InterContinental Hotels BORA BORA RESORT THALASSO SPA by IHG, an IHG Hotel

Todo esta perfectamente cuidado , la atencion es muy buena, la comida muy buena tambien 5 estrellas

Everything about this resort is perfect; the villa, the location, the amenities, the views, the service, the water but above all, their staff who go above and beyond to make you feel like you’re at home. I want to especially thank your receptionist managers Emma and Steve for making my mom and I feel like royalty during our stay. We will be back soon :)

The property is beautiful and the overwater bungalows are well maintained! Breakfast buffet didn’t disappoint either - very good selection of a wide variety of items. Staff at the resort were underwhelming unfortunately in terms of service. This started with my pre-arrival communications with their concierge, which was consistently delayed and slow on Thalasso’s end. This only continued during my stay at the property. Many staff at the pool and restaurants didn’t even speak or understand fluent English. Due to their poor communication skills, they never extended to help in any capacity like providing towels, bringing water, checking in, etc. Overall pretty mixed experience. Expected much better service given how nice the property is.