Helena Hotel

Hotels
9.0
/10
Exceptional
57 reviews

What Guests Say About Their Stay

Judy
10.0
/ 10
George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
William
10.0
/ 10
The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Clare
10.0
/ 10
We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
In the Area
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Sali Helidonaki 14, Old Town, Chania, Nomós Chaniás, Crete, Greece, 73131

Main Facilities

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Parking
WiFi
Helena Hotel is a hotel in a good neighborhood, which is located at Chania.
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Helena Hotel Address: Map & Location

Sali Helidonaki 14, Old Town, Chania, Nomós Chaniás, Crete, Greece, 73131
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Location


Helena Hotel is a hotel in a good neighborhood, which is located at Chania.

About Helena Hotel

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Helena Hotel.

Helena Hotel is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Helena Hotel is the right place to stay.

All facilities in Helena Hotel

Others Helena Hotel
Others

Hotel Services

  • Luggage storage
  • Tours
  • Express check-out
  • Multilingual staff
  • Front desk

Public Facilities

  • Others
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Parking

Accessibilty

  • Accessible parking

In-room Facilities

  • TV

Accommodation Policy & General Information in Helena Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
  • This property accepts credit cards; cash is not accepted
  • Cashless transactions are available

The front desk is open daily from 8 AM - 11 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests will receive an email within 72 hours before arrival with check-in instructions. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 23:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Parking, WiFi
Check-In / Check-Out Time
From 15:00 - 23:00 - to 11:00
Available rooms at Helena Hotel
7
Number of floors in Helena Hotel
4
Another facilities in Helena Hotel
Luggage storage, Tours, Express check-out, Multilingual staff, Front desk

Frequently asked question in Helena Hotel

What are available facilities at Helena Hotel?
There are top facilites at Helena Hotel such as Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Helena Hotel?
Check-in time at Helena Hotel is staring from 15:00 - 23:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Helena Hotel?
Helena Hotel is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Helena Hotel have?
Helena Hotel has 4 floors.
How many rooms are available at Helena Hotel?
Helena Hotel has 7 rooms in total.
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More Reviews from Other Guests in Helena Hotel

9.0
Exceptional
From 57 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
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Traveler Reviews Helena Hotel

Number of reviews per page
20
40
Top reviews
Frank
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice spot, close to everything, very nice staff
Isabelle
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

George is amazing and gave great recommendations
Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Read More
Emily
icon-Leisure
Leisure
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Read More
Christopher
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
VINCENT
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Daniel
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Nicholas
icon-Leisure
Leisure
8.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Verified traveler
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The property was in a great location The owners are very kind and helpful.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Naheem
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
Read More
Helen
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome. The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
Read More
Heather
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Stella
2.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
Read More
Verified traveler
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
Graeme
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
Victoria
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Nice friendly owners. Gave us helpful information about local area
Number of reviews per page
20
40

Ready to make up your mind?

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Others 4 Helena Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 57 reviews
Cleanliness

9.2

Room Comfort

8.4

Service and Facilites

9.2

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Helena Hotel

Number of reviews per page
20
40
Top reviews
Frank
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice spot, close to everything, very nice staff
Isabelle
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

George is amazing and gave great recommendations
Judy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

George was super helpful and made sure we had everything we needed. He provided many recommendations for breakfast and dinner. He also arranged our taxi to airport. He made the time in Chania very enjoyable
William
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 33 week(s) ago

Expedia Group verified review

The location is great, though it can be a little difficult to find on first arrival. The staff is very, very helpful. The free parking is on the street or in public lots nearby.
Elizabeth
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 34 week(s) ago

Expedia Group verified review

My husband and I stayed in this hotel for 3 nights and we had a great experience. The staff was friendly, helpful and open to answer any questions about the places around the area. The bed was comfortable, the room was very clean and the location was great to walk around the old town of Chania. I really recommend it.
Clare
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 65 week(s) ago

Expedia Group verified review

We had a wonderful 5 night stay here. The hotel is well situated and we had a lovely view of the harbor. Room was spotlessly clean with thoughtful amenities including coffee, comfortable bed, fridge, safe etc. George was so helpful and gave us some great suggestions as well as answering my curious questions about life on Crete. We felt safe and comfortable here and would highly recommend for a stay in Chania.
Read More
Emily
icon-Leisure
Leisure
8.0
/10
Reviewed 111 week(s) ago

