ACHAT Hotel Monschau

The elevator wasn't working properly.

Really nice stay, however weather was rubbish which was a shame as a beautiful place to visit. Hotel suited us fine and actually had 2 seperate stays here in 1 week whilst travelling around on a .motorcycle

Nice stay and beautiful surroundings

Nice hotel nice staff good pool. No fridge and thin walls were only draw backs. Would stay again.

A very no frills room in need of a good cleaning and some updating. The elevator wasnt working, which seems to be a common occurance according to reviews. We stayed on the 5th floor, which was a bit of a trek with luggage. The location was convenient if taking transit, just a couple mins from the stop, and a short walk to the town centre. The bed was comfortable. Breakfast was pretty good.

Simple hotel, very pleasant and clean, but the lift was broken for the duration of my stay

I have stayed here many times in the past, but it hasnt updated for about 14 years, so old furniture, bathrooms etc. The staff try hard, buts the hotel needs updating. Bar is open limited hours (opens at 8pm), after restaurant closes, and thr restaurant is buffet only, with a very limited choice.

This hotel is a large standard hotel in a fabulous position to explore Monschau and the surrounding area. Car park is a huge bonus. Our room was on the 5th floor. A reasonable size, clean, quiet and comfortable. Breakfast was good. Staff were helpful and friendly. Would return if in the area.

Friendly, helpful staff. Good sized, comfortable room, really good value for money. Only one complaint - could have done with coffee/tea making facilities in the room

Queued 30 minutes for check in and expect a long wait for any typ of bar service, due to them only having 1 staff member that covers reception and the bar! Breakfast wasnt much better as again only 2 staff members running the whole of the breakfast for the entire hotel! The breakfast selection though was very good and a lot to choose from. The little staff members they did have were friendly and helpful though. The rooms were tiny and cramped and very hot due to no aircon We were on the 6th floor and the only lift they had was broken and unable to use, so humping a heavy suitcase up 6 flights of stairs was fun. A few other guests said that the staff memebers were seen still using the lift.

a nice and good hotel in a nice environment

A great find and a delightful stay, we really could not fault it. Excellent breakfast. Good swimming pool. Only a short walk down into old Monschau.

Excellent location, friendly staff, beautiful city.

All fine, service, good location near to the city

Good value. Great location. Quiet. Adequate parking.

Room was spacious for standard double to include two sitting chairs. Furniture minimalistic with ok comfort. Might have well been no pillows for what pillows there were. Bathroom was nice and roomy. Room rug old but whole room was very clean. Check-in was quite slow. First could not find reservation because of name spelling even though we spelled out name. Then they were going to re-charge for room although we had prepaid. While none of this caused issue obtaining room just made process slow after having to wait a while to even check-in. But location is good, easy walk to town and Senfmule, which is why we came. Stayed one night and ate in town so did not try hotel restaurant which was a dinner buffet for 19 euros with limited choice. Wifi strong enough to stream, not through VPN. Dogs allowed which will be a bonus for us for next time. Parking available in front of hotel for 7 euros per night. It is very tight. Worked for us for short stay.

I have been staying here fairly regularly since 2009, and the standards have certainly dropped. Insufficient parking, check in can take time, lift is not working, bar is closed until 8pm, you have only buffet dinner which you need to book in advance, WiFi is too slow for working via VPN, no longer any bottled water in room..... Positives? Breakfast is good. It is a shame, I used to really like this hotel, but now it is a shadow of its former self.

WiFi was so so, room was so so, really everything was only ok except for the town which is beautiful.

On arrival in mid afternoon all the parking was occupied. However, there was many (chargeable) spaces on the roadside. Hotel is large with some coach parties. Busy. Room was excellent. Dinner was a buffet (ca Eur 24). The ambience of the huge dining hall reminded me of a school canteen - but with smart table cloths. Good choice of food but some cold. Food appears to be prepared in large batches and remains on offer until all gone. Inevitably, food goes cold and/or degrades in quality. Not helped by only having unheated plates available. Very slow bar service at outside tables. Waited 15mins+ to be served then gave up.

Very pretty town. Room and bathroom very clean but bed had plastic covers under sheets which made me hot. Duvet seemed damp.