Cihampelas Hotel 2

Hotels
8.3
/10
Very Good
42 reviews
In the Area
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Bandung, Bandung City, West Java, Indonesia, Cihampelas, Bandung, Jawa Barat, Indonesia, 40131

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Cihampelas Hotel 2 is a good choice when you are visiting Cihampelas. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Cihampelas Hotel 2 Address: Map & Location

Bandung, Bandung City, West Java, Indonesia, Cihampelas, Bandung, Jawa Barat, Indonesia, 40131
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Lobby Cihampelas Hotel 2
Lobby 2 Cihampelas Hotel 2

Discover More About Cihampelas Hotel 2

Location


Staying at Cihampelas Hotel 2 is a good choice when you are visiting Cihampelas.

About Cihampelas Hotel 2

For you, travelers who wish to travel comfortably on a budget, Cihampelas Hotel 2 is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Cihampelas Hotel 2 provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Cihampelas Hotel 2, a wonderful accommodation for your family holiday.

While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Cihampelas Hotel 2 is suitable for you who value privacy during your stay.

Cihampelas Hotel 2 is the smartest choice for you who are looking for affordable accommodation with outstanding service.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Cihampelas Hotel 2 exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Cihampelas Hotel 2 is a hotel with great comfort and excellent service according to most hotel's guests.

Staying at Cihampelas Hotel 2 will surely satisfy you with its great hospitality and affordable price.

All facilities in Cihampelas Hotel 2

Bar, Cafe and Lounge Cihampelas Hotel 2
Bar, Cafe and Lounge
Common Space Cihampelas Hotel 2
Common Space
Lobby Cihampelas Hotel 2
Lobby
Exterior Cihampelas Hotel 2
Exterior
Others Cihampelas Hotel 2
Others

Hotel Services

  • Concierge
  • Early Check-in
  • Express check-out
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Luggage storage

General

  • AC
  • Ballroom
  • Connecting rooms
  • Family room
  • Smoking area

Public Facilities

  • Parking
  • Elevator
  • Restaurant
  • Lunch restaurant
  • WiFi in public area

Business Facilities

  • Meeting facilities
  • Photocopier
  • PRINTER
  • Projector

In-room Facilities

  • Desk
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Laundry
  • Shops

Accessibilty

  • Disabled access friendly
  • Braille or raised signage

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Cihampelas Hotel 2

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.

General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Available rooms at Cihampelas Hotel 2
13
Number of floors in Cihampelas Hotel 2
3
Another facilities in Cihampelas Hotel 2
Concierge, Early Check-in, Express check-out, Front desk, 24-hour Receptionist

Frequently asked question in Cihampelas Hotel 2

What are available facilities at Cihampelas Hotel 2?
There are top facilites at Cihampelas Hotel 2 such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Cihampelas Hotel 2?
Check-in time at Cihampelas Hotel 2 is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Cihampelas Hotel 2?
Cihampelas Hotel 2 is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Cihampelas Hotel 2 have?
Cihampelas Hotel 2 has 3 floors.
How many rooms are available at Cihampelas Hotel 2?
Cihampelas Hotel 2 has 13 rooms in total.
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More Reviews from Other Guests in Cihampelas Hotel 2

8.3
Very Good
From 42 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.9

Meal

8.2

Location

8.9

Service and Facilites

8.1

People often mention about Cihampelas Hotel 2
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Family Friendly (1)
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Traveler Reviews Cihampelas Hotel 2

