Civitel Akali Hotel

Hotels
8.8
/10
Very Good
67 reviews

What Guests Say About Their Stay

Lisa Karen
10.0
/ 10
The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Toluwanimi
10.0
/ 10
Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
DANIELLE
10.0
/ 10
Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
In the Area
See Map
55 Kissamou Street, Chania, Nomós Chaniás, Crete, Greece, 73101

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Elevator
Civitel Akali Hotel is located in area / city Chania. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
See more
Login successful!
Now you can enjoy more benefits, including the option to pay near your stay date!

What's around Civitel Akali Hotel

55 Kissamou Street, Chania, Nomós Chaniás, Crete, Greece, 73101
Discover More Places
Others Civitel Akali Hotel
Others 2 Civitel Akali Hotel

Discover More About Civitel Akali Hotel

Location


Civitel Akali Hotel is located in area / city Chania.

About Civitel Akali Hotel

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Civitel Akali Hotel exclusively for you.

Civitel Akali Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Civitel Akali Hotel.

All facilities in Civitel Akali Hotel

Others Civitel Akali Hotel
Others

Public Facilities

  • Others
  • Coffee shop
  • Coffee/tea in lobby
  • Elevator
  • Restaurant
  • Smoke-free area
  • Safety deposit box

Hotel Services

  • Laundry service
  • Tours
  • Multilingual staff
  • Wedding service
  • Luggage storage
  • 24-hour Receptionist
  • Concierge

Business Facilities

  • Conference room
  • Conference center
  • Business center
  • Conference rooms
  • Computer station

Things to Do

  • Beach umbrella
  • Garden
  • Library
  • Outdoor pool
  • Pool sun loungers

General

  • Fireplace in lobby
  • Banquet
  • Parking
  • Terrace

Food and Drinks

  • Bar
  • Snack bar

Transportation

  • Limo or town car service

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Accommodation Policy & General Information in Civitel Akali Hotel

Important Note
  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 3.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 10.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards and cash
  • This property uses solar energy, plus eco-friendly cleaning products
  • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - to 11:00
Available rooms at Civitel Akali Hotel
70
Number of floors in Civitel Akali Hotel
4
Another facilities in Civitel Akali Hotel
Others, Coffee shop, Coffee/tea in lobby, Smoke-free area, Safety deposit box

Frequently asked question in Civitel Akali Hotel

What are available facilities at Civitel Akali Hotel?
There are top facilites at Civitel Akali Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Civitel Akali Hotel?
The standard check-in time at Civitel Akali Hotel is starting from From 15:00 while the latest check-out time is at Before 11:00
What is the star rating of Civitel Akali Hotel?
Civitel Akali Hotel is a 4.0-star hotel.
How many floors does Civitel Akali Hotel have?
Civitel Akali Hotel has 4 floors.
How many rooms are available at Civitel Akali Hotel?
Civitel Akali Hotel has 70 rooms in total.
See All

More Reviews from Other Guests in Civitel Akali Hotel

8.8
Very Good
From 67 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Civitel Akali Hotel

Number of reviews per page
20
40
Top reviews
Lisa Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Yvonne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Toluwanimi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
DANIELLE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Louisa
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Fabulous hotel. Very clean and modern. Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people. Daily housekeeping. I had new towels everyday of my stay. Nice breakfast buffet. It did not have the widest selection of food but still nice regardless. I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own). I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained. Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out. Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here. I would recommend and would come back! :D
Read More
Leah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Read More
Colin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Doug
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Close to beach
Colin
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great stay
Marios
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Excellent hotel
Darryl
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Best location in Chania
Darryl Estee
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The perfect location!!
Chandanee
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Read More
Darryl Estee
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location! A short walk from everything
Manuelito
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Breakfast
Rosie
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Read More
DIMITRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.
Read More
Bethany
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Read More
Enrico
icon-Business
Business
6.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over. Lunch was disappointing and expensive. I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Others 4 Civitel Akali Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.8
Very Good
From 67 reviews
Cleanliness

9.0

Room Comfort

8.6

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Civitel Akali Hotel

Number of reviews per page
20
40
Top reviews
Lisa Karen
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

The staff at the hotel were warm and welcoming, friendly, helpful and made our holiday better!
Yvonne
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

This hotel was ideal for family travel with connecting rooms. Lovely staff that is very accommodating.
Toluwanimi
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Loved our stay at the Akali Hotel! Beautiful facilities. In a very convenient and walkable area steps away from restaurants and Old Town. Breakfast was excellent. Also had stellar service from front desk staff (particularly Irena who was very helpful for recommendations throughout our stay). Would recommend!
Maria
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

We had a wonderful stay at this hotel. The room was spotlessly clean and incredibly comfortable. The complimentary breakfast was also excellent, offering a wide variety of fresh food options.
DANIELLE
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

