The Wiltshire Hotel, Golf and Leisure Resort

Terrible stay. Bed was awful. Mosquito's everywhere. Fire alarm went off at midnight. Rooms are tired, about 2 people work here so good luck getting a drink before 6pm.

Expected a much more up to date hotel. Nothing wrong but for the price I was expecting much better facilities

The hotel is in an urgent need of update. The room we stayed was very tired.

Good stay and wonderful facilities..

The pool was nice .but oveasly their is work on updating the spar area.

Good value. Service good but hotel looks very dated and nothing like the website photos. Gym was excellent.

Communal areas need a refurb - new carpets & decoration

Property was fantastic. Staff were all very nice and professional.

Wouldn't recommend this property for a single women for a business stay - didn't feel secure and only a night porter available by contacting someone via a telephone number. Very basic room, internet slow - Just all round not a great experience

Newish hotel part of a larger golf and leisure complex. Excellent parking right outside, and simple online check-in. Room surprisingly large, with TV, desk and plenty of storage. Bathroom with over bath shower and toiletries provided. A fault with the heated towel rail was fixed in 10 minutes! Very quiet away from the main road and a good full English breakfast the next morning. Perhaps the only downside is that the complex is fairly isolated and the taxis we used were very expensive. Uber and Bolt are not available here yet.

The front desk staff were awful.

Not been cleaned or repaired since housing those seeking asylum. Terrible condition, pool not in service. Bar manager the only good thing.

Part of this review seems unfair considering that my previous night's stay was at the Celtic Manor Resort so I'll try and be as objective as possible. There's no real indication from the outset that this wasn't going to be a wonderful accommodation experience with the setting, long drive from the main road and the fact it is a hotel and golf resort. That is where the positivity ended. On entering the lobby area, the flooring was an awful concrete surface. Once checked in by staff (all of which were very helpful and courteous), the walk to my first floor room was across carpeting that had seen much better days and was discoloured throughout and needs updating as does most of the décor. The room was adequate with the most basic of amenities and you can tell was kitted on a threadbare budget. The bed was at least comfy and allowed for a decent night's rest. I foolishly decided not to go out to eat but instead dine in at the restaurant. The only item of note was the Diet Coke I'm afraid. The wings for the appetizer were only just cooked. The burger for the main was made with low quality beef and the chips straight out of the frozen bag. The cheesecake for dessert was also straight out of the freezer without little time to defrost seemingly. This culinary car crash was amplified more so when it came to breakfast. The sausages were anaemic and undercooked and subsequently left well alone. Owners looking to make a fast buck but eroding any reputation it once had.

Very tired throughout. Looks as though renovations have been started and abandoned, meaning the spa facilities weren't available and the gym, pool and changing areas very uninviting. We has a "Junior Suite" which was just a large room with a distinct lack of sockets and only one tea bag - the bed was comfortable though. Breakfast on the first morning was buffet style due to large groups of golfers. We had to go hunting for cups, plates and indeed food. There was no fruit or yoghurt or pastries as a continental option. The toaster seemed to have one setting - burnt. When we mentioned this at reception, he just shrugged and kept saying breakfast was still being served. On return to our room, the power had gone, the phone to reception went to voicemail, so we had to return to reception where the "maintenance man" was busy checking in guests. When he eventually came to the room, a switch had tripped in the fuse box in the room (?should that have even been there?). All in all not worth the money and spoilt what should habve been a relaxing couple of days

Quiet and cosy and raining

Clean and tidy, staff were very helpful

Poor service, half of the facilities not available, poor room.

Really nice hotel, great gym and brilliant value for money

We arrived at our booking The Wiltshire Hotel, Golf and Leisure Resort after driving 2 and 1/2 hours and what a disappointment. Photos are very misleading on the website . We had to leave immediately . The room is very dated the base of the beds are grotty. The swimming pool area is a building site feels unsafe. The TV in the room fell over when my little boy walked passed it was balancing against the stand as it had broken. Could have been a lot worse if it had landed on him. I can’t believe what we have just witnessed really. I tried to cancel and was told that I would have to wait until Tuesday to get a refund. I now have to look around the area on a busy bank holiday weekend to look for a hotel. We wanted a pool for the little one and won’t get that or even a room anywhere. We may have to go home. Ruining our weekend. So disappointed. This hotel shouldn’t have been on the website as a choice. There are holes in the floor upstairs covered in rotten carpet felt so unsafe. The hotel is not fit for purpose so please can you refund us the stay we never had. Unfortunately we didn’t stay around to take photos. Awful just awful.

The staff are very welcoming and helpful. The room is lovely and the quietest room I have ever stayed in. breakfast was vey good except the chef needs to review how to cook fried eggs. The corridors in the hotel need a little update, but still a lovely stay and we would stay there again.