Number of reviews per page
20
40
Customer reviews
Hilman F.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Overall, it's quite recommended, but there are some facilities that are less than satisfactory. The faucet/shower in the bathroom needs to be repaired. And the AC doesn't function properly.
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L***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The hotel room was very inadequate in terms of both facilities and service. I booked for two nights and asked for cleaning on the second day, but the room wasn't cleaned either. Luckily, there were cleaning men who would clean at night... Please help the lobby staff in the morning, so they can focus on customer requests.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time and opportunity to provide us with your feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the room cleaning request that was not promptly addressed by our staff in the morning. We also sincerely appreciate your appreciation for the housekeeping staff who assisted us in the evening. This is an important assessment for our front desk and housekeeping teams, so that we can better respond and coordinate in meeting our guests' needs. We look forward to welcoming you back again with even better service in the future. Best regards, Hotel Management 2 Cihampelas
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
It's fine for a 2-star hotel, if I'm not mistaken. But there are a few things to note: - The teaspoons in my room were used by someone else. I didn't mind because I wasn't making tea or coffee, so I didn't request replacements. But they still looked bad, so why not replace them for new guests? - The AC often turned off by itself. I don't understand whether it's an automatic AC or something, but it's really hard to turn on and turns itself off after a while. I don't sleep well, and I wake up feeling hot. - There are no power outlets near the desk or chair. I don't understand the concept of the room, maybe because I chose the cheapest and most basic one, but it doesn't make sense that there aren't any power outlets near the desk. Why would someone be working and typing and having their battery low have to move to the tea and coffee table with a power outlet? And the table is really small (it's only for tea and coffee, of course) :) - The power outlet for the bedroom light is broken. I'm the type who needs the lights off when I sleep. When I tried to turn it on, the main light (the one above the bed) wouldn't turn off. The bathroom and the light above the table could be turned off, so I concluded it was broken but wasn't fixed before guests arrived. But I didn't complain at all until I checked out, because I couldn't be bothered with the hassle, especially if people came into the room to check the power outlets, etc. which incidentally you have to check everything before the guest checks in and because I'm only there for 4 days and often work out, I just have to wait until I check out. FYI, the receptionist service is mostly good and friendly, there is only 1 "gentleman" who asked when I asked "I want to check out tomorrow at 6 am, can I?" (because as far as I know there are hotels that can only check out at certain times, it's not too early), but in fact the father looked at me with a rather dismissive look, he thought I had misspoken "check out" to mean "check out", he didn't know if I had already stayed there for 3 days. He was a bit annoyed with his look as if "I don't understand staying in a hotel, it's really annoying, but. Yes, it's also called a cheap hotel. But please use it as an evaluation, because even though it's the cheapest type, I still pay. Thanks
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time and care to write this detailed review. We apologize for any inconvenience you experienced regarding the condition of the spoons, air conditioner, the location of the power outlets and light switches in the room. We have passed your comments to our housekeeping and engineering team for prioritization of improvements and reviews before the next guest’s stay. We apologize for the minor misunderstanding that occurred at the front desk. This is an assessment to ensure that we continue to improve our communication and service, so that all guests feel fully appreciated. We appreciate your honest assessment and look forward to welcoming you back for an even more comfortable experience in the future. Best regards, Hotel Management 2 Cihampelas
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Astrid R. T.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 12 week(s) ago
The room maintenance is lacking, it looks old, the bathroom smells and there are lots of rusty things, but the lobby is nice and looks elegant.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Ms. Astrid R. T., Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience you experienced regarding the less than optimal room maintenance and bathroom conditions. This is a serious concern for our team and will be followed up immediately. We are also pleased to know that the lobby area left a positive impression on you. We would like to convey that we are committed to providing the best service to all our guests, regardless of their booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with a much better experience. Sincerely, Cihampelas Hotel 2 Management
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Check-in was fast, and we also had a late check-out at 12:30 PM. The room was also standard, but adequate.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. B*a, Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with such a valuable review. We are pleased to know that check-in was quick and that you were able to enjoy the late check-out facility. We also noted your feedback regarding the standard rooms and will continue to strive to ensure the comfort of every guest. We are committed to providing the best service to all our guests, regardless of their booking method. Your feedback is important for us to continuously improve the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even more memorable experience. Sincerely, Cihampelas Hotel 2 Management
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 12 week(s) ago
The staff are very nice and accomodating. But the problems are the room is so old, even the toilet flush doesn't work properly. Some place have dust and webs too. But i love the service, the staff are informative.
