Aston Inn Gideon Batam

Hotels
8.4
/10
Very Good
1,770 reviews

What Guests Say About Their Stay

Staff Friendliness (54)
Room Space (51)
Bedroom (47)
Distance To City Center (46)
Leong k. w.
8.8
/ 10
Excellent location and comfortable rooms and friendly staff. Highly recommended.
C***h
9.4
/ 10
Good location, food court is right opposite with nearby shopping mall. Room is neat and clean, staff are friendly and always putting on a smile.
J***y
10.0
/ 10
This hotel is good as the room is quite spacious, clean, and the location is very good. It's easy to find food as there are hawkers everywhere nearby. Besides, it's very close to the traditional market. The staff are very friendly too, breakfast is also tasteful and very diverse. Overall, it's recommended.
M***d
9.4
/ 10
My 4th time staying here. Every time I travel with family and friends, this is one of the better hotels with a good location. It is near the Penuin Market and BCS (Batam City Square) & Grand Batam Mall are a walking distance away. Good food options and massage centers are also plenty along the shophouses. There is a dental clinic right opposite which has affordable cleaning & whitening service.
Muhammad A. M. A.
8.5
/ 10
Fast and hassle-free during both check-in and out.
In the Area
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Komp. Penuin Centre Blok AA No.1 Penuin , Nagoya, Batam, Kepulauan Riau, Indonesia, 29432

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Aston Inn Gideon Batam is a hotel in a good neighborhood, which is located at Nagoya. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Aston Inn Gideon Batam Address: Map & Location

Komp. Penuin Centre Blok AA No.1 Penuin , Nagoya, Batam, Kepulauan Riau, Indonesia, 29432
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Lobby Aston Inn Gideon Batam
Lobby 2 Aston Inn Gideon Batam

Discover More About Aston Inn Gideon Batam

Location


Aston Inn Gideon Batam is a hotel in a good neighborhood, which is located at Nagoya.

About Aston Inn Gideon Batam

From business event to corporate gathering, Aston Inn Gideon Batam provides complete services and facilities that you and your colleagues need.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Aston Inn Gideon Batam.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Aston Inn Gideon Batam exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Aston Inn Gideon Batam is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Aston Inn Gideon Batam is the right place to stay.

All facilities in Aston Inn Gideon Batam

Functional Hall Aston Inn Gideon Batam
Functional Hall
Lobby Aston Inn Gideon Batam
Lobby
Exterior Aston Inn Gideon Batam
Exterior
Bedroom Aston Inn Gideon Batam
Bedroom
In-room Bathroom Aston Inn Gideon Batam
In-room Bathroom

Public Facilities

  • Parking
  • Coffee shop
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

General

  • AC
  • Connecting rooms
  • Family room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Hair salon
  • Laundry
  • Supermarket

Food and Drinks

  • Bar
  • Breakfast

Accessibilty

  • Accessibility equipment
  • Wheelchair accessible

Business Facilities

  • Meeting facilities
  • Projector

Kids and Pets

  • Babysitting

Things to Do

  • Massage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Aston Inn Gideon Batam

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Aston Inn Gideon Batam
158
Number of floors in Aston Inn Gideon Batam
6
Another facilities in Aston Inn Gideon Batam
Coffee shop, 24-hour room service, Room service, Safety deposit box, WiFi in public area

Frequently asked question in Aston Inn Gideon Batam

What are available facilities at Aston Inn Gideon Batam?
There are top facilites at Aston Inn Gideon Batam such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Aston Inn Gideon Batam?
Check-in time at Aston Inn Gideon Batam is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Aston Inn Gideon Batam provide breakfast?
Yes, Aston Inn Gideon Batam provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Aston Inn Gideon Batam?
Aston Inn Gideon Batam is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Aston Inn Gideon Batam have?
Aston Inn Gideon Batam has 6 floors.
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More Reviews from Other Guests in Aston Inn Gideon Batam

Overall Ratings & Reviews Aston Inn Gideon Batam

Traveloka (1,424)
Other sources (346)
8.6
Very Good
From 1,424 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Aston Inn Gideon Batam
All
Staff Friendliness (50)
Bedroom (50)
Room Space (48)
Surroundings (47)
Distance to City Center (45)
Bathroom (42)
Variety (41)
Accessibility (40)
Taste (39)
Wifi (36)
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Most Recent
Format
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Preferences
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Traveler Reviews Aston Inn Gideon Batam

