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Gateway Madurai
Hotels
8.8
/10
Very Good
200 reviews
What Guests Say About Their Stay
Surianarayanan
10.0
/ 10
This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food
There are lots of peacocks which add to the beauty of this lush,sprawling property!
Geetha
10.0
/ 10
It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Pankajam
10.0
/ 10
The stay was an excellent experience. The staff were courteous and professional.
In the Area
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Number 40 T P K Road, State of Tamil Nādu, India, 625004
Main Facilities
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Swimming Pool
Restaurant
24-Hour Front Desk
WiFi
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Available Room Types in Gateway Madurai
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What's around Gateway Madurai
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Number 40 T P K Road, State of Tamil Nādu, India, 625004
Discover More About Gateway Madurai
Location
Gateway Madurai is a hotel in a good neighborhood, which is located at State of Tamil Nadu.
About Gateway Madurai
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Gateway Madurai exclusively for you.
Get precious and unforgettable moment during your stay at Gateway Madurai.
All facilities in Gateway Madurai
Others
Hotel Services
- Laundry service
- Tours
- Newspaper in lobby
- Luggage storage
- Porter
- 24-hour Receptionist
- Concierge
Public Facilities
- Others
- Coffee shop
- Restaurant
- Smoke-free area
- Safety deposit box
Things to Do
- Outdoor pool
- Barbecue
- Garden
- Library
Food and Drinks
- Bar
- Breakfast
- Snack bar
Sports and Recreations
- Fitness center
- Game room
- Billiard
Connectivity
- LAN Internet (surcharge)
- Free WiFi
General
- Parking
- Banquet
Business Facilities
- Business center
- Conference rooms
Kids and Pets
- Babysitting with surcharge
Transportation
- Limo or town car service
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Gateway Madurai
Important Note
- Fee for buffet breakfast: approximately INR 670 per person
- Fee for wired internet in public areas: INR 1890 per 24-hour period (rates may vary)
- Airport shuttle fee: INR 2250 per vehicle (roundtrip)
- Rollaway bed fee: INR 2500.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- New Year's Eve (December 31) Gala Dinner per adult: INR 3200
- New Year's Eve (December 31) Gala Dinner per child: INR 1600 (from 5 to 12 years old)
We have included all charges provided to us by the property.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards and cash
- Cashless transactions are available
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Tajness - A Commitment Restrengthened (Taj Hotels)
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
The property will be renovating from April 6 2025 to June 15 2025 (completion date subject to change). The following areas are affected:
- Swimming pool
Alternate facilities will be available offsite during the renovation.
During renovations, the hotel will make every effort to minimize noise and disturbance.Hotel only accepts guests with minimum age of 18
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Gateway Madurai | 50 |
Another facilities in Gateway Madurai | Laundry service, Tours, Newspaper in lobby, Luggage storage, Porter |
Frequently asked question in Gateway Madurai
What are available facilities at Gateway Madurai?
There are top facilites at Gateway Madurai such as Swimming Pool, Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Gateway Madurai?
The standard check-in time at Gateway Madurai is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Gateway Madurai provide breakfast?
Yes, Gateway Madurai provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
More Reviews from Other Guests in Gateway Madurai
Other sources (200)
8.8
Very Good
From 200 reviews
Cleanliness
9.0
Room Comfort
8.8
Location
8.6
Service and Facilites
9.0
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Traveler Reviews Gateway Madurai
Number of reviews per page
20
40
Top reviews
Uma
Business and Leisure
8.0
/10
Reviewed 17 week(s) ago
Expedia Group verified review
Lovely location; me and my daughter loved it . The walks alongside with the peacocks were a one of a kind experience.
Given the landscape and location of the rooms it is not suitable for old people or people with leg/walking problems as it involves some level of walking around on uneven terrains even to reach the go cart.
Given the location and peacocks I personally believe it is a very expensive stay.
Read More
Jane
Business and Leisure with Friends
6.0
/10
Reviewed 24 week(s) ago
Expedia Group verified review
Very disappointed for a Taj Group property! My group check in was the worst, very slow and disorganised. Actually embarrassing in front of my group. No welcome drinks, I had to ask. I emailed all passports and room requirements in advance, but still the twin rooms were not prepared, no one seemed to know who was in charge. We kept getting different information from different staff members. Had to ask for the tennis court to be cleared of debris! Very poor or no tennis equipment, some rackets and tennis balls are not much to ask for in a five star property. Will not stay again
Read More
Surianarayanan
Leisure Family
10.0
/10
Reviewed 27 week(s) ago
Expedia Group verified review
This is an amazing place, situated on a hill , spacious rooms, excellent staff and very good food
There are lots of peacocks which add to the beauty of this lush,sprawling property!
