Country Heritage Resort Hotel Surabaya

Hotels
8.2
Convenient
From 3,250 verified guests reviews

What Guests Say About Their Stay

Peaceful Ambience (1)
In the Area
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Jalan Nginden Intan Utara No. 7, Sukolilo, Surabaya, Jawa Timur, Indonesia, 60118

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
Staying at Country Heritage Resort Hotel Surabaya is a good choice when you are visiting Sukolilo. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Country Heritage Resort Hotel Surabaya

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Jalan Nginden Intan Utara No. 7, Sukolilo, Surabaya, Jawa Timur, Indonesia, 60118
Lobby Country Heritage Resort Hotel Surabaya
Lobby 2 Country Heritage Resort Hotel Surabaya

Discover More About Country Heritage Resort Hotel Surabaya

Location


Staying at Country Heritage Resort Hotel Surabaya is a good choice when you are visiting Sukolilo.

About Country Heritage Resort Hotel Surabaya

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Country Heritage Resort Hotel Surabaya.

Have fun with various entertaining facilities for you and the whole family at Country Heritage Resort Hotel Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Country Heritage Resort Hotel Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Country Heritage Resort Hotel Surabaya.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Country Heritage Resort Hotel Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Country Heritage Resort Hotel Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Country Heritage Resort Hotel Surabaya is the right place to stay.

All facilities in Country Heritage Resort Hotel Surabaya

Swimming Pool Country Heritage Resort Hotel Surabaya
Swimming Pool
Fitness Center Country Heritage Resort Hotel Surabaya
Fitness Center
Functional Hall Country Heritage Resort Hotel Surabaya
Functional Hall
Lobby Country Heritage Resort Hotel Surabaya
Lobby
Exterior Country Heritage Resort Hotel Surabaya
Exterior

General

  • AC
  • Ballroom
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Smoke-free
  • Terrace

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Gift shop
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Hotel Services

  • Bellhop
  • Welcoming drinks
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

Things to Do

  • Barbecue
  • Fitness center
  • Garden
  • Outdoor facilities
  • Outdoor pool
  • Outdoor pool

In-room Facilities

  • Bathtub
  • Cable TV
  • Desk
  • Refrigerator
  • Shower
  • TV

Public Facilities

  • Parking
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Business Facilities

  • Business center
  • Conference room
  • Meeting facilities
  • Photocopier

Food and Drinks

  • Restaurant with AC
  • Cafe
  • Dining area

Transportation

  • Area shuttle with surcharge
  • Secure parking

Family-friendly Facilities

  • Children pool

Accessibilty

  • Accessible parking

Sports and Recreations

  • Fitness center

Kids and Pets

  • Babysitting

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Country Heritage Resort Hotel Surabaya

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Some rooms are being renovated until further notice. Thank you

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00

Frequently asked question in Country Heritage Resort Hotel Surabaya

What are available facilities at Country Heritage Resort Hotel Surabaya?
There are top facilites at Country Heritage Resort Hotel Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Country Heritage Resort Hotel Surabaya?
The standard check-in time at Country Heritage Resort Hotel Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00

More Reviews from Other Guests in Country Heritage Resort Hotel Surabaya

Overall Rating & Reviews

From NaN verified guests reviews
8.2
Convenient
Fantastic
984
Very Good
1,445
Satisfying
195
Average
626
Poor
0
Cleanliness
Comfort
Meal
Location
Service

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peaceful ambience (1)
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MA
Muhammad A. A.
10
/ 10
11 Jul 2024
[Engaging opening sentence][Describe your stay experience]] Ambiance/Facilities: [Describe the ambiance and facilities of the hotel]] Food: [Share your thoughts on the food provided]] Staff Assistance: [Describe your experience with the hotel staff]] Highlights: [Mention the things that made your stay special]] Price: [Give your opinion on the value for the price paid]] Location: [Describe the hotel location, e. G, conveniently located near.].
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1 liked this review

Ratna M. A.
8.5
/ 10
09 Jun 2024
Nice place to Staycation. Nice Food, Good Atmosfhere.
Review photo of Country Heritage Resort Hotel Surabaya from Ratna M. A.

