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Hôtel Le Donjon - Coeur de la Cité Médiévale
Hotels
8.8
/10
Very Good
952 reviews
What Guests Say About Their Stay
Timothy
10.0
/ 10
Lovely hotel with charming decor and ambiance. Great service with the carpark shuttle from offsite parking.
Jill
10.0
/ 10
A fabulous, characterful place to stay. Our room was comfortable but very dark with no view.
Theresa
10.0
/ 10
Love the ambiance of being inside the castle. It’s a beautiful boutique hotel.
In the Area
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2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
Main Facilities
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Restaurant
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hôtel Le Donjon - Coeur de la Cité Médiévale
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Hôtel Le Donjon - Coeur de la Cité Médiévale Address: Map & Location
2 Rue du Comte Roger, Carcassonne, Languedoc-Roussillon, Aude, France, 11000
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Discover More About Hôtel Le Donjon - Coeur de la Cité Médiévale
Location
Hôtel Le Donjon - Coeur de la Cité Médiévale is a hotel in a good neighborhood, which is located at Carcassonne.
About Hôtel Le Donjon - Coeur de la Cité Médiévale
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hôtel Le Donjon - Coeur de la Cité Médiévale exclusively for you.
Get precious and unforgettable moment during your stay at Hôtel Le Donjon - Coeur de la Cité Médiévale.
All facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale
Others
Hotel Services
- Laundry service
- Newspaper in lobby
- Tours
- Luggage storage
- Porter
- Multilingual staff
- 24-hour Receptionist
General
- Parking
- Banquet
- Smoking area
Public Facilities
- Others
- Restaurant
- Safety deposit box
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
Food and Drinks
- Bar
- Breakfast
Things to Do
- Garden
Transportation
- Valet parking (surcharge)
Connectivity
- Free WiFi
In-room Facilities
- TV
Accommodation Policy & General Information in Hôtel Le Donjon - Coeur de la Cité Médiévale
Important Note
- Fee for buffet breakfast: approximately EUR 18 for adults and EUR 9 for children
- Uncovered valet parking fee: EUR 24 per night (in/out privileges)
- Pet fee: EUR 15 per pet, per night
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Minimum Spring Break check-in age is 18 years old
- This property accepts credit cards and cash
- Cashless transactions are available
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 16:00
Check-out:
Before 11:30
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 16:00 - Before 11:30 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hôtel Le Donjon - Coeur de la Cité Médiévale | 43 |
Number of floors in Hôtel Le Donjon - Coeur de la Cité Médiévale | 3 |
Another facilities in Hôtel Le Donjon - Coeur de la Cité Médiévale | Laundry service, Newspaper in lobby, Tours, Luggage storage, Porter |
Frequently asked question in Hôtel Le Donjon - Coeur de la Cité Médiévale
What are available facilities at Hôtel Le Donjon - Coeur de la Cité Médiévale?
There are top facilites at Hôtel Le Donjon - Coeur de la Cité Médiévale such as Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hôtel Le Donjon - Coeur de la Cité Médiévale?
Check-in time at Hôtel Le Donjon - Coeur de la Cité Médiévale is staring from From 16:00 while the latest check-out time is at before Before 11:30. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hôtel Le Donjon - Coeur de la Cité Médiévale provide breakfast?
Yes, Hôtel Le Donjon - Coeur de la Cité Médiévale provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hôtel Le Donjon - Coeur de la Cité Médiévale?
Hôtel Le Donjon - Coeur de la Cité Médiévale is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hôtel Le Donjon - Coeur de la Cité Médiévale have?
Hôtel Le Donjon - Coeur de la Cité Médiévale has 3 floors.
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More Reviews from Other Guests in Hôtel Le Donjon - Coeur de la Cité Médiévale
Other sources (952)
8.8
Very Good
From 952 reviews
Cleanliness
9.0
Room Comfort
8.6
Location
9.6
Service and Facilites
9.0
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Traveler Reviews Hôtel Le Donjon - Coeur de la Cité Médiévale
Number of reviews per page
20
40
Top reviews
Pauline
8.0
/10
Reviewed 13 week(s) ago
Hotels.com verified review
A great location. Lovely breakfast and was able to eat in the beautiful garden which was very peaceful. Would recommend to others.
