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Hôtel Héliot, Cosy Places by Charme & Caractère
Hotels
9.0
/10
Exceptional
342 reviews
What Guests Say About Their Stay
Michael
10.0
/ 10
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
Frederick
10.0
/ 10
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay.
Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel.
The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away.
Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
Verified traveler
10.0
/ 10
The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
In the Area
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3 Rue Heliot, Toulouse, Midi-Pyrenees, Haute-Garonne, France, 31000
Main Facilities
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Restaurant
WiFi
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Hôtel Héliot, Cosy Places by Charme & Caractère Address: Map & Location
3 Rue Heliot, Toulouse, Midi-Pyrenees, Haute-Garonne, France, 31000
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Discover More About Hôtel Héliot, Cosy Places by Charme & Caractère
Location
Staying at Hôtel Héliot, Cosy Places by Charme & Caractère is a good choice when you are visiting Toulouse.
About Hôtel Héliot, Cosy Places by Charme & Caractère
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hôtel Héliot, Cosy Places by Charme & Caractère.
Savor your favorite dishes with special cuisines from Hôtel Héliot, Cosy Places by Charme & Caractère exclusively for you.
With all facilities offered, Hôtel Héliot, Cosy Places by Charme & Caractère is the right place to stay.
All facilities in Hôtel Héliot, Cosy Places by Charme & Caractère
Others
Hotel Services
- Newspaper in lobby
- Tours
- Luggage storage
- Multilingual staff
- Front desk
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
General
- Parking
- Parking (surcharge)
Things to Do
- Shops
Transportation
- Area shuttle with surcharge
Food and Drinks
- Breakfast
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Hôtel Héliot, Cosy Places by Charme & Caractère
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for cooked-to-order breakfast: approximately EUR 9.50 for adults and EUR 9.50 for children
- Airport shuttle fee: EUR 9 per person (one-way)
- Airport shuttle fee per child: EUR 9 (one-way), (up to 18 years old)
- Secured self parking fee: EUR 17 per night
- Nearby parking fee: EUR 17 per day (98 ft away)
- Hosted evening meal: EUR 15.50
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Guests must contact this property in advance to reserve onsite parking and high chair
- This property accepts major credit cards, debit cards, and cash
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Guests should be aware that a cat reside at this property.
The front desk is open daily from 7:30 AM - 10:00 PM. This property doesn't offer after-hours check-in. The front desk is staffed during limited hours. For any questions, please contact the property using the information on the booking confirmation.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
14:00 - 22:00
Check-out:
Before 11:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, WiFi |
Check-In / Check-Out Time | 14:00 - 22:00 - Before 11:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Héliot, Cosy Places by Charme & Caractère | 12 |
Number of floors in Hôtel Héliot, Cosy Places by Charme & Caractère | 4 |
Another facilities in Hôtel Héliot, Cosy Places by Charme & Caractère | Newspaper in lobby, Tours, Luggage storage, Multilingual staff, Front desk |
Frequently asked question in Hôtel Héliot, Cosy Places by Charme & Caractère
What are available facilities at Hôtel Héliot, Cosy Places by Charme & Caractère?
There are top facilites at Hôtel Héliot, Cosy Places by Charme & Caractère such as Restaurant, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hôtel Héliot, Cosy Places by Charme & Caractère?
Check-in time at Hôtel Héliot, Cosy Places by Charme & Caractère is staring from 14:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hôtel Héliot, Cosy Places by Charme & Caractère provide breakfast?
Yes, Hôtel Héliot, Cosy Places by Charme & Caractère provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hôtel Héliot, Cosy Places by Charme & Caractère?
Hôtel Héliot, Cosy Places by Charme & Caractère is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hôtel Héliot, Cosy Places by Charme & Caractère have?
Hôtel Héliot, Cosy Places by Charme & Caractère has 4 floors.
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More Reviews from Other Guests in Hôtel Héliot, Cosy Places by Charme & Caractère
Other sources (342)
9.0
Exceptional
From 342 reviews
Cleanliness
9.4
Room Comfort
8.8
Location
9.0
Service and Facilites
9.2
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Traveler Reviews Hôtel Héliot, Cosy Places by Charme & Caractère
Number of reviews per page
20
40
Top reviews
Michael
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
The management is wonderful! Very delightful, very French hotel. Big room. We were taken care of like long, lost children. I will always smile when I think of Heliot. Its location is very useful for wandering the old town, but also about 10 minutes walk to the train station (But it is not in a 'train station' kind of neighborhood). If you have a car, let them know ahead of time to arrange parking.
Read More
Frederick
Leisure
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
For my stay in Toulouse I initally booked a different hotel that I found out later was part of a global chain. I didn't want that, so I changed to Hôtel Héliot. I had read some nice reviews and it was recommended in an online travel article. It did not disappoint; I enjoyed my three-night stay.
