Mastiff Grand Manali

Resorts
7.0
/10
Pleasant
17 reviews

What Guests Say About Their Stay

Manoj

10.0
/ 10
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.

suresh

10.0
/ 10
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
In the Area
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Kullu Manali National Highway, District Kullu, Kulu, State of Himāchal Pradesh, India, 175 131

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mastiff Grand Manali is a resort is located at Kullu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around Mastiff Grand Manali

Kullu Manali National Highway, District Kullu, Kulu, State of Himāchal Pradesh, India, 175 131
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General


Near Solang-Nullah

Location


When you stay at Mastiff Grand Manali in Manali, you'll be on the riverwalk, within a 15-minute drive of Mall Road and Solang Valley. This family-friendly resort is 2.3 mi (3.7 km) from Van Vihar National Park and 2.6 mi (4.1 km) from Himalayan Nyinmapa Buddhist Temple.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Gayatri Temple - 2.8 km / 1.7 mi
Mall Road - 3.7 km / 2.3 mi
Van Vihar National Park - 3.9 km / 2.4 mi
Himalayan Nyinmapa Buddhist Temple - 4.1 km / 2.6 mi
Gelukpa Cultural Society Gompa - 4.1 km / 2.6 mi
Hadimba Devi Mandir - 4.3 km / 2.7 mi
Himalayan Nyinmapa Buddhist Monastery - 4.7 km / 2.9 mi
Solang-Nullah - 4.9 km / 3.1 mi
Rahala Falls - 4.9 km / 3.1 mi
Gadhan Thekchhokling Gompa Monastery - 5.3 km / 3.3 mi
Raghunath Temple - 5.4 km / 3.4 mi
Vashist Springs - 6.6 km / 4.1 mi
Old Manali Bridge - 6.7 km / 4.1 mi
Clud House - 6.9 km / 4.3 mi
Hadimba Devi Temple - 7 km / 4.3 mi

The nearest airports are:
Kullu (KUU-Kullu Manali) - 46 km / 28.6 mi
Chandigarh (IXC) - 270.3 km / 167.9 mi

Facilities


Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find a hot tub, a sauna, and a fitness center. Additional features at this resort include complimentary wireless internet access, concierge services, and an arcade/game room.

Business Facilities


Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Event facilities at this resort consist of a conference center and meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.

Dining


Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Meet other guests and eat at the complimentary reception. Quench your thirst with your favorite drink at the bar/lounge. Breakfast is available daily from 7:30 AM to 11 AM for a fee.

Rooms


Make yourself at home in one of the 95 air-conditioned rooms featuring fireplaces and LCD televisions. Your Select Comfort bed comes with premium bedding. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

All facilities in Mastiff Grand Manali

Bar, Cafe and Lounge Mastiff Grand Manali
Bar, Cafe and Lounge
Entertainment Facility Mastiff Grand Manali
Entertainment Facility
Functional Hall Mastiff Grand Manali
Functional Hall
Common Space Mastiff Grand Manali
Common Space
Lobby Mastiff Grand Manali
Lobby

Hotel Services

  • Laundry service
  • Express check-in
  • Welcoming drinks
  • Newspaper in lobby
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • TV lounge
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Steam room

Business Facilities

  • Meeting rooms
  • Business facilities
  • Conference center
  • Conference rooms

General

  • Banquet
  • Smoking area
  • Parking

Accessibilty

  • Wheelchair accessible
  • Accessible parking
  • Accessible path of travel

Public Facilities

  • Safety deposit box
  • Coffee shop
  • Elevator

Transportation

  • Bus/truck parking
  • Airport transfer

Sports and Recreations

  • Game room
  • Fitness center

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Mastiff Grand Manali

Important Note
  • A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
  • A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
  • Children 8 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 11:00

  • Rollaway bed fee: INR 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Not Allowed

Property does not require health documentation at check-in, Professional property host/manager, No cribs (infant beds) available, Cashless transactions are available, Property does not offer onsite COVID-19 testing

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mastiff Grand Manali
95
Number of floors in Mastiff Grand Manali
6
Another facilities in Mastiff Grand Manali
Laundry service, Express check-in, Welcoming drinks, Newspaper in lobby, Wedding service

