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Bobocabin Cikole, Bandung
Resorts
Preferred Partner Plus
8.7
/10
Very Good
512 reviews
What Guests Say About Their Stay
G***n
10.0
/ 10
Cool weather, clean hotel, comfortable bed, and a great experience sleeping in the middle of the forest. Thank you.
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V***y
10.0
/ 10
the kids really like it..and it's fun with a fun experience..
next will come back here to be with the kids
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Finda M.
9.1
/ 10
Our 2nd time staying here and we loved it even more! Hot tub is superior & our kids loved it lots 🛁 we had such a lovely staycay, thanks Bobocabin Cikole! 💌
R***a
9.0
/ 10
Super comfy place to staycation with your friends. Great atmosphere and services. The food also tastes nice and the size is just fit. Tried their BBQ set, meat so tender, and the veggies look fresh. Great ambiance with tranquility and greenery.
F***i
10.0
/ 10
The place is really nice, the staff is friendly, the room is clean, the bed fits 2 adults and 2 children aged 3 and 5 years old, the bathroom and prayer room are also clean and comfortable. The breakfast is quite good. Thank you very much bobocabiin, God willing, I will go there again
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In the Area
See Map
Genteng Lapang Jend. No.1, Cikole, Lembang, West Bandung Regency, West Java 40391, Lembang, Bandung, Jawa Barat, Indonesia, 40391
Main Facilities
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AC
Restaurant
24-Hour Front Desk
Parking
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Bobocabin Cikole, Bandung
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What's around Bobocabin Cikole, Bandung
Genteng Lapang Jend. No.1, Cikole, Lembang, West Bandung Regency, West Java 40391, Lembang, Bandung, Jawa Barat, Indonesia, 40391
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Discover More About Bobocabin Cikole, Bandung
note: resort was previously named Bobocabin Cikole
Location
Staying at Bobocabin Cikole, Bandung is a good choice when you are visiting Lembang.
About Bobocabin Cikole, Bandung
Not only located within easy reach of various places of interests for your adventure, but staying at Bobocabin Cikole, Bandung will also give you a pleasant stay.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Bobocabin Cikole, Bandung.
Bobocabin Cikole, Bandung is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.
Have fun with various entertaining facilities for you and the whole family at Bobocabin Cikole, Bandung, a wonderful accommodation for your family holiday.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Bobocabin Cikole, Bandung exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Bobocabin Cikole, Bandung is a resort with great comfort and excellent service according to most resort's guests.
Get precious and unforgettable moment during your stay at Bobocabin Cikole, Bandung.
All facilities in Bobocabin Cikole, Bandung
Entertainment Facility
Common Space
Lobby
Accommodation Services
Exterior
Hotel Services
- Express check-in
- Express check-out
- Front desk
- 24-hour Receptionist
- 24-hour security
- Medical service
- Multilingual staff
Public Facilities
- Parking
- 24-hour room service
- Restaurant
- WiFi in public area
Things to Do
- Barbecue
- Outdoor facilities
- Picnic area
General
- AC
- Non-smoking room
- Smoke-free
In-room Facilities
- Desk
- Hairdryer
- Shower
Transportation
- Area shuttle
- Secure parking
Accessibilty
- Accessible parking
- Disabled access friendly
Connectivity
- Free WiFi
Accommodation Policy & General Information in Bobocabin Cikole, Bandung
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
*Harga kamar bersifat Room Only, tidak termasuk sarapan dan tiket masuk ke dalam area Green Grass Cikole dengan keterangan sebagai berikut: Mobil : Rp.10.000 dan Motor Rp.5.000
General Information
Popular Facilities | AC, Restaurant, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Available rooms at Bobocabin Cikole, Bandung | 32 |
Another facilities in Bobocabin Cikole, Bandung | Express check-in, Express check-out, Front desk, 24-hour Receptionist, 24-hour security |
Frequently asked question in Bobocabin Cikole, Bandung
What are available facilities at Bobocabin Cikole, Bandung?
There are top facilites at Bobocabin Cikole, Bandung such as AC, Restaurant, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Bobocabin Cikole, Bandung?
The standard check-in time at Bobocabin Cikole, Bandung is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of Bobocabin Cikole, Bandung?
Bobocabin Cikole, Bandung is a 4.0-star hotel.
