Best Western Citadelle

Hotels
8.6
/10
Very Good
643 reviews

What Guests Say About Their Stay

judith

10.0
/ 10
We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.

Saumil

10.0
/ 10
Great hotel. Would definitely come back for a stay during my next visit to Besancon.

Elizabeth

10.0
/ 10
Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
In the Area
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13 Rue General Lecourbe, Arrondissement of Besancon, Doubs, Franche-Comte, France, 25000

Main Facilities

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24-Hour Front Desk
Parking
WiFi
Elevator
Best Western Citadelle is located in area / city Arrondissement of Besançon. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Best Western Citadelle Address: Map & Location

13 Rue General Lecourbe, Arrondissement of Besancon, Doubs, Franche-Comte, France, 25000
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Lobby Best Western Citadelle
Lobby 2 Best Western Citadelle

Discover More About Best Western Citadelle

General


In Besancon (Besancon Old Town)

Location


A stay at Best Western Citadelle places you in the heart of Besancon, within a 10-minute walk of House of Victor Hugo and House of the Lumière Brothers. This hotel is 0.3 mi (0.5 km) from Palais Granvelle and 0.4 mi (0.6 km) from Time museum of Besançon.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

House of Victor Hugo - 0.5 km / 0.3 mi
House of the Lumière Brothers - 0.5 km / 0.3 mi
Horloge Astronomique - 0.5 km / 0.3 mi
Cathédrale St-Jean - 0.6 km / 0.4 mi
Time museum of Besançon - 0.6 km / 0.4 mi
Besancon Citadel - 0.6 km / 0.4 mi
Fortifications of Vauban - 0.7 km / 0.4 mi
Palais Granvelle - 0.7 km / 0.4 mi
Citadel of Besancon - 0.7 km / 0.4 mi
Musée Comtois - 0.7 km / 0.5 mi
Hotel de Ville - 0.8 km / 0.5 mi
Musée d'Histoire Naturelle - 0.9 km / 0.5 mi
Besancon Cathedral - 0.9 km / 0.6 mi
City of Arts - 0.9 km / 0.6 mi
Musée des Beaux-Arts et d'Archéologie - 1.2 km / 0.7 mi

The preferred airport for Best Western Citadelle is Mulhouse (MLH-EuroAirport) - 164.8 km / 102.4 mi

Facilities


Make use of convenient amenities such as complimentary wireless internet access, a reception hall, and bicycle tour information.

Business Facilities


Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Limited parking is available onsite.

Dining


Take advantage of the hotel's room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.

Rooms


Make yourself at home in one of the 41 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Best Western Citadelle

Functional Hall Best Western Citadelle
Functional Hall
Common Space Best Western Citadelle
Common Space
Lobby Best Western Citadelle
Lobby
Accommodation Services Best Western Citadelle
Accommodation Services
Exterior Best Western Citadelle
Exterior

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby
  • Elevator

Accessibilty

  • Accessible bathroom
  • Disabled access friendly
  • Accessible path of travel

Hotel Services

  • Newspaper in lobby
  • Express check-out
  • 24-hour Receptionist

Transportation

  • Limited parking
  • Bicycle storage

Business Facilities

  • Business facilities
  • Business center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Reception hall

Nearby Facilities

  • Laundry

Accommodation Policy & General Information in Best Western Citadelle

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00

Pets

Service Animals Allowed

Additional Policy

Property does not require health documentation at check-in, Professional property host/manager, Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western), Contactless check-out is available, LGBTQIA+ friendly, Caters to LGBTQIA+ guests, Green Key (Foundation for Environmental Education), No rollaway/extra beds available, Cashless transactions are available, Essential workers only - NO, Property does not offer onsite COVID-19 testing
  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 8 for children
  • Nearby parking fee: EUR 15 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Citadelle
41
Number of floors in Best Western Citadelle
3
Another facilities in Best Western Citadelle
Smoke-free area, Safety deposit box, Coffee/tea in lobby, Accessible bathroom, Disabled access friendly

Frequently asked question in Best Western Citadelle

What are available facilities at Best Western Citadelle?
There are top facilites at Best Western Citadelle such as 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Best Western Citadelle?
Check-in time at Best Western Citadelle is staring from From 15:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Western Citadelle provide breakfast?
Yes, Best Western Citadelle provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Western Citadelle?
Best Western Citadelle is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Western Citadelle have?
Best Western Citadelle has 3 floors.
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More Reviews from Other Guests in Best Western Citadelle

8.6
Very Good
From 643 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.2

Service and Facilites

9.0

Sort by
Most Relevant
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Traveler Reviews Best Western Citadelle

Number of reviews per page
20
40
Top reviews
Jim
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

great
Vadim
icon-
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Small room, no day light from window. No parking.
Asgeir
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location
Charles
icon-with Partner
with Partner
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
Read More
John
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Run, don’t look back.
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Read More
judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Read More
Saumil
icon-Business
Business
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Robin
icon-with Partner
with Partner
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Jean-Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

No comments
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Helpful staff. Good size room.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Lovely city with lots to offer. Hotel location slightly away from centre.
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Helpful and friendly staff at reception with good advice
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