Expedia Group verified review

My room has a very good view of the Venetian habour. George and Ilissa are extremely helpful and friendly helping me to know the nearby area, restaurants and attractions. The location of the hotel is perfect for fist timer. It is mid point between the Venetian port and Nea Chora Beach. 10 – 15 minutes walk to other major attractions and the Central bus station.
Read More
Christopher
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 112 week(s) ago

Hotels.com verified review

Hotel is excellently located in old town The room on top floor had two windows with excellent views over the harbour Staff were very friendly and helpful
VINCENT
icon-Leisure
Leisure
10.0
/10
Reviewed 115 week(s) ago

Expedia Group verified review

Excellent 2 night stay at this property. George went the extra mile to be of assistance. If I ever come back to Chania, this is where I'll stay. Much appreciated, and many thanks.
Daniel
10.0
/10
Reviewed 139 week(s) ago

Hotels.com verified review

Loved Hotel Helena! Location and view were wonderful! Staff were hospitable and kind. Definitely recommend. Great quality with price very worth it
Nicholas
icon-Leisure
Leisure
8.0
/10
Reviewed 166 week(s) ago

Expedia Group verified review

This is the 2nd time in four years that I have stayed here. Both times were excellent experiences. Owners and staff have been extremely helpful in all questions and concerns. Views from room windows can be spectacular.
Verified traveler
10.0
/10
Reviewed 342 week(s) ago

Expedia Group verified review

The property was in a great location The owners are very kind and helpful.
Verified traveler
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 345 week(s) ago

Expedia Group verified review

Beautiful spot, friendly, accommodating host, it was,perfect but the bed was too hard!
Naheem
10.0
/10
Reviewed 370 week(s) ago

Expedia Group verified review

Me and my wife stayed at Helena Hotel during our visit to Chania. It was a great hotel which had a perfect location with everything within walking distance. Clean and tidy hotel with good sized rooms. Bedrooms with the Chania harbour view are amazing and beautiful. Staff who were a father and son team were excellent, extremely helpful, polite, welcoming, pleasant and accommodating who went the extra mile to assist us. I Would definitely stay at Helena Hotel again I would highly recommend Helena Hotel. Thank you for your kindness and assistant.
Read More
Helen
8.0
/10
Reviewed 371 week(s) ago

Expedia Group verified review

In a great location for exploring Chania, the harbour is less than a minutes walk, as is the town, but you wouldn't know it. The owner and his son were very friendly and gave us lots of good advice on where to visit and great restaurants to eat at. Thank you for making our stay so welcome. The room was cleaned every day with clean towels every other day. We had the first floor room without views, but were out all day and evening so this did not bother us.
Read More
Heather
8.0
/10
Reviewed 372 week(s) ago

Hotels.com verified review

Fabulous location, adorable hotel room. We really enjoyed our stay here. Our room had a view of the bay and waterfront area in Old Town. Bed was a little hard and I could hear some noise from outside in the distance.
Stella
2.0
/10
Reviewed 374 week(s) ago

Expedia Group verified review

No complaints about the hotel itself or the staff but for two out of three of the nights we stayed here there was incredibly loud music with a thumping bass coming from one of the bars across the harbour until 5 or 6am. This made it impossible to sleep and basically ruined our stay in what was a lovely hotel with a great view. When we complained to the staff they were very concerned but said they could do nothing about it.
Read More
Verified traveler
10.0
/10
Reviewed 377 week(s) ago

Expedia Group verified review

Pleasant hotel in historic part ofChania, owned by the family for over 100 years. Well located in a quiet street just off the bustling heart of the city,so convenient for everything including a quiet siesta to restore energy levels.
Graeme
10.0
/10
Reviewed 378 week(s) ago

Hotels.com verified review

Very nice hotel in a fabulous location, beds a little hard but overall a great place to stay
Victoria
10.0
/10
Reviewed 381 week(s) ago

Hotels.com verified review

Nice friendly owners. Gave us helpful information about local area
Number of reviews per page
20
40