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Best Hotel Surabaya
Hotels
Preferred Partner Plus
8.3
/10
Very Good
5,616 reviews
What Guests Say About Their Stay
Distance To City Center (76)
Staff Friendliness (60)
Accessibility (59)
Bedroom (59)
W***k
9.7
/ 10
The staff are very friendly, especially the security guard, who is very kind, very helpful, and very friendly. Top👍 The room is clean, comfortable, very cool, the bathroom is clean. Recommended 👍👌
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Y***f
10.0
/ 10
Highly recommended for a vacation, the room is clean, comfortable, the TV can access YouTube, access from the parking lot can go directly to the top floor, the staff is friendly, next time I can come here again.
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Mahamuny P.
8.5
/ 10
The rooms are spacious, the service is good, the breakfast is many kinds and tasty. Very recommended, the location is also in the middle of the city, there are many places that can be approached.
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BAIQ U. H. F.
9.7
/ 10
Good service and very friendly hotel staff and varied breakfast menu.
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Pouw W. B.
8.5
/ 10
The rooms are according to the order, staff are friendly and helpful, can check in faster (1 o'clock). Breakfast is delicious and salads are provided (rarely hotels like Best provide salads). Basically satisfied to stay at Best, especially all the employees can be asked for info about the area with a good explanation.
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In the Area
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Jalan Kedungsari No. 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60263
Main Facilities
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Laundry service
Restaurant
Luggage storage
Elevator
Laundry
AC
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Best Hotel Surabaya Address: Map & Location
Jalan Kedungsari No. 29, Tegalsari, Surabaya, Jawa Timur, Indonesia, 60263
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Discover More About Best Hotel Surabaya
note: hotel was previously named Best Hotel
Location
Best Hotel Surabaya is located in area / city Tegalsari.
About Best Hotel Surabaya
Best Hotel Surabaya is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Best Hotel Surabaya is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Best Hotel Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.
This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Best Hotel Surabaya.
From business event to corporate gathering, Best Hotel Surabaya provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Best Hotel Surabaya, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Best Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Hotel Surabaya.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Best Hotel Surabaya exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Best Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Best Hotel Surabaya is the right place to stay.
All facilities in Best Hotel Surabaya
Common Space
Lobby
Exterior
Bedroom
Others
Public Facilities
- Parking
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- WiFi in public area
Hotel Services
- Bellhop
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
Nearby Facilities
- ATM/Banking
- Gift shop
- Grocery
- Laundry
- Shops
- Supermarket
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- Shower
- TV
General
- AC
- Ballroom
- Banquet
Business Facilities
- Meeting facilities
- Projector
Things to Do
- Massage
Transportation
- Valet parking
Connectivity
- LAN Internet
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Best Hotel Surabaya
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Facility
Lobby, renovasi open for limited number of guests per day from 14-9-2023 to 14-10-2023.
General Check-in Instructions
Guests are required to check in no later than 23:59 on the booking date. Failure to check in by this time, without prior confirmation with the property, will result in the cancellation of the booking and a no-show charge applied in accordance with our policy.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Best Hotel Surabaya | 87 |
Number of floors in Best Hotel Surabaya | 5 |
Another facilities in Best Hotel Surabaya | Parking, Elevator, Restaurant, Breakfast restaurant, Dinner restaurant |
Frequently asked question in Best Hotel Surabaya
What Time is Check In & Check Out at Best Hotel Surabaya?
Check-in time at Best Hotel Surabaya is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Hotel Surabaya provide breakfast?
Yes, Best Hotel Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Hotel Surabaya?
Best Hotel Surabaya is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Hotel Surabaya have?
Best Hotel Surabaya has 5 floors.
How many rooms are available at Best Hotel Surabaya?
Best Hotel Surabaya has 87 rooms in total.