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. J***n, Thank you for choosing Cihampelas Hotel 2 during your stay in Bandung. We truly appreciate the time you took to share your feedback with us. We are delighted to hear that our staff’s hospitality and service left a positive impression on you. However, we sincerely apologize for the inconveniences regarding the room condition, the toilet flush, and cleanliness issues in some areas. Please rest assured that these matters have been noted and will be followed up by our team. We are committed to providing the best service to all our guests regardless of the booking channel. Your feedback is very valuable for us to continuously improve our facilities and services. We look forward to welcoming you again in the future, with a much better experience. Sincerely, Management of Cihampelas Hotel 2
r***u
icon-origin-TRAVELOKA
7.9
/10
Reviewed 14 week(s) ago
The pillowcases are musty, the soap dish is not very good, even though it is an old hotel, it should be replaced for the comfort of the guests, overall everything else is okay
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. r*u, Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience caused by the poor condition of the pillowcases and soap dispenser. Although our hotel is an older building, we will continue to make improvements to ensure guest comfort. We are pleased to hear that you were overall satisfied with your stay at our hotel. We would like to convey that we are committed to providing the best service to all our guests, regardless of booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even better experience. Sincerely, Cihampelas Hotel 2 Management
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Friendly hotel staff and strategic location
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. A*g, Thank you for choosing Cihampelas Hotel 2 as your place to stay during your stay in Bandung. We appreciate the time you have taken to provide us with such a valuable review. We are pleased to learn that the friendliness of our staff and the hotel's strategic location provided a positive experience for you during your stay. We would like to convey that we are committed to providing the best service to all our guests, regardless of their booking method. Your feedback motivates us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even more memorable experience. Sincerely, Cihampelas Hotel 2 Management
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R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
Friendly staff, clean, and comfortable. If you're in Bandung again, it's a great place to stay.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. R*o, Thank you for choosing Cihampelas Hotel 2 as your place to stay during your stay in Bandung. We appreciate the time you have taken to provide us with such a valuable review. We are pleased to know that the friendliness of the staff, the cleanliness, and the comfort of the hotel provided a pleasant experience for you. Your remarks that our hotel is a comfortable choice when visiting Bandung are a great honor for us. We would like to convey that we are committed to providing the best service to all guests regardless of their booking method. Your input and appreciation are a motivation for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even more memorable experience. Sincerely, Cihampelas Hotel 2 Management
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M***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
I was a bit disappointed that I was placed at the top end, the AC wasn't cold enough, the TV remote was faulty, but after complaining, thank God I was moved and got a pretty nice room near the F.O. I hope the service will be improved again, don't make it different just because you ordered from the app.
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2 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mr./Mrs. M*d,*Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience you may have experienced regarding the room location, air conditioning temperature, and the problem with the TV remote. We also appreciate your patience while we handled this matter, and we are pleased to know that the replacement room better meets your expectations. We would like to convey that we are committed to providing the best service to all our guests, regardless of booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with a much better experience. Sincerely, Cihampelas Hotel 2 Management
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Rondang P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 20 week(s) ago
The staff was friendly and very helpful. The lobby is nice and comfortable, and quite aesthetically pleasing for photos. However, the room cleanliness could be improved. There was plastic trash under the bed, stains on the sheets, the toilet was slippery, and the windows were quite dirty and dusty.
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2 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mrs. Rondang P., Thank you for staying at Cihampelas Hotel 2 and for sharing your review of your experience with us. We are pleased to know that you felt comfortable with the service of our staff and the pleasant atmosphere of the lobby. Your positive comments are an encouragement for our team to continue providing the best service. We also apologize for any inconvenience you experienced regarding the cleanliness of your room. Your feedback is a serious concern for our Housekeeping team, and we will follow up immediately to ensure a similar incident does not occur in the future. Thank you for your trust, and we look forward to welcoming you back with even better service and quality. Sincerely, Cihampelas Hotel 2 Management
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Rafi M. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Great, this is my regular hotel to stay at with my family, strategic location.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Rafi M. R., Thank you for entrusting your family with your stay at Cihampelas Hotel 2. We greatly appreciate your positive review, especially regarding our strategic location. We will continue to strive to improve the quality of our service so that you and your family will always have a pleasant stay on each subsequent visit. Sincerely, Cihampelas Hotel 2
