FOX Hotel Gorontalo

Hotels
8.9
/10
Very Good
282 reviews

What Guests Say About Their Stay

Staff Friendliness (59)
Accessibility (58)
Distance To City Center (52)
Bedroom (52)
L***y
10.0
/ 10
The hotel is nice, clean, comfortable, strategic location under the mall so it's easy to go anywhere. It's really great
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In the Area
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Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114

Main Facilities

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Restaurant
Elevator
Staying at FOX Hotel Gorontalo is a good choice when you are visiting East Kota.
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What's around FOX Hotel Gorontalo

Jl. Sultan Botutihe No. 88, Kota Timur, Kota Gorontalo, Gorontalo, Indonesia, 90114
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Lobby FOX Hotel Gorontalo
Lobby 2 FOX Hotel Gorontalo

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Location


Staying at FOX Hotel Gorontalo is a good choice when you are visiting East Kota.

About FOX Hotel Gorontalo

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from FOX Hotel Gorontalo exclusively for you.

FOX Hotel Gorontalo is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at FOX Hotel Gorontalo.

All facilities in FOX Hotel Gorontalo

Swimming Pool FOX Hotel Gorontalo
Swimming Pool
Fitness Center FOX Hotel Gorontalo
Fitness Center
Lobby FOX Hotel Gorontalo
Lobby
Exterior FOX Hotel Gorontalo
Exterior
Bedroom FOX Hotel Gorontalo
Bedroom

Public Facilities

  • Elevator
  • Coffee/tea in lobby
  • Restaurant
  • Others
  • Room service

Hotel Services

  • Concierge
  • Multilingual staff
  • Express check-out
  • Laundry service

Things to Do

  • Sauna
  • Hot tub
  • Barbecue

Kids and Pets

  • Babysitting

Food and Drinks

  • Cafe

General

  • Smoking area

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in FOX Hotel Gorontalo

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
All special request are subject to availability Upon arrival

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
Restaurant, Elevator
Check-In / Check-Out Time
From 14:00 - Before 12:00
Available rooms at FOX Hotel Gorontalo
176
Number of floors in FOX Hotel Gorontalo
11
Another facilities in FOX Hotel Gorontalo
Coffee/tea in lobby, Others, Room service, Concierge, Multilingual staff

Frequently asked question in FOX Hotel Gorontalo

What are available facilities at FOX Hotel Gorontalo?
There are top facilites at FOX Hotel Gorontalo such as Restaurant, Elevator. (some may require extra charges)
What is normal check-in & check-out time at FOX Hotel Gorontalo?
The standard check-in time at FOX Hotel Gorontalo is starting from From 14:00 while the latest check-out time is at Before 12:00
What is the star rating of FOX Hotel Gorontalo?
FOX Hotel Gorontalo is a 4.0-star hotel.
How many floors does FOX Hotel Gorontalo have?
FOX Hotel Gorontalo has 11 floors.
How many rooms are available at FOX Hotel Gorontalo?
FOX Hotel Gorontalo has 176 rooms in total.
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More Reviews from Other Guests in FOX Hotel Gorontalo

Traveloka (272)
Other sources (10)
8.9
Very Good
From 272 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.6

Location

9.2

Service and Facilites

8.6

People often mention about FOX Hotel Gorontalo
All
Accessibility (28)
Staff Friendliness (27)
Bedroom (27)
Ambiance (25)
Distance to City Center (24)
Bathroom (23)
Room Space (19)
Hotel Area (18)
Taste (18)
Surroundings (17)
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Traveler Reviews FOX Hotel Gorontalo

