Satama Hotel

Hotels
8.4
/10
Very Good
397 reviews

What Guests Say About Their Stay

Haisha Ann-Lindsay

10.0
/ 10
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!

arlene

10.0
/ 10
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.

Yokiviah

10.0
/ 10
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
In the Area
See Map
Rue 29 B Prolongée, Okap, Nord, Haiti

Main Facilities

See more
Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Near Place d'Armes
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Satama Hotel Address: Map & Location

Rue 29 B Prolongée, Okap, Nord, Haiti
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Lobby Satama Hotel
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Discover More About Satama Hotel

General


Near Place d'Armes

Location


Located in Cap-Haitien, Satama Hotel is by the sea, within a 5-minute drive of Place d'Armes and Cap-Haitien Cathedral. This hotel is 4.8 mi (7.7 km) from Cormier Beach and 5.7 mi (9.1 km) from Labadee Beach.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Place d'Armes - 1.5 km / 0.9 mi
Cap-Haitien Cathedral - 1.5 km / 0.9 mi
Cormier Beach - 7.7 km / 4.8 mi
Labadee Beach - 9.1 km / 5.7 mi
Sans Souci Palace - 21.4 km / 13.3 mi
Citadelle Laferriere - 26.3 km / 16.4 mi

The preferred airport for Satama Hotel is Cap-Haitien (CAP-Cap-Haitien Intl.) - 5.3 km / 3.3 mi

Facilities


Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Business Facilities


Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

All facilities in Satama Hotel

Bar, Cafe and Lounge Satama Hotel
Bar, Cafe and Lounge
Swimming Pool Satama Hotel
Swimming Pool
Entertainment Facility Satama Hotel
Entertainment Facility
Common Space Satama Hotel
Common Space
Lobby Satama Hotel
Lobby

Hotel Services

  • Laundry service
  • Luggage storage
  • Porter
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Smoking area
  • Parking
  • Terrace

Things to Do

  • Outdoor pool
  • Garden
  • Pool sun loungers

Public Facilities

  • Safety deposit box
  • Elevator

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Satama Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 11:00

Pets

Pets Not Allowed

Additional Policy

Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO
  • Airport shuttle fee: HTG 1200 per person (one-way)
  • Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator
Check-In / Check-Out Time
From 15:00 - 00:00 - to 11:00
Available rooms at Satama Hotel
60
Number of floors in Satama Hotel
5
Another facilities in Satama Hotel
Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge

Frequently asked question in Satama Hotel

What are available facilities at Satama Hotel?
There are top facilites at Satama Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Satama Hotel?
Check-in time at Satama Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Satama Hotel?
Satama Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Satama Hotel have?
Satama Hotel has 5 floors.
How many rooms are available at Satama Hotel?
Satama Hotel has 60 rooms in total.
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More Reviews from Other Guests in Satama Hotel

8.4
Very Good
From 397 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
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Traveler Reviews Satama Hotel

Number of reviews per page
20
40
Top reviews
Haisha Ann-Lindsay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
arlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Read More
Yokiviah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Isaac
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Wagner
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

I enjoyed my 10 day stay and will return.
RIGOBERT
4.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Lack of maintenance!!! Poor quality in rooms...
Fabiola
icon-with Partner
with Partner
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

I will be back again, and again
Stanley
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Safe
Fabiola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

I enjoyed breakfast every morning
Agnes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Myrtha
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

.
Gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The friendly professional service of the staff.
Rolande
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
Moses
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Read More
Jean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Adelson
icon-Leisure
Leisure
2.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

It was very bad
Islande
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
Read More
Melande
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The room had roaches in it, other than that the hotel is good.
shiela
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
Number of reviews per page
20
40

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Exterior 4 Satama Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 397 reviews
Cleanliness

9.0

Room Comfort

9.0

Service and Facilites

8.6

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Satama Hotel

Number of reviews per page
20
40
Top reviews
Haisha Ann-Lindsay
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 118 week(s) ago

Expedia Group verified review

Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
arlene
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 119 week(s) ago

Expedia Group verified review

What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Read More
Yokiviah
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 120 week(s) ago

Expedia Group verified review

Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Isaac
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 121 week(s) ago

Expedia Group verified review

I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Verified traveler
icon-Friends and Family Family
Friends and Family Family
4.0
/10
Reviewed 124 week(s) ago

Hotels.com verified review

This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Wagner
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 131 week(s) ago

Expedia Group verified review

I enjoyed my 10 day stay and will return.
RIGOBERT
4.0
/10
Reviewed 132 week(s) ago

Expedia Group verified review

Lack of maintenance!!! Poor quality in rooms...
Fabiola
icon-with Partner
with Partner
8.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

I will be back again, and again
Stanley
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Safe
Fabiola
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

I enjoyed breakfast every morning
Agnes
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 133 week(s) ago

Expedia Group verified review

Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Myrtha
8.0
/10
Reviewed 134 week(s) ago

Expedia Group verified review

.
Gregory
icon-Leisure
Leisure
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The friendly professional service of the staff.
Rolande
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago

Expedia Group verified review

The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
Moses
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 135 week(s) ago

Hotels.com verified review

Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
Read More
Jean
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago

Expedia Group verified review

Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Adelson
icon-Leisure
Leisure
2.0
/10
Reviewed 137 week(s) ago

Expedia Group verified review

It was very bad
Islande
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
Read More
Melande
icon-Leisure with Friends
Leisure with Friends
4.0
/10
Reviewed 140 week(s) ago

Expedia Group verified review

The room had roaches in it, other than that the hotel is good.
shiela
icon-Leisure with Partner
Leisure with Partner
2.0
/10
Reviewed 141 week(s) ago

Expedia Group verified review

The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
Number of reviews per page
20
40