How many rooms are available at Bobocabin Cikole, Bandung?
Bobocabin Cikole, Bandung has 32 rooms in total.
Does Bobocabin Cikole, Bandung provide parking?
Yes, Bobocabin Cikole, Bandung provides parking. Please confirm details directly with the hotel.
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More Reviews from Other Guests in Bobocabin Cikole, Bandung
Overall Ratings & Reviews Bobocabin Cikole, Bandung
Traveloka (512)
8.7
Very Good
From 512 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.4
Location
8.9
Service and Facilites
8.8
People often mention about Bobocabin Cikole, Bandung
All
Suasana (43)
Kamar Tidur (43)
Keramahan Staff (41)
Lingkungan Sekitar (39)
Area Hotel (39)
Ramah Keluarga (37)
Wifi (34)
Kamar Mandi (34)
Akses (28)
Waktu Check-in/out (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Bobocabin Cikole, Bandung
Number of reviews per page
20
40
Customer reviews
AH
Agung H.
10.0
/10
Reviewed 2 day(s) ago
The atmosphere is comfortable, perfect for a vacation from the stress of work.
See original
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L***s
Staycation
8.5
/10
Reviewed 4 day(s) ago
A calming environment, suitable for those who want to escape from the city for a moment. The rooms are neat and cozy.
Find this review helpful?
C***a
Staycation
9.1
/10
Reviewed 2 week(s) ago
One of the healing staycations, a jacuzzi in the middle of the forest, kids free to play among the trees, and a deer sanctuary near the inn - where you can feed them and have a BBQ in the evening. So much fun!
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Hello C*a, sending you warm greetings from Bobobox Indonesia! Thank you very much for sharing your relaxing experience at Bobocabin Cikole. We are delighted to know that the jungle hot tub, spacious playground, and deer feeding and BBQ activities will create fun and memorable moments for your family. We look forward to welcoming you and your family back to Bobocabin Cikole or other Bobocabin locations in the future. Should you require any assistance on your next visit, please feel free to contact our Customer Service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia
See original
I***m
9.7
/10
Reviewed 4 week(s) ago
Recommended family staycation spot, hopefully I'll be lucky enough to come here again. Thank you, Bdg🙌
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Accommodation's Reply
31 Oct 2025
Hello, my name is Bobobox Indonesia, sending you a warm greeting! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Warmest greetings, Syasya Customer Service | Bobobox Indonesia
See original
C***a
10.0
/10
Reviewed 6 week(s) ago
I tried Bobo Cabin in other locations too, and everything was great! The rooms were clean and comfortable, the view, and the staff were all good.
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Accommodation's Reply
31 Oct 2025
Hello C*a, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Best regards, Syasya Customer Service | Bobobox Indonesia
See original
SA
Syarif A.
10.0
/10
Reviewed 6 week(s) ago
You really have to come here
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Accommodation's Reply
31 Oct 2025
Hello Syarif A, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you back to Bobocabin/Bobopod again in the future 🐨. Warm greetings Syasya Customer Service | Bobobox Indonesia
See original
Verified Traveler
Staycation
9.2
/10
Reviewed 6 week(s) ago
The staff were very friendly. However, this cabin needs better cleaning procedures. I found some spider webs near the AC, and it felt a bit dusty. There were also lots of flies. The hotel should place some portable insect killers outside the cabin and inside the room, instead of spraying the outdoor area with chemicals — the flies still come back after a while. The hot tub was nice, and the hot water worked well. I ordered the night hotpot — it was enough for two people and definitely worth trying. In the morning, I ordered nasi goreng, and I have to say it was pretty decent, nothing special. Overall, I’m satisfied with our stay and the forest experience with the toddlers, but I do hope they make some improvements in cleanliness and in controlling the flies.
Thankyou Bobocabin :)
Read More
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello,
Warm greetings from Bobobox Indonesia!
Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay especially the hot tub, the night hotpot, and the forest atmosphere with your family. It’s wonderful to know our team’s friendliness made a positive impression as well.
We sincerely apologize for the inconvenience caused by the cleanliness issues and presence of flies in your cabin. Your feedback is very valuable, and we’ve shared your feedback with our teams to ensure more thorough cleaning and preventive pest control measures are implemented. We also appreciate your thoughtful suggestion about using portable insect repellents instead of outdoor sprays we’ll certainly look into more effective and eco-friendly options.