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable and nice, quiet, cool, safe, the hotel is good
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. N*a, Thank you for giving us a perfect score and a very positive review for Cihampelas Hotel 2. We are delighted to know that you felt comfortable, calm, and safe during your stay, and that you found our hotel a cool and pleasant place to stay. This feedback motivates the entire team to continue to maintain a comfortable atmosphere and excellent service on every visit. Sincerely, Cihampelas Hotel 2
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A***g
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The service is good, when I got a room with a coverbed there was a stain then reported it to the receptionist and was immediately replaced with another room instead of exchanging the caverbed. The hot water is not hot enough but it is enough, it's just that the building is old but quite clean.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for staying with us and leaving us a positive review. We are pleased to know that our front desk team was able to assist you promptly. We have noted your feedback regarding the hot water and the condition of the building for future evaluation and improvement. We look forward to welcoming you back again soon for an even better experience. Warm regards, CIhampelas Hotel 2
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o***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Strategic location, better choose 2nd or 3rd floor because 1st floor is in the basement, signal is bad. Wi-Fi access connection is bad.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for sharing your experience at our hotel and for your positive review. We are pleased to know that you found our location convenient. We apologize for any inconvenience regarding the signal in the basement and the Wi-Fi connection. We have forwarded this feedback to improve our service so that guests can enjoy better connectivity in all areas. We hope to welcome you back for an even more comfortable experience. Warm regards, Cihampelas Hotel 2
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Dina S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
It didn't take long because I was in a hurry, my suggestion is please provide the Wi-Fi password 🤣😝
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Ms. Dina S., Thank you for choosing Cihampelas Hotel 2 as your place to stay during your business trip, and for giving us a perfect rating and a pleasant review. We are glad to know that you enjoyed your stay even though it was short. Thank you also for your suggestion regarding the Wi-Fi password information. This input is highly appreciated and will be followed up immediately to make it more informative for future guests. We hope that in the next opportunity you can stay longer and enjoy our facilities more fully. Warm regards, Cihampelas Hotel 2
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Reza P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The hotel is strategic, only the cleanliness of the bathroom needs to be improved.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Mr. Reza P., Thank you for choosing Cihampelas Hotel 2 as your accommodation, and for giving us a constructive review and rating. We are pleased to know that you feel helped by the strategic location of our hotel. Regarding the input regarding the cleanliness of the bathroom, we apologize for the inconvenience felt and will immediately follow up on this with the housekeeping team so that it can be more optimal in the future. Hopefully we can welcome you back with a more comfortable and enjoyable stay experience. Warm regards, Cihampelas Hotel 2
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A***r
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
Please pay more attention to cleanliness.
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2 people find it helpful
Accommodation's Reply
26 May 2025
Dear Sir/Madam, Thank you for your review and rating. We apologize for any inconvenience related to cleanliness during your stay at Cihampelas Hotel 2. Your input means a lot to us and we have conveyed it to the housekeeping team so that the cleanliness of the rooms and hotel facilities will be given more attention. We hope to welcome you back with a better stay experience on another occasion. Best regards, Management of Cihampelas Hotel 2
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A***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Recommendations for staying in Bandung.
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Accommodation's Reply
26 May 2025
Dear Sir/Madam. Thank you very much for your recommendation and excellent rating for Cihampelas Hotel 2. We are very pleased to know that you are satisfied during your stay with us. Hopefully we can continue to provide the best service and be the main choice when visiting Bandung. We look forward to welcoming you back again in the future. Warm regards, Management of Cihampelas Hotel 2
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H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
for the first time experience in this hotel is very impressive, although the building is old, but clean and quite comfortable, and the staff is friendly & cooperative, for example when my room had a power outage, moved to another room, they were responsible, and the hot water was stable hot, and the facilities are complete, although standard, there is a water heater, the deposit is only 50 thousand, next time I stay there again, worth the cheap price but comfortable,
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you very much for sharing your experience while staying at Cihampelas Hotel 2 😊. We are very happy to hear that you felt comfortable, even though our hotel building is old. Cleanliness and comfort of the room are indeed our priority, and we also always try to provide responsive and responsible service when there are obstacles. Thank you also for your appreciation of the facilities we provide. Reviews like this mean a lot to us and are an encouragement to continue providing the best service. We look forward to welcoming you back on your next visit. May you always be healthy and happy 💙. Warm regards, Cihampelas Hotel 2
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Lobby 4 Cihampelas Hotel 2

