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Satama Hotel
Hotels
8.4
/10
Very Good
397 reviews
What Guests Say About Their Stay
Haisha Ann-Lindsay
10.0
/ 10
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
arlene
10.0
/ 10
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Yokiviah
10.0
/ 10
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
In the Area
See Map
Rue 29 B Prolongée, Okap, Nord, Haiti
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
WiFi
Elevator
Available Room Types in Satama Hotel
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Satama Hotel Address: Map & Location
Rue 29 B Prolongée, Okap, Nord, Haiti
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Discover More About Satama Hotel
General
Near Place d'Armes
Location
Located in Cap-Haitien, Satama Hotel is by the sea, within a 5-minute drive of Place d'Armes and Cap-Haitien Cathedral. This hotel is 4.8 mi (7.7 km) from Cormier Beach and 5.7 mi (9.1 km) from Labadee Beach.
Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.
Place d'Armes - 1.5 km / 0.9 mi
Cap-Haitien Cathedral - 1.5 km / 0.9 mi
Cormier Beach - 7.7 km / 4.8 mi
Labadee Beach - 9.1 km / 5.7 mi
Sans Souci Palace - 21.4 km / 13.3 mi
Citadelle Laferriere - 26.3 km / 16.4 mi
The preferred airport for Satama Hotel is Cap-Haitien (CAP-Cap-Haitien Intl.) - 5.3 km / 3.3 mi
Facilities
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Business Facilities
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Dining
Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Quench your thirst with your favorite drink at the bar/lounge.
Rooms
Make yourself at home in one of the 60 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
All facilities in Satama Hotel

