What do past guests say about The City Hotel & Suites?

The City Hotel & Suites is well-known for its Service and Facilites, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

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The City Hotel & Suites

Name: The City Hotel & Suites
Address: 24 Dimokratias, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 741 00, 24 Dimokratias, Crete, 741 00, Greece
Rating: 9.4

Hotels

9.4

/10

Exceptional

47 reviews

What Guests Say About Their Stay

Justine

10.0

/ 10

Loved our stay here!!! It was in such a great location, amazing breakfast, walkable to everything and rooms were cozy and clean! Staff is so so friendly and helpful, really can’t say enough great things, would stay again.

Ann

10.0

/ 10

This hotel is the perfect place for couples young and not so young,it's spotlessly clean, a warm welcome every time you enter by a lovely lady who has time to have a conversation.The breakfast is worth setting you up for the day really fantastic.Irenei who is responsible for organising the breakfast, also reception, organising taxis, is a wonderful young lady very competent snd super friendly personality. We had a fabulous holiday and woulc have no hesitation in recommending this gem of an hotel.

shaun

10.0

/ 10

Staff very helpful and kind hotel was a very pleasant room was excellent shower was great location for beach and the old town are ideal would definitely stay here again. Thanks to all the staff for making are stay so very welcoming.

In the Area

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24 Dimokratias, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 741 00

Main Facilities

Swimming Pool

WiFi

Elevator

The City Hotel & Suites is a hotel in a good neighborhood, which is located at Dimos Rethymno.

Available Room Types in The City Hotel & Suites

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The City Hotel & Suites Address: Map & Location

24 Dimokratias, Dimos Rethymno, Nomós Rethýmnis, Crete, Greece, 741 00

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Location

The City Hotel & Suites is a hotel in a good neighborhood, which is located at Dimos Rethymno.

About The City Hotel & Suites

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at The City Hotel & Suites.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

The City Hotel & Suites is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, The City Hotel & Suites is the right place to stay.

All facilities in The City Hotel & Suites

Others

Hotel Services

Laundry service
Express check-in
Tours
Luggage storage
Front desk
Concierge

Things to Do

Beach umbrella
Outdoor pool
Pool sun loungers

Food and Drinks

Poolside bar
Breakfast
Snack bar

General

Parking
Smoking area
Terrace

Public Facilities

Others
Safety deposit box
Elevator

Connectivity

Free WiFi

Shuttle Service

Airport transfer (surcharge)

Accommodation Policy & General Information in The City Hotel & Suites

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Fee for buffet breakfast: approximately EUR 8 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, EUR 1.50 per accommodation, per night
A tax is imposed by the city: From 1 April - 31 October, EUR 5.00 per accommodation, per night

We have included all charges provided to us by the property.

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The front desk is open daily from 8:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code. The front desk is staffed during limited hours.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:

15:00 - 22:00

Check-out:

Before 11:00

Hotel policy is not yet available.

General Information

Popular Facilities	Swimming Pool, WiFi, Elevator
Check-In / Check-Out Time	From 15:00 - 22:00 - to 11:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at The City Hotel & Suites	16
Another facilities in The City Hotel & Suites	Laundry service, Express check-in, Tours, Luggage storage, Front desk

Frequently asked question in The City Hotel & Suites

What are available facilities at The City Hotel & Suites?

There are top facilites at The City Hotel & Suites such as Swimming Pool, WiFi, Elevator. (some may require extra charges)

What Time is Check In & Check Out at The City Hotel & Suites?

Check-in time at The City Hotel & Suites is staring from 15:00 - 22:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does The City Hotel & Suites provide breakfast?

Yes, The City Hotel & Suites provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of The City Hotel & Suites?

The City Hotel & Suites is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many rooms are available at The City Hotel & Suites?

The City Hotel & Suites has 16 rooms in total.

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More Reviews from Other Guests in The City Hotel & Suites

Overall Ratings & Reviews The City Hotel & Suites

Other sources (47)

9.4

Exceptional

From 47 reviews

Cleanliness

9.6

Room Comfort

9.6

Service and Facilites

9.8

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Traveler Reviews The City Hotel & Suites

Number of reviews per page

Top reviews

Verified traveler

8.0

/10

Reviewed 29 week(s) ago

Hotels.com verified review

Breakfast was nice. Easy parking. Be aware! We were stung in the neck, arm and thigh by a bed bug. Should wear pajamas with long sleeves and long pants

Justine

Leisure with Partner

10.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

Ann

Leisure with Partner

10.0

/10

Reviewed 65 week(s) ago

Expedia Group verified review

shaun

Leisure with Partner

10.0

/10

Reviewed 74 week(s) ago

Expedia Group verified review

Mahdiyyah

Leisure with Friends

10.0

/10

Reviewed 76 week(s) ago

Expedia Group verified review

The best hotel ever. The hotel staff were extremely kind and helpful. They were so patient and understanding. The location is perfect. Just a 15-20 min walk to the old town. Literally at 12 min walk to the beach and all the bars, restaurants and clubs. The best staff and the best location. It was clean and the pool was lovely. Thank you, we love and miss you.