Frequently asked question in Mastiff Grand Manali

What are available facilities at Mastiff Grand Manali?
There are top facilites at Mastiff Grand Manali such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What is normal check-in & check-out time at Mastiff Grand Manali?
The standard check-in time at Mastiff Grand Manali is starting from From 13:00 while the latest check-out time is at Before 11:00
Does Mastiff Grand Manali provide breakfast?
Yes, Mastiff Grand Manali provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of Mastiff Grand Manali?
Mastiff Grand Manali is a 3.5-star hotel.
How many floors does Mastiff Grand Manali have?
Mastiff Grand Manali has 6 floors.
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More Reviews from Other Guests in Mastiff Grand Manali

7.0
Pleasant
From 17 reviews
Cleanliness

7.0

Room Comfort

7.8

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mastiff Grand Manali

Number of reviews per page
20
40
Top reviews
amarjit
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Reetamdhara
2.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 270 week(s) ago

Expedia Group verified review

The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
REKHA
icon-Family
Family
6.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Jitesh
icon-Family
Family
8.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Read More
Manoj
icon-Family
Family
10.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Verified traveler
8.0
/10
Reviewed 544 week(s) ago

Expedia Group verified review

Good.we had a good experience.keep up good work. We had fun.
Prashant
icon-Family
Family
6.0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.
suresh
10.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Rahul
icon-Family
Family
8.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Masum
8.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

Awesome. I am very happy. Very good place and nice surrounding
NAVJOT
icon-Family
Family
6.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!
Read More
Piyush
4.0
/10
Reviewed 588 week(s) ago

Expedia Group verified review

On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015
Read More
sarla
icon-Family
Family
6.0
/10
Reviewed 623 week(s) ago

Hotels.com verified review

Frustrated with room service.
Kart,Maha&Arun
icon-Family
Family
8.0
/10
Reviewed 678 week(s) ago

Expedia Group verified review

Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.
You’ve read all the top reviews.
Number of reviews per page
20
40

Ready to make up your mind?

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Lobby 4 Mastiff Grand Manali

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 17 reviews
Cleanliness

7.0

Room Comfort

7.8

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mastiff Grand Manali

Number of reviews per page
20
40
Top reviews
amarjit
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 102 week(s) ago

Expedia Group verified review

Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Reetamdhara
2.0
/10
Reviewed 125 week(s) ago

Expedia Group verified review

Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 270 week(s) ago

Expedia Group verified review

The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
REKHA
icon-Family
Family
6.0
/10
Reviewed 486 week(s) ago

Hotels.com verified review

Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Jitesh
icon-Family
Family
8.0
/10
Reviewed 520 week(s) ago

Hotels.com verified review

Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Read More
Manoj
icon-Family
Family
10.0
/10
Reviewed 533 week(s) ago

Hotels.com verified review

Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Verified traveler
8.0
/10
Reviewed 544 week(s) ago

Expedia Group verified review

Good.we had a good experience.keep up good work. We had fun.
Prashant
icon-Family
Family
6.0
/10
Reviewed 570 week(s) ago

Hotels.com verified review

Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.
suresh
10.0
/10
Reviewed 571 week(s) ago

Expedia Group verified review

The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Rahul
icon-Family
Family
8.0
/10
Reviewed 581 week(s) ago

Hotels.com verified review

Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Masum
8.0
/10
Reviewed 581 week(s) ago

Expedia Group verified review

Awesome. I am very happy. Very good place and nice surrounding
NAVJOT
icon-Family
Family
6.0
/10
Reviewed 585 week(s) ago

Hotels.com verified review

We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!
Read More
Piyush
4.0
/10
Reviewed 588 week(s) ago

Expedia Group verified review

On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015
Read More
sarla
icon-Family
Family
6.0
/10
Reviewed 623 week(s) ago

Hotels.com verified review

Frustrated with room service.
Kart,Maha&Arun
icon-Family
Family
8.0
/10
Reviewed 678 week(s) ago

Expedia Group verified review

Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.
You’ve read all the top reviews.
Number of reviews per page
20
40