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Gateway, Marco Polo Hotel
Hotels
8.8
/10
Very Good
1,010 reviews
What Guests Say About Their Stay
Pongthong S.
8.7
/ 10
Good location and very nice room.
In the Area
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13 Canton Road, Harbour City,, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon
Main Facilities
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Restaurant
24-Hour Front Desk
WiFi
Elevator
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Available Room Types in Gateway, Marco Polo Hotel
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Gateway, Marco Polo Hotel Address: Map & Location
13 Canton Road, Harbour City,, Tsim Sha Tsui, Yau Tsim Mong District, Hong Kong, Kowloon
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Location
Gateway, Marco Polo Hotel is a hotel in a good neighborhood, which is located at Tsim Sha Tsui.
About Gateway, Marco Polo Hotel
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Gateway, Marco Polo Hotel exclusively for you.
Gateway, Marco Polo Hotel is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Gateway, Marco Polo Hotel.
All facilities in Gateway, Marco Polo Hotel
Others
Hotel Services
- Laundry service
- Express check-in
- Newspaper in lobby
- Tours
- Luggage storage
- Express check-out
- Porter
- Multilingual staff
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Restaurant
- Smoke-free area
- Elevator
Business Facilities
- Meeting facilities
- Meeting rooms
- Business center
- Computer station
Food and Drinks
- Bar
- Breakfast
Things to Do
- Shops
Transportation
- Limo or town car service
Connectivity
- Free WiFi
General
- Banquet
Sports and Recreations
- Fitness center
Accommodation Policy & General Information in Gateway, Marco Polo Hotel
Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
- Fee for buffet breakfast: approximately HKD 261.8 per person
- Rollaway bed fee: HKD 440.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: HKD 500 per night
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards and cash
- Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
- This property does not provide disposable personal items, such as combs, loofahs, shavers, nail files, and shoe mitts
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- This property has a strict no-smoking policy. Violators will be subject to a penalty amount equal to the room rate for 2 night stay.
- Please note that children 12 years of age and younger are not permitted on the Continental Club Floor or in the Continental Lounge.
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Guests planning to arrive after 10 PM must contact this property in advance if they require meal service.
Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
15:00 - 00:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Restaurant, 24-Hour Front Desk, WiFi, Elevator |
Check-In / Check-Out Time | 15:00 - 00:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Gateway, Marco Polo Hotel | 400 |
Number of floors in Gateway, Marco Polo Hotel | 16 |
Another facilities in Gateway, Marco Polo Hotel | Laundry service, Express check-in, Newspaper in lobby, Tours, Luggage storage |
Frequently asked question in Gateway, Marco Polo Hotel
What are available facilities at Gateway, Marco Polo Hotel?
There are top facilites at Gateway, Marco Polo Hotel such as Restaurant, 24-Hour Front Desk, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Gateway, Marco Polo Hotel?
Check-in time at Gateway, Marco Polo Hotel is staring from 15:00 - 00:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Gateway, Marco Polo Hotel provide breakfast?
Yes, Gateway, Marco Polo Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Gateway, Marco Polo Hotel?
Gateway, Marco Polo Hotel is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Gateway, Marco Polo Hotel have?
Gateway, Marco Polo Hotel has 16 floors.
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More Reviews from Other Guests in Gateway, Marco Polo Hotel
Traveloka (48)
Other sources (962)
8.8
Very Good
From 962 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
9.4
Service and Facilites
8.8
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Traveler Reviews Gateway, Marco Polo Hotel
Number of reviews per page
20
40
Top reviews
Verified traveler
Friends and Family
10.0
/10
Reviewed 14 week(s) ago
Hotels.com verified review
Excellent experience from start to finish. Helpful and friendly staff and the comfiest hotel bed I have ever slept in.
Angelo
Friends and Family
10.0
/10
Reviewed 15 week(s) ago
Hotels.com verified review
.
