Casa Encantada by Porta Hotels

B&b
9.2
/10
Exceptional
411 reviews

What Guests Say About Their Stay

mary
10.0
/ 10
Beautiful boutique hotel. Outstanding service from the front desk. Amazing restaurant shared with sister property Pensativo. The Porta group never disappoints with their customer service and their concepts of hospitality in their properties. Each one is very individual but consistently maintain excellence.
Daniel
10.0
/ 10
This is a great poace to stay. Staff is super friendly and are always eager to help, genuinely seeking solutions to any issues that may come up.
Brooke
10.0
/ 10
Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!
In the Area
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9a Calle Poniente Esquina #1, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala

Main Facilities

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Swimming Pool
Restaurant
24-Hour Front Desk
Parking
WiFi
Staying at Casa Encantada by Porta Hotels is a good choice when you are visiting Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Casa Encantada by Porta Hotels

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9a Calle Poniente Esquina #1, Municipio de Antigua, Departamento de Sacatepéquez, Guatemala
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Discover More About Casa Encantada by Porta Hotels

Location


Staying at Casa Encantada by Porta Hotels is a good choice when you are visiting Antigua Guatemala.

About Casa Encantada by Porta Hotels

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The B&B’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Casa Encantada by Porta Hotels exclusively for you.

Get precious and unforgettable moment during your stay at Casa Encantada by Porta Hotels.

All facilities in Casa Encantada by Porta Hotels

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Hotel Services

  • Laundry service
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Express check-out
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Romantic proposal packages
  • Outdoor pool
  • Garden
  • Spa
  • Pool sun loungers

Public Facilities

  • Others
  • Restaurant
  • Smoke-free area
  • Safety deposit box
  • Coffee/tea in lobby

Food and Drinks

  • Bar
  • Breakfast
  • Snack bar

General

  • Fireplace in lobby
  • Terrace

Kids and Pets

  • Babysitting with surcharge

Connectivity

  • Free WiFi

Accessibilty

  • Accessible parking

Shuttle Service

  • Airport transfer (surcharge)

Sports and Recreations

  • Fitness center

Accommodation Policy & General Information in Casa Encantada by Porta Hotels

Important Note
  • Fee for local cuisine breakfast: approximately USD 15 per person
  • Airport shuttle fee: USD 60 per room
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 5 per accommodation, per night

We have included all charges provided to us by the property.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Cashless transactions are available
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 15:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 15:00 - Before 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Casa Encantada by Porta Hotels
10
Number of floors in Casa Encantada by Porta Hotels
2
Another facilities in Casa Encantada by Porta Hotels
Laundry service, Newspaper in lobby, Tours, Wedding service, Luggage storage

Frequently asked question in Casa Encantada by Porta Hotels

What are available facilities at Casa Encantada by Porta Hotels?
There are top facilites at Casa Encantada by Porta Hotels such as Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Casa Encantada by Porta Hotels?
The standard check-in time at Casa Encantada by Porta Hotels is starting from From 15:00 while the latest check-out time is at Before 11:00
Does Casa Encantada by Porta Hotels provide breakfast?
Yes, Casa Encantada by Porta Hotels provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Casa Encantada by Porta Hotels

9.2
Exceptional
From 411 reviews
Cleanliness

9.6

Room Comfort

8.8

Location

8.8

Service and Facilites

9.6

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Traveler Reviews Casa Encantada by Porta Hotels

Number of reviews per page
20
40
Top reviews
REGINA
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

Excelente regreso sin duda
Samuel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Cozy room with a touch of the old.
mary
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful boutique hotel. Outstanding service from the front desk. Amazing restaurant shared with sister property Pensativo. The Porta group never disappoints with their customer service and their concepts of hospitality in their properties. Each one is very individual but consistently maintain excellence.
Guillermo
icon-Business
Business
8.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

A little gem in Antigua. Great personnel at the restaurant, the room service and the front desk. The restaurant is on the top with volcanos views.
susan
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Lovely hotel with excellent service
Daniel
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

This is a great poace to stay. Staff is super friendly and are always eager to help, genuinely seeking solutions to any issues that may come up.
Joshua
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Really was a great property only issue with us was the shower head keep dripping water could not close the valve for the hot water in the shower causing a sauna in the bathroom due too keep leaking hot water couldn’t really sleep with so much noise of the water dripping but other than that really safe place
Brooke
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

Our stay here was fantastic. The service was welcoming and efficient, the grounds were well kept and pristine. They offered complimentary breakfast, water and cookies in the lobby and the rooms were cozy and clean. The breakfast is absolutely to die for, would definitely stay here again if we were to find ourselves back in Antigua!
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David
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Excellent and intimate 10 room hotel but with access to the spa, gym and restaurant of the larger Porta Hotel around the corner. It feels more like you’re staying at a beautiful home than a hotel. Breakfast on the roof terrace was excellent.
INES MARGARITA NAVARRO DE
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 20 week(s) ago

Expedia Group verified review

Wonderful staff, and great location.
Laura
10.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

This honestly was the best hotel I think I've ever stayed at, and I've traveled quite a bit! Centrally located before enough away that you can sleep quietly at night, beautiful and local features and decor, anything you could need if you forgot something at home, beautiful volcano views right outside the door, and sister hotel with an incredible pool. Oh, and of course, very affordable. Grateful for my stay!
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ruth
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 21 week(s) ago

Expedia Group verified review

The staff is very kind. The rooms small but it’s a great facility and close to everything.
Carlos
8.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

..
Brandon
icon-Business
Business
10.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

Fantastic breakfast and super clean/comfortable rooms
Mileide Del Valle
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Hotel súper lindo, cuidan los detalles con los servicios complementarios que te hacen sentir muy especial. Gran servicio al cliente, el personal es muy atento y en mi caso resolvieron sin mayor tema una confusión que hubo en la reservación con relación al total de huéspedes en la reservación. Solo haría falta que renueven sus TVs por unas que permitan el uso de plataformas de streaming y corregir la gotera de la ducha.
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Alfredo
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Todo tan limpio y organizado como la primera vez que estuvimos, hace 5 anios . Gracias
Emilio
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 29 week(s) ago

Hotels.com verified review

Excelente atención y desayuno
Lauren
10.0
/10
Reviewed 31 week(s) ago

Hotels.com verified review

This beautiful hotel is decorated in stunning Guatemalan design. The plants, pool, fountain, and rooftop terrace added quiet tranquility to this small hotel. The service was attentive and thoughtful. Breakfast at its sister hotel - Pensativo - was fabulous. Fresh food, excellent service, and gorgeous setting. I hope to come back one day. Book this hotel and you won’t regret it!
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Amy
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 39 week(s) ago

Expedia Group verified review

This hotel is beautiful and quaint as it only has maybe 10 rooms. The staff is very friendly and welcoming! You also have access to a couple of other hotels and their restaurants and amenities.
layla
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 41 week(s) ago

Expedia Group verified review

Casa Encantada was exactly what I was looking for: a unique boutique hotel; cute, clean, safe, and walking distance from main Antigua shopping and activities. Staff were super helpful and courteous; and I was extremely pleasantly surprised to be offered the suite when I checked in. Only suggestion I have is to please deep clean the bath tub. Nonetheless, I will definitely be a repeat customer. Thank you!!
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Number of reviews per page
20
40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.