Number of reviews per page
20
40
Customer reviews
mariani f.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Delicious food, spacious, clean hotel rooms. The hotel smells clean. The staff is responsive and friendly.
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l***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
If I go to Batam, I definitely stay here. I've gotten to know the staff—Mr. Habil, Mr. Marsel, and Nababan. My favorite hotel.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
In the morning, the shower water is not hot enough.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our guests as it helps us understand and address issues to ensure a better stay experience for everyone. We are sorry to hear about the hot water issue you encountered in the morning. This is certainly not the experience we aim to deliver, and we have informed our team to inspect and resolve the matter immediately to prevent it from recurring. We hope to have the opportunity to welcome you back and deliver a more comfortable and seamless stay in the future. Sincerely yours, Aston Inn Gideon Batam
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff was very friendly and helpful, distance to city center.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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Amaliyah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
friendly staff, nice room nice
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The hotel's location is excellent, very close to BCS and a market selling a variety of crackers and dried fish for souvenirs. It's also surrounded by eateries. The breakfast menu at the hotel is very varied and delicious. It's very busy in the morning, and it can be a bit difficult to find a table. However, when I wanted to borrow duct tape and markers, I was told they didn't have any. It's truly unfortunate that a hotel like Aston can't provide them for guests. I hope the staff can improve their service in the future. Thank you.
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our strategic location near BCS Mall and local markets, as well as the variety and taste of our breakfast. We sincerely apologize for the inconvenience regarding the unavailability of tape and markers during your stay. Your comments have been shared with our team to ensure better preparation and service for our guests in the future. We truly appreciate your input and hope to welcome you back for an even better experience at Aston Inn Gideon Batam. Sincerely yours, Aston Inn Gideon Batam
I***E
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is very clean, the staff is friendly, next time I will come here again
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff were very friendly, the rooms were clean. It was very pleasant.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Leong k. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Excellent location and comfortable rooms and friendly staff. Highly recommended.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
Location is fantastic, breakfast is great, service is good. Room cleanliness is bad, ant infested. Hot shower not working. Desk is small and uncomfortable.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are glad to know that you enjoyed our breakfast and experienced smooth check-in and check-out processes. However, we sincerely apologize for the inconvenience you faced regarding the room condition, especially with the ants and the hot water issue. Please be assured that we have shared your feedback with our housekeeping and engineering teams to address these matters immediately and ensure better comfort for our future guests. We truly appreciate your comments as they help us improve, and we hope to have another opportunity to welcome you back for a better stay experience. Sincerely yours, Aston Inn Gideon Batam
L***e
icon-origin-TRAVELOKA
8.7
/10
Reviewed 8 week(s) ago
Breakfast is good with large spread. Check in check out are smooth. However the room is very bad, desk is too small, infested with ants, hot water shower not working.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are glad to know that you enjoyed our breakfast and experienced smooth check-in and check-out processes. However, we sincerely apologize for the inconvenience you faced regarding the room condition, especially with the ants and the hot water issue. Please be assured that we have shared your feedback with our housekeeping and engineering teams to address these matters immediately and ensure better comfort for our future guests. We truly appreciate your comments as they help us improve, and we hope to have another opportunity to welcome you back for a better stay experience. Sincerely yours, Aston Inn Gideon Batam
l***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I've stayed here many times. The training staff, named Habil, was very polite. I stayed for 4 nights in a family room. There are many culinary options nearby.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
C***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Room was clean, neat, and comfy bed. Good location with food court opposite and shopping mall nearby. Staff are friendly and helpful.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
C***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Good location, food court is right opposite with nearby shopping mall. Room is neat and clean, staff are friendly and always putting on a smile.
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Syilvia
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is located near a food court and a mall.
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Irena O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Satisfying in all respects, next time we will stay here again.
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read wha t you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Irena O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Satisfactory, good service, cleanliness, and friendliness of the staff.
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read wha t you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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Nunu
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
the place is cozy, fragrant, strategic
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Nunu, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Ivoeriyeni t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
For the hotel, it is quite strategic, near the mall, if you want to find food in front of the hotel there are many, the breakfast is quite complete with many variations and the taste is all okay, this is my first time staying at the Aston Inn Gideon Hotel, so far I am satisfied.
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Accommodation's Reply
04 Aug 2025
Dear Ivoeriyeni t., Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
H William I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel was clean, the rooms were spacious, and the breakfast was satisfying. The staff was friendly. Excellent.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Number of reviews per page
20
40

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Exterior 4 Aston Inn Gideon Batam

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Aston Inn Gideon Batam

Traveloka (1,424)
Other sources (346)
8.6
Very Good
From 1,424 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.4

Location

8.8

Service and Facilites

8.6

People often mention about Aston Inn Gideon Batam
All
Staff Friendliness (50)
Bedroom (50)
Room Space (48)
Surroundings (47)
Distance to City Center (45)
Bathroom (42)
Variety (41)
Accessibility (40)
Taste (39)
Wifi (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Aston Inn Gideon Batam

