White Hart Braintree by Greene King Inns

I arrived on Sunday after a lot of driving. I thank the manager whom I asked if they did Lasagne, she said yes and kindly put the order through to the chef, which was a good job as they were a chef down and had to close the kitchen early. Breakfast was lovely on both mornings. Although again on Mon night the restaurant closed at 7pm due to only having 1 chef. I went across the road to Mezze, the food was lovely :-). Cant fault the staff and my room was lovely and bright and very clean. Would definitely stay again. :-)

Excellent hostelry with good food and beer and, above all, most attentive staff

The Hotel was ideal for our needs, roughly 10/12 minutes from Railway Station, Shops close by, quiet and a comfortable stay, would stop here again.

Lovely hotel and the receptionist is suck a lovely and smiling lady just makes a big difference.

Didn’t feel price was right from two rooms stayed in and no breakfast had to pay. And wasn’t felt welcomed when when arrived for breakfast.

Couldn’t ask for a better 4 days with my partner. Staff are brilliant the service is brilliant haven’t got one bad thing to say. Definitely be coming again

Very good, would recommend👌

Good location in centre of Braintree and free parking. Excellent breakfast.

Beware of step in bathroom. Lovely staff and lovely food.

Arrived at the check in desk, pressed for assistance 3 times- no-one came. I then had to go and find a member of the team. I was checked in by the manager who was very friendly and professional. There are a lot of stairs to the rooms, if you have mobility restrictions it could be challenging. I ordered food in the restaurant, for some reason the waiter couldn't find my table, my food was walked around the restaurant at least 3 times despite trying to get his attention before it was delivered to my table. I asked for the steak to be cooked medium, it was cold and more rare then medium. There was no table check done. Took the steak home for my dog.

Had a nice night spent at the hotel, only let down by a couple of things having to leave the bar as glass wwasher broke down, getting my bar bill wrong and when i asked for orange juice at breakfast got told no more available

Very clean property in all areas staff friendly and helpful

Nice hotel, bathroom tap ran hot water from hot and cold side. Otherwise nice, reasonable price too

not as shown on their website

Staff very pleasant , really nice bar area and room was clean . Would use again if in the area

Great value,good beer nice and comfortable

It was lovely , big room , comfortable bed , nice area not too far from the shopping outlets

Lovely stay, staff were excellent

I booked this for my elderly parents as they have stayed there in the past. It is mostly an older building so I doubt I will book again as my dad found the stairs particularly difficult (90 & has had a hip replacement). The room was used to sleep in & get ready the following day. My dad slept well having driven from north Norfolk & had no nap during the day. My mum did not get to sleep until after 2am due to the noise from the heating/plumbing pipework outside in the courtyard. Although the water had been hot on arrival, the following morning there was no hot water and no soap in the dispenser. The room was clean, tea & coffee provided, staff were professional.

Overall a decent hotel with good facilities