Holiday Inn NEW DELHI MAYUR VIHAR NOIDA, an IHG Hotel

Property is OK according to. But, too much security screenings, make u feel scared

Excellent Property well kept

The staff in the breakfast buffet made this hotel well worth it and I would return. The hotel was clean, well maintained, the staff in the breakfast area would go out of their way to help which made a pleasant stay. The hotel is overpriced, particularly for the car services, uber is much cheaper but the staff made our stay wonderful.

Good property and nice pan Asian food.

No

Clean, Comfortable, and Calm. Just the respite I needed after the chaos that is New Delhi.

Loved it here

There is a very heavy smell into the room.

It was amazing and worth staying at the property. Very hospitable staff and greets their customer genuinely.

Good

The Housekeeping staff throw my personal access card during cleaning, when i feedback to the staff, no action taken and promised to drop me message to keep me updated but no action after whole day waiting.

The over all stay was good.Its very close to the metro station and main road.All places are accessible like Akhshardham temple,Atta market etc. The only thing I did not understand that when you arrive at the lobby, nobody is bothered to help you with your luggage but when you are checking-out you have one hotel guy per bag.

This was a nice clean property with a great restaurant and facilities. A really nice place to stay after a long flight into Delhi.

Clean and well maintained property with good Oriental restaurant on ground floor. Very good staff and service.

Good stay in Delhi! Very clean room with comfortable bed and nice shower. Check in process could have been improved with more attentive staff that should smile more and not dismiss us when we ask questions, they also put in a smoking room after requesting non-smoking - however it was easily resolved. the upstairs restaurant food was amazing for dinner and breakfast plus the manager was extremely nice!

BEWARE.....I reserved the room thinking i would be offered a non smoking room. But when they took my payment and sent me the email confirmation It was a Smoking room. I tried to cancel the reservation immediately within 10 minutes of booking but it wont let me. Expedia got involved and they said, no worries you will be refunded as you have tried to cancel immediately. But to no avail. Holiday Inn did not even tried to contact me. So I lost $100 for a nights stay. I will report this matter to their management and do whatever possible to aware the people of this malpractice and deceptive policies.

Little dirty, but staff are very good and friendly.

The hotel refused to honor the booking for King size bed room despite booking in advance .The staff was rude and don't care attitude citing its not guaranteed . Defeats the purpose of advance booking and my trust on Holiday inn as a chain is seriously dented . Expedia to be fair, tried their best but really disappointed with Holiday Inn as a chain and is reflected by the fact that my next booking I avoided them . Would recommend Expedia should consider blacklisting such chain which doesn't keep guest first , which is the basic principal in hospitality industry !

I booked a non smoking king size bedroom, upon checkin I was told “no you have booked a smoking room” which I disputed. They offered me a room with two single beds - non smoking . I complained to hotels.com

I was asked for a different price for my stay. However, after showing them the expedia booking, they agreed for the mentioned price.