How many rooms are available at Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok has 198 rooms in total.

Does Golden Palace Hotel Lombok provide parking?

Yes, Golden Palace Hotel Lombok provides parking. Please confirm details directly with the hotel.

Does Golden Palace Hotel Lombok have a swimming pool?

Yes, a swimming pool is available at Golden Palace Hotel Lombok.

What do past guests say about Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is well-known for its Cleanliness, Room Comfort, Location, as reviewed by verified Traveloka guests.

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Golden Palace Hotel Lombok

Name: Golden Palace Hotel Lombok
Address: Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217, Jalan Sriwijaya no.38, Mataram, Lombok, Nusa Tenggara Barat, 83217, Indonesia
Rating: 9

Hotels

9.0

/10

Exceptional

5,088 reviews

What Guests Say About Their Stay

Staff Friendliness (293)

Room Space (292)

Distance To City Center (289)

Bedroom (289)

R***t

10.0

/ 10

The best hotel in Mataram. Value for money. Quality rooms, quiet, and friendly staff. Definitely recommend.

Dwi M.

10.0

/ 10

The room was very comfortable, spacious, clean, and the service was friendly. I really enjoyed staying here.

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Fahmi H.

10.0

/ 10

The hotel service is satisfactory, the location is safe and comfortable, and the food is delicious. Awesome👍

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Usman H.

10.0

/ 10

Friendly service, clean, strategic and safe location in the city center, lots of choices of food in the restaurant and it tastes good.

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Fahmi H.

10.0

/ 10

Hotel with spacious and quiet rooms, friendly staff, strategic location close to shopping centers and tourist attractions, delicious hotel food.

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In the Area

See Map

Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

WiFi

Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Golden Palace Hotel Lombok

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Golden Palace Hotel Lombok Address: Map & Location

Jalan Sriwijaya no.38, Mataram, Lombok, Lombok, Mataram, Nusa Tenggara Barat, Indonesia, 83217

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Location

Golden Palace Hotel Lombok is a hotel in a good neighborhood, which is located at Mataram City Center.

About Golden Palace Hotel Lombok

Whether you are planning an event or other special occasions, Golden Palace Hotel Lombok is a great choice for you with a large and well-equipped function room to suit your requirements.

Golden Palace Hotel Lombok is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

From business event to corporate gathering, Golden Palace Hotel Lombok provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Golden Palace Hotel Lombok, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Golden Palace Hotel Lombok is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Golden Palace Hotel Lombok exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Golden Palace Hotel Lombok is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Golden Palace Hotel Lombok.

All facilities in Golden Palace Hotel Lombok

Swimming Pool

Fitness Center

Functional Hall

Common Space

Lobby

Food and Drinks

Restaurant with AC
A la carte dinner
A la carte lunch
Bar
Breakfast
Cafe
Dining area
Early bird breakfast
Gala dinner
Hot breakfast
Poolside bar
Show cooking restaurant
Snacks
Snack bar
Vegetarian meal

Hotel Services

Bellhop
Concierge
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Medical service
Multilingual staff
Newspaper in lobby
Newspaper
Tours
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Heater
Non-smoking room
Swimming pool
Rooftop terrace
Smoking area

Things to Do

Barbecue
Fitness center
Garden
Karaoke
Massage
Outdoor pool
Outdoor pool
Sauna
Spa
Hot tub

Public Facilities

Parking
Coffee shop
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

In-room Facilities

Bathtub
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Separate shower and tub
Shower
TV

Nearby Facilities

ATM/Banking
Beauty salon
Gift shop
Grocery
Hair salon
Laundry
Shops
Supermarket

Business Facilities

Business center
Business facilities
Computer station
Conference room
Meeting facilities
Photocopier
PRINTER

Transportation

Area shuttle with surcharge
Car rental
Secure parking
Valet parking

Accessibilty

Accessible parking
Disabled access friendly
Wheelchair accessible

Shuttle Service

Airport transfer (surcharge)
Ferry terminal shuttle (surcharge)

Family-friendly Facilities

Children pool

Sports and Recreations

Fitness center

Accommodation Policy & General Information in Golden Palace Hotel Lombok

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Extra Breakfast

Accommodation charges IDR 150,000/guest for extra breakfast.

Smoking

Smoking is allowed only in the designated smoking area.

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Golden Palace Hotel Lombok	198
Number of floors in Golden Palace Hotel Lombok	12
Another facilities in Golden Palace Hotel Lombok	Restaurant with AC, A la carte dinner, A la carte lunch, Bar, Breakfast

Frequently asked question in Golden Palace Hotel Lombok

What are available facilities at Golden Palace Hotel Lombok?