Number of reviews per page
20
40
Customer reviews
Nanda F. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 day(s) ago
I love this hotel since day 1 🥰
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Accommodation's Reply
28 Aug 2025
Dear Nanda, Mrs. Warm greetings from Fox Hotel Gorontalo. Thank you for sharing your experience while staying at our hotel. We really appreciate your feedback about our hotel. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely Yours, General Manager.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 day(s) ago
Old hotel, facilities are decent
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Accommodation's Reply
25 Aug 2025
Dear Guest, Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was very pleasant. We have just received a review regarding the hotel being old but with decent facilities, and we hope that we will maintain this rating in the future to make your stay memorable. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for an extraordinary stay. Sincerely Yours, General Manager.
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Marcel E. L.
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8.8
/10
Reviewed 1 week(s) ago
Just need to improve the quality
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Accommodation's Reply
22 Aug 2025
Dear Marcel, Mr. Warmest greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was very pleasant. Thank you for your feedback on how we need to improve our work quality, this will motivate us to do even better in the future. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely Yours. General Manager.
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A***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 2 week(s) ago
The view from the room is nice, the room is clean, the atmosphere is comfortable.
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Accommodation's Reply
22 Aug 2025
Dear Guest, Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that you had a very pleasant experience. We have just received a review regarding the cleanliness of the room and the comfortable atmosphere. We hope that we will maintain these values in the future, to make your stay memorable. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely Yours, General Manager.
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R***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 2 week(s) ago
The TV in the room wasn't up to scratch. It might be worth upgrading to a new one. The hotel staff were all friendly, the service was good, and the facilities were quite good.
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Accommodation's Reply
21 Aug 2025
Dear Guest. Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest. We apologize for any inconvenience you may have encountered with our room facilities. Your feedback is important for our evaluation. We also appreciate your review of our friendly staff and excellent service, which we hope we can maintain. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely, General Manager.
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G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.4
/10
Reviewed 2 week(s) ago
The room was dirty. It wasn't worth the price, given the poor interior and cleanliness.
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Accommodation's Reply
21 Aug 2025
Dear Guest, Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest. Thank you for taking the time to provide a review, we apologize for the inconvenience you experienced regarding the dirty room and the existing interior, your feedback is very valuable as evaluation material to improve guest comfort in the future. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to the opportunity to welcome you again for an extraordinary stay. Sincerely, General Manager.
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M***d
icon-origin-TRAVELOKA
6.0
/10
Reviewed 5 week(s) ago
If you want breakfast delivered to your room, there is an additional charge and the room will be cleaned without permission when the guest is out.
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Accommodation's Reply
19 Aug 2025
Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that you had a very pleasant experience. We have just received a review regarding Breakfast. It is true that breakfast delivered to the room will incur an additional charge and that is our SOP, we apologize for the existing rules. We also apologize for the room being cleaned immediately without waiting for instructions from the guest, which made the guest uncomfortable, and we have conveyed this to the relevant department, in the future this will not happen again. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for an extraordinary stay. Sincerely, General Manager.
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Andrew
icon-Business
Business
icon-origin-TRAVELOKA
6.4
/10
Reviewed 6 week(s) ago
My first experience staying at the Fox Hotel. Overall, the service was excellent, but the breakfast menu could be more varied. It would be even nicer if the windows were cleaner and clearer.
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Accommodation's Reply
22 Jul 2025
Dear Andrew, Thank you very much for taking the time to share your experience. We are very happy to read your review, especially our excellent service, as well as your feedback regarding the breakfast menu, and also some interior that needs maintenance, and we are continuously striving to make improvements to enhance guest comfort and satisfaction. For us, your choice to stay here is very important, and we truly hope to welcome you back in the future. The entire team at Fox Hotel Gorontalo looks forward to the opportunity to serve you once again and make your next stay even more memorable. Warm regards, General Manager.
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F***Y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 6 week(s) ago
Very fun and exciting, the location is close to shopping areas
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Accommodation's Reply
22 Jul 2025
Dear Guest. Warm greetings, Thank you for choosing Fox Hotel Gorontalo as your accommodation. We are delighted to know that you enjoyed your stay with us. Guest satisfaction is our top priority. We look forward to welcoming you back soon for an even more memorable experience. Warm regards, General Manager.
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I***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Located in the city center and mall, friendly service.
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Accommodation's Reply
22 Jul 2025
Dear Guest, Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was very pleasant. We have just received a review of the friendly service and supporting facilities at FOX Hotel, and we are very touched by your positive feedback. We are delighted to know that we were able to contribute to making your stay a memorable one. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely, General Manager.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
An old hotel that is still well maintained and clean.
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Accommodation's Reply
08 Jul 2025
Dear Guest, Thank you very much for taking the time to share your experience. We are very pleased about your review where even though our Hotel is an old hotel but it is still well maintained and clean. For us, your choice to stay here means a lot, and we really hope to welcome you back in the future. The entire team at Fox Hotel Gorontalo looks forward to serving you once again and making your next stay even more memorable. Warm regards, General Manager.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel is inside a mall, strategic.
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Accommodation's Reply
08 Jul 2025