Staff was THE BEST and a perfect location with an amazing breakfast and restaurant!!
Louisa
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Fabulous hotel. Very clean and modern. Friendly staff. Everyone was friendly, from the restaurant staff, the front desk staff and the cleaners. Very lovely people. Daily housekeeping. I had new towels everyday of my stay. Nice breakfast buffet. It did not have the widest selection of food but still nice regardless. I loved my room. The bathroom was very modern and gorgeous. Although I did not request a balcony room, I still had a small balcony anyway which was nice. They do provide beach towels for you, but I never used them (I had my own). I can’t comment on the pool because I never used it, but the garden area is lovely and well maintained. Room service was not the best… I tried to order food to my room once and they did not have much food left. Anyway, it’s always better to eat out. Great location. It’s just a seven minute walk to the beach and bus station. Less than a fifteen minute walk to the old town and main seafront area. There was a great supermarket close to the hotel, which was good to pick up a few extra things for my stay. Overall, I loved my stay here. I would recommend and would come back! :D
Read More
Leah
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 29 week(s) ago

Expedia Group verified review

This hotel was a lovely hotel, very clean and nice rooms. It was in a great location with easy access to the old town as well as the beaches. The staff were kind and welcoming and the food was nice for breakfast. The Greek are very lovely people who appreciate you being there, which is so nice! The pool was nice and cold which is perfect for the hot weather, and again very clean. Free aircon which I don’t see very often, hairdryer, tv and remote free. There aren’t many Sunbeds so just make sure you go there before 11 if you want to lay by the pool. There wasn’t anyone at the bar very often, we did wait for a drink as we were thirsty sitting by the pool but ended up walking to the shop. Our room was cleaned everyday and towels changed, I have never seen such a clean hotel. The thing that let the rating down is we were unfortunate to have sports teams of girls stay who were very loud until the early hours of the morning and banging on doors. We also had one of them hit the door of our room so hard, it flew wide open. We reported this to reception as we were concerned the rooms weren’t locked properly and if it was to happen again, our belongings could’ve easily been stolen. The response from the man on reception was “oh they’re going soon”, no apology and no reassurance that our door lock was working properly, would’ve like it to have been checked! He seemed very unbothered by this. Unhelpful.
Read More
Colin
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 37 week(s) ago

Expedia Group verified review

Easy, convenient to get around by foot and the beach is a stones throw away. Lovely stay.
Doug
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Close to beach
Colin
10.0
/10
Reviewed 38 week(s) ago

Expedia Group verified review

Great stay
Marios
icon-Business
Business
10.0
/10
Reviewed 51 week(s) ago

Hotels.com verified review

Excellent hotel
Darryl
icon-Leisure
Leisure
8.0
/10
Reviewed 62 week(s) ago

Expedia Group verified review

Best location in Chania
Darryl Estee
icon-Leisure
Leisure
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

The perfect location!!
Chandanee
icon-Leisure
Leisure
8.0
/10
Reviewed 70 week(s) ago

Expedia Group verified review

Overall we enjoyed our three night stay, breakfast was very nice, staff very hospitable and friendly. Room was spacious and bar staff were excellent. I would say the hotel could improve on cleaning, bathroom was a little outdated and we found a cockroach in our room. Staff were very quick to help us however and these things happen. Gym could have better equipment and pool area could be better.
Read More
Darryl Estee
icon-Leisure
Leisure
8.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Great location! A short walk from everything
Manuelito
10.0
/10
Reviewed 74 week(s) ago

Expedia Group verified review

Breakfast
Rosie
8.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

We really enjoyed our stay at this hotel. It was very clean and the staff were so attentive - always offering to help with advice or services. Breakfast was wonderful with lots of choice and constant coffee refills . Great way to start the day. The hotel is in an ideal location around 10 mins walk to the old town. Such a nice walk in too. If you’re driving then the hotel is located not far from the main highway road that goes through all of Crete. Really handy!
Read More
DIMITRA
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 126 week(s) ago

Expedia Group verified review

The front desk girl was amazing, she directed us to beautiful areas and nice restaurants. The included breakfast was fantastic and they keep the breakfast open even later than indicated. The staff were great, don’t forget to tip for the great service. It’s a few minutes walking to Chania old port. Beautiful hotel, keep the greatness up.
Read More
Bethany
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

Absolutely beautiful hotel at a very affordable price!! The staff were absolutely lovely, especially the reception team, nothing was too much and they were able to upgrade us and move us to a room overlooking the pool when we asked. They went above and beyond and purchased oat milk for me to have coffee with breakfast as I am vegan. Cannot recommend this hotel enough and if I were to come back to Crete I would not hesitate to stay here again!
Read More
Enrico
icon-Business
Business
6.0
/10
Reviewed 141 week(s) ago

Hotels.com verified review

I booked a Double room, only to walk in and find it was a Twin, no biggie but it was a faff to have to wait in the lobby whilst housekeeping switched it over. Lunch was disappointing and expensive. I travel often and I can say definitively that I have never heard such loud road noise in a hotel room before, it felt like I was sleeping on the pavement and persisted all night. Thankfully the hotel staff were accommodating, eventually moving me to a room on the other side of the hotel, but only after a couple of sleepless nights. I would expect better sound proofing from a hotel of this cost and star rating.
Read More
Number of reviews per page
20
40