Hotel Casazul

Hotels
8.6
/10
Very Good
193 reviews

What Guests Say About Their Stay

Giancarlo

10.0
/ 10
Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!

Moises

10.0
/ 10
Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again

Teresa

10.0
/ 10
We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
In the Area
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Calle La Union, Municipio de Flores, Departamento del Petén, Guatemala, 01010

Main Facilities

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24-Hour Front Desk
WiFi
Staying at Hotel Casazul is a good choice when you are visiting Flores. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Hotel Casazul Address: Map & Location

Calle La Union, Municipio de Flores, Departamento del Petén, Guatemala, 01010
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Discover More About Hotel Casazul

Location


Staying at Hotel Casazul is a good choice when you are visiting Flores.

About Hotel Casazul

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Hotel Casazul is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Hotel Casazul will surely satisfy you with its great hospitality and affordable price.

All facilities in Hotel Casazul

Others Hotel Casazul
Others

Hotel Services

  • Laundry service
  • Luggage storage
  • Express check-in
  • 24-hour Receptionist
  • Newspaper in lobby
  • Tours

Public Facilities

  • Others
  • Smoke-free area
  • Safety deposit box

Connectivity

  • Free WiFi

General

  • Terrace

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Casazul

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • Airport shuttle fee: GTQ 50.70 per person
  • Airport shuttle fee per child: GTQ 50.70

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • Safety features at this property include a fire extinguisher and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
15:00 - 22:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 22:00 - to 12:00
Available rooms at Hotel Casazul
9
Number of floors in Hotel Casazul
3
Another facilities in Hotel Casazul
Laundry service, Luggage storage, Express check-in, 24-hour Receptionist, Newspaper in lobby

Frequently asked question in Hotel Casazul

What are available facilities at Hotel Casazul?
There are top facilites at Hotel Casazul such as 24-Hour Front Desk, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Casazul?
Check-in time at Hotel Casazul is staring from 15:00 - 22:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Casazul?
Hotel Casazul is officially classified as a 2.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Casazul have?
Hotel Casazul has 3 floors.
How many rooms are available at Hotel Casazul?
Hotel Casazul has 9 rooms in total.
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More Reviews from Other Guests in Hotel Casazul

8.6
Very Good
From 193 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

8.6

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Most Relevant
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Traveler Reviews Hotel Casazul

Number of reviews per page
20
40
Top reviews
Hadrian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, helpful staff
Andrea
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome
Giancarlo
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!
Arlo
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff
Arlo
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.
Sisay
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful customer service with good English speaking front desk manager.
Moises
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again
Nestor
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bien
Teresa
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
Hector
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Gran hotel
Lindsey
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Read More
Keith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Fabio A
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The location, the staff very helpful and corteus.
Sophie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Joanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Beautiful decor. Friendly staff.
Justin
icon-with Partner
with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Genevieve
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.
Read More
Alicia
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Juan
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Casazul was just excellent!
Number of reviews per page
20
40

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Others 4 Hotel Casazul

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.6
Very Good
From 193 reviews
Cleanliness

9.0

Room Comfort

8.4

Location

9.6

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Hotel Casazul

Number of reviews per page
20
40
Top reviews
Hadrian
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

Clean room, helpful staff
Andrea
icon-Friends and Family
Friends and Family
8.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff was wonderful, coffee early in the morning delicious, clean rooms, good bathrooms but the shower is very slippery, view and decks were awesome
Giancarlo
icon-Leisure
Leisure
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Love Casazul. The room was spacious, clean, with a awesome view to the lake with a balcony that was great to see the sunset with a book in your hands. Awesome stay!
Arlo
8.0
/10
Reviewed 21 week(s) ago

Hotels.com verified review

Staff
Arlo
6.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Good room. Thank you. Good view and fresh breezes. No warm water. WiFi did not work. Adults working in hotel were good. Younger boy doing check in was inexperienced and said little.
Sisay
icon-Leisure
Leisure
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Wonderful customer service with good English speaking front desk manager.
Moises
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Rudy was super helpful and kind. Made the check in experience a breeze! He also stepped out to show me parking! Would definitely stay here again
Nestor
8.0
/10
Reviewed 31 week(s) ago

Expedia Group verified review

Bien
Teresa
10.0
/10
Reviewed 44 week(s) ago

Expedia Group verified review

We loved our stay. The view from the balcony. Free instant coffee and tea and drinking water dispenser. The staff was amazing, so helpful and caring.
Hector
10.0
/10
Reviewed 46 week(s) ago

Expedia Group verified review

Gran hotel
Lindsey
8.0
/10
Reviewed 54 week(s) ago

Expedia Group verified review

The location is good (on the island) and the staff were friendly. The free coffee and bread rolls was nice, in the absence of breakfast being available. The room was a bit dark, as the advertised balcony isn't really a balcony but a small enclosed room attached to the room. The terrace is nice but there is no bar service (although the minibar is well priced). The staff were friendly but not very forthcoming with information unless asked. For example, I only found out about the swimming pool (at a nearby hotel), wifi, terrace and coffee because I either asked or looked for it. The hotel is clean and the bed was comfortable. The shower was hot and had good water pressure.
Read More
Keith
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

This was a great value on the water! Clean, safe, AC, great views to the water, bed was nice. It’s a little dated, but clean and everything is close. But be prepared, like all hotels in Flores you have to search for parking. There must have been 20 restaurants within 200 yards walk.
Stephen
icon-Leisure
Leisure
10.0
/10
Reviewed 57 week(s) ago

Expedia Group verified review

Cozy spot in Flores. Great views of the lake. Receptionists very friendly and allowed me to store my luggage after checkout. WiFi did not work very well so relied on my phone’s data.
Fabio A
icon-Leisure
Leisure
10.0
/10
Reviewed 58 week(s) ago

Expedia Group verified review

The location, the staff very helpful and corteus.
Sophie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 69 week(s) ago

Expedia Group verified review

Great hotel. Showers are really powerful and the room was really clean. Part of the terrace was being repainted but nonetheless the outlook was beautiful. We didn’t eat here so can’t comment on the food.
Joanna
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 89 week(s) ago

Expedia Group verified review

Beautiful decor. Friendly staff.
Justin
icon-with Partner
with Partner
10.0
/10
Reviewed 92 week(s) ago

Expedia Group verified review

Casazul was fantastic. Great views of the lake and sunset, lots of great dining options extremely close and great staff.
Genevieve
icon-Business and Leisure
Business and Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

I stayed in 2 different rooms at this property because I was there for a week. I loved my room with the balcony, the beds are comfortable and my view was so peaceful and great. The second room looked out onto the street whichI didn't like as much, but was only there for one night. There were not too many bugs, just some ants and small beetles in the room sometimes. I did have a gecko in my room one night, but he exited on his own and this is common in this area. The water was only hot one day, but it's ok because it is so hot in Flores, you'll be wanting a luke warm/cool shower. The staff is super friendly and helpful. I would stay here again.
Read More
Alicia
10.0
/10
Reviewed 96 week(s) ago

Hotels.com verified review

Great place. Excellent location. All of the staff were friendly and helpful. The sunset view from the veranda was superb! The only drawback was the bed which was worn and sloping. Otherwise this place was pretty perfect.
Juan
10.0
/10
Reviewed 100 week(s) ago

Expedia Group verified review

Casazul was just excellent!
Number of reviews per page
20
40