Lesley Elizabeth
Leisure Family
8.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Loved our rooms. Not in main hotel building - in a small courtyard behind it. Perfect for us - so pleased we were allocated those 2 rooms.
Only reason not given 5 stars is the difference in room equipment. No fridge in one and a fridge not working in the other.
Timothy
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Lovely hotel with charming decor and ambiance. Great service with the carpark shuttle from offsite parking.
Richard
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Centrally located in Carcasonne.
Eric
Leisure Family
10.0
/10
Reviewed 14 week(s) ago
Expedia Group verified review
Right within the city walls Staff was super friendly. AAA+
Jill
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
A fabulous, characterful place to stay. Our room was comfortable but very dark with no view.
shaun
with Partner
4.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
The superior room was days, dusty, cob webs, musty and one solitary old bottle warm musty water as the sole item in the non working minibar. Minimal bathroom accessories and no where near the normal 4 star standard and baseline charges that were charged
Iain
Leisure with Partner
8.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Very old building rooms are typically french, a quite hotel but right in the middle of the citadel so you do get some street noise at times. A lovely 3 night stay
JOSE
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
La bañera debería tener pasamanos y un tapete antiderrapante extremadamente peligroso. Bañarse en esas tinas, deberían hacer algo al respecto y evitarían muchos accidentes.
Theresa
Leisure
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Love the ambiance of being inside the castle. It’s a beautiful boutique hotel.
David
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Superb location within the walled Cite, excellent options for breakfast, helpful staff and ride service from hotel's private parking lot to hotel. Quality establishment, and we'd stay here again.
Yvonne
Leisure
6.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Amazing setting. Very disappointed with room. We paid for Superior Double and out in a Classic room. The photos of our classic room was shown on several websites as a Classic. When I queried this they said it was a superior room. That the photos of our room was mistakes. Within minutes our room photo disappeared completely from the websites. Everything else about hotel was lovely. But our room very disappointing. Very dusty, had problem with flushing toilet and when windy the ceiling tiles in bathroom were lifting and clanging. I asked for a refund on room but not given. Allowed us free parking. Did offer to put us in a superior room but we only had one more day so too much hassle.
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amparito
Leisure with Children
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Inside the cite
Scott
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Good
Blair
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
We really enjoyed the hotel and being in the medieval city.
Peter
Leisure Family
10.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Character hotel, right in the middle of the citè.
Ride from taxi area right o the hotel in one of their cars. Great stay!!
leigh
Leisure
6.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Hotel wonderfully situated. Room had enough space. Bathroom was large. We chose to add breakfast which had a lot of options: eggs, bacon, cold meats and cheeses, breads, pastries, cereal, yogurt, fruit and juices. The staff overall were very friendly and helpful, however I booked the deluxe room and when i got into the room it looked like the pictures of the cheaper classic room. My room description had a bathtub and we had no bathtub. The pictures of the deluxe room also had an outside sitting area and we only had a juliet balcony. I asked the front staff and they said it was about the size of the room not the amenities. I didnt see another room so i don't know if i was lied to but the pictures of my room look like the classic room.
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MARIE-CLAUDE
Friends and Family
10.0
/10
Reviewed 17 week(s) ago
Hotels.com verified review
Bel hôtel au coeur des remparts
Marjorie
10.0
/10
Reviewed 18 week(s) ago
Hotels.com verified review
This was the perfect place to stay if you were visiting Carcassone!! it was located right within the walled city, and definitely had an old world feeling.
It was clean and wonderful and the staff was great. The breakfast was delicious and the location was superb.
The only thing that I didn’t think was that great was the air-conditioning in the room. It was a little too warm for me and felt stuffy.
However, I did open the window, but there are no screens in the windows
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Desimir
10.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Excellent location and very helpfull stuff.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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