Crowne Plaza NEW DELHI ROHINI by IHG, an IHG Hotel

Wonderful staff and excellent breakfast. The hotel overall needs a few upgrades.

We stayed for 5 days in April 2020. We were very grateful to get one of the accessible rooms on the 5th floor which was very helpful. Breakfast was excellent as always with many choices and Kavita and Upendar very helpful. Mahipal helped us with transportation, driving 600 kms in 5 days to get us everywhere we wanted. Thank you very much and we will visit again.

Property is excellent, prime location in rohini

Excellent service and treatment plus amazing breakfast variety.

Great hotel

We usually stay in the centre of Delhi, but as we wanted to be close to a wedding venue, we stayed here for the first time. Staff were friendly and helpful. Food was delicious. Walking distance from couple of malls which is very convenient. Shoppers Stop is next to the hotel, which was helpful for me for some urgent shopping for the wedding. The staff at the saloon and spa were excellent.

Breakfast was really good, had a great experience staying there, truly one of the best.

This property was a long way from airport and any sightseeing. Many weddings are held here where they bang very loud drums and music through out the night and again at 5am. This is ok if you are staying for that function but as a guest looking for 5 star not for me. Also the pool was empty and no spa. They charged us A$7 for a tea bag cup of tea. And A$75 transit each way to the airport. The local area had a slum behind so we were warned not to walk nearby in the evening. So no pool and no outside walking. Then a public holiday with no alcohol allowed. Not much left to do. Oh and the Tv had 3 movie channels in English which we could not find without hotel help, with such old movies. Terrible. Not 5 star.

Our key didnt work the 2nd day itself when we were supposed to stay for 4days, that was the only issue we faced.. otherwise it was excellent..

Nice hotel, near to metro, good atmosphere ,clean, staff were welcoming,helpful and pleasant.breakfast was great. Lots of options,delicious. Stayed 8 nights.

We enjoyed our stay at this hotel each day. Rooms are clean and modern with very good layout. The morning breakfast buffet provided a happy start to each day.

Dinning area can do with more staff at Breakfast

Staff communication - terrible, very unprofessional Sofa had so much dust. Unreasonably expensive - paid 19000 for one night stay one room

Staff could not do enough for you and your needs. Very attentive, always asking if we needed anything or they can help us with anything. Excellent hotel. Would recommend.

The hotel and staff were amazing , however the pool area was very disappointing- pigeon poo all around the pool and pigeons drinking the water from the pool and flying around. Couldn’t relax by the pool for fear of being pooped on and certainly wouldn’t swim in the pool for fear of what disease you would pick up.

Pick-up from airport, 35 Km to Hotel took nearly 2 hrs. That sums it all up. Hotel and staff very attentive. Room was very nice. Overall nice short stay 3Nights.

Nice rooms and service and a good breakfast. Perhaps a bit far from the airport

Beautiful hotel, the front door staff was courteous, friendly and polite. The biggest problem was with the dining room staff, the dining staff needs a lot of improvements. We were seated at a table got up to go get our foods and when we came back our table was given to someone else. We would order coffee and was told that it would be brought to us and no one would bring it. This happened multiple times, same with the milk, utensils because table wasn’t set up properly.

This Hotel doesn’t have any soap in the bathroom or to bath in the bathroom we want to use the shampoo not the soap because they won't have the soap. By ordering butter naan they give roti which small child eat and charged 200 rupees for that rooti. This hotel staff has no manners how to talked with customers and how to respect them. They said this is 5 star hotel and its prize is 2000 crore rupees. But as of my experience this is 3 star hotel and its prize is between 200 or 500 thousands indian rupees.

A