If there’s anything we can assist you with or if you’d like to share more feedback, please feel free to reach out to our Customer Care team via WhatsApp (Chat Only). We look forward to welcoming you back soon for another wonderful stay.
See you again soon 🐨
Syasya
Customer Care Unit | Bobobox Indonesia
P***i
9.4
/10
Reviewed 7 week(s) ago
The natural atmosphere is very beautiful, the sound of birds in the morning... the message with the hot tub is the most correct, a different sensation of enjoying nature.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello P'P, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨 Warm greetings Syasya Customer Service | Bobobox Indonesia
See original
I***h
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and the service was good. Very satisfying.
See original
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Hello sister, Greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Hi Syasya, Customer Service | Bobobox Indonesia
See original
I***a
8.5
/10
Reviewed 7 week(s) ago
Hotel staff were friendly and helpful upon check in.
See original
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Accommodation's Reply
31 Oct 2025
Hello sister, welcome to Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Welcome Syasya, Customer Service | Bobobox Indonesia
See original
TT
Tania T.
Leisure
10.0
/10
Reviewed 8 week(s) ago
The staff are very friendly and serve quickly, the bobocabin service is really great 🥰🥰🥰
See original
2 people find it helpful
Accommodation's Reply
05 Nov 2025
Hi Tania T. Best regards from Bobobox Indonesia! Thank you so much for sharing your experience staying at Bobocabin Cikole. We are so glad that our friendly and efficient staff were able to provide you with the best possible experience. We hope to welcome you back to Bobocabin Cikole or any other Bobocabin branch in the future. Should you require any assistance on your next visit, please feel free to contact our Customer Service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia
See original
G***n
Leisure
10.0
/10
Reviewed 8 week(s) ago
Cool weather, clean hotel, comfortable bed, and a great experience sleeping in the middle of the forest. Thank you.
See original
3 people find it helpful
Accommodation's Reply
05 Nov 2025
Hi G*n, Warm greetings from Bobobox Indonesia! Thank you so much for sharing your experience staying at Bobocabin Cikole. We are so glad to know that the cool air, the cleanliness of the hotel, the comfort of the bed, and the experience of sleeping in the middle of the forest will create a memorable moment for you. We hope to welcome you back to Bobocabin Cikole or other Bobocabin branches in the future. Should you need any assistance for your next stay, please feel free to contact our customer service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia
See original
DF
David F.
9.1
/10
Reviewed 10 week(s) ago
I can't give it five stars because I'm lacking in just two things.
1. There was a frog in the bathroom... and the follow-up was slow. I reported it in the afternoon but it wasn't secured. I reported it again that night and it was only taken care of.
2. One of the bidets in the shared toilet with men wasn't working.
See original
4 people find it helpful
Accommodation's Reply
05 Nov 2025
Hi David F., Best regards from Bobobox Indonesia! Thank you for taking the time to share your review of your stay at Bobocabin Cikole. We apologize for any inconvenience you may have experienced. As a follow-up, we will take the following steps to make improvements: 1. We will improve our staff training to handle guest complaints in a timely and efficient manner. 2. We will regularly inspect the bathrooms and common facilities to ensure they are clean and suitable. 3. We will regularly repair and maintain all bathrooms. We highly appreciate your feedback and will continue to work hard to improve the quality of our services and amenities. Should you require further assistance, our customer care team is available via WhatsApp (chat only). We look forward to providing you with an even better experience on your next visit. Best regards, 🐨. Putri. Customer Service Unit | Bobobox Indonesia
See original
h***i
Leisure
9.7
/10
Reviewed 10 week(s) ago
I've used Bobocabin several times, it's fun, I'll explore other locations because the choices are all cool.
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Accommodation's Reply
10 Sep 2025
Hello Sis h*i, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
See original
R***a
Leisure
9.6
/10
Reviewed 11 week(s) ago
There is a 24-hour chat that is very helpful and they also help carry the items.
