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Alltrue Sydney Hotel Batam Center
Hotels
9.0
/10
Exceptional
47 reviews
In the Area
See Map
Jl R H Fisabilillah, Sungai Panas, Kec. Batam Kota, Kota Batam, Kepulauan Riau 29444, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29444
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Alltrue Sydney Hotel Batam Center
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Alltrue Sydney Hotel Batam Center Address: Map & Location
Jl R H Fisabilillah, Sungai Panas, Kec. Batam Kota, Kota Batam, Kepulauan Riau 29444, Batam City Center, Batam, Kepulauan Riau, Indonesia, 29444
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Discover More About Alltrue Sydney Hotel Batam Center
Location
Alltrue Sydney Hotel Batam Center is located in area / city Batam City Center.
About Alltrue Sydney Hotel Batam Center
Alltrue Sydney Hotel Batam Center is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Alltrue Sydney Hotel Batam Center is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Alltrue Sydney Hotel Batam Center provides complete services and facilities that you and your colleagues need.
Whether you are planning an event or other special occasions, Alltrue Sydney Hotel Batam Center is a great choice for you with a large and well-equipped function room to suit your requirements.
Have fun with various entertaining facilities for you and the whole family at Alltrue Sydney Hotel Batam Center, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Alltrue Sydney Hotel Batam Center is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
The hotel’s fitness center is a must-try during your stay here.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Alltrue Sydney Hotel Batam Center exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Enjoy luxurious treats and incomparable experience by staying at Alltrue Sydney Hotel Batam Center.
All facilities in Alltrue Sydney Hotel Batam Center
Fitness Center
Functional Hall
Lobby
Exterior
Others
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Food and Drinks
- Restaurant with AC
- Bar
- Breakfast
- Buffet breakfast
- Breakfast (surcharge)
- Cafe
- Dining area
- Poolside bar
General
- AC
- Ballroom
- Banquet
- Heater
- Non-smoking room
- Swimming pool
- Smoking area
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Hair salon
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
Things to Do
- Fitness center
- Spa
Business Facilities
- Business facilities
- Meeting facilities
Connectivity
- Free WiFi
Accommodation Policy & General Information in Alltrue Sydney Hotel Batam Center
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Alltrue Sydney Hotel Batam Center | 77 |
Another facilities in Alltrue Sydney Hotel Batam Center | Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant, Room service |
Frequently asked question in Alltrue Sydney Hotel Batam Center
What are available facilities at Alltrue Sydney Hotel Batam Center?
There are top facilites at Alltrue Sydney Hotel Batam Center such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Alltrue Sydney Hotel Batam Center?
Check-in time at Alltrue Sydney Hotel Batam Center is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Alltrue Sydney Hotel Batam Center provide breakfast?
Yes, Alltrue Sydney Hotel Batam Center provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Alltrue Sydney Hotel Batam Center?
Alltrue Sydney Hotel Batam Center is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many rooms are available at Alltrue Sydney Hotel Batam Center?
Alltrue Sydney Hotel Batam Center has 77 rooms in total.
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More Reviews from Other Guests in Alltrue Sydney Hotel Batam Center
9.0
Exceptional
From 47 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.8
Meal
8.7
Location
9.1
Service and Facilites
8.8
People often mention about Alltrue Sydney Hotel Batam Center
All
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Alltrue Sydney Hotel Batam Center
Number of reviews per page
20
40
Customer reviews
IF
Ibnu F.
Medical
10.0
/10
Reviewed 3 day(s) ago
Been to Alltruesydney twice and it never disappoints.
See original
Find this review helpful?
h***i
Staycation
10.0
/10
Reviewed 3 day(s) ago
Friendly hotel staff, comfortable rooms.
See original
Find this review helpful?
Verified Traveler
Business
5.6
/10
Reviewed 5 day(s) ago
The room is full bugs and the service is poor as I asked plug for my phone, they didn't respond to me and I had to go reception to asked them. After moping the room, the room smells bed.
Find this review helpful?
N***h
Business
5.4
/10
Reviewed 5 day(s) ago
hmmm the food is not very tasty, there is an unpleasant smell in the corridor, it is not very comfortable, the staff are okay
See original
Find this review helpful?
W***G
Leisure
6.0
/10
Reviewed 1 week(s) ago
Room floor so slipped with oil even after mop. Water Heater not function. Breakfast not much choice.
Find this review helpful?
I***u
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and the receptionist was helpful during check-in. The hotel was comfortable and clean.
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R***t
9.4
/10
Reviewed 2 week(s) ago
Check in must be at 2 o'clock
usually in every hotel you can check in at 1 o'clock..
See original
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A***S
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and happy to serve guests.
The rooms are clean and comfortable for a vacation.
The breakfast is quite varied and delicious.
Access to shopping centers is also easy because it is located in the city center.
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S***a
9.7
/10
Reviewed 2 week(s) ago
Highly recommended, cheap, clean, comfortable.
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Nur A.
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly when assisting with the check-in process. The hotel's location is also very strategic to everywhere.
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Find this review helpful?
M***a
Business
8.5
/10
Reviewed 3 week(s) ago
The room was clean, but when I entered, the card couldn't be tapped. Apart from that, I found that the small pillow wasn't in the right position and the blanket wasn't pulled up neatly. However, the hotel quickly gave me a change of room.
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F***y
8.5
/10
Reviewed 4 week(s) ago
Nice hotel, nice enough for overnight stay, spacious rooms and close to town
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nr
nuriahrxking@gmail.com r.
10.0
/10
Reviewed 5 week(s) ago
The hotel is very friendly and helpful.
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RW
Rosa W.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Everything is good, but it takes a really long time to ask the staff to check the TV in the room or ask for a laundry bag.
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Find this review helpful?
M***a
Medical
6.7
/10
Reviewed 7 week(s) ago
Many of the gym facilities are damaged, the family type rooms don't have chairs, the advertisement said they had a bathtub, but it turns out they don't.
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Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the fitness facilities and the discrepancy in room type information. We have forwarded your feedback to the relevant team for immediate action to correct and improve the information to be more accurate. We sincerely appreciate your interest and look forward to providing you with an even better experience on your next visit. Best regards, Dian Pratama, Operations Manager, All True Hotel Sydney Batam Centre
See original
J***o
Business
6.8
/10
Reviewed 7 week(s) ago
The staff are not friendly at all, the room is nice but it's dirty, the geckos are not cleaned
See original
Find this review helpful?
Accommodation's Reply
04 Oct 2025
Dear J*o, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the room and the attitude of our staff. This certainly does not meet our established service standards. We take your feedback seriously and will address it immediately and improve it. We look forward to providing you with a better experience on your next visit. Sincerely, Dian Pratama, Operation Manager, Alltrue Sydney Hotel Batam Centre
See original
Verified Traveler
10.0
/10
Reviewed 7 week(s) ago
Very satisfying for the service and the room. Thanks Traveloka for facilitating this.
See original
Find this review helpful?
Accommodation's Reply
04 Oct 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with our hotel's service and the comfort of your room. We would also like to thank Traveloka for partnering with us to facilitate your stay. We look forward to welcoming you back on your next visit with even better service. Sincerely, Alltrue Sydney Hotel Management
See original
sa
shania a.
10.0
/10
Reviewed 10 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
Read More
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Ms. Shania, Thank you for your review. We are glad you were satisfied with our price and service. We look forward to welcoming you back on your next visit. Best regards, Dian Pratama, Operations Manager, Alltrue Sydney Hotel Batam Centre
See original
G***r
Leisure
8.4
/10
Reviewed 11 week(s) ago
I chose this hotel because it seemed new and had good reviews. However, I was disappointed from the moment I arrived. First, I couldn't get a connecting room, and it was on a different floor. The receptionist didn't even bother to inform me until I asked. The reason was that there were a lot of group guests, so it was full.
Then, my second disappointment was when I called the receptionist to ask if I could have breakfast to go, as I had to leave at 6:30 a.m. If it was possible, I would have ordered it for the two rooms I was staying in. The receptionist said she would pass it on to the restaurant or F&B and they would contact me later. I inquired again that evening, and the F&B was busy with work and didn't answer, and the receptionist said she would call me. I went to sleep and there was no call. When I asked again in the morning, they said it was possible as long as I'd notified them beforehand, even though I'd already informed them the night before. However, the receptionist on duty said there was no record of it.
Hopefully, this can be improved.
The best service was provided by the doorman, who promptly helped with loading and unloading luggage from the taxi.
Overall thus the hotel is okay but needs an upgrade on the service.