Hôtel Héliot is a boutique hotel that is family-run. The man running the hotel was always pleasant and personable, and very attentive. My room was a good size, with bedroom nook, living area with hide-a-bed sofa if needed, and a fairly large bathroom. This was unique, in my experience, for a boutique hotel.
The hotel is next to a Metro stop which made it really convenient when traveling by train. It is only a several minutes from the main tourist area, numerous dining and shopping options. Also, Marché Victor Hugo is nearby if you want to pick up fresh fruit, vegetables, meats and cheese. And if you like buttery, flakey croissants I really liked the ones at Les Frères Chapelier, two long blocks away.
Overall Hôtel Héliot is a pleasant and convenient place to stay to enjoy Toulouse.
Read More
Cornel
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Great
ian
10.0
/10
Reviewed 23 week(s) ago
Expedia Group verified review
Location,location,location. Our host was most obliging and helpful.
Verified traveler
10.0
/10
Reviewed 24 week(s) ago
Hotels.com verified review
The location is amazing. The bedrooms feel a bit dated but are clean. Bathrooms renovated. Absolutely charming host, very helpful. Overall, I would absolutely stay here again if I go back to Toulouse
Karl
Leisure Family
8.0
/10
Reviewed 34 week(s) ago
Expedia Group verified review
Lovely old building, excellent friendly service, but towels weren't the fluffiest!
Amy
Family
10.0
/10
Reviewed 36 week(s) ago
Expedia Group verified review
The owner of this hotel goes out of his way to ensure an enjoyable stay. Beds are comfortable. Easy access to train, sights, dining and metro. Very clean.
matthew
10.0
/10
Reviewed 37 week(s) ago
Hotels.com verified review
I booked this hotel because of its proximity to the center of town and our rental car pick-up location. We found it to be well-serviced and clean. The staff was extremely friendly and helpful with recommendations. We will stay again next time in Toulouse.
Dana
Leisure Family
8.0
/10
Reviewed 44 week(s) ago
Expedia Group verified review
No elevator but to be expected in an old building. Room was good. Personnel friendly. They have parking but someone has to go with you every time you go to the car in order to unlock the gate.
Area was good. Walked to lots of shopping.
Vanessa
Leisure Family
10.0
/10
Reviewed 49 week(s) ago
Expedia Group verified review
Staff went out of their way to provide parking although we hadn't booked it. Very friendly and helpful. Hotel in a nice area and very close to restaurants.
kate
Leisure with Partner
10.0
/10
Reviewed 52 week(s) ago
Expedia Group verified review
Great property and location. The owner who runs the hotel was extremely helpful and accommodating would definitely stay again.
Robert
8.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Hotel was in a great location. Host was really friendly and gave us some.good dining suggestions. Room was clean and a good size for our family. Pull out bed wasnt very comfortable and room was on a slope. Didn't love the water saving shower head.
Overall really enjoyed our stay and would stay at this hotel again.
Antonio
Business
6.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Even though this is a 3 star hotel, you still have some expectations.
The furniture and walls have obvious damage (holes on the walls) that need to be fixed. There is no functional safe in the room (there is physically one in the room it just does not work) because and I quote: the hotel is a safe space.
The telephone in the room does not function because and I quote again: people do not use it anymore
The location is good if you visiting the downtown core, the room was made promptly and the staff was friendly but for me is a hard pass in the future
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Anne
Leisure with Partner
10.0
/10
Reviewed 53 week(s) ago
Expedia Group verified review
Very convenient just no elevator. Staff extremely nice and helpful!!!
Thinh
Leisure with Partner
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
Excellent location thats close to everything. Airport bus drops and picks you up right in front of the hotel for 9 euros. The host Fred is so friendly and helpful
AMY
10.0
/10
Reviewed 63 week(s) ago
Expedia Group verified review
Absolutely wonderful experience! The hotel was lovely and in an excellent location. They were very warm and welcoming. I highly recommend!!
Kenneth
2.0
/10
Reviewed 68 week(s) ago
Expedia Group verified review
My arrival was delayed beyond my control and they said no checkins after 10pm and said they were holding half the full rate as deposit even though I was only going to be less than 1 hour late. As a result I had to scramble around looking for a last minute hotel. Even if it is their policy, they need to have some judgement in cases like this.
Read More
Audrey
8.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Proprietor is wonderful!
Brendan
Business
10.0
/10
Reviewed 81 week(s) ago
Expedia Group verified review
Cosy is a very good way of describing it, down to the "night watchman' cat. The staff were friendly and helpful in some way every day. I was given a very comfortable, and much larger than expect room which I enjoyed very much.
Frances
Leisure
10.0
/10
Reviewed 82 week(s) ago
Expedia Group verified review
I was happy to have found Hotel Heliot. It is well situated, clean and comfortable. The staff are very helpful and pleasant, and make you feel at home .
Number of reviews per page
20
40
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