See original
3 people find it helpful
Accommodation's Reply
10 Sep 2025
Hello R*a, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
See original
N***a
8.5
/10
Reviewed 13 week(s) ago
It was a great stay here, the staff were quite friendly, the food was pretty good😊
See original
2 people find it helpful
Accommodation's Reply
10 Sep 2025
Hello N*a, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
See original
R***s
8.5
/10
Reviewed 14 week(s) ago
The atmosphere is like having a house on a pine forest hill, the air is fresh and beautiful, only the room is not soundproof, and the lights are faulty and cannot be turned off, but the service is fast response and immediately fixed.
See original
3 people find it helpful
Accommodation's Reply
11 Sep 2025
Hello R*s, Warm greetings from Bobobox Indonesia. Thank you for your review of your booking experience at Bobocabin Cikole. We are very happy to know that you enjoyed the atmosphere of our Bobocabin. We have received your feedback regarding the lack of soundproofing in the room and the problem with the lights that cannot be turned off. We apologize for any inconvenience. This kind of feedback is very important and will be used as evaluation material for improving our service in the future. We hope to continue to be a comfortable and efficient choice for every guest who needs a place to rest. If there is anything else you would like to convey or need further assistance, please contact our Customer Care via WhatsApp (Chat Only). Warm regards and see you again 🐨. Syasya. Customer Care Unit | Bobobox Indonesia
See original
d***a
Staycation
8.2
/10
Reviewed 14 week(s) ago
I stayed for 1 night for a staycation, the place was comfortable, clean, had complete amenities and the service was good and friendly.
See original
1 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
See original
I***l
Leisure
10.0
/10
Reviewed 15 week(s) ago
Thank you and for the room according to request and clean.
See original
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
See original
N***a
Staycation
9.7
/10
Reviewed 15 week(s) ago
The staff were really helpful and friendly
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello,
Warm greetings from Bobobox Indonesia!
Big thanks for staying with us and for taking the time to share your experience at Bobocabin Cikole. We hope you had such an enjoyable stay at Bobocabin Cikole!
Looking forward to seeing you again! We can't wait for your next adventure with Bobocabin/Bobopod. 🐨.
Warm regards 🐨
Syasya
Customer Care Unit | Bobobox Indonesia
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Bobocabin Cikole, Bandung
Traveloka (512)
8.7
Very Good
From 512 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.8
Meal
8.4
Location
8.9
Service and Facilites
8.8
People often mention about Bobocabin Cikole, Bandung
All
Suasana (43)
Kamar Tidur (43)
Keramahan Staff (41)
Lingkungan Sekitar (39)
Area Hotel (39)
Ramah Keluarga (37)
Wifi (34)
Kamar Mandi (34)
Akses (28)
Waktu Check-in/out (26)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Bobocabin Cikole, Bandung
Number of reviews per page
20
40
Customer reviews
AH
Agung H.
10.0
/10
Reviewed 2 day(s) ago
The atmosphere is comfortable, perfect for a vacation from the stress of work.
See original
Find this review helpful?
L***s
Staycation
8.5
/10
Reviewed 4 day(s) ago
A calming environment, suitable for those who want to escape from the city for a moment. The rooms are neat and cozy.
Find this review helpful?
C***a
Staycation
9.1
/10
Reviewed 2 week(s) ago
One of the healing staycations, a jacuzzi in the middle of the forest, kids free to play among the trees, and a deer sanctuary near the inn - where you can feed them and have a BBQ in the evening. So much fun!
See original
Find this review helpful?
Accommodation's Reply
14 Nov 2025
Hello C*a, sending you warm greetings from Bobobox Indonesia! Thank you very much for sharing your relaxing experience at Bobocabin Cikole. We are delighted to know that the jungle hot tub, spacious playground, and deer feeding and BBQ activities will create fun and memorable moments for your family. We look forward to welcoming you and your family back to Bobocabin Cikole or other Bobocabin locations in the future. Should you require any assistance on your next visit, please feel free to contact our Customer Service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia
See original
I***m
9.7
/10
Reviewed 4 week(s) ago
Recommended family staycation spot, hopefully I'll be lucky enough to come here again. Thank you, Bdg🙌
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello, my name is Bobobox Indonesia, sending you a warm greeting! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Warmest greetings, Syasya Customer Service | Bobobox Indonesia
See original
C***a
10.0
/10
Reviewed 6 week(s) ago
I tried Bobo Cabin in other locations too, and everything was great! The rooms were clean and comfortable, the view, and the staff were all good.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello C*a, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Best regards, Syasya Customer Service | Bobobox Indonesia
See original
SA
Syarif A.