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.3
Very Good
From 42 reviews
Provided by travelers on
Cleanliness

7.5

Room Comfort

7.9

Meal

8.2

Location

8.9

Service and Facilites

8.1

People often mention about Cihampelas Hotel 2
All
Family Friendly (1)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Cihampelas Hotel 2

Number of reviews per page
20
40
Customer reviews
Hilman F.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
Overall, it's quite recommended, but there are some facilities that are less than satisfactory. The faucet/shower in the bathroom needs to be repaired. And the AC doesn't function properly.
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L***s
icon-origin-TRAVELOKA
5.0
/10
Reviewed 9 week(s) ago
The hotel room was very inadequate in terms of both facilities and service. I booked for two nights and asked for cleaning on the second day, but the room wasn't cleaned either. Luckily, there were cleaning men who would clean at night... Please help the lobby staff in the morning, so they can focus on customer requests.
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2 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time and opportunity to provide us with your feedback. We apologize for any inconvenience you experienced during your stay, particularly regarding the room cleaning request that was not promptly addressed by our staff in the morning. We also sincerely appreciate your appreciation for the housekeeping staff who assisted us in the evening. This is an important assessment for our front desk and housekeeping teams, so that we can better respond and coordinate in meeting our guests' needs. We look forward to welcoming you back again with even better service in the future. Best regards, Hotel Management 2 Cihampelas
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E***a
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 11 week(s) ago
It's fine for a 2-star hotel, if I'm not mistaken. But there are a few things to note: - The teaspoons in my room were used by someone else. I didn't mind because I wasn't making tea or coffee, so I didn't request replacements. But they still looked bad, so why not replace them for new guests? - The AC often turned off by itself. I don't understand whether it's an automatic AC or something, but it's really hard to turn on and turns itself off after a while. I don't sleep well, and I wake up feeling hot. - There are no power outlets near the desk or chair. I don't understand the concept of the room, maybe because I chose the cheapest and most basic one, but it doesn't make sense that there aren't any power outlets near the desk. Why would someone be working and typing and having their battery low have to move to the tea and coffee table with a power outlet? And the table is really small (it's only for tea and coffee, of course) :) - The power outlet for the bedroom light is broken. I'm the type who needs the lights off when I sleep. When I tried to turn it on, the main light (the one above the bed) wouldn't turn off. The bathroom and the light above the table could be turned off, so I concluded it was broken but wasn't fixed before guests arrived. But I didn't complain at all until I checked out, because I couldn't be bothered with the hassle, especially if people came into the room to check the power outlets, etc. which incidentally you have to check everything before the guest checks in and because I'm only there for 4 days and often work out, I just have to wait until I check out. FYI, the receptionist service is mostly good and friendly, there is only 1 "gentleman" who asked when I asked "I want to check out tomorrow at 6 am, can I?" (because as far as I know there are hotels that can only check out at certain times, it's not too early), but in fact the father looked at me with a rather dismissive look, he thought I had misspoken "check out" to mean "check out", he didn't know if I had already stayed there for 3 days. He was a bit annoyed with his look as if "I don't understand staying in a hotel, it's really annoying, but. Yes, it's also called a cheap hotel. But please use it as an evaluation, because even though it's the cheapest type, I still pay. Thanks
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3 people find it helpful
Accommodation's Reply
04 Nov 2025
Thank you for taking the time and care to write this detailed review. We apologize for any inconvenience you experienced regarding the condition of the spoons, air conditioner, the location of the power outlets and light switches in the room. We have passed your comments to our housekeeping and engineering team for prioritization of improvements and reviews before the next guest’s stay. We apologize for the minor misunderstanding that occurred at the front desk. This is an assessment to ensure that we continue to improve our communication and service, so that all guests feel fully appreciated. We appreciate your honest assessment and look forward to welcoming you back for an even more comfortable experience in the future. Best regards, Hotel Management 2 Cihampelas
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Astrid R. T.
icon-origin-TRAVELOKA
6.4
/10
Reviewed 12 week(s) ago