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More Reviews from Other Guests in Best Hotel Surabaya
Overall Ratings & Reviews Best Hotel Surabaya
Traveloka (5,616)
8.3
Very Good
From 5,616 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.0
Location
8.5
Service and Facilites
8.3
People often mention about Best Hotel Surabaya
All
Bedroom (46)
Ambiance (42)
Staff Friendliness (40)
Distance to City Center (39)
Bathroom (38)
Hotel Area (35)
Accessibility (33)
Room Space (30)
Surroundings (29)
Soundproof (29)
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Traveler Reviews Best Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
A***i
9.7
/10
Reviewed 1 week(s) ago
It's nice and comfortable when you arrive at the clean room.
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T***i
9.1
/10
Reviewed 3 week(s) ago
Nice hotel in the city center. Good Wi-Fi, clean rooms.
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N***R
Leisure
8.8
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the room is comfortable, the view is okay, the cleanliness is good, the only problem is the shower pipe which seems to need to be replaced,
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W***k
9.7
/10
Reviewed 4 week(s) ago
The staff are very friendly, especially the security guard, who is very kind, very helpful, and very friendly. Top👍 The room is clean, comfortable, very cool, the bathroom is clean. Recommended 👍👌
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L***i
Leisure
8.8
/10
Reviewed 5 week(s) ago
The hotel location is close to T Plaza, the staff are very friendly, but when we stayed, the hotel was under renovation.
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T***i
9.7
/10
Reviewed 5 week(s) ago
Good with fast Wi-Fi, good for work, privacy is maintained and the room is cleaned.
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M***l
10.0
/10
Reviewed 7 week(s) ago
Recommendations according to budget, okay
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T
TANJUNG
10.0
/10
Reviewed 8 week(s) ago
_O Allah, O my Lord, I believe that by Your will and power You will bring me money worth 100 million from a direction I expect or do not expect, which can pay off all my debts in this month of Rabi'ul Awal, even though it was not fulfilled in the month of Safar_
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A***l
Staycation
9.4
/10
Reviewed 9 week(s) ago
The service was very friendly. Check-in was very fast and didn't take long. The room was clean, the best, really. 👍
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H***a
Staycation
5.0
/10
Reviewed 11 week(s) ago
Very very bad, please clean it properly.
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M***d
Business
10.0
/10
Reviewed 11 week(s) ago
Amazingly Good, Cool and Comfortable...
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2 people find it helpful
M***e
Staycation
10.0
/10
Reviewed 11 week(s) ago
My experience was enjoyable and my family well rested.
1 people find it helpful
S***a
Business
9.4
/10
Reviewed 12 week(s) ago
All good, all clean, easy access city center
Find this review helpful?
J***y
6.0
/10
Reviewed 13 week(s) ago
Very dirty hotel in lobby and room and the toilet very terrible,
Sounds proofing very bad
Smell not good
No water heather in 3 floors
Fake photo room and the hotel
1 people find it helpful
S***h
8.5
/10
Reviewed 13 week(s) ago
The room is noisy, upstairs because of the bar
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S***h
9.6
/10
Reviewed 13 week(s) ago
The bar is so noisy that the room vibrates.
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Khoirul M. A.
8.5
/10
Reviewed 14 week(s) ago
only upstairs there is no smoking room, that's all
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1 people find it helpful
R***l
6.5
/10
Reviewed 15 week(s) ago
Please fix it again, the water is always off
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F***n
8.5
/10
Reviewed 15 week(s) ago
friendly staff, cheap, recommended
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1 people find it helpful
R***h
7.5
/10
Reviewed 16 week(s) ago
I was really surprised that the hotel was connected to a karaoke club.
I booked a two-night stay, but I didn't feel comfortable. The place was a bit dirty, stuffy, and had a lot of hair on the floor. I ended up moving to another hotel because I couldn't sleep all night.
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2 people find it helpful
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Best Hotel Surabaya
Traveloka (5,616)
8.3
Very Good
From 5,616 reviews
Provided by travelers on
Cleanliness
8.2
Room Comfort
8.2
Meal
8.0
Location
8.5
Service and Facilites
8.3
People often mention about Best Hotel Surabaya
All
Bedroom (46)
Ambiance (42)
Staff Friendliness (40)
Distance to City Center (39)
Bathroom (38)
Hotel Area (35)
Accessibility (33)
Room Space (30)
Surroundings (29)
Soundproof (29)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Best Hotel Surabaya
Number of reviews per page
20
40
Customer reviews
A***i
9.7
/10
Reviewed 1 week(s) ago
It's nice and comfortable when you arrive at the clean room.