10.0
/10
Reviewed 6 week(s) ago
You really have to come here
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello Syarif A, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you back to Bobocabin/Bobopod again in the future 🐨. Warm greetings Syasya Customer Service | Bobobox Indonesia
See original
Verified Traveler
Staycation
9.2
/10
Reviewed 6 week(s) ago
The staff were very friendly. However, this cabin needs better cleaning procedures. I found some spider webs near the AC, and it felt a bit dusty. There were also lots of flies. The hotel should place some portable insect killers outside the cabin and inside the room, instead of spraying the outdoor area with chemicals — the flies still come back after a while. The hot tub was nice, and the hot water worked well. I ordered the night hotpot — it was enough for two people and definitely worth trying. In the morning, I ordered nasi goreng, and I have to say it was pretty decent, nothing special. Overall, I’m satisfied with our stay and the forest experience with the toddlers, but I do hope they make some improvements in cleanliness and in controlling the flies.
Thankyou Bobocabin :)
Read More
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello,
Warm greetings from Bobobox Indonesia!
Thank you very much for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your stay especially the hot tub, the night hotpot, and the forest atmosphere with your family. It’s wonderful to know our team’s friendliness made a positive impression as well.
We sincerely apologize for the inconvenience caused by the cleanliness issues and presence of flies in your cabin. Your feedback is very valuable, and we’ve shared your feedback with our teams to ensure more thorough cleaning and preventive pest control measures are implemented. We also appreciate your thoughtful suggestion about using portable insect repellents instead of outdoor sprays we’ll certainly look into more effective and eco-friendly options.
If there’s anything we can assist you with or if you’d like to share more feedback, please feel free to reach out to our Customer Care team via WhatsApp (Chat Only). We look forward to welcoming you back soon for another wonderful stay.
See you again soon 🐨
Syasya
Customer Care Unit | Bobobox Indonesia
P***i
9.4
/10
Reviewed 7 week(s) ago
The natural atmosphere is very beautiful, the sound of birds in the morning... the message with the hot tub is the most correct, a different sensation of enjoying nature.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello P'P, sending warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨 Warm greetings Syasya Customer Service | Bobobox Indonesia
See original
I***h
10.0
/10
Reviewed 7 week(s) ago
The hotel staff was friendly and the service was good. Very satisfying.
See original
2 people find it helpful
Accommodation's Reply
31 Oct 2025
Hello sister, Greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Hi Syasya, Customer Service | Bobobox Indonesia
See original
I***a
8.5
/10
Reviewed 7 week(s) ago
Hotel staff were friendly and helpful upon check in.
See original
Find this review helpful?
Accommodation's Reply
31 Oct 2025
Hello sister, welcome to Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and sharing your experience during your stay at Bobocabin Cikole. We hope you enjoyed your stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod in the future. 🐨 Welcome Syasya, Customer Service | Bobobox Indonesia
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TT
Tania T.
Leisure
10.0
/10
Reviewed 8 week(s) ago
The staff are very friendly and serve quickly, the bobocabin service is really great 🥰🥰🥰
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2 people find it helpful
Accommodation's Reply
05 Nov 2025
Hi Tania T. Best regards from Bobobox Indonesia! Thank you so much for sharing your experience staying at Bobocabin Cikole. We are so glad that our friendly and efficient staff were able to provide you with the best possible experience. We hope to welcome you back to Bobocabin Cikole or any other Bobocabin branch in the future. Should you require any assistance on your next visit, please feel free to contact our Customer Service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia
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G***n
Leisure
10.0
/10
Reviewed 8 week(s) ago
Cool weather, clean hotel, comfortable bed, and a great experience sleeping in the middle of the forest. Thank you.
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3 people find it helpful
Accommodation's Reply
05 Nov 2025
Hi G*n, Warm greetings from Bobobox Indonesia! Thank you so much for sharing your experience staying at Bobocabin Cikole. We are so glad to know that the cool air, the cleanliness of the hotel, the comfort of the bed, and the experience of sleeping in the middle of the forest will create a memorable moment for you. We hope to welcome you back to Bobocabin Cikole or other Bobocabin branches in the future. Should you need any assistance for your next stay, please feel free to contact our customer service via WhatsApp (chat only). See you soon! 🐨. Putri. Customer Service | Bobobox Indonesia
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David F.
