Omena Hotel Yrjonkatu

Overall a nice experience in a budget hotel with zero service staff. I notice that near 12pm check out time we are not allowed to come into the property when someone is already in the room. It is nicely situated near many shopping malls.

The only issue I had was that the code I received did not work. I had to call the reception and they were quick to answer and provide me with a new code that worked.

Great rooms with comfortable bed. Spotlessly clean. Main entrance using PIN was temperamental and several times I got locked out!! Door very sticky. Luckily departing guests were able to let me in !!

Prefect for one night.

Good hotel if you’re not fuss and on a budget as it is close to shopping malls and transportation. Despite not having staff around, door code is provided via text message to access the property and rooms.

Great location to centre areas of Helsinki. However, the fact there are no physical humans on reception did pose a problem. On entering the hotel one day, a new resident from Turkey couldn't get access & was on the phone 📱 to the 24hr manned reception line to get his room & access code. This phone wasn't answered at all & we had to assist the gentleman with emailing the Website with his booking reference. We also had some problems with the entry code to the front & lift which worked intermittently on a couple of days, but eventually this then worked. Also no one cleans or supplies new towels etc. The bathroom is basic & a little grubby, as was the room. Great location, but given the above issues, wouldn't stay here again. Not recommended.

Very convenient hotel for a traveller on a budget.

Unfortunately, I cannot recommend Omena. Both nights were terrible, especially because there was no airflow. It was confirmed by a staff member that there was an issue and a maintenance person was supposed to fix it. When I asked for a refund given that the issue was not resolved and not what I paid for (the room was so hot and stuffy), they said they can only offer a 10% refund and that is their policy. For what I paid ($353 Canadian for two nights), it’s around a $35 refund. So, if you have an issue, apparently 10% refund is your max. I would rather pay an extra $100-$150 a night to stay somewhere else.

I didn't like it when I ask to one of the employee for the name of the hotel, and he gave me different name so I kept looking for the hotel on different places.... Then I found out that, he was wrong....

Very convenient for shopping around walking distance to many restaurants and transportation. Not so quiet but for a night or two is not bad at all, not for many days to stay.

Clean, quiet and convenient. Great price.

Basic hotel for a nights sleep.

Okay hotel, no front desk, self check in and out. No Air conditioner. And windows are screwed shut. For safety reasons. You need to phone and ask for a window to be opened. So, I was able to open one window to let cool air inside. Otherwise the room is very hot. Too hot to sleep. You must also phone and ask for an electric fan. Lucky it was early June. The nighttime air outside cooled down. The hotel is around 15 walk from the Helsinki Central Train station.

A nice large clean room in a great location. Would be happy to recommend

A nice overnight stay in a perfect location. Walkind distance to Kamppi and the main train station

Easy access, quiet, appropriate. Coffee cup could be bigger….

Nice place to stay inn the center of city. No reception available... May have difficult checkin...if something goes wrong no one to approach.. Interior of the hotel very simple and neat. Clean.. Good to have a direct approachable number for help. We cant contact the helpline only once we will be able to getin. Otherwise no one to ask help if anything goes wrong with checkin

Clean, easy to find, comfortable

Ei ollut mitään millä pyyhkiä vettä suihkun lattialta viemäriin.

Good standard hotel, no staff but the number pass system seems to work fine, except for going down in the lifts but I need the exercise anyway