The room maintenance is lacking, it looks old, the bathroom smells and there are lots of rusty things, but the lobby is nice and looks elegant.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Ms. Astrid R. T., Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience you experienced regarding the less than optimal room maintenance and bathroom conditions. This is a serious concern for our team and will be followed up immediately. We are also pleased to know that the lobby area left a positive impression on you. We would like to convey that we are committed to providing the best service to all our guests, regardless of their booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with a much better experience. Sincerely, Cihampelas Hotel 2 Management
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B***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Check-in was fast, and we also had a late check-out at 12:30 PM. The room was also standard, but adequate.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. B*a, Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with such a valuable review. We are pleased to know that check-in was quick and that you were able to enjoy the late check-out facility. We also noted your feedback regarding the standard rooms and will continue to strive to ensure the comfort of every guest. We are committed to providing the best service to all our guests, regardless of their booking method. Your feedback is important for us to continuously improve the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even more memorable experience. Sincerely, Cihampelas Hotel 2 Management
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J***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.3
/10
Reviewed 12 week(s) ago
The staff are very nice and accomodating. But the problems are the room is so old, even the toilet flush doesn't work properly. Some place have dust and webs too. But i love the service, the staff are informative.
1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. J***n, Thank you for choosing Cihampelas Hotel 2 during your stay in Bandung. We truly appreciate the time you took to share your feedback with us. We are delighted to hear that our staff’s hospitality and service left a positive impression on you. However, we sincerely apologize for the inconveniences regarding the room condition, the toilet flush, and cleanliness issues in some areas. Please rest assured that these matters have been noted and will be followed up by our team. We are committed to providing the best service to all our guests regardless of the booking channel. Your feedback is very valuable for us to continuously improve our facilities and services. We look forward to welcoming you again in the future, with a much better experience. Sincerely, Management of Cihampelas Hotel 2
r***u
icon-origin-TRAVELOKA
7.9
/10
Reviewed 14 week(s) ago
The pillowcases are musty, the soap dish is not very good, even though it is an old hotel, it should be replaced for the comfort of the guests, overall everything else is okay
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. r*u, Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience caused by the poor condition of the pillowcases and soap dispenser. Although our hotel is an older building, we will continue to make improvements to ensure guest comfort. We are pleased to hear that you were overall satisfied with your stay at our hotel. We would like to convey that we are committed to providing the best service to all our guests, regardless of booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even better experience. Sincerely, Cihampelas Hotel 2 Management
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A***g
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
Friendly hotel staff and strategic location
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. A*g, Thank you for choosing Cihampelas Hotel 2 as your place to stay during your stay in Bandung. We appreciate the time you have taken to provide us with such a valuable review. We are pleased to learn that the friendliness of our staff and the hotel's strategic location provided a positive experience for you during your stay. We would like to convey that we are committed to providing the best service to all our guests, regardless of their booking method. Your feedback motivates us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even more memorable experience. Sincerely, Cihampelas Hotel 2 Management
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R***o
icon-Transit
Transit
icon-origin-TRAVELOKA
8.2
/10
Reviewed 14 week(s) ago
Friendly staff, clean, and comfortable. If you're in Bandung again, it's a great place to stay.
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Accommodation's Reply
25 Sep 2025
Dear Mr./Ms. R*o, Thank you for choosing Cihampelas Hotel 2 as your place to stay during your stay in Bandung. We appreciate the time you have taken to provide us with such a valuable review. We are pleased to know that the friendliness of the staff, the cleanliness, and the comfort of the hotel provided a pleasant experience for you. Your remarks that our hotel is a comfortable choice when visiting Bandung are a great honor for us. We would like to convey that we are committed to providing the best service to all guests regardless of their booking method. Your input and appreciation are a motivation for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with an even more memorable experience. Sincerely, Cihampelas Hotel 2 Management
