Mastiff Grand Manali

Resorts
7.0
/10
Pleasant
17 reviews

What Guests Say About Their Stay

Manoj

10.0
/ 10
Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.

suresh

10.0
/ 10
The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
In the Area
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Kullu Manali National Highway, District Kullu, Kulu, State of Himāchal Pradesh, India, 175 131

Main Facilities

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Restaurant
24-Hour Front Desk
Parking
WiFi
Elevator
Mastiff Grand Manali is a resort is located at Kullu. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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Mastiff Grand Manali Address: Map & Location

Kullu Manali National Highway, District Kullu, Kulu, State of Himāchal Pradesh, India, 175 131
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Discover More About Mastiff Grand Manali

Location


Mastiff Grand Manali is a resort is located at Kullu.

About Mastiff Grand Manali

The resort’s fitness center is a must-try during your stay here.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Mastiff Grand Manali exclusively for you.

With all facilities offered, Mastiff Grand Manali is the right place to stay.

All facilities in Mastiff Grand Manali

Others Mastiff Grand Manali
Others

Hotel Services

  • Laundry service
  • Express check-in
  • Welcoming drinks
  • Newspaper in lobby
  • Tours
  • Wedding service
  • Luggage storage
  • Porter
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Things to Do

  • Hot tub
  • Picnic area
  • Garden
  • Spa
  • Sauna
  • Steam room

Public Facilities

  • Others
  • Restaurant
  • Safety deposit box
  • Coffee shop
  • Elevator

Business Facilities

  • Meeting rooms
  • Business center
  • Conference center
  • Conference rooms

General

  • Banquet
  • Smoking area
  • Parking

Food and Drinks

  • Bar
  • Breakfast

Sports and Recreations

  • Game room
  • Fitness center

Transportation

  • Bus/truck parking

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

In-room Facilities

  • TV

Nearby Facilities

  • Hair salon

Accommodation Policy & General Information in Mastiff Grand Manali

Important Note
  • Rollaway bed fee: INR 1000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • Minimum Spring Break check-in age is 18 years old
  • This property accepts credit cards
  • Cashless transactions are available
  • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Hotel only accepts guests with minimum age of 18

Check-in/Check-out Time

Check-in:
From 13:00
Check-out:
Before 11:00
Hotel policy is not yet available.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 13:00 - to 11:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Mastiff Grand Manali
95
Number of floors in Mastiff Grand Manali
6
Another facilities in Mastiff Grand Manali
Laundry service, Express check-in, Welcoming drinks, Newspaper in lobby, Tours

Frequently asked question in Mastiff Grand Manali

What are available facilities at Mastiff Grand Manali?
There are top facilites at Mastiff Grand Manali such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Mastiff Grand Manali?
Check-in time at Mastiff Grand Manali is staring from From 13:00 while the latest check-out time is at before Before 11:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Mastiff Grand Manali provide breakfast?
Yes, Mastiff Grand Manali provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Mastiff Grand Manali?
Mastiff Grand Manali is officially classified as a 3.5-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Mastiff Grand Manali have?
Mastiff Grand Manali has 6 floors.
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More Reviews from Other Guests in Mastiff Grand Manali

7.0
Pleasant
From 17 reviews
Cleanliness

7.0

Room Comfort

7.8

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
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Traveler Reviews Mastiff Grand Manali

Number of reviews per page
20
40
Top reviews
amarjit
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Reetamdhara
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 262 week(s) ago

Expedia Group verified review

The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
REKHA
6.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Jitesh
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Read More
Manoj
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Verified traveler
8.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

Good.we had a good experience.keep up good work. We had fun.
Prashant
6.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.
suresh
10.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Rahul
8.0
/10
Reviewed 573 week(s) ago

Hotels.com verified review

Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Masum
8.0
/10
Reviewed 573 week(s) ago

Expedia Group verified review

Awesome. I am very happy. Very good place and nice surrounding
NAVJOT
6.0
/10
Reviewed 577 week(s) ago

Hotels.com verified review

We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!
Read More
Piyush
4.0
/10
Reviewed 580 week(s) ago

Expedia Group verified review

On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015
Read More
sarla
6.0
/10
Reviewed 615 week(s) ago

Hotels.com verified review

Frustrated with room service.
Kart,Maha&Arun
8.0
/10
Reviewed 670 week(s) ago

Expedia Group verified review

Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.
You’ve read all the top reviews.
Number of reviews per page
20
40

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Others 4 Mastiff Grand Manali

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.0
Pleasant
From 17 reviews
Cleanliness

7.0

Room Comfort

7.8

Location

9.0

Service and Facilites

7.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Mastiff Grand Manali

Number of reviews per page
20
40
Top reviews
amarjit
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Property is very rundown in the halls. Carpet needs to be replaced. Bathtubs need to be replaced. The price they charged is what Marriott charges in the USA. This place at best is maybe 31/2 star. Staff is very friendly and courteous.
Reetamdhara
2.0
/10
Reviewed 117 week(s) ago

