Best Western Senayan

Hotels
Preferred Partner
8.4
/10
Very Good
2,264 reviews

What Guests Say About Their Stay

Verified Traveler
10.0
/ 10
I stayed for 2 days in a family room, the room was very big/spacious, clean, there were 3 beds that were also big, the bathroom was separate from the toilet so it was nice, no need to queue if someone had to go to the toilet, towels and toiletries were complete and clean. The food in the restaurant was very varied from western to traditional, my kids really liked it there. Incidentally, I have stayed there twice, last year. That's why I took this hotel again, the access is very easy, there are 2 big malls that are shopping options. The staff is friendly and quick to respond, when the bathroom fan broke down they were quickly fixed, needed an iron quickly delivered, basically very satisfied. Next time if I have a staycation with my family, God willing, I will be at this hotel again. Maintain or improve the service. Thank you.
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R***i
9.4
/ 10
the hotel staff is very friendly and very helpful during check in. Strategic location, suitable for those who are doing activities around GBK. The price is still quite affordable considering its strategic location.
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Agus M. S.
8.8
/ 10
The location is very attractive, the hotel staff is very friendly and helpful. I even got a bonus room upgrade. Thank you for best western senayan.
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M***a
10.0
/ 10
Friendly hotel staff, big and clean room. Strategic location, adequate facilities. Breakfast has many variations and is delicious.
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Jonathan N.
8.8
/ 10
Hotel staff are friendly and quick to serve guests' needs. The Hotel Manager is also friendly and takes the time to dialogue with Hotel guests to find out any shortcomings in overall service.
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In the Area
See Map
Jalan Asia Afrika STC, Jakarta Selatan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
See more
Top picked by Business Traveler
Modern Breakfast
Located near Shopping Spot
Staying at Best Western Senayan is a good choice when you are visiting Senayan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Best Western Senayan Address: Map & Location

Jalan Asia Afrika STC, Jakarta Selatan, Kebayoran Baru, Senayan, Jakarta, Indonesia, 10270
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Lobby Best Western Senayan
Lobby 2 Best Western Senayan

Discover More About Best Western Senayan

Location


Staying at Best Western Senayan is a good choice when you are visiting Senayan.

About Best Western Senayan

Are you a shopaholic? Staying at Best Western Senayan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Best Western Senayan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Best Western Senayan, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Best Western Senayan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Best Western Senayan.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Best Western Senayan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Best Western Senayan is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Best Western Senayan is the right place to stay.

All facilities in Best Western Senayan

Entertainment Facility Best Western Senayan
Entertainment Facility
Functional Hall Best Western Senayan
Functional Hall
Lobby Best Western Senayan
Lobby
Accommodation Services Best Western Senayan
Accommodation Services
CleanAccommodation Best Western Senayan
CleanAccommodation

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Welcoming drinks
  • Concierge
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Multilingual staff

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Smoking area
  • Smoke-free

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Shops
  • Supermarket

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Transportation

  • Secure parking

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Best Western Senayan

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Best Western Senayan
137
Number of floors in Best Western Senayan
3
Another facilities in Best Western Senayan
Coffee/tea in lobby, Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant

Frequently asked question in Best Western Senayan

What are available facilities at Best Western Senayan?
There are top facilites at Best Western Senayan such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Best Western Senayan?
Check-in time at Best Western Senayan is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Best Western Senayan provide breakfast?
Yes, Best Western Senayan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Best Western Senayan?
Best Western Senayan is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Best Western Senayan have?
Best Western Senayan has 3 floors.
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More Reviews from Other Guests in Best Western Senayan

Overall Ratings & Reviews Best Western Senayan

Traveloka (2,221)
Other sources (43)
8.5
Very Good
From 2,221 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Best Western Senayan
All
Distance to City Center (75)
Surroundings (69)
Accessibility (67)
Bedroom (67)
Staff Friendliness (66)
Ambiance (50)
Room Space (50)
Bathroom (48)
Hotel Area (44)
Variety (38)
Sort by
Most Recent
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With Text
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Traveler Reviews Best Western Senayan