9.1
/10
Reviewed 10 week(s) ago
I can't give it five stars because I'm lacking in just two things.
1. There was a frog in the bathroom... and the follow-up was slow. I reported it in the afternoon but it wasn't secured. I reported it again that night and it was only taken care of.
2. One of the bidets in the shared toilet with men wasn't working.
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4 people find it helpful
Accommodation's Reply
05 Nov 2025
Hi David F., Best regards from Bobobox Indonesia! Thank you for taking the time to share your review of your stay at Bobocabin Cikole. We apologize for any inconvenience you may have experienced. As a follow-up, we will take the following steps to make improvements: 1. We will improve our staff training to handle guest complaints in a timely and efficient manner. 2. We will regularly inspect the bathrooms and common facilities to ensure they are clean and suitable. 3. We will regularly repair and maintain all bathrooms. We highly appreciate your feedback and will continue to work hard to improve the quality of our services and amenities. Should you require further assistance, our customer care team is available via WhatsApp (chat only). We look forward to providing you with an even better experience on your next visit. Best regards, 🐨. Putri. Customer Service Unit | Bobobox Indonesia
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h***i
Leisure
9.7
/10
Reviewed 10 week(s) ago
I've used Bobocabin several times, it's fun, I'll explore other locations because the choices are all cool.
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Accommodation's Reply
10 Sep 2025
Hello Sis h*i, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
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R***a
Leisure
9.6
/10
Reviewed 11 week(s) ago
There is a 24-hour chat that is very helpful and they also help carry the items.
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3 people find it helpful
Accommodation's Reply
10 Sep 2025
Hello R*a, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
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N***a
8.5
/10
Reviewed 13 week(s) ago
It was a great stay here, the staff were quite friendly, the food was pretty good😊
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2 people find it helpful
Accommodation's Reply
10 Sep 2025
Hello N*a, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod next time. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
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R***s
8.5
/10
Reviewed 14 week(s) ago
The atmosphere is like having a house on a pine forest hill, the air is fresh and beautiful, only the room is not soundproof, and the lights are faulty and cannot be turned off, but the service is fast response and immediately fixed.
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3 people find it helpful
Accommodation's Reply
11 Sep 2025
Hello R*s, Warm greetings from Bobobox Indonesia. Thank you for your review of your booking experience at Bobocabin Cikole. We are very happy to know that you enjoyed the atmosphere of our Bobocabin. We have received your feedback regarding the lack of soundproofing in the room and the problem with the lights that cannot be turned off. We apologize for any inconvenience. This kind of feedback is very important and will be used as evaluation material for improving our service in the future. We hope to continue to be a comfortable and efficient choice for every guest who needs a place to rest. If there is anything else you would like to convey or need further assistance, please contact our Customer Care via WhatsApp (Chat Only). Warm regards and see you again 🐨. Syasya. Customer Care Unit | Bobobox Indonesia
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d***a
Staycation
8.2
/10
Reviewed 14 week(s) ago
I stayed for 1 night for a staycation, the place was comfortable, clean, had complete amenities and the service was good and friendly.
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1 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
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I***l
Leisure
10.0
/10
Reviewed 15 week(s) ago
Thank you and for the room according to request and clean.
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2 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello Sis, Warm greetings from Bobobox Indonesia! Thank you for choosing Bobobox as your preferred accommodation and for sharing your experience during your stay at Bobocabin Cikole. We hope you had a pleasant stay at Bobocabin Cikole! We look forward to welcoming you to Bobocabin/Bobopod again. 🐨. Warm regards, Syasya. Customer Care Unit | Bobobox Indonesia
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N***a
Staycation
9.7
/10
Reviewed 15 week(s) ago
The staff were really helpful and friendly
2 people find it helpful
Accommodation's Reply
14 Aug 2025
Hello,
Warm greetings from Bobobox Indonesia!
Big thanks for staying with us and for taking the time to share your experience at Bobocabin Cikole. We hope you had such an enjoyable stay at Bobocabin Cikole!
Looking forward to seeing you again! We can't wait for your next adventure with Bobocabin/Bobopod. 🐨.
Warm regards 🐨
Syasya
Customer Care Unit | Bobobox Indonesia
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