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M***d
icon-origin-TRAVELOKA
8.8
/10
Reviewed 19 week(s) ago
I was a bit disappointed that I was placed at the top end, the AC wasn't cold enough, the TV remote was faulty, but after complaining, thank God I was moved and got a pretty nice room near the F.O. I hope the service will be improved again, don't make it different just because you ordered from the app.
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2 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mr./Mrs. M*d,*Thank you for choosing Cihampelas Hotel 2 as your accommodation during your stay in Bandung. We appreciate the time you have taken to provide us with your valuable review and feedback. We apologize for any inconvenience you may have experienced regarding the room location, air conditioning temperature, and the problem with the TV remote. We also appreciate your patience while we handled this matter, and we are pleased to know that the replacement room better meets your expectations. We would like to convey that we are committed to providing the best service to all our guests, regardless of booking method. Your feedback is an important note for us to continue improving the quality of our facilities and services in the future. We look forward to welcoming you back in the future, with a much better experience. Sincerely, Cihampelas Hotel 2 Management
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Rondang P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.7
/10
Reviewed 20 week(s) ago
The staff was friendly and very helpful. The lobby is nice and comfortable, and quite aesthetically pleasing for photos. However, the room cleanliness could be improved. There was plastic trash under the bed, stains on the sheets, the toilet was slippery, and the windows were quite dirty and dusty.
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2 people find it helpful
Accommodation's Reply
07 Aug 2025
Dear Mrs. Rondang P., Thank you for staying at Cihampelas Hotel 2 and for sharing your review of your experience with us. We are pleased to know that you felt comfortable with the service of our staff and the pleasant atmosphere of the lobby. Your positive comments are an encouragement for our team to continue providing the best service. We also apologize for any inconvenience you experienced regarding the cleanliness of your room. Your feedback is a serious concern for our Housekeeping team, and we will follow up immediately to ensure a similar incident does not occur in the future. Thank you for your trust, and we look forward to welcoming you back with even better service and quality. Sincerely, Cihampelas Hotel 2 Management
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Rafi M. R.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Great, this is my regular hotel to stay at with my family, strategic location.
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Accommodation's Reply
28 Jul 2025
Dear Mr. Rafi M. R., Thank you for entrusting your family with your stay at Cihampelas Hotel 2. We greatly appreciate your positive review, especially regarding our strategic location. We will continue to strive to improve the quality of our service so that you and your family will always have a pleasant stay on each subsequent visit. Sincerely, Cihampelas Hotel 2
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N***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
Comfortable and nice, quiet, cool, safe, the hotel is good
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Accommodation's Reply
28 Jul 2025
Dear Mr./Ms. N*a, Thank you for giving us a perfect score and a very positive review for Cihampelas Hotel 2. We are delighted to know that you felt comfortable, calm, and safe during your stay, and that you found our hotel a cool and pleasant place to stay. This feedback motivates the entire team to continue to maintain a comfortable atmosphere and excellent service on every visit. Sincerely, Cihampelas Hotel 2
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A***g
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
The service is good, when I got a room with a coverbed there was a stain then reported it to the receptionist and was immediately replaced with another room instead of exchanging the caverbed. The hot water is not hot enough but it is enough, it's just that the building is old but quite clean.
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1 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for staying with us and leaving us a positive review. We are pleased to know that our front desk team was able to assist you promptly. We have noted your feedback regarding the hot water and the condition of the building for future evaluation and improvement. We look forward to welcoming you back again soon for an even better experience. Warm regards, CIhampelas Hotel 2
