Hotel Rustaveli

The stay itself was ok, but the problems started later. The hotel double charged me for my stay. I fully paid at the reception when checking in using their QR code system. However, 10 days later, they charged my credit card again for the full amount of the reservation. I tried to contact the hotel via the phone number provided. They never pick up the phone even though I was calling them around 10 times over the course of a few days. I contacted Expedia customer service, but they were unable to contact the hotel either suggesting to dispute the transaction with my bank. Be aware that if something goes wrong, reaching the hotel after your stay will be impossible.

Very nice, friendly stuff. Great location. Clean rooms, high sealing and lots of loght. I would stay again. Or recomend others to stay here.🙂👍😀

Overall clean and comfortable stay.

A lovely hotel with 5 meter high ceilings. Definitely worth the price. Very elegant touch and artsy. Would gladly go back again. Highly recommended.

What a wonderful cosy and beautiful hotel. We will definitely be returning. The staff are friendly and wonderful. The room is clean and comfortable. The area is excellent, central.

The outside is a very old building that needs work Inside my room was very nice and clean And they were helpful in getting me to airport in wee hours of the morning

When we were looking to book a hotel ,rustaveli hotel was one of more expensive hotels in website with beautiful photos and grate location but at the start, we stocked in very old and dangerous elevator. inside hotel was dirty and people been working and repairing inside the hotel . Smell of painting was so strong, Photos we saw in booking page were completely different with the room we got . I really love hotel's breakfast but we preferred buy our breakfast outside because of very poor service .there was not even enough shampoo, soup and towels. The room haven't been cleaned in second day and when we asked they did it for next few days. Staffs been very friendly and helpful. The hotel is in grate location and close to town centre and many places people wish to visit but we don't recommend it at all.We have to say Georgian people are very very friendly and we really enjoyed it and definitely come back again.

Extremely nice and helpful staff. That is why we returned. We had a balcony on the street, but found the traffic a bit noisy. We asked to shift to a side balcony, and slept fine, so that is what we would recommend. The breakfast worked very well for us.

Definitely better than expected. I had a seating area with a couch and two lounge chairs in the room next to the bedroom. AC and wifi worked well, customer service was AMAZING. Very focused and attentive. Location was great, right on rustaveli street (less than a 10 min wall to liberty square). Would recommend!

Приветливый персонал, очень хорошее расположение, вкусные завтраки.

Lovely helpful staff. The place has a very nice vibe. Old world- not corporate. When I return to Tbilisi I would not consider staying anywhere else.

Amazing staff Amazing spirit of kindness and welcoming to the country and the whole nation of Georgia I never in my adult life traveling all over the world been treated with such respect and desire to be helped and welcomed Thank you to all staff and Tina and management

It was very nice and pleasant experience despite the fact that the hotel is in the old building, still going through the reconstruction and refurbishment. The building includes also many private apartments, not related to the hotel. However, the hotel has a separate entrance. The rooms, including bathroom, are clean, with well-working airconditioning and wifi. The breakfast is relatively simple but good and very fresh (!). The hotel staff is just fantastic, very friendly and helpful. The location is excellent.

Staff was very friendly and helpful. They cleaned our room according to our schedule.

Noisy, dirty, small. Its not a cheap hotel, 80 usd per night, elevator is terrible, building condition is poor. Shower and matress are in poor condition and the towels were stained. A lot of noise coming from the street as well. My only guess that the good reviews are from people who had no expectations at all or low standards.

The hotel is absolutely charming. The staff could not have been more helpful, and the breakfast manager was careful and attentive. It was a great breakfast. I would not consider any other hotel if I have the chance to return to Tbilisi. Thank you!

Good stay, room and bathroom clean and pleasant, good wifi, hotel rooms on the second floor in a building, breakfast good but could be enriched further

I booked this place because it was near two meeting venues. It happens to be on the central street in Tbilisi and near shops and restaurants. The place is spotless and very comfortable. However, the breakfast is not that imaginative or worthwhile. And the staff's attentiveness really depends on who the staff are. Two out of 4 front desk staff were very helpful; the rest were just ok.

Room #3 is very nice!

Comfortable room with great service at a perfect location close to bars and restaurants. The hotel exterior photo is misleading as the hotel is located only in one of the floors. A noisy bar on the ground floor kept us awake till early hours of the morning on our last night.Breakfast is not much to write home about especially for a vegetarian. But otherwise a perfect stay - clean sheets and bathroom, great water pressure with warm water and helpful staff who helped us plan our day trips. Will definitely recommend and stay again.