There are top facilites at Golden Palace Hotel Lombok such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Golden Palace Hotel Lombok?

Check-in time at Golden Palace Hotel Lombok is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Golden Palace Hotel Lombok provide breakfast?

Yes, Golden Palace Hotel Lombok provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Golden Palace Hotel Lombok?

Golden Palace Hotel Lombok is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Golden Palace Hotel Lombok have?

Golden Palace Hotel Lombok has 12 floors.

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More Reviews from Other Guests in Golden Palace Hotel Lombok

Overall Ratings & Reviews Golden Palace Hotel Lombok

Traveloka (5,041)

Other sources (47)

9.0

Exceptional

From 5,041 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.1

Meal

9.0

Location

9.1

Service and Facilites

9.1

People often mention about Golden Palace Hotel Lombok

All

Taste (445)

Variety (438)

In-house Restaurant (431)

In-room Dining (423)

Price (413)

Room Space (302)

Staff Friendliness (298)

Bedroom (296)

Distance to City Center (295)

Ambiance (291)

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Traveler Reviews Golden Palace Hotel Lombok

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Customer reviews

Dwi M.

10.0

/10

Reviewed 4 day(s) ago

The room was very comfortable, spacious, clean, and the service was friendly. I really enjoyed staying here.

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Accommodation's Reply

02 Dec 2025

Dear Mr/Ms. Dwi M., Warmest regards, Golden Palace Hotel Lombok  It was our pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing with us a most memorable experience during your stay at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Reeza Pahlevie, Director of Operations

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Arischa H. Z.

Staycation

10.0

/10

Reviewed 4 day(s) ago

The taste and variety of food are delicious and there are many choices, strategic location.

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Accommodation's Reply

02 Dec 2025

Dear Ms. Arischa H.Z., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Best regards, Reeza Pahlevie, Director of Operations

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Halim D. P.

Business

10.0

/10

Reviewed 5 day(s) ago

The service from Mrs. Novi and Mrs. Nohan was very good and fast.

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Accommodation's Reply

02 Dec 2025

Dear Halim D. P., Warmest regards, Golden Palace Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Best regards, Reeza Pahlevie, Director of Operations

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Febriana S. S.

Business

10.0

/10

Reviewed 7 day(s) ago

Fun, comfortable, and excellent service!!

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1 people find it helpful

Accommodation's Reply

02 Dec 2025

Dear Ms. Fabriana S.S., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the most important person – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Risa Pahlevi, Director of Operations

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Marwoto

Business

10.0

/10

Reviewed 1 week(s) ago

Business trip in Lombok and stay at Golden Palace Hotel Lombok, comfortable and good service.

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Accommodation's Reply

28 Nov 2025

Dear Mr/Mrs Marvoto, Warmest regards, Golden Palace Hotel Lombok  It has been a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Reza Pahlevi, Director of Operations

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Robert N.

Business

10.0

/10

Reviewed 1 week(s) ago

Best hotel in Mataram, always coming back

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Accommodation's Reply

25 Nov 2025

Dear, Mr/Mrs. Robert James Neill Warmest Greetings from Golden palace Hotel Lombok  It has been a pleasure serving you. On behalf of the entire hotel team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden palace Hotel Lombok. We are always excited to hear positive reviews, especially when they come from those who matter most - You. Your review has been shared with the hotel team as an important way to understand how we can continue to deliver an exceptional experience. We really appreciate you taking the time to share your review. We look forward to welcoming you back. Have a great day!  Warmest Regards, Reeza Pahlevie Director of Operation

Robert N.

Business

10.0

/10

Reviewed 1 week(s) ago

All so good, staff and food so lovely.

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Accommodation's Reply

25 Nov 2025

R***t

10.0

/10

Reviewed 1 week(s) ago

Best hotel in Mataram. I stayed here for business

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Accommodation's Reply

25 Nov 2025

Yulie G.

Business

10.0

/10

Reviewed 1 week(s) ago

Comfortable, best service at Golden Palace Hotel

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Accommodation's Reply

02 Dec 2025

Dear Ms. Yulie G., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Best regards, Reeza Pahlevie, Director of Operations

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I Gusti B. B. A.

Transit

10.0

/10

Reviewed 1 week(s) ago

Great location, centrally located, only 1 km from Epicentrum Mall, so you can get to the mall quickly. Good service, friendly staff. I recommend adding at least two bellboys on standby so that when there are a lot of guests checking in, luggage can be quickly retrieved. The room was clean, although I was surprised to get a smoking room, so there was a slight smell of cigarette smoke. The breakfast was delicious and varied, and there were traditional snacks. Please improve the taste of the in-room food.