Bar, Cafe and Lounge

Swimming Pool

Entertainment Facility

Common Space

Lobby
Hotel Services
- Laundry service
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
General
- Banquet
- Smoking area
- Parking
- Terrace
Things to Do
- Outdoor pool
- Garden
- Pool sun loungers
Public Facilities
- Safety deposit box
- Elevator
Transportation
- Airport transfer
Connectivity
- Free WiFi
Accommodation Policy & General Information in Satama Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 11:00
Pets
Pets Not Allowed
Additional Policy
Professional property host/manager, No cribs (infant beds) available, Essential workers only - NO
- Airport shuttle fee: HTG 1200 per person (one-way)
- Airport shuttle fee per child: HTG 1200 (one-way), (from 6 to 18 years old)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | From 15:00 - 00:00 - to 11:00 |
Available rooms at Satama Hotel | 60 |
Number of floors in Satama Hotel | 5 |
Another facilities in Satama Hotel | Laundry service, Luggage storage, Porter, 24-hour Receptionist, Concierge |
Frequently asked question in Satama Hotel
What are available facilities at Satama Hotel?
There are top facilites at Satama Hotel such as Restaurant, Swimming Pool, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Satama Hotel?
Check-in time at Satama Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Satama Hotel?
Satama Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Satama Hotel have?
Satama Hotel has 5 floors.
How many rooms are available at Satama Hotel?
Satama Hotel has 60 rooms in total.
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More Reviews from Other Guests in Satama Hotel
Overall Ratings & Reviews Satama Hotel
Other sources (397)
8.4
Very Good
From 397 reviews
Cleanliness
9.0
Room Comfort
9.0
Service and Facilites
8.6
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Traveler Reviews Satama Hotel
Number of reviews per page
20
40
Top reviews
Haisha Ann-Lindsay
Leisure Family
10.0
/10
Reviewed 118 week(s) ago
Expedia Group verified review
Absolutely amazing. I have nothing bad to say about Satama. Everything was beyond my expectations! I will definitely be coming back! Okap Lakayan m !!!!
arlene
Leisure Family
10.0
/10
Reviewed 119 week(s) ago
Expedia Group verified review
What a spectacular stay and place. I appreciate being able to have this experience at such a well maintained place in Okap. The receptionist was incredibly kind, the food was delicious, the drinks were lovely, housekeeping was meticulous, and the room was wonderful. I deeply enjoyed my stay and high recommend this oasis in the mountains. The view is impressive. Thank you for being so wonderful.
Read More
Yokiviah
Leisure Family
10.0
/10
Reviewed 120 week(s) ago
Expedia Group verified review
Nice, the menu was limited for breakfasts which I wasn’t impressed by , I heard so much about how refreshing and rotation of new foods daily was served but the same thing was given daily.
Isaac
Leisure with Friends
8.0
/10
Reviewed 121 week(s) ago
Expedia Group verified review
I like the panoramic view. However, customer service needs to improve, and the menu presentation at the pool bar. Just two or three sheets of white paper.
Verified traveler
Friends and Family Family
4.0
/10
Reviewed 124 week(s) ago
Hotels.com verified review
This is supposed to be a high-end hotel. However, they are limiting the hours that guest can run the a/c unit in there rooms and while we were there they had no hot water because of a broken part. For the price you pay to stay here this is unacceptable. The food and staff were good though.
Wagner
Leisure with Friends
10.0
/10
Reviewed 131 week(s) ago
Expedia Group verified review
I enjoyed my 10 day stay and will return.
RIGOBERT
4.0
/10
Reviewed 132 week(s) ago
Expedia Group verified review
Lack of maintenance!!! Poor quality in rooms...
Fabiola
with Partner
8.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
I will be back again, and again
Stanley
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Safe
Fabiola
Leisure with Partner
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
I enjoyed breakfast every morning
Agnes
Leisure Family
10.0
/10
Reviewed 133 week(s) ago
Expedia Group verified review
Staffs were very nice and friendly. Food was excellent, from breakfast to dinner.
Myrtha
8.0
/10
Reviewed 134 week(s) ago
Expedia Group verified review
.
Gregory
Leisure
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The friendly professional service of the staff.
Rolande
Leisure with Friends
10.0
/10
Reviewed 135 week(s) ago
Expedia Group verified review
The hotel was very beautiful and high tech. They embrace the natural beauty of Haiti to build this hotel in the mountains. Thank you for providing us with stelar service.
Moses
Friends and Family Family
10.0
/10
Reviewed 135 week(s) ago
Hotels.com verified review
Had a great time. I arrive early and they still accommodate me and my son at check. It was fast and smooth. The Resturant had some of the best food I could eat. The bar service all the way to the pool and lounging area. Truly a great experience. I would update some stuff in the room. Shower heads and setting chair and desk chair. But over all great. Each morning hot fresh breakfast.
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Jean
Leisure with Partner
10.0
/10
Reviewed 136 week(s) ago
Expedia Group verified review
Place is beautiful, i love it the rooms are spacious and very comfortable, clean. Driving to the top of the hill is a little scary 😨 but the hotel is great.
Adelson
Leisure
2.0
/10
Reviewed 137 week(s) ago
Expedia Group verified review
It was very bad
Islande
Leisure with Children
4.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
The property is gorgeous I’m not going to take this away from it. Nice view overlooking the city. However the road could have been done. I was with a baby and every time we have to take this road in and out of the hotel I felt like my life was in danger. The ac was not running during day time which was horrible for my baby. The elevator was not working. I had to carry my heavy bag 3 stairs down. My sink was clogged every day I had to tell someone to come fix it. My balcony door couldn’t close even though I told the front desk. They disregarded all of the complaints. Not going back definitely. For your money yon don’t get the service . Overall property is hot because no central air. I had to leave the hotel everyday and just come back to sleep when Ac was on in the room.
Read More
Melande
Leisure with Friends
4.0
/10
Reviewed 140 week(s) ago
Expedia Group verified review
The room had roaches in it, other than that the hotel is good.
shiela
Leisure with Partner
2.0
/10
Reviewed 141 week(s) ago
Expedia Group verified review
The road is so dangerous. There is pot holes in the street going up to the hotel. I had to change my room 3 times, the elevator wasn't working
I'm 5 months pregnant and high risk, so the stairs was very dangerous for me. I would not recommend this hotel to anyone.
Number of reviews per page
20
40
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