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o***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 25 week(s) ago
Strategic location, better choose 2nd or 3rd floor because 1st floor is in the basement, signal is bad. Wi-Fi access connection is bad.
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2 people find it helpful
Accommodation's Reply
15 Jul 2025
Dear Sir/Madam, Thank you for sharing your experience at our hotel and for your positive review. We are pleased to know that you found our location convenient. We apologize for any inconvenience regarding the signal in the basement and the Wi-Fi connection. We have forwarded this feedback to improve our service so that guests can enjoy better connectivity in all areas. We hope to welcome you back for an even more comfortable experience. Warm regards, Cihampelas Hotel 2
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Dina S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 27 week(s) ago
It didn't take long because I was in a hurry, my suggestion is please provide the Wi-Fi password 🤣😝
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Ms. Dina S., Thank you for choosing Cihampelas Hotel 2 as your place to stay during your business trip, and for giving us a perfect rating and a pleasant review. We are glad to know that you enjoyed your stay even though it was short. Thank you also for your suggestion regarding the Wi-Fi password information. This input is highly appreciated and will be followed up immediately to make it more informative for future guests. We hope that in the next opportunity you can stay longer and enjoy our facilities more fully. Warm regards, Cihampelas Hotel 2
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Reza P.
icon-origin-TRAVELOKA
8.4
/10
Reviewed 27 week(s) ago
The hotel is strategic, only the cleanliness of the bathroom needs to be improved.
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1 people find it helpful
Accommodation's Reply
19 Jun 2025
Dear Mr. Reza P., Thank you for choosing Cihampelas Hotel 2 as your accommodation, and for giving us a constructive review and rating. We are pleased to know that you feel helped by the strategic location of our hotel. Regarding the input regarding the cleanliness of the bathroom, we apologize for the inconvenience felt and will immediately follow up on this with the housekeeping team so that it can be more optimal in the future. Hopefully we can welcome you back with a more comfortable and enjoyable stay experience. Warm regards, Cihampelas Hotel 2
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A***r
icon-origin-TRAVELOKA
8.4
/10
Reviewed 30 week(s) ago
Please pay more attention to cleanliness.
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2 people find it helpful
Accommodation's Reply
26 May 2025
Dear Sir/Madam, Thank you for your review and rating. We apologize for any inconvenience related to cleanliness during your stay at Cihampelas Hotel 2. Your input means a lot to us and we have conveyed it to the housekeeping team so that the cleanliness of the rooms and hotel facilities will be given more attention. We hope to welcome you back with a better stay experience on another occasion. Best regards, Management of Cihampelas Hotel 2
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A***s
icon-origin-TRAVELOKA
9.4
/10
Reviewed 31 week(s) ago
Recommendations for staying in Bandung.
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Accommodation's Reply
26 May 2025
Dear Sir/Madam. Thank you very much for your recommendation and excellent rating for Cihampelas Hotel 2. We are very pleased to know that you are satisfied during your stay with us. Hopefully we can continue to provide the best service and be the main choice when visiting Bandung. We look forward to welcoming you back again in the future. Warm regards, Management of Cihampelas Hotel 2
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H***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 35 week(s) ago
for the first time experience in this hotel is very impressive, although the building is old, but clean and quite comfortable, and the staff is friendly & cooperative, for example when my room had a power outage, moved to another room, they were responsible, and the hot water was stable hot, and the facilities are complete, although standard, there is a water heater, the deposit is only 50 thousand, next time I stay there again, worth the cheap price but comfortable,
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Accommodation's Reply
22 Apr 2025
Dear Sir/Madam, Thank you very much for sharing your experience while staying at Cihampelas Hotel 2 😊. We are very happy to hear that you felt comfortable, even though our hotel building is old. Cleanliness and comfort of the room are indeed our priority, and we also always try to provide responsive and responsible service when there are obstacles. Thank you also for your appreciation of the facilities we provide. Reviews like this mean a lot to us and are an encouragement to continue providing the best service. We look forward to welcoming you back on your next visit. May you always be healthy and happy 💙. Warm regards, Cihampelas Hotel 2
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