How many rooms are available at Grand City Hall Medan?

Grand City Hall Medan has 250 rooms in total.

Does Grand City Hall Medan provide parking?

Yes, Grand City Hall Medan provides parking. Please confirm details directly with the hotel.

Does Grand City Hall Medan have a swimming pool?

Yes, a swimming pool is available at Grand City Hall Medan.

Does Grand City Hall Medan provide airport transfer?

Yes, Grand City Hall Medan provides airport transfer upon request. Please contact the hotel directly for more information.

What do past guests say about Grand City Hall Medan?

Grand City Hall Medan is well-known for its Meal, Location, Cleanliness, as reviewed by verified Traveloka guests.

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Grand City Hall Medan

Name: Grand City Hall Medan
Address: Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112, Jalan Balai Kota No. 1, Sumatra Utara, 20112, Indonesia
Rating: 9

Hotels

9.0

/10

Exceptional

2,989 reviews

What Guests Say About Their Stay

Staff Friendliness (649)

Distance To City Center (638)

Variety (638)

Bedroom (635)

Tamvi

10.0

/ 10

This is the best of the best 5-star hotels. 1. The entire hotel staff is friendly, patient, and polite, with exceptional service. 2. The interior of the hotel and rooms is very luxurious. 3. There was a welcome drink, a free birthday cake, and beautiful birthday decorations in the room. 4. I booked well in advance, and all my special requests were met very well. It was all worth it, with the extraordinary service from the staff. I was given a 2 p.m. check-out, and the kids had free breakfast even though they had breakfast in the room. Check-in was very fast, and it was delivered directly to the room. The food was delicious, and the portions were generous, even though we had breakfast in the room. I was truly satisfied with the abundance and delicious taste of the food. The best part was the lontong (rice cake) at breakfast; it was absolutely delicious. If I could give this hotel 10 stars for its service, food, and everything. It's truly a 5-star hotel with no flaws whatsoever. I was very happy to stay at Grand Cityhall; it didn't disappoint in the slightest

Lili A.

10.0

/ 10

A hotel that offers comfort and tranquility for its customers. An attractive location, close to the city center, Delipark Mall, Center Point, and other attractions, yet still maintains a cozy atmosphere. The hotel features a modern, luxurious design yet feels homey, with very humble staff, cleanliness, and complete amenities to pamper yourself like you're at home or in your own villa. A modern natural pool, spa, sauna, and hot jacuzzi make it feel like you don't need to go anywhere—it's one-stop healing.

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Herdianto P.

10.0

/ 10

My stay here was truly amazing, with the service. They were friendly and responsive. The rooms were spacious, clean, and very comfortable.

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S***a

10.0

/ 10

It was a pleasant experience staying here, friendly service, super helpful!

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Nurmadiah M.

10.0

/ 10

A truly memorable first stay, with a delicious and comprehensive breakfast. The room was comfortable, right in the heart of the city. The service was also excellent. I'll definitely be back.

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In the Area

See Map

Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112

Main Facilities

Restaurant

Swimming Pool

24-Hour Front Desk

Parking

Elevator

WiFi

Grand City Hall Medan is located in area / city Medan City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Available Room Types in Grand City Hall Medan

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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.

CleanAccommodation

CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more

Frequent Disinfection

Staff Trained in Health Protocol

Temperature Check

Grand City Hall Medan Address: Map & Location

Jalan Balai Kota No. 1 , Medan City Center, Medan, Sumatra Utara, Indonesia, 20112

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Discover More About Grand City Hall Medan

Location

Grand City Hall Medan is located in area / city Medan City Center.

The hotel is located only 0.36 km away from Medan Station (MDN).

There are plenty of tourist attractions nearby, such as Merdeka Walk within 0.16 km, and Medan Station (MDN) within 0.36 km.

About Grand City Hall Medan

Whether you are planning an event or other special occasions, Grand City Hall Medan is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Grand City Hall Medan.

Grand City Hall Medan is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Grand City Hall Medan will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Grand City Hall Medan provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Grand City Hall Medan, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Grand City Hall Medan, which you rarely find in other places.

If you plan to have a long-term stay, staying at Grand City Hall Medan is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

The highest quality service accompanying its extensive facilities will make you get the ultimate holiday experience.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Grand City Hall Medan exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Grand City Hall Medan is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Grand City Hall Medan.

All facilities in Grand City Hall Medan

Bar, Cafe and Lounge

Swimming Pool

Fitness Center

Lobby

Exterior

Food and Drinks

A la carte breakfast
A la carte dinner
A la carte lunch
Restaurant with AC
Bar
Breakfast
Breakfast and dinner
Breakfast and lunch
Buffet breakfast
Cafe
Dining area
Gala dinner
Free breakfast
Nightclub
Poolside bar
Set menu dinner
Set menu lunch
Vegetarian meal

Public Facilities

Parking
Coffee/tea in lobby
Coffee shop
Elevator
24-hour room service
Restaurant
Breakfast restaurant
Dinner restaurant
Lunch restaurant
Room service
Safety deposit box
WiFi in public area

Things to Do

Fitness center
Garden
Hot tub
Massage
Outdoor pool
Sauna
Spa
Steam room
TV lounge

In-room Facilities

Bathrobe
Cable TV
Desk
Hairdryer
In-room safe
Minibar
Refrigerator
Shower
TV

Hotel Services

Bellhop
Doorman
Front desk
24-hour Receptionist
24-hour security
Laundry service
Luggage storage
Newspaper in lobby
Wedding service

General

AC
Ballroom
Banquet
Connecting rooms
Family room
Non-smoking room
Swimming pool
Smoking area

Business Facilities

Business center
Conference room
Meeting facilities
Projector
Business centre
Theatre/auditorium

Transportation

Airport transfer
Car rental
Secure parking
Valet parking

Nearby Facilities

ATM/Banking
Beauty salon
Hair salon
Shops

Sports and Recreations

Aerobics
Billiard
Fitness center

Accessibilty

Disabled access friendly
Accessible parking

Connectivity

LAN Internet
Free WiFi

Shuttle Service

Airport transfer (surcharge)
Airport transfer

Family-friendly Facilities

Children pool

Accommodation Policy & General Information in Grand City Hall Medan

Check-in/Check-out Time

Check-in:

From 14:00

Check-out:

Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
The swimming pool is open until 6 pm

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General Information

Popular Facilities	AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time	From 14:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand City Hall Medan	250
Number of floors in Grand City Hall Medan	15
Another facilities in Grand City Hall Medan	A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Grand City Hall Medan

What are available facilities at Grand City Hall Medan?

There are top facilites at Grand City Hall Medan such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)

What Time is Check In & Check Out at Grand City Hall Medan?

Check-in time at Grand City Hall Medan is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.

Does Grand City Hall Medