Apartemen The Archies by Nusalink

An unpleasant experience, especially the service of the field staff who delivered and picked up the room key. Very unfriendly, and lacked empathy at all. The room was not clean, there was no Wi-Fi, parking was charged by the hour and could not be reimbursed, it was difficult to find a place to eat as there were no stalls or minimarkets in the apartment area. The electricity often went out, especially when turning on the hot water dispenser to make drinks. The atmosphere was a bit tense at night because there was still an unfinished tower that looked like an abandoned building. The check-out process was complicated, because I had to make an appointment with the staff and the staff were not at all helpful when I asked for the location of the nearest point to order an online taxi service, and I was very sad and disappointed when I asked for a little time to wait for my online taxi order to arrive at the pick-up point, so I wouldn't have to wait outside because my child was sick after swimming there. But the staff was very unfriendly and didn't give me time and asked me to immediately leave the room because the maximum checkout time was 12. Even though it was only a few minutes past 12, less than 10 minutes. If only I hadn't had to wait for the staff to return the keys, I could have calculated when I needed to order an online taxi, especially when I asked for the nearest pick-up point and received no response at all. Even though I explained my child's condition was sick, the staff member was completely indifferent and didn't help me explain the information I needed. I intended to have a vacation and have fun with my child, but instead it turned out to be a less than pleasant experience.

does not match the agreement in the booking information that has been paid.

It doesn't match the information provided in the Trafeloka app. I ordered it for my partner because I saw the partner in the app seemed good.

does not match the information provided by the Trafeloka application

Room & Toilet was dirty, smelling bad and all the things were in a mess. Bath Towels were smelling badly.

It's quite big, there's a swimming pool. The room is so-so, the toilet is old-fashioned and please bring your own toiletries. Parking is paid per hour, adding around 100. Depends on how long you park.

The complicated rules are more complicated than a 5***** star hotel, I won't want to come back to stay there, the room is like a warehouse, there are many useless items placed in the room, the walls and floors are not maintained,

Capacity for 2 people but the mattress is very small, only fits 2 people, cancel and check the bed sheet again, the bed sheet has lots of stains

my experience staying here, the rooms are quite good for the price, it's a bit complicated to use the deposit of 200 rb, transferred and then returned +3 days after check out, even the process is quite long, because this is an apartment that has a different CS, it's not possible found cm by WA only.

The best way to get the best results is to make sure that you are happy. The best way to get rid of the virus is to use the virus.

The deposit money has not been returned until now. Anyway, if the deposit is not returned by tonight, I will report it to the authorities. This is the same as fraud. The 200 h+3 deposit was returned but it has not been returned until now. Where the room does not match the one in the photo.

The deposit money has not been returned after 3 days.

Strategic location is nice but it's hard to find food, there's no Indomaret in the apartment, you have to go to the front first, the swimming pool road is quiet, electricity uses tokens, when I was sleeping it went out, it was hot, the admin couldn't be contacted, so I checked out early in the morning.