Germany Hostel (Managed by Dhillon Hotels)

Toilet blocked. Air condition not working

Horrível place

This is just a hostel. Room has everything but so small. No place to put luggage. You have to keep it on your bed. Building is not nice. Even we booked 3 nights we left hostel after one night. No refund.The photo is just a trick. We were ready to pay more but may be there is one room like this for photo.

Really small place not like the photos. They dont even put toilet paper. You have to go to level 10 for the check in, the lift just go up, you have to use the stairs, not enough space for nothing, toilet and shower the same, etc.

I ‘ve stay in hotel. The Reason to stay is location near tsim sha tsui. I think mong kok are also have same thing.

I booked a 14m2 triple room, with a double and a single bed, which was supposed to be on the 6th floor of Chungking Mansions - had to go to 10th floor to sign in, the staff tried to put me on the 17th floor (lifts at Chungking are very poor, so getting to the 17th floor would take ages, over half an hour if busy) in to a room that was approx. 7m2, with no bed clothes or towels. I was subsequently shown various other rooms on several different floors at Chungking Mansion, all of which were not the size I had booked. All the rooms were in disgusting condition and looked like they had not been cleaned for a while. I returned to the reception on the 10th floor, where the staff were surly and abusive when I commented on the poor condition of the rooms, which were total different to that I had paid for. To add insult to injury they then tried to charge a 15% "service charge" fee for cleaning, to which I took great exception as the room obviously had not been cleaned for some time - a flat fee would have potentially been more reasonable, but the nightly rates varied - 15% of $50 = $7.5; whereas 15% of $100 = $15 essentially for the same service - I mentioned if they actually cleaned the room I would be prepared to pay the extra HK$800 requested at the end of my stay, but if the room was not cleaned, and towels and bed linen not provided then I did not see any reason to pay the extra. I eventually walked away and did not stay at all. I ended up booking a totally different hotel

The elevator is terrible, be prepared to wait in line.

Only for 2 person the room and very small only you will sleep and tv not working,2 ladies in main reception 1 Indian and I think 1 filippina not helpful not good service.

Location is in prime spot right in heart of Hong Kong and next to Tsim Sha Tsui MTR. At this price point, those on tight budgets please be aware of the extra 15% "resort" surcharge payable as cash on arriving when comparing pricing to other guest houses/hostels within the same precinct/building. It was explained that this covers the wifi and the room cleaning (which was not done anyways). Also, be warned that no bath towels are provided and the blanket consists of 1 duvet cover only minus the blanket (yes I confirmed this is correct) an issue on colder Hong Kong nights as there are no heaters in room (air-conditioner yes). Also be aware there is a charge for staying past your check out time equivalent to another nights stay. On my first night they had NOT turned on the hot water heater switch and oddly enough the 2 telephone number on the receipt contacted an a Chinese hotel and the 2nd number correctly contacted the Indian receptionist. Wifi was good and condition was acceptable and clean.

Great nice staff helpful

worst - hard to find, smelly, dirty, small, broken door ....etc never come again

I wasn't expecting much from the cheap price but the room was absolutely tiny, the bed was the same length as the wall and my feet touched the wall when I was stretched out, it had a decent fan so wasn't too hot. There were no towels, I brought my own and think it's extra for them to provide them. The internet (wifi) was free and worked well. The hotel is not on the ground floor, the biggest problem is that you either have to wait 10 minutes to catch the elevator since it is very small and always full of people to reach your room or climb the back stairs (the option I took) which results in navigating around bags of garbage and the occasional rat. The staff did their job and kept the room clean but the front desk staff were not warm or friendly at all. If you are only in town for a few days and really don't mind roughing it for the sake of location and price then it might not be that bad but I wouldn't stay here again.

small room. Single elevator. If you have luggage and traveling as group, it takes at least 15 minutes to get the elevator. The shops on ground floor are clumsy and smelling.

Funny how disgusting this place is, in the chungking mansions. Don't spend more than one night here, far better hostels around.

not good horible hotel dirty useless hotel thanks

I had a pretty good experience at Germany hoste. The lady at reception, Sherry was super nice. I did see a lot of people having dramas though. Rooms were small, but it is HK. Top bunk beds way too close to the ceiling, my head hit the tiles a thousand times. But overall not bad, especially given the price.

its my great time to stay this hotel.

I've stayed here before. If you're passing through town for a short visit and need a cheap, clean place to stay with your own bedroom and bath (even TV) and A/C then this place will do just fine. Great for single travelers. Looks seedy but staff, even guests, are actually quite friendly and people respect your space.

If you don't know what Chung King mansions is, look that up first. If you're okay with being a part of everything that Chung King represents, Germany Hostel is a great choice.

i had booked double bed room but they provide me just standard room, even i paid for double bed room. i feel like hotel.com cheat on me.