The hotel and staff are amazing. Especially Pierre who took personal care of our family during our stay. Besoncon is also a wonderful destination!
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Best 'Best Western' i've ever been in.
alica
icon-with Partner
with Partner
8.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Hotel is well located in the centre, close to Citadelle, there are bars, restaurants and shops nearby. We were not in the main building. Room was little dark for my taste. Bathroom was clean.
Filippo
icon-with Partner
with Partner
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The room had just been refurbished and was very clean. The staff was friendly and they gave us a city map with directions to the city centre. They have a private parking at a cost of 8 euros which we used.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

clean and quite , very close to main places room is clean and parking is available on site
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Good location for walking around old town. Really helpful staff, clean room, good breakfast
Number of reviews per page
20
40

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Lobby 4 Best Western Citadelle

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 643 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.2

Service and Facilites

9.0

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Best Western Citadelle

Number of reviews per page
20
40
Top reviews
Jim
icon-
8.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

great
Vadim
icon-
4.0
/10
Reviewed 36 week(s) ago

Hotels.com verified review

Small room, no day light from window. No parking.
Asgeir
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

Great location
Charles
icon-with Partner
with Partner
4.0
/10
Reviewed 45 week(s) ago

Hotels.com verified review

Stayed for two nights, parking was a plus at 15 euro a night, Hotel position was perfect. Breakfast was good The major down side was our room, it was small and so dark and dingy, lighting was dull, we couldn’t open the curtain because we were at street level and the public road and footpath were directly outside. Bathroom was made small, dominated by extra large shower cubicle which left no room for anything else I can only assess my opinion on my room Staff friendly
Read More
John
icon-Business
Business
2.0
/10
Reviewed 52 week(s) ago

Expedia Group verified review

Run, don’t look back.
Karen
icon-Leisure
Leisure
8.0
/10
Reviewed 99 week(s) ago

Expedia Group verified review

Beautiful location walking distance to citadelle and old town Besançon near breathtaking views and the gorgeous walking path along the river. The hotel had an eclectic and charming lobby/ lounge. Our room was on the ground floor of an annex type building. It was clean and simple. There is no air conditioning which was not a problem for us in early June but might be in mid summer. There is very limited parking on property and we had to find street parking which was not an easy feat - the staff directed us to a nearby lot which was full the entire stay requiring us to park on a road along the river - perhaps a 5 min walk away. Overall outstanding location and would stay here again.
Read More
judith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 101 week(s) ago

Expedia Group verified review

We stayed at this hotel for 1 night on a driving trip through Burgundy. The staff here was exceptional and did everything they could to make our stay easy and comfortable. The hotel itself is charming, and I have to say that the breakfast buffet was one of the best we have had on our trip. Also, the hotel is within easy walking distance of everything you want or need to see while visiting Besancon. I would definitely recommend this hotel to anyone who wants to feel welcomed in Besancon.
Read More
Saumil
icon-Business
Business
10.0
/10
Reviewed 140 week(s) ago

Hotels.com verified review

Great hotel. Would definitely come back for a stay during my next visit to Besancon.
Robin
icon-with Partner
with Partner
8.0
/10
Reviewed 143 week(s) ago

Hotels.com verified review

Very helpful staff. Room was rather small and supplies of coffee, tea and milk, stingy. Good comfortable bed spacious bathroom. Very good buffet breakfast.
Jean-Charles
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 145 week(s) ago

Expedia Group verified review

No comments
William
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Helpful staff. Good size room.
Elizabeth
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 153 week(s) ago

Hotels.com verified review

Excellent location! Staff very helpful. Delicious breakfast. Beds very comfortable and showers were great. Would definitely stay here again..
Paul
icon-with Partner
with Partner
8.0
/10
Reviewed 196 week(s) ago

Hotels.com verified review

Lovely city with lots to offer. Hotel location slightly away from centre.
Carol
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 199 week(s) ago

Expedia Group verified review

Helpful and friendly staff at reception with good advice
Steven
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 203 week(s) ago

Expedia Group verified review

The hotel and staff are amazing. Especially Pierre who took personal care of our family during our stay. Besoncon is also a wonderful destination!
John
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 204 week(s) ago

Expedia Group verified review

Best 'Best Western' i've ever been in.
alica
icon-with Partner
with Partner
8.0
/10
Reviewed 243 week(s) ago

Hotels.com verified review

Hotel is well located in the centre, close to Citadelle, there are bars, restaurants and shops nearby. We were not in the main building. Room was little dark for my taste. Bathroom was clean.
Filippo
icon-with Partner
with Partner
10.0
/10
Reviewed 332 week(s) ago

Hotels.com verified review

The room had just been refurbished and was very clean. The staff was friendly and they gave us a city map with directions to the city centre. They have a private parking at a cost of 8 euros which we used.
Verified traveler
icon-Business with Partner
Business with Partner
10.0
/10
Reviewed 346 week(s) ago

Expedia Group verified review

clean and quite , very close to main places room is clean and parking is available on site
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 351 week(s) ago

Expedia Group verified review

Good location for walking around old town. Really helpful staff, clean room, good breakfast
Number of reviews per page
20
40