Expedia Group verified review

Very old rooms and dirty rooms. Had to leave the despite staying for one day instead of two. Not recommended for the price we paid . We went to another hotel for the same price but with much better facilities and service
Verified traveler
icon-Friends and Family Family
Friends and Family Family
8.0
/10
Reviewed 262 week(s) ago

Expedia Group verified review

The hotel is really nice, the location is awesome. you can enjoy the river view. As per my experience, no other hotel is better than this property. I really enjoyed my trip and stay in Mastiff Grand hotel.
REKHA
6.0
/10
Reviewed 478 week(s) ago

Hotels.com verified review

Ideally located, Still potential to improve with amenities.The hotel should maintain the fitness center. Wifi is very weak. Portable room heating had to be requested when in need. No automatic room heating through with air handling unit functional. Otherwise overall the stay, ambiance, service etc were good.
Jitesh
8.0
/10
Reviewed 512 week(s) ago

Hotels.com verified review

Good Things.... Food Quality - Awesome. Hotel Staff.... Excellent. Hotel Location..... Wonderful. very bad for ... No lift service from 5 / 6 7 th Floor & rooms allotted to guest upto 7th floor. huge flies in restaurant. no kids play area (garden) & no equipment for small kids up-to age of 10 years. Disco organized by Hotel without Drinks & Snacks. Even water is not supplied in Disco.
Read More
Manoj
10.0
/10
Reviewed 525 week(s) ago

Hotels.com verified review

Hotel was at great location,the sound of river was so good and mind soothing that i loved it. Guys i was with family and it was awesome staying there!! Food was Good and staff was polite and helpful too.
Verified traveler
8.0
/10
Reviewed 536 week(s) ago

Expedia Group verified review

Good.we had a good experience.keep up good work. We had fun.
Prashant
6.0
/10
Reviewed 561 week(s) ago

Hotels.com verified review

Both the lifts in the hotel were not working. Bathroom was not very clean. AC was not working. The hotel staff was very strict about check out time of 12 noon and allowed only 30 minutes extension. Overall not customer friendly. The only plus point was the location of the hotel and the food.
suresh
10.0
/10
Reviewed 563 week(s) ago

Expedia Group verified review

The hotel has an excellent ambience with river Beas flowing next to it and nice view of hills. It is 4-5 km before Manali and at calm location. Main road in Manali is very crowded and buildings all around. Hotel citrus is a good hotel to relax n enjoy the natural beauty. The hotel staff is very good and cordial.
Rahul
8.0
/10
Reviewed 573 week(s) ago

Hotels.com verified review

Reception staff is lil confused regarding the payments..rest it was all ok..the best thing about the hotel is its location..the view from is room is super.
Masum
8.0
/10
Reviewed 573 week(s) ago

Expedia Group verified review

Awesome. I am very happy. Very good place and nice surrounding
NAVJOT
6.0
/10
Reviewed 577 week(s) ago

Hotels.com verified review

We stayed at Citrus Manali in march 2015. Overall we were happy with the rooms but there was no Wifi in the rooms and the cable TV rarely worked. Service at breakfast was excellent as were the views from the river view rooms. One lesson to pass on is to always book taxi through the hotel as you will get a flat agreed rate per day. Otherwise you will find yourself being cheated by the local taxi drivers. Also if going to Solang valley, all day skiing is not what you think it is, do not buy!
Read More
Piyush
4.0
/10
Reviewed 580 week(s) ago

Expedia Group verified review

On arrival we were given room 712, 714 & 716 for three couples. Floor tiles of room 716 were in pathetic condition, broken & chipped. Room 712 walls were having black marks all over. On the very first day we asked if any discount will be given on food since we were planning for extensive in house dinning. Guy at the reception told us to rest assured and 10-15% discount will be given. On checking out our food bill was around Rs.12000 and hotel people refused to give any discount saying they have not said anything regarding discount. When we talked to the manager he gave us a cold shoulder, made stories and did nothing. If on arrival Citrus people would have refused for the discount that would have been ok but making a back track on your word was really cheap on hotel's part. Same was the experience of another couple who checked out with us on 16 feb 2015
Read More
sarla
6.0
/10
Reviewed 615 week(s) ago

Hotels.com verified review

Frustrated with room service.
Kart,Maha&Arun
8.0
/10
Reviewed 670 week(s) ago

Expedia Group verified review

Excellent location, enjoyed the river view and snow clad mountains from the Balcony. Staff were courteous and helpful. It was a little hot around noon as rooms do not have a/c yet. Overall, great property, lovely atmosphere and central location.
You’ve read all the top reviews.
Number of reviews per page
20
40