Belinda
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
It’s the first time we’ve stayed at Gateway Marco Polo. The location is good. The bathroom is very spacious. Staff are helpful and friendly.
The only thing I do not like is the hairdryer with cord attached to the wall. Most hotels these days are using normal hairdryers especially 4-5 stars hotels.
candace Helena
Friends and Family
10.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Good location, big room, excellent service
Jose Mari
Friends and Family
6.0
/10
Reviewed 16 week(s) ago
Hotels.com verified review
Just staying here because of the location. Rooms need renovation. Carpet smells.
Min Sun
10.0
/10
Reviewed 16 week(s) ago
Expedia Group verified review
Location
Tommy
Leisure
8.0
/10
Reviewed 18 week(s) ago
Expedia Group verified review
Everything was great! Staff was helpful. Water by request. Only problem I had was the AC. It was a bit loud and the noise made it tough to sleep at night. Overall good location and friendly staff!
Robert
8.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Convenient
Sarah
Leisure with Partner
10.0
/10
Reviewed 19 week(s) ago
Expedia Group verified review
Loved my hotel room! Very comfortable, quiet, lots of room, clean, and nice. The customer service was amazing with hotel staff offering to get your luggage to your room for you. The location is very convenient for shopping and restaurants in walking distance. The MTR is in walking distance also.
Arthur
10.0
/10
Reviewed 20 week(s) ago
Hotels.com verified review
Very clean, great amenities and facilities, super-friendly and attentive staff.
Karson
Leisure with Children
10.0
/10
Reviewed 22 week(s) ago
Expedia Group verified review
Great!
BRENDA
Business
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
Hotel correcto. Limpio. Buen servicio.
La habitacion deberian hscer una mejora en el mobiliario que ya esta antiguo. Y quitar la alfombra.
El resto perfecto. La mejor zona.
Verified traveler
10.0
/10
Reviewed 23 week(s) ago
Hotels.com verified review
I had an exceptional stay at Gateway Hotel in Hong Kong! From the moment I arrived, the service was warm, professional, and attentive. The staff went above and beyond to ensure every detail of my stay was perfect. The location is unbeatable—right in the heart of Tsim Sha Tsui, with easy access to Harbour City shopping mall and the Star Ferry.
My room was spacious, modern, and impeccably clean, with all the amenities I could ask for. I especially appreciated the comfortable bed, high-speed Wi-Fi, and thoughtful touches like the complimentary mini-bar. Breakfast at the hotel was another highlight—delicious, with a wide variety of both Western and Asian options.
Gateway Hotel strikes the perfect balance between comfort, luxury, and convenience. Whether you’re traveling for business or leisure, this hotel delivers an outstanding experience. I will definitely be back!
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Wayne
Leisure with Partner
4.0
/10
Reviewed 25 week(s) ago
Expedia Group verified review
Conveniently located with excellent staff service. However, the hotel room is dated and requires update.
Cheryl
Friends and Family
8.0
/10
Reviewed 26 week(s) ago
Hotels.com verified review
Great service in the Club Lounge.
My gripe is hotel was hard to locate initially and hard for drop offs.
Viwan
8.0
/10
Reviewed 26 week(s) ago
Expedia Group verified review
It’s a good reputation and they still keep up the standard
Sherry
10.0
/10
Reviewed 27 week(s) ago
Hotels.com verified review
As always good stay
Mike
Business
10.0
/10
Reviewed 30 week(s) ago
Hotels.com verified review
Clean, good quality hotel in an amazing location - restaurant was also pretty decent with a wide range of items for breakfast - also made the best Cappuccino I've ever had I think
Manuel
Leisure Family
10.0
/10
Reviewed 32 week(s) ago
Expedia Group verified review
Walking distance to shops and restaurants
Haiqi
Leisure with Children
4.0
/10
Reviewed 33 week(s) ago
Expedia Group verified review
Bed sheet not cleaned.
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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