Anant
Leisure Family
2.0
/10
Reviewed 29 week(s) ago
Expedia Group verified review
For the rating and the their charges, the property was way below expectations. Even hotels with no star rating would keep it cleaner. Disappointed
Geetha
10.0
/10
Reviewed 36 week(s) ago
Hotels.com verified review
It was an amazing experience all made possible by the kind Accommodations Manager Mr. Ashok N, the GM Mr. Vishal Srivastava and the Executive Chef Mr.Tapan Sahoo. They were very courteous and warm. The room was spacious and well lit. The ambience and surroundings were peaceful and lush green. The guided Nature Walk led by Mr. Muniswamy was educative and interesting. The food was very good. Overall, a truly five star experience in the bustling Madurai City!
Read More
Pankajam
Friends and Family
10.0
/10
Reviewed 53 week(s) ago
Hotels.com verified review
The stay was an excellent experience. The staff were courteous and professional.
radha
Leisure with Partner
4.0
/10
Reviewed 54 week(s) ago
Expedia Group verified review
The property is amazing but they are ruining the “TAJ”name . The first room they gave us had horrible sewer back up smell and musty odor that made me gag and cough all night and next day we requested a change of room and they did change it which is good but it should not come to that . There was “hair “ in the food. The server had such horrible body odors and sweat smell which was over powering the smell of the food they were serving
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Bhumika
Leisure Family
10.0
/10
Reviewed 61 week(s) ago
Expedia Group verified review
The staff was super friendly. They helped with local travel and commute. Property is unique, quiet and serene, one with nature. Pandian, Ram, Sudipto were specifically super helpful. They made us feel like home. Paid attention to every detail and provided excellent recommendation. Food and Breakfast buffet were amazing.
RAM
Business
8.0
/10
Reviewed 67 week(s) ago
Hotels.com verified review
The over all property was very good. Big sized room. Lovely location, beautiful surroundings. Lots and lots of peacocks offering a wonderful sight as well as lots of photo taking opportunities.
However, the bathroom and its fittings were outdated and badly need renovation.
Arun
Leisure with Partner
10.0
/10
Reviewed 74 week(s) ago
Expedia Group verified review
Everything was excellent. Vellamma and all the staff took great care of our comfort while we stayed at the hotel. Thank you all.
Martin
Friends and Family
10.0
/10
Reviewed 74 week(s) ago
Hotels.com verified review
This is a luxury destination for a colonial era. We were fortunate enough to stay in the main house, which was simply sublime. I would not hesitate to stay here again. We did not want to leave
David
10.0
/10
Reviewed 79 week(s) ago
Hotels.com verified review
We had a great stay here. The location on the hill is wonderful great views to the temples. The staff were extremely welcoming and helpful. Our room was clean and very well supplied. My only critique....need new tips on the snooker que!! Otherwise a great hotel
Rani
Leisure Family
10.0
/10
Reviewed 83 week(s) ago
Expedia Group verified review
Perfect place of peace away from the noise and dust of Madurai, yet close enough to access everything in town. Great views of the town from the hotel alongside a diversity of birds, trees and natural life. Staff are the best at all levels. We loved all of it.
Neeraja
Leisure with Children
8.0
/10
Reviewed 85 week(s) ago
Expedia Group verified review
Staff and the food. The place is serene
Manimoli
Leisure Family
6.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Property is very beautiful and peaceful but rooms are not great very spacious room but not clean bathrooms need renovation.
I will not recommend this hotel for elderly people who can’t use stairs because lots of claiming
My best impression is all the staffs very pleasant and courteous.
Especially Mr. Pandian one of the excellent person who helped us lot my special thanks to him.
I will give 5 stars to staffs but management needs to take care of this property.
Also please make sure when you hire employees they must speak Tamil
In Madurai employees don’t know Tamil? 🤔
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Reshma
10.0
/10
Reviewed 90 week(s) ago
Expedia Group verified review
Very good service
Shanmugasundaram
Leisure Family
10.0
/10
Reviewed 98 week(s) ago
Expedia Group verified review
Very nice place to stay.
Nadia
Business
10.0
/10
Reviewed 110 week(s) ago
Hotels.com verified review
Rooms are spacious and clean, hotel surroundings are amazing and services is top ! Always a pleasure to come to this hotel.
Restaurant offer wide range of delicious meals.
Verified traveler
10.0
/10
Reviewed 120 week(s) ago
Hotels.com verified review
As always a memorable stay made possible by a professional team headed by a GM who leaves no stone unturned to ensure that each guest feels like he is returning home. The renovations that are taking shape are changing the character of the hotel by modernising it but retaining the heritage aspect of the property.
Shanmugavel
Leisure Family
4.0
/10
Reviewed 123 week(s) ago
Expedia Group verified review
Peaceful resort like atmosphere. But room service staff do not understand English and fail to deliver your food order. 👎
Number of reviews per page
20
40
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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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