The Pearl Resort & Spa

This place was filthy, the standard was terrible but super expensive, they are charging that because they can not because they should. We didn't even eat in the resort, we went next door and tbh we should have stayed there.

The staff are friendly and the location is amazing. It has its own beach and pool fairly close to it. I always stay at the Pearl as their breakfast buffet is great.

We were in the older building ,when we returned later in the night there were cockroaches all over the room, we called reception and they moved us to another room in the same building, then we asked for a room on the newer side and were told only one available was with 1 king bed instead of 2 beds so we didn’t have a choice but to take that one which was decent, I’ve stayed at the Pearl before didn’t have this problem but now I’m never going to stay there again Btw the night staff were not very happy moving us, we were changing rooms until 1 am and didn’t get much sleep

Beautiful property with very helpful staff. Casual restaurant had good food and wine. Great location. Would definitely stay again!

Breakfast was amazing. Neat and clean room

The ocean view suite was delightful and very comfortable. The breakfast was tasty with excellent variety of international and local favorites. The staff were always friendly, smiling and very helpful in making our stay a great experience.

Reception staff were wonderful, however the room was very small, shower had leaking shower head, the drains were clogged , and water was sipping towards the sink. Couldn’t get the TV to work . Breakfast didn’t have much options , rice was half cooked. I would really suggest them to replace the maintenance supervisor.

Great

We booked two Premium Marina view rooms via Expedia. Excellent booking experience with Expedia. Very disappointed with the rooms allocated to us. Both had a really bad smell that lingered. We made a decision to approach the reservation staff. They were super helpful. The onsite Manager was very good. I’m glad we did as since I agreed to pay for any difference for an upgrade. They upgraded us to Superior ocean view rooms. Those rooms were spacious, clean, updated and with amazing views. We would like to Thank the staff for their prompt actions and to the duty Manager. The buffet breakfast and dinner we ordered at their restaurant were really great. It turned out to be a wonderful time for my family at the Pearl. Thank you.

Staff were incredible, truly made the stay. Downside was they were doing room renovations along the block we where staying in which was very fumy, not great with a infant.

Room was clean and put together so no complaints there. Staff also were helpful. Limited activities and food menus and service were sub par. Food was probably less than subpar. I wouldn’t stay here again unless I was using as a stationing ground only. I was very disappointed with the food since there really aren’t any options nearby for alternatives.

There was a bit of confusion on check in as they have two lobby’s and one accomodation section on the marina and another facing to pool area. We went to one but we were staying in the other. I was unwell and just wanted to go to the room but we were kept waiting some time and then eventually walked down to the other lobby and as we went I was told we had a room upgrade and we were in a premium room now and got given the key to that room…and then we got to the other lobby and they took that key off me and put us back in standard room! The bed was comfortable, the fly screen needs replacing as a few holes but on Marina so lots of mozzies. The restaurant food range was pretty good and the staff were all very friendly. Probably the best hotel in the area without paying $500+ a night

Lovely propert

Staff was AMAZING, especially Simeli, Mereoni from Activities and Maggy at reception. You can learn so much about Fijian culture with the Fire Walkers, trip to the village, Kava ceremony, etc. The beach was beautiful and the rooms fantastic. The food was delicious and the hospitality of everyone went far and beyond. Vinaka!

The resort was so laid back and relaxing. We were treated like family by the staff. Their breakfast buffet was excellent and other meals at the restaurants were also very good. We both had massages at their spa and highly recommend it. We had an issue with our rental car not starting, and 3 of the employees went out of their way to make sure that we got it resolved. Overall, we highly recommend staying at this beautiful resort. The grounds and vegetation are gorgeous, including a beautiful Lilly pond by the spa.

We enjoyed our staying. Only the swimming pool needs to do better maintenance.

I found the staff to be friendly and the room to be fairly clean, but it smelled mildewy. The resort itself is in a state of disrepair with a dirty elevator, doors in the halls covered in stains and dirt. The breakfast was hit and miss, some of it was good some of it was really inedible. The pool is also in a state disrepair as are some of the ocean facing chairs. The worst part is they took a ‘deposit’ when I arrived and have ignored my 3 follow up emails on when I can expect a refund (it has been weeks) AND one time I left my wallet in my room (hidden in my suitcase) some one stole money out of it (an amount the you might not notice, but i did). Avoid this place.

Solid place to stay in Pacific Harbor, very convenient if you’re doing the bull shark dives. Nice grounds, couple pools, lots of ocean access. Meals a bit overpriced, but staff was lovely and very helpful. Rooms spacious and comfortable, if not super new.

Great place, but old and dated. The golf course across the street is completely rundown and overgrown. I wouldn’t stay here again. I feel sorry for the amazing staff who are awesome.

Very efficient and friendly staff plus great food