Dear Guest. Warm greetings, Thank you for choosing Fox Hotel Gorontalo as your preferred place to stay. We are very pleased to know that you enjoyed your stay with us, as well as the supporting facilities available at our hotel. Guest satisfaction is our top priority. We look forward to welcoming you back in the near future for a more memorable experience. Warm regards, General Manager.
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A***i
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
If I go to Gorontalo, I always stay here
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Accommodation's Reply
08 Jul 2025
Dear Guest. Warm greetings, Thank you for choosing Fox Hotel Gorontalo as your preferred place to stay. We are very pleased to know that you enjoyed your stay with us, as well as the supporting facilities available at our hotel. Guest satisfaction is our top priority. We look forward to welcoming you back in the near future for a more memorable experience. Warm regards, General Manager.
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v***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Friendly and fast, good, improve it.
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Accommodation's Reply
28 Jun 2025
Dear Guest. Warmest greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was a pleasant one. We have just received a review regarding the friendly staff and prompt service at FOX hotel, we are very touched by your positive feedback. We are very pleased to know that we were able to contribute in making your stay a memorable one. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely, General Manager.
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A***l
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Lack of waiters and limited room availability
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Accommodation's Reply
24 Jun 2025
Dear Value Guest. Warmest Greetings fox hotel Gorontalo. As a valued guest, we greatly appreciate you taking the time to provide us with feedback. Your experience during your stay at Fox Hotel Gorontalo is very important to us, and we are very sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you may have experienced. Please be aware that we take all guest complaints seriously, and we are committed to addressing and resolving the issues you have brought to our attention. If you have additional details or anything else you would like to share, please do not hesitate to contact us. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our services on your next visit. Thank you for bringing this to our attention, and we look forward to serving you better in the future. Best Regards, General Manager.
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FX MARTIN R. Y.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.0
/10
Reviewed 10 week(s) ago
We booked for 2 nights from Friday-Sunday, coincidentally on that weekend the hotel was quite crowded so it took a long time to wait for the elevator to go down / up .... And coincidentally the room we occupied (1011), the bathroom was not in good condition so when taking a shower ..., the entire bathroom was flooded with water because the shower glass could not be closed tightly. And also for 2 nights, the soap + shampoo ran out and was never filled even though there was a 'make. up room's' process but it was still not filled or was that the service provided (we don't know)... Hopefully there is better control over the condition of the room because the location near the mall is very strategic ....
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Accommodation's Reply
22 Jun 2025
Dear Value Guest. Warmest Greetings fox hotel Gorontalo. As a valued guest, we greatly appreciate you taking the time to provide us with feedback. Your experience during your stay at Fox Hotel Gorontalo is very important to us, and we are very sorry to hear that your experience did not meet your expectations. We apologize for any inconvenience you may have experienced. Please be aware that we take all guest complaints seriously, and we are committed to addressing and resolving the issues you have brought to our attention. If you have additional details or anything else you would like to share, please do not hesitate to contact us. Your satisfaction is our priority, and we hope to have the opportunity to restore your trust in our services on your next visit. Thank you for bringing this to our attention, and we look forward to serving you better in the future. Best Regards, General Manager.
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I***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 11 week(s) ago
Everything is very comfortable, I like staying here, only the elevator is a bit slow in my opinion.
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Accommodation's Reply
22 Jun 2025
Dear Guest, Warm greetings from fox hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It is a pleasure to welcome you as our guest, and we are sure that your experience was very pleasant. We have just received an assessment regarding the comfortable room facilities, hopefully in the future we will maintain that value, to make your stay a memorable experience. We also apologize for one of our hotel facilities that was disturbing, making guests uncomfortable, and we have conveyed this to the relevant department, in the future this will not happen again. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to the opportunity to welcome you back for an extraordinary stay experience. Sincerely Yours. General Manager.
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Meto N.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
The room is very comfortable and clean, the service is friendly.
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Accommodation's Reply
12 Jun 2025
Dear Meto M, Mr. Warmest greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was a pleasant one. We have just received a review regarding the comfortable and clean rooms and friendly service provided at FOX hotel, we are very touched by your positive feedback. We are very pleased to know that we were able to contribute in making your stay a memorable one. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely, General Manager.
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L***s
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Economical price, and the facilities are very satisfying, thank you Fox Hotel, especially all the employees are very kind and friendly.
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Accommodation's Reply
10 Jun 2025
Dear Guest, Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was a pleasant one. We have just received a review regarding the price, facilities and friendly service provided at FOX hotel, we are very touched by your positive feedback. We are very pleased to know that we were able to contribute in making your stay a memorable one. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely, General Manager.
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H***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Staying with family... the hotel is in the same building as the Mall and XXI... so there's nowhere else to go...
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Accommodation's Reply
04 Jun 2025
Dear Guest, Warm greetings from Fox Hotel Gorontalo. On behalf of the entire team at Fox Hotel Gorontalo, we would like to express our sincere gratitude for choosing to stay with us. It was a pleasure to have you as our guest, and we are sure that your experience was a pleasant one. We have just received a review regarding the supporting facilities at FOX hotel, we are very touched by your positive feedback. We are very pleased to know that we were able to contribute in making your stay a memorable one. Once again, thank you for choosing Fox Hotel Gorontalo. We look forward to welcoming you back for another wonderful stay. Sincerely, General Manager.
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