Crowne Plaza BUDAPEST, an IHG Hotel

Great hotel, good location

Great hotel, great staff, perfect location, could not fault this hotel , totally recommend if you are going to Budapest

Excellent staff, clean, walkable, nice restaurant, shopping center next door.

Nice rooms, freindly staff, good breakfast and good location

Great location and service

Had an excellent stay as a family with a teenager in a deluxe king room. Room size was superb even with the large and comfortable sofa bed. Extremely clean and modern, great bathroom with bath and shower. Location was excellent- joined to a shopping centre with a great selection of food options and also very easy access to metro and bus routes, perfect. Staff were fantastic, from check in, to breakfast and bag storage on our last morning. I was impressed with their proactive approach, offering to call us a taxi to the airport rather than waiting to be asked.

Crowne Plaza Budapest, an IHG Hotel is a very nice, clean, modern and new-looking hotel next to the Westend shopping center. The hotel offers the possibility of parking your car in the garages located in the basement of the hotel. From the garages there is an elevator directly to the lobby with the reception. The hotel staff is very pleasant and helpful. The room and bathroom were clean. There was a sufficient number of towels in the bathroom. The bed was comfortable and each of us had two pillows. The hotel offers both soft and hard pillows (you have to ask for them at the reception, because you automatically get soft pillows). It depends on everyone's preference what they like to sleep on. The breakfasts were absolutely amazing - a large selection of savory and sweet dishes, cold and hot drinks. The food was amazing 😋. We would stay here again just for this breakfast. However, there are two things that we did not like at all about the hotel. 1) the room was cold. The temperature could only be set on the central air conditioning up to 24°C and not higher and it had limited power. So it was colder in the room. 2) the hotel had windows that were poorly insulated and leaky - we were on the third floor and through the closed windows we could hear cars driving on the street in the evening, overnight and in the morning. The overall experience was positive, but there is a big BUT!

The face towel was very thirty at one time with some black spots.

Lovely hotel with spacious rooms. Staff really friendly. Perfect location

Right next to train station so very easy to get there after a 13 hour train journey. Very comfortable room, lovely breakfast next day and exceptionally helpful staff.

Good : the female manager ,she is very professional A little bad : the towels are a little stiff

Great Hotel to stay at while in Budapest, Hungary. :)

Hotel is tops. Parking only available in the garage. Hard to get to the hotel by car due to huge traffic jams. Breakfast was included into room price and while looked good and had a lot of variety it was blend. Better off eating breakfast outside the hotel. Service was impecable and also very clean everywhere. Room was impecable also.

Excellent stay. 10/10 service all round. Amazing breakfast and great public transport links to the airport and across the city. Also very walkable to key attractions.

We enjoyed staying there very much. Staff very friendly helpful. One thing I like them to improve would be is in the restaurant service. Looks like under staff.

I liked all the ways they were environmentally friendly. The hotel is located at a shopping Mall and major train station. It was easy to get public transportation in and around the hotel. We had a nice view and it was extremely comfortable with fluffy towels and bed linens. Breakfast was outstanding.

Helpful, friendly staff, nice breakfast buffet, comfortable rooms, great location on Utsi Vaca.

This property is in the middle of Budapest and everything is accessable. The hotel was nice, keep clean and well maintained. The staff not very friendly and that could be due to the language barrier. But overall a nice hotel with lovely large rooms, all facilities you need from a hotel are there. Great breakfast offerings. An excellent gym with a sauna, unfortunately no pool. With a pool it would make a difference.

The location of the hotel was central to the hot sports around Budapest

This is a wonderful hotel to stay at. I’d rate this as a 5 star hotel. The staff are outstanding, very helpful and friendly. Always a smile!! The room was beautiful too. Very comfortable twin beds. Bathroom loaded with towels, etc., hair dryer, and even an iron and ironing board!!