See original
Find this review helpful?
T***i
9.1
/10
Reviewed 3 week(s) ago
Nice hotel in the city center. Good Wi-Fi, clean rooms.
See original
Find this review helpful?
N***R
Leisure
8.8
/10
Reviewed 4 week(s) ago
The hotel staff is friendly, the room is comfortable, the view is okay, the cleanliness is good, the only problem is the shower pipe which seems to need to be replaced,
See original
Find this review helpful?
W***k
9.7
/10
Reviewed 4 week(s) ago
The staff are very friendly, especially the security guard, who is very kind, very helpful, and very friendly. Top👍 The room is clean, comfortable, very cool, the bathroom is clean. Recommended 👍👌
See original
Find this review helpful?
L***i
Leisure
8.8
/10
Reviewed 5 week(s) ago
The hotel location is close to T Plaza, the staff are very friendly, but when we stayed, the hotel was under renovation.
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Find this review helpful?
T***i
9.7
/10
Reviewed 5 week(s) ago
Good with fast Wi-Fi, good for work, privacy is maintained and the room is cleaned.
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Find this review helpful?
M***l
10.0
/10
Reviewed 7 week(s) ago
Recommendations according to budget, okay
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T
TANJUNG
10.0
/10
Reviewed 8 week(s) ago
_O Allah, O my Lord, I believe that by Your will and power You will bring me money worth 100 million from a direction I expect or do not expect, which can pay off all my debts in this month of Rabi'ul Awal, even though it was not fulfilled in the month of Safar_
See original
Find this review helpful?
A***l
Staycation
9.4
/10
Reviewed 9 week(s) ago
The service was very friendly. Check-in was very fast and didn't take long. The room was clean, the best, really. 👍
See original
Find this review helpful?
H***a
Staycation
5.0
/10
Reviewed 11 week(s) ago
Very very bad, please clean it properly.
See original
Find this review helpful?
M***d
Business
10.0
/10
Reviewed 11 week(s) ago
Amazingly Good, Cool and Comfortable...
See original
2 people find it helpful
M***e
Staycation
10.0
/10
Reviewed 11 week(s) ago
My experience was enjoyable and my family well rested.
1 people find it helpful
S***a
Business
9.4
/10
Reviewed 12 week(s) ago
All good, all clean, easy access city center
Find this review helpful?
J***y
6.0
/10
Reviewed 13 week(s) ago
Very dirty hotel in lobby and room and the toilet very terrible,
Sounds proofing very bad
Smell not good
No water heather in 3 floors
Fake photo room and the hotel
1 people find it helpful
S***h
8.5
/10
Reviewed 13 week(s) ago
The room is noisy, upstairs because of the bar
See original
Find this review helpful?
S***h
9.6
/10
Reviewed 13 week(s) ago
The bar is so noisy that the room vibrates.
See original
Find this review helpful?
Khoirul M. A.
8.5
/10
Reviewed 14 week(s) ago
only upstairs there is no smoking room, that's all
See original
1 people find it helpful
R***l
6.5
/10
Reviewed 15 week(s) ago
Please fix it again, the water is always off
See original
Find this review helpful?
F***n
8.5
/10
Reviewed 15 week(s) ago
friendly staff, cheap, recommended
See original
1 people find it helpful
R***h
7.5
/10
Reviewed 16 week(s) ago
I was really surprised that the hotel was connected to a karaoke club.
I booked a two-night stay, but I didn't feel comfortable. The place was a bit dirty, stuffy, and had a lot of hair on the floor. I ended up moving to another hotel because I couldn't sleep all night.
See original
2 people find it helpful
Number of reviews per page
20
40