Number of reviews per page
20
40
Customer reviews
Daniel K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Staying with family, the family room is very spacious.
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M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A comfortable hotel in the city center and close to GBK and Sency as well as Plaza Senayan, the breakfast is delicious, but the bathroom is a bit dirty and the sound from the other side can be heard from the walls of the room.
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b***o
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
Old room needs renovation or repair, close to GBK
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
I stayed two nights in room 7003. 1. The room next to mine happened to be occupied by a family with small children. I can understand when these children are noisy and active, but what was really unfortunate was that the room wasn't soundproof, so the noise and commotion drifted into my room, and it really bothered me. 2. Please pay attention to the cleanliness of the floor. Dust is accumulating around the edges. A supervisor should check it regularly. 3. The bathroom faucet is broken. It's a shame this isn't being properly addressed, considering its strategic location. Hopefully, Best Western Senayan will improve even further. Hopefully, your next stay will be better. Best Western always! 👍
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D***g
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
The staff was friendly and the location was very strategic. Unfortunately, there were no towels available upon check-in and I had to ask for them. The bathroom also smelled a bit.
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1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
There are 2 choices of standard room types (standard no window and standard). I chose the standard one, I thought there was a window but it turned out not to be, maybe it could be written as standard no window for all to avoid misunderstandings, I tried calling the FO but they didn't pick up, only called twice, the sound of people talking on the street is very audible, the hair dryer died when used at night but used in the morning it was fine, the TV channels couldn't connect to YouTube, many charging places were loose, charging the S24 Ultra type cellphone was difficult, I asked for a non-smoking room but was given a smoking room, it's ok, maybe it wasn't available because it was full. The hotel service is good, the food is very varied, easy access to GBK, only 15 minutes walk, the bathroom amenities are very good, there is a welcome drink, there are many good things, 7/10
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l***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is okay and comfortable, but the food is not so good in my opinion for that price.
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2 people find it helpful
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and responsive.
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Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed for 2 days in a family room, the room was very big/spacious, clean, there were 3 beds that were also big, the bathroom was separate from the toilet so it was nice, no need to queue if someone had to go to the toilet, towels and toiletries were complete and clean. The food in the restaurant was very varied from western to traditional, my kids really liked it there. Incidentally, I have stayed there twice, last year. That's why I took this hotel again, the access is very easy, there are 2 big malls that are shopping options. The staff is friendly and quick to respond, when the bathroom fan broke down they were quickly fixed, needed an iron quickly delivered, basically very satisfied. Next time if I have a staycation with my family, God willing, I will be at this hotel again. Maintain or improve the service. Thank you.
Read More
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1 people find it helpful
U***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
very friendly receptionist
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A super friendly hotel and close to everywhere, especially if you want to go to GBK, it's super close.
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2 people find it helpful
d***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The location is indeed strategic, but in my opinion the price and conditions are not comparable. The next room had several times the sound of objects colliding which was very clearly audible because it turned out the walls were only made of partition material and also the price of the room was like that but the room had no windows.
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1 people find it helpful
d***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The location is indeed strategic, but in my opinion the price and conditions are not comparable. The next room had several times the sound of objects colliding which was very clearly audible because it turned out the walls were only made of partition material and also the price of the room was like that but the room had no windows.
Read More
Translated by Google Icon
See original
2 people find it helpful
G***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very close to GBK, so it's not too difficult to take part in running events.
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Idham U.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel location is very strategic
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1 people find it helpful
L***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Strategic location in the city center, close to GBK!
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1 people find it helpful
T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The room is large enough for three people. The shower is also spacious. It's that easy and close to the mall. It's also close to the sports area. The proximity to everything is top-notch.
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4 people find it helpful
Profile Picture
Idal I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Second time staying here. Perfect for those having an event in Senayan.
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2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
Room had no windows, sound proof was non existence, shower had no pressure
1 people find it helpful
Z***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Fast response, staff if there is a request
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Number of reviews per page
20
40

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Bedroom 4 Best Western Senayan

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

Overall Ratings & Reviews Best Western Senayan

Traveloka (2,221)
Other sources (43)
8.5
Very Good
From 2,221 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.5

Location

8.8

Service and Facilites

8.5

People often mention about Best Western Senayan
All
Distance to City Center (75)
Surroundings (69)
Accessibility (67)
Bedroom (67)
Staff Friendliness (66)
Ambiance (50)
Room Space (50)
Bathroom (48)
Hotel Area (44)
Variety (38)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Best Western Senayan