Adegone

Leisure with Partner

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

Property owner and staff were super friendly,accommodating.Willing to provide a list of places to see and do.You are minutes to the main Center and the old city.There is a supermarket for your convenience should it be needed.The hotel is fairly new, clean and parking is available.Our first visit to Crete and Rethymno is a fantastic town.Lots to see,eat,and drink.I would re visit and check into this establishment again.Thank you to the staff of The City Hotel and Suites.Travellers from Canada.

Marvin

Leisure Family

10.0

/10

Reviewed 80 week(s) ago

Expedia Group verified review

HIGHLY RECOMMENDED! Wonderful service; fabulous breakfast and lovely staff: the best.

Christine

10.0

/10

Reviewed 81 week(s) ago

Hotels.com verified review

Lovely quiet modern hotel. Staff excellent and friendly Pool superb, but surrounding buildings compromise full sun. Walking distance to waterfront beaches and restaurants and Old Town.

Aimee

10.0

/10

Reviewed 127 week(s) ago

Hotels.com verified review

From the very start till the time we checked out, the staff were very welcoming and attentive to our needs. The hotel was of high quality and the rooms were modern and spacious. The pool was an added bonus. The hotels location is within 5 mins walk to the restaurants and bars and only a 10 min walk to the beach. Overall we had the perfect stay and will 100% be re-visiting in the future.

Lindsay

Friends and Family

10.0

/10

Reviewed 133 week(s) ago

Hotels.com verified review

Close to town, nice hotel. Reception lady very welcoming and helpful.

Jamie

Leisure with Partner

10.0

/10

Reviewed 172 week(s) ago

Expedia Group verified review

Very nice small hotel approx 10-15 mins walk from the beautiful Rethymno old town. There was parking immediately outside the hotel which we managed to get a space in most times but is also alternative parking available nearby if not. The room and communal spaces were all very modern and very clean. The pool looked very nice but we didn't get time to go for a swim during our stay unfortunately.

Kristen

Leisure with Friends

10.0

/10

Reviewed 175 week(s) ago

Expedia Group verified review

Our stay at The City Hotel and Suites was amazing. Great location and a very clean hotel. The staff were absolutely incredible and truly made our stay memorable. Alexander, at reception, was very knowledgeable and helpful. He gave us great recommendations for our stay in Crete, which made planning our trip incredibly easy. All the staff were very kind and accommodating, from before our arrival, throughout our stay. I would highly recommend

Samuel Mesfin

10.0

/10

Reviewed 225 week(s) ago

Hotels.com verified review

The quality of this hotel starts from it’s very welcoming reception and the on-site free parking. The room was very tidy with comfortable bed and the excellent room accessories. The old town is few minutes walk from the hotel. Comparing the price paid for the hotel and the service rendered, it’s number 1 hotel in Rethymno!!!! Thank you and hope to come back on our next visit to Crete. Samuel

Anton

10.0

/10

Reviewed 227 week(s) ago

Hotels.com verified review

We had a wonderful stay at this hotel. The hotel is very modern with nicely renovated rooms, located in a quiet area close to old town and a short 10min walk to the beach. Our host Sarah was fantastic, she gaves us many tips on best restaurants and surrounding attractions.

Verified traveler

Leisure with Partner

10.0

/10

Reviewed 228 week(s) ago

Expedia Group verified review

Room was spotless and bed was very comfortable. 5 min walk to old town, so quiet and clean. Stores all around to pickup anything we needed. We had onsite parking, very convenient. Breakfast was good and we could eat inside or outside. Friendly and helpful. Highly recommend.

Verified traveler

Leisure Family

10.0

/10

Reviewed 322 week(s) ago

Expedia Group verified review

Excellent location, comfortable, friendly staff, particularly the owner.

Verified traveler

Leisure

10.0

/10

Reviewed 327 week(s) ago

Expedia Group verified review

I really enjoyed my stay here! The staff is friendly and helpful. I asked about diving and Sara at the front desk gave me some suggestions. She later called me in my room to tell me that she’d called a diver friend of hers for even more details. How nice is that?!!! The beds and baths are all super clean and modern. Love the design too. They have some great Italian fixtures and furniture. Easy to walk to Old Town and convenient to restaurants and stores.

Verified traveler

8.0

/10

Reviewed 14 week(s) ago

Hotels.com verified review

Fint opphold, god beliggenhet.

Wenche Hoel

4.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

to av resepsjonistene var serviceminded. Det var fint. Trange rom, lite oppbevaringsplass, dårlig oppfølging av hva som vi trodde skulle være utstyr på rommet. Man fikk enten et rom der det var skygge hele dagen eller sol hele dagen. Bassenget lå i skyggen. Ved bassenget var det ingen stoler/bord, men noen skitne Saccosekklignende saker som bar preg av å være gamle og hjemmelaget. På den positivesiden var det gode håndklær, det var bra frokost og godt trykk på vannet.

Frank en Yvonne

Leisure with Partner

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Hotel op loopafstand van Old Town. Zeer vriendelijk personeel. Nette kamer met klein koelkastje, senseo apparaat en waterkoker.

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