Read More
See original
3 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear G*r. Thank you for choosing our hotel and sharing your experience during your stay. We apologize for the inconvenience, especially regarding the request for a connecting room and the poor coordination regarding the breakfast box. We understand your disappointment and consider this feedback a valuable lesson for our team to be more proactive and consistent in communicating information to guests. We are also very pleased to hear your appreciation for the security/doorman team who were quick to assist. We will pass this on as motivation for the team to always provide the best service. Once again, we apologize for this unpleasant experience. We are committed to improving coordination between departments and service at the Front Office to prevent a similar incident from happening again. We hope we will have the opportunity to welcome you back with an even better experience in the future. Sincerely, Dian Pratama, Operation Manager
See original
AK
ADITYA K. N.
Transit
10.0
/10
Reviewed 11 week(s) ago
The room was clean and nice. The service was also excellent, and the staff were all kind. Thank you, highly recommended.
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Mr. Aditya, N. Thank you very much for your positive review. We are pleased to know that you were satisfied with the cleanliness of your room and the service provided by our team. Your recommendation means a lot, and we look forward to welcoming you back soon. Best regards, Dian Pratama, Operation Manager, Alltrue Sydney Hotel Batam Centre
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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9.0
Exceptional
From 47 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.8
Meal
8.7
Location
9.1
Service and Facilites
8.8
People often mention about Alltrue Sydney Hotel Batam Center
All
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Alltrue Sydney Hotel Batam Center
Number of reviews per page
20
40
Customer reviews
IF
Ibnu F.
Medical
10.0
/10
Reviewed 3 day(s) ago
Been to Alltruesydney twice and it never disappoints.
See original
Find this review helpful?
h***i
Staycation
10.0
/10
Reviewed 3 day(s) ago
Friendly hotel staff, comfortable rooms.
See original
Find this review helpful?
Verified Traveler
Business
5.6
/10
Reviewed 5 day(s) ago
The room is full bugs and the service is poor as I asked plug for my phone, they didn't respond to me and I had to go reception to asked them. After moping the room, the room smells bed.
Find this review helpful?
N***h
Business
5.4
/10
Reviewed 5 day(s) ago
hmmm the food is not very tasty, there is an unpleasant smell in the corridor, it is not very comfortable, the staff are okay
See original
Find this review helpful?
W***G
Leisure
6.0
/10
Reviewed 1 week(s) ago
Room floor so slipped with oil even after mop. Water Heater not function. Breakfast not much choice.
Find this review helpful?
I***u
9.7
/10
Reviewed 2 week(s) ago
The hotel staff was friendly and the receptionist was helpful during check-in. The hotel was comfortable and clean.
See original
Find this review helpful?
R***t
9.4
/10
Reviewed 2 week(s) ago
Check in must be at 2 o'clock
usually in every hotel you can check in at 1 o'clock..
See original
Find this review helpful?
A***S
10.0
/10
Reviewed 2 week(s) ago
The hotel staff is friendly and happy to serve guests.
The rooms are clean and comfortable for a vacation.
The breakfast is quite varied and delicious.
Access to shopping centers is also easy because it is located in the city center.
See original
Find this review helpful?
S***a
9.7
/10
Reviewed 2 week(s) ago
Highly recommended, cheap, clean, comfortable.
See original
Find this review helpful?
Nur A.
Business
10.0
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly when assisting with the check-in process. The hotel's location is also very strategic to everywhere.
See original
Find this review helpful?
M***a
Business
8.5
/10
Reviewed 3 week(s) ago
The room was clean, but when I entered, the card couldn't be tapped. Apart from that, I found that the small pillow wasn't in the right position and the blanket wasn't pulled up neatly. However, the hotel quickly gave me a change of room.
See original
Find this review helpful?
F***y
8.5
/10
Reviewed 4 week(s) ago
Nice hotel, nice enough for overnight stay, spacious rooms and close to town
See original
Find this review helpful?
nr
nuriahrxking@gmail.com r.
10.0
/10
Reviewed 5 week(s) ago
The hotel is very friendly and helpful.
See original
Find this review helpful?
RW
Rosa W.
Staycation
10.0
/10
Reviewed 5 week(s) ago
Everything is good, but it takes a really long time to ask the staff to check the TV in the room or ask for a laundry bag.
See original
Find this review helpful?
M***a
Medical
6.7
/10
Reviewed 7 week(s) ago
Many of the gym facilities are damaged, the family type rooms don't have chairs, the advertisement said they had a bathtub, but it turns out they don't.
See original
Find this review helpful?