Number of reviews per page
20
40
Customer reviews
Daniel K.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
Staying with family, the family room is very spacious.
Translated by Google Icon
See original
Find this review helpful?
M***d
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
A comfortable hotel in the city center and close to GBK and Sency as well as Plaza Senayan, the breakfast is delicious, but the bathroom is a bit dirty and the sound from the other side can be heard from the walls of the room.
Translated by Google Icon
See original
Find this review helpful?
b***o
icon-Business
Business
icon-origin-TRAVELOKA
6.6
/10
Reviewed 4 week(s) ago
Old room needs renovation or repair, close to GBK
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
I stayed two nights in room 7003. 1. The room next to mine happened to be occupied by a family with small children. I can understand when these children are noisy and active, but what was really unfortunate was that the room wasn't soundproof, so the noise and commotion drifted into my room, and it really bothered me. 2. Please pay attention to the cleanliness of the floor. Dust is accumulating around the edges. A supervisor should check it regularly. 3. The bathroom faucet is broken. It's a shame this isn't being properly addressed, considering its strategic location. Hopefully, Best Western Senayan will improve even further. Hopefully, your next stay will be better. Best Western always! 👍
Read More
Translated by Google Icon
See original
Find this review helpful?
D***g
icon-origin-TRAVELOKA
9.3
/10
Reviewed 4 week(s) ago
The staff was friendly and the location was very strategic. Unfortunately, there were no towels available upon check-in and I had to ask for them. The bathroom also smelled a bit.
Translated by Google Icon
See original
1 people find it helpful
N***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
There are 2 choices of standard room types (standard no window and standard). I chose the standard one, I thought there was a window but it turned out not to be, maybe it could be written as standard no window for all to avoid misunderstandings, I tried calling the FO but they didn't pick up, only called twice, the sound of people talking on the street is very audible, the hair dryer died when used at night but used in the morning it was fine, the TV channels couldn't connect to YouTube, many charging places were loose, charging the S24 Ultra type cellphone was difficult, I asked for a non-smoking room but was given a smoking room, it's ok, maybe it wasn't available because it was full. The hotel service is good, the food is very varied, easy access to GBK, only 15 minutes walk, the bathroom amenities are very good, there is a welcome drink, there are many good things, 7/10
Read More
Translated by Google Icon
See original
Find this review helpful?
l***o
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is okay and comfortable, but the food is not so good in my opinion for that price.
Translated by Google Icon
See original
2 people find it helpful
A***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and responsive.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
I stayed for 2 days in a family room, the room was very big/spacious, clean, there were 3 beds that were also big, the bathroom was separate from the toilet so it was nice, no need to queue if someone had to go to the toilet, towels and toiletries were complete and clean. The food in the restaurant was very varied from western to traditional, my kids really liked it there. Incidentally, I have stayed there twice, last year. That's why I took this hotel again, the access is very easy, there are 2 big malls that are shopping options. The staff is friendly and quick to respond, when the bathroom fan broke down they were quickly fixed, needed an iron quickly delivered, basically very satisfied. Next time if I have a staycation with my family, God willing, I will be at this hotel again. Maintain or improve the service. Thank you.
Read More
Translated by Google Icon
See original
1 people find it helpful
U***u
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
very friendly receptionist
Translated by Google Icon
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Find this review helpful?
S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
A super friendly hotel and close to everywhere, especially if you want to go to GBK, it's super close.
Translated by Google Icon
See original
2 people find it helpful
d***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The location is indeed strategic, but in my opinion the price and conditions are not comparable. The next room had several times the sound of objects colliding which was very clearly audible because it turned out the walls were only made of partition material and also the price of the room was like that but the room had no windows.
Read More
Translated by Google Icon
See original
1 people find it helpful
d***i
icon-origin-TRAVELOKA
8.7
/10
Reviewed 6 week(s) ago
The location is indeed strategic, but in my opinion the price and conditions are not comparable. The next room had several times the sound of objects colliding which was very clearly audible because it turned out the walls were only made of partition material and also the price of the room was like that but the room had no windows.
Read More
Translated by Google Icon
See original
2 people find it helpful
G***e
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
Very close to GBK, so it's not too difficult to take part in running events.
Translated by Google Icon
See original
Find this review helpful?
Idham U.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel location is very strategic
Translated by Google Icon
See original
1 people find it helpful
L***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Strategic location in the city center, close to GBK!
Translated by Google Icon
See original
1 people find it helpful
T***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
The room is large enough for three people. The shower is also spacious. It's that easy and close to the mall. It's also close to the sports area. The proximity to everything is top-notch.
Translated by Google Icon
See original
4 people find it helpful
Profile Picture
Idal I.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
Second time staying here. Perfect for those having an event in Senayan.
Translated by Google Icon
See original
2 people find it helpful
Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.8
/10
Reviewed 9 week(s) ago
Room had no windows, sound proof was non existence, shower had no pressure
1 people find it helpful
Z***h
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Fast response, staff if there is a request
Translated by Google Icon
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Find this review helpful?
Number of reviews per page
20
40