1 liked this review

G***d
This is a guest profile.
Leisure
6.3
/ 10
27 May 2024
The air conditioner was not good. There has been instances where some furniture is missing like sofa and chair.

3 liked this review

B***o
This is a guest profile.
Business travel
6.2
/ 10
12 May 2024
Utk budget room nya tidak recommend. Ada aroma aneh di km mandi. Serangga di bed. Amenities minim sekali. Disarankan pesan kamar yang lebih mahal dr hotel.

1 liked this review

Accommodation's Reply
20 May 2024
Dear Mr/Mrs. Warm Greetings from Country Heritage Resort Hotel Surabaya. Thank you for taking your time to share your valuable experiences with us. Our highest mission is to provide the best service and facilities to our guests. We are committed to being a hotel with authentic service and a good reputation for all guests. We are happy to provide satisfaction with different, unforgettable services. However, knowing that you have experienced several unpleasant experiences, we regret and apologize for the uncomfortable situation you experienced while staying at our place. We have forwarded your complaint to the relevant parties as material for evaluating our hotel. We hope to welcome you back next time on your next trip to Surabaya. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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A***l
This is a guest profile.
5.7
/ 10
12 May 2024
Pesan kamar Executive nya astagaa jelek banget kaya kamar mayat, pengap, mengerikan ga sama kaya di foto. Akhirnya di move ke kamar executive king pantry. Kamar baru nyaman ada netflix nya tapi harga nya jelas beda dan kita tidak di refund:(. Breakfast not bad lah buat harga segitu. Tolong dong staff front office cewek yg incharga pagi yg rambutnya disanggul pramugari yg pake behel di training greeting lagi biar ngga jutek banget masa fda kaya gitu? Hospitality nya gaada banget. Fix terakhir kesini gaakan balik lagi.
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Review photo of Country Heritage Resort Hotel Surabaya from A***l

3 liked this review

Accommodation's Reply
20 May 2024
Dear Mr/Mrs. Warm Greetings from Country Heritage Resort Hotel Surabaya. Thank you for your valuable time to provide a review and rating for Country Heritage Resort Surabaya, and your trust in staying at our hotel. This is a very valuable appreciation for us. Reviewing your experience during your stay is a matter of pride for us. We apologize for the inconvenience and positive feedback you have provided to make it better and we ensure that what you are experiencing now does not happen again during your next stay. Once again, on behalf of Country Heritage Resort Surabaya, we apologize and we look forward to welcoming you back. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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F***y
This is a guest profile.
6.7
/ 10
09 May 2024
I come for the pool, but the pool is in bad condition. The pool toilet needs repair. An expensive short stay, but the market price is even more.

1 liked this review

Accommodation's Reply
16 May 2024
Dear Mr/Mrs. Warm Greetings from Country Heritage Resort Hotel Surabaya. Thank you for taking the time to share your experiences while visiting Countey Heitage Resort Surabaya. We apologize for any inconvenience that occurred during your stay and that our products and services did not meet your expectations. Your suggestions and input are very valuable for us, and are very meaningful learning so that we can re-evaluate and improve our service products. Hopefully this will not discourage you from visiting County Heritage Resort Surabaya again, we have great hopes of waiting for your return. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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M***e
This is a guest profile.
6.7
/ 10
01 May 2024
Walaupun bangunan lama, setidaknya perlu dirawat dengan baik.

1 liked this review

Accommodation's Reply
16 May 2024
Dear Mr/Mrs. Warm Greetings from Country Heritage Resort Hotel Surabaya. With a small heart, on behalf of Country Heritage Resort Surabaya, we apologize for the inconvenience felt by our esteemed guests. Thank you for taking your time to provide good reviews and suggestions to always pay attention to our service to our valued guests. We really hope to welcome you back and we will improve our hotel facilities and services in the future. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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G***t
This is a guest profile.
Business travel
8.8
/ 10
26 Apr 2024
Staff sangat ramah, petugas reception mb windi tanggap bisa memberikan info detail saat cari mall terdekat. Membantu sekali saat ibu saya butuh grab untuk ke rumah sakit. Semoga bisa kembali lagi ke country heritage.