Number of reviews per page
20
40
Customer reviews
mariani f.
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
Delicious food, spacious, clean hotel rooms. The hotel smells clean. The staff is responsive and friendly.
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l***s
icon-Transit
Transit
icon-origin-TRAVELOKA
9.7
/10
Reviewed 1 week(s) ago
If I go to Batam, I definitely stay here. I've gotten to know the staff—Mr. Habil, Mr. Marsel, and Nababan. My favorite hotel.
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Accommodation's Reply
28 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Verified Traveler
icon-origin-TRAVELOKA
8.4
/10
Reviewed 2 week(s) ago
In the morning, the shower water is not hot enough.
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Accommodation's Reply
25 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our guests as it helps us understand and address issues to ensure a better stay experience for everyone. We are sorry to hear about the hot water issue you encountered in the morning. This is certainly not the experience we aim to deliver, and we have informed our team to inspect and resolve the matter immediately to prevent it from recurring. We hope to have the opportunity to welcome you back and deliver a more comfortable and seamless stay in the future. Sincerely yours, Aston Inn Gideon Batam
F***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
The staff was very friendly and helpful, distance to city center.
Find this review helpful?
Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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Amaliyah
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
friendly staff, nice room nice
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
A***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The hotel's location is excellent, very close to BCS and a market selling a variety of crackers and dried fish for souvenirs. It's also surrounded by eateries. The breakfast menu at the hotel is very varied and delicious. It's very busy in the morning, and it can be a bit difficult to find a table. However, when I wanted to borrow duct tape and markers, I was told they didn't have any. It's truly unfortunate that a hotel like Aston can't provide them for guests. I hope the staff can improve their service in the future. Thank you.
Read More
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Accommodation's Reply
10 Nov 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our strategic location near BCS Mall and local markets, as well as the variety and taste of our breakfast. We sincerely apologize for the inconvenience regarding the unavailability of tape and markers during your stay. Your comments have been shared with our team to ensure better preparation and service for our guests in the future. We truly appreciate your input and hope to welcome you back for an even better experience at Aston Inn Gideon Batam. Sincerely yours, Aston Inn Gideon Batam
I***E
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The room is very clean, the staff is friendly, next time I will come here again
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Accommodation's Reply
01 Nov 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The staff were very friendly, the rooms were clean. It was very pleasant.
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Accommodation's Reply
21 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Leong k. w.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Excellent location and comfortable rooms and friendly staff. Highly recommended.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Verified Traveler
icon-origin-TRAVELOKA
6.6
/10
Reviewed 8 week(s) ago
Location is fantastic, breakfast is great, service is good. Room cleanliness is bad, ant infested. Hot shower not working. Desk is small and uncomfortable.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are glad to know that you enjoyed our breakfast and experienced smooth check-in and check-out processes. However, we sincerely apologize for the inconvenience you faced regarding the room condition, especially with the ants and the hot water issue. Please be assured that we have shared your feedback with our housekeeping and engineering teams to address these matters immediately and ensure better comfort for our future guests. We truly appreciate your comments as they help us improve, and we hope to have another opportunity to welcome you back for a better stay experience. Sincerely yours, Aston Inn Gideon Batam
L***e
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8.7
/10
Reviewed 8 week(s) ago
Breakfast is good with large spread. Check in check out are smooth. However the room is very bad, desk is too small, infested with ants, hot water shower not working.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for taking the time to share your feedback. We are glad to know that you enjoyed our breakfast and experienced smooth check-in and check-out processes. However, we sincerely apologize for the inconvenience you faced regarding the room condition, especially with the ants and the hot water issue. Please be assured that we have shared your feedback with our housekeeping and engineering teams to address these matters immediately and ensure better comfort for our future guests. We truly appreciate your comments as they help us improve, and we hope to have another opportunity to welcome you back for a better stay experience. Sincerely yours, Aston Inn Gideon Batam
l***s
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I've stayed here many times. The training staff, named Habil, was very polite. I stayed for 4 nights in a family room. There are many culinary options nearby.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
C***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Room was clean, neat, and comfy bed. Good location with food court opposite and shopping mall nearby. Staff are friendly and helpful.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
C***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Good location, food court is right opposite with nearby shopping mall. Room is neat and clean, staff are friendly and always putting on a smile.
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Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Syilvia
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
The hotel is located near a food court and a mall.
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Accommodation's Reply
29 Sep 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Irena O.
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10.0
/10
Reviewed 15 week(s) ago
Satisfying in all respects, next time we will stay here again.
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read wha t you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Irena O.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Satisfactory, good service, cleanliness, and friendliness of the staff.
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Accommodation's Reply
25 Aug 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read wha t you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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Nunu
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
the place is cozy, fragrant, strategic
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Dear Nunu, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
Ivoeriyeni t.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 19 week(s) ago
For the hotel, it is quite strategic, near the mall, if you want to find food in front of the hotel there are many, the breakfast is quite complete with many variations and the taste is all okay, this is my first time staying at the Aston Inn Gideon Hotel, so far I am satisfied.
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Accommodation's Reply
04 Aug 2025
Dear Ivoeriyeni t., Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
H William I.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 20 week(s) ago
The hotel was clean, the rooms were spacious, and the breakfast was satisfying. The staff was friendly. Excellent.
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Accommodation's Reply
21 Jul 2025
Dear Valued Guest, Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Sincerely yours, Aston Inn Gideon Batam
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