Accommodation's Reply
15 Oct 2025
Dear Valued Guest, Thank you for your review and feedback. We apologize for the inconvenience you experienced regarding the fitness facilities and the discrepancy in room type information. We have forwarded your feedback to the relevant team for immediate action to correct and improve the information to be more accurate. We sincerely appreciate your interest and look forward to providing you with an even better experience on your next visit. Best regards, Dian Pratama, Operations Manager, All True Hotel Sydney Batam Centre
See original
J***o
Business
6.8
/10
Reviewed 7 week(s) ago
The staff are not friendly at all, the room is nice but it's dirty, the geckos are not cleaned
See original
Find this review helpful?
Accommodation's Reply
04 Oct 2025
Dear J*o, Thank you for your feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the room and the attitude of our staff. This certainly does not meet our established service standards. We take your feedback seriously and will address it immediately and improve it. We look forward to providing you with a better experience on your next visit. Sincerely, Dian Pratama, Operation Manager, Alltrue Sydney Hotel Batam Centre
See original
Verified Traveler
10.0
/10
Reviewed 7 week(s) ago
Very satisfying for the service and the room. Thanks Traveloka for facilitating this.
See original
Find this review helpful?
Accommodation's Reply
04 Oct 2025
Dear Guest, Thank you for your positive review. We are delighted to learn that you were satisfied with our hotel's service and the comfort of your room. We would also like to thank Traveloka for partnering with us to facilitate your stay. We look forward to welcoming you back on your next visit with even better service. Sincerely, Alltrue Sydney Hotel Management
See original
sa
shania a.
10.0
/10
Reviewed 10 week(s) ago
[Engaging opening line] [Tell us about your stay] Ambiance/Facilities: [Describe the hotel's atmosphere and facilities] Food: [Share your thoughts on the food provided] Staff Assistance: [Tell us about your experience with the hotel staff] Highlights: [Mention things that made your stay special] Price: [Give your opinion on the value for the price paid] Location: [Describe the hotel's location, e.g., strategic location close to...]
Read More
See original
Find this review helpful?
Accommodation's Reply
15 Sep 2025
Dear Ms. Shania, Thank you for your review. We are glad you were satisfied with our price and service. We look forward to welcoming you back on your next visit. Best regards, Dian Pratama, Operations Manager, Alltrue Sydney Hotel Batam Centre
See original
G***r
Leisure
8.4
/10
Reviewed 11 week(s) ago
I chose this hotel because it seemed new and had good reviews. However, I was disappointed from the moment I arrived. First, I couldn't get a connecting room, and it was on a different floor. The receptionist didn't even bother to inform me until I asked. The reason was that there were a lot of group guests, so it was full.
Then, my second disappointment was when I called the receptionist to ask if I could have breakfast to go, as I had to leave at 6:30 a.m. If it was possible, I would have ordered it for the two rooms I was staying in. The receptionist said she would pass it on to the restaurant or F&B and they would contact me later. I inquired again that evening, and the F&B was busy with work and didn't answer, and the receptionist said she would call me. I went to sleep and there was no call. When I asked again in the morning, they said it was possible as long as I'd notified them beforehand, even though I'd already informed them the night before. However, the receptionist on duty said there was no record of it.
Hopefully, this can be improved.
The best service was provided by the doorman, who promptly helped with loading and unloading luggage from the taxi.
Overall thus the hotel is okay but needs an upgrade on the service.
Read More
See original
3 people find it helpful
Accommodation's Reply
09 Sep 2025
Dear G*r. Thank you for choosing our hotel and sharing your experience during your stay. We apologize for the inconvenience, especially regarding the request for a connecting room and the poor coordination regarding the breakfast box. We understand your disappointment and consider this feedback a valuable lesson for our team to be more proactive and consistent in communicating information to guests. We are also very pleased to hear your appreciation for the security/doorman team who were quick to assist. We will pass this on as motivation for the team to always provide the best service. Once again, we apologize for this unpleasant experience. We are committed to improving coordination between departments and service at the Front Office to prevent a similar incident from happening again. We hope we will have the opportunity to welcome you back with an even better experience in the future. Sincerely, Dian Pratama, Operation Manager
See original
AK
ADITYA K. N.
Transit
10.0
/10
Reviewed 11 week(s) ago
The room was clean and nice. The service was also excellent, and the staff were all kind. Thank you, highly recommended.
See original
Find this review helpful?
Accommodation's Reply
11 Sep 2025
Dear Mr. Aditya, N. Thank you very much for your positive review. We are pleased to know that you were satisfied with the cleanliness of your room and the service provided by our team. Your recommendation means a lot, and we look forward to welcoming you back soon. Best regards, Dian Pratama, Operation Manager, Alltrue Sydney Hotel Batam Centre
See original
Number of reviews per page
20
40