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Accommodation's Reply
29 Apr 2024
Dear Mr/Mrs. Warm Greetings from Country Heritage Resort Hotel Surabaya. Thank you for the valuable reviews and stars, we are very happy that you enjoyed a pleasant stay with us, especially our service. We really hope to welcome you back to Country Heritage Resort Surabaya. Sincerely, Management of Country Heritage Resort Hotel. Surabaya.
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dh
dedy h.
9.4
/ 10
11 Apr 2024
Saya menginap di kamar 4003 kelas Signature Queen. Letak kamar saya ini berada di bangunan hotel paling ujung. Ada plus-minusnya dgn lokasi demikian. Plus-nya: 1. Kamar yang saya tempati adalah bangunan baru, jadinya perabot dan segalanya masih tampak baru. 2. Ac OK, air panas berfungsi baik. 3. Wifi kencang. 4. Ada playground outdoor yang menarik buat anak2 & lampu2 taman yang cukup membawa suasana tenang di waktu malam. 5. Kalau butuh ketenangan mungkin kamar ini paling dapet krn lokasinya jauh dari aktivitas keramaian hotel: D. 6. Harganya relatif murah, pada saat hotel2 lain yg selevel mematok tarif fantastis di momen lebaran, hotel ini masih tersedia kamar bertarif 200rban (yg saya tempati ini) 7. TV kamar pakai smart TV. Bagi yang kurang familiar mengoperasikan smart TV mungkin akan membutuhkan penyesuaian dulu. 8. Dekat K24, rs premier, minimarket, dan tempat2 kuliner. Minus-nya: 1. Karena lokasi kamar saya paling ujung sendiri jadinya ya butuh tenaga sih kalau mau ke lobi. Mengingat hotel ini memiliki taman yang luas. Juga mungkin akan susah juga kalau ke lobi jika hujan karena harus melewati taman outdoor yg cukup panjang, kalaupun jalan merapat di bangunan juga akan kena hujan karena ada bberapa tempat yang tidak beratap. Tolong sediakan payung. 2. Plafon kamar mandi di kamar saya tolong diperbaiki ada air yg menetes di celah lampu & tutup plafonnya jangan dibiarkan terbuka. 3. View kamar kurang dapat. Jendela berhadapan dengan pemukiman, sedang view depan kamar berupa pembangunan kamar hotel yang masih dikerjakan. 4. Agak susah bagi tamu disabilitas jika ke kamar ini karena bertangga untuk menuju ke kamar. 5. Di kamar belum disediakan telepon dan buku informasi mengenai fasilitas hotel ini. OK sepertinya itu saja. Overall memuaskan, semoga renovasinya lekas selesai dan bisa dikunjungi lagi 😃
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Review photo of Country Heritage Resort Hotel Surabaya from Dedy H.
Review photo of Country Heritage Resort Hotel Surabaya 2 from Dedy H.
Review photo of Country Heritage Resort Hotel Surabaya 3 from Dedy H.
Review photo of Country Heritage Resort Hotel Surabaya 4 from Dedy H.
Review photo of Country Heritage Resort Hotel Surabaya 5 from Dedy H.
Review photo of Country Heritage Resort Hotel Surabaya 6 from Dedy H.

1 liked this review

PA
Panji A. R.
Business travel
9.4
/ 10
07 Apr 2024
Sudah sering menginap disini. Hotelnya nyaman, staff ramah, lokasi strategis. Minusnya, untuk kamar dan fasilitasnya kurang maintenance. Banyak yg butuh perbaikan, spt colokan listrik yg terlepas, kran WC yg tak berfungsi, lantai yg retak/pecaj, AC yg kurang berfungsi, dll. Tapi overall, Nyaman Dan murah utk stay

1 liked this review

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Exterior 4 Country Heritage Resort Hotel Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.