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Accommodation's Reply

24 Nov 2025

Dear Mr. Gusti B. B. A., Best regards, Golden Palace Hotel Lombok  It was our pleasure to serve you. We apologize for the inconvenience you experienced. We will work hard to improve our service to prevent this from happening again. Your review is shared with the hotel team as it is an important way to understand how we can continue to deliver great experiences. On behalf of the entire hotel team, we would like to thank you for sharing your memorable experience with us during your stay at Golden Palace Hotel Lombok. We sincerely appreciate you taking the time to share your review. We look forward to welcoming you back again. Have a great day!  Best regards, Reza Pahlevi, Director of Operations

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R Khairiyah

Staycation

10.0

/10

Reviewed 1 week(s) ago

Strategic location, comfortable place, and good service.

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Accommodation's Reply

28 Nov 2025

Dear Ms. R. Khairiyah, Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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R Khairiyah

Staycation

10.0

/10

Reviewed 1 week(s) ago

Best hotel in Mataram, Lombok, strategic location

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Accommodation's Reply

22 Nov 2025

Dear Ms. R. Khairiyah, Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to have you here. On behalf of our entire team, we would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We appreciate positive reviews, especially when they come from the most important person – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Totok S. W. O.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Good service, great, will come here often

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Accommodation's Reply

25 Nov 2025

Dear Totok S.W.O., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day!  Sincerely, Risa Pahlevi, Director of Operations

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Sulaiman A.

10.0

/10

Reviewed 2 week(s) ago

Friendly staff, clean rooms & delicious food 😊

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Accommodation's Reply

21 Nov 2025

Dear Mr. Sulaiman A., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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corry r. s.

Business

10.0

/10

Reviewed 2 week(s) ago

Very comfortable, the best Front Office service from Nohan, Vanessa, and Richo, will come back here again.

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Accommodation's Reply

21 Nov 2025

Hello Corey R.S.! Golden Palace Hotel Lombok, We are honored to have you stay with us. Our team and I would like to thank you for sharing your wonderful experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially from our valued guests. Your feedback is very important to us as it allows us to continue to provide you with the best possible experience. Thank you for your valuable comments on your stay. We hope to welcome you back soon. Have a great day! Best regards, Risa Pahlavi, Director of Operations

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Fahmi H.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Friendly service, helpful staff, varied breakfast menu and everything tastes delicious.

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Accommodation's Reply

18 Nov 2025

Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok  It has been a pleasure serving you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Fahmi H.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The hotel rooms are large and clean, the location is strategic and easy to access, and the food menu is delicious.

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Accommodation's Reply

18 Nov 2025

Dear Mr/Ms. Fahmi H., Warmest regards, Golden Palace Hotel Lombok  It was our pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing with us a most memorable experience during your stay at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to you – yourself. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback and we look forward to welcoming you back soon. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Budiman H.

Business

10.0

/10

Reviewed 2 week(s) ago

Always stay at Golden Palace when visiting Lombok, strategic location, safe, and comfortable, the breakfast menu also has many choices and tastes delicious.

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Accommodation's Reply

18 Nov 2025

Dear Mr. Budiman H., Warmest regards, Golden Palace Hotel Lombok  It was a pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your memorable experience at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day!  Sincerely, Risa Pahlevi, Director of Operations

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Budiman H.

Staycation

10.0

/10

Reviewed 2 week(s) ago

It's a pleasant, comfortable atmosphere, and offers easy access to shopping and dining options. The food at the hotel is also delicious.

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Accommodation's Reply

18 Nov 2025

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M Arizal

Staycation

10.0

/10

Reviewed 2 week(s) ago

The location is very strategic, with easy access and proximity to malls, minimarkets, and tourist attractions. The hotel breakfast offers a wide selection and delicious food.

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Accommodation's Reply

18 Nov 2025

Dear Mr/Mrs. M. Arizal, Warmest regards, Golden Palace Hotel Lombok  It was our pleasure to serve you. On behalf of our entire team, we would like to thank you for sharing your most memorable experience with us during your stay at Golden Palace Hotel Lombok. We always appreciate positive feedback, especially when it comes from the person who matters most to us – you. Your feedback is shared with our team, which is an important way to understand how we can continue to deliver great experiences. We sincerely appreciate you taking the time to share your feedback, and we look forward to welcoming you back again. Have a great day!  Sincerely, Riza Pahlevi, Director of Operations

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Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.