The hotel staff was friendly and helpful. Thank you. Next time I visit Ciater, I'll definitely stay here again.

Friendly staff, excellent service, complete facilities, and no additional fees. Overall, I'm very satisfied.

Overall, it was a very pleasant stay. The room was clean and the food was delicious. I also got a room promotion, upgraded to a bigger room 😁

The hospitality of Mr. Beni, Mr. Anjar, and the team keeps us coming back. The mountain atmosphere, the hotel, and the rooms are spotless. Five-star service in Ciater.

very comfortable and cool, satisfying...next time come again with family, it won't disappoint

We stayed for 4 days 3 nights and it was amazing. My son enjoyed everything so much. We still could work because the Wi-Fi is great. The room is spacious and the foods are delicious. The staff are very friendly, responsive, and helpful. Definitely a hidden gem.

The perfect place for healing with family and children. Parents can experience tranquility away from the noise, and children can enjoy outdoor activities in a cool environment.

Oh my God, my first time staying here, I was very satisfied with the service. The staff were friendly, the room was clean, comfortable, and spacious. Although there was no AC, it was cool. The bathroom was also clean. The breakfast was delicious. The check-in and check-out process was fast and well-served. The room also provided a water heater, dispenser, toothbrush and toothpaste, towels, slippers, sugar, coffee, tea, etc. I really liked it. Thank you ❤️🥰

The service is very friendly, the place is comfortable, clean, and there's free Wi-Fi. Highly recommended, making us want to come back again.

Friendly staff, clean place, perfect for those seeking tranquility due to its serene ambiance. The price is worth it for the comfort of the place, and breakfast is included. I'll be back next time 👍

Strategic location on the roadside, close to Ciater, the hotel staff are friendly and fast in serving, escorted to the front of the room, there is a yard for children to play, I prefer it because there is a prayer room, so it is comfortable if you want to pray... This hotel is really okay... It is really recommended.

The room is really nice, clean, fragrant, and surprisingly comfortable for this price 😭✨. The bed is soft, the bathroom is also clean so you can lie down for a long time. The staff is friendly and the check-in process is fast. What I like most is the food, the price is still reasonable, but unfortunately I haven't had the chance to try it, sometime I will come here again if I have the chance. Perfect for a relaxing staycation without making your wallet cry 🫶

The location is beautiful view of the mountains and the air is cool. Near from tourist area in Lembang.

I had a comfortable stay there. The staff was friendly. I got a second-floor room with a natural view. The room was kept clean. The furniture was new. The bathroom was clean, and it was very close to the Sariater hot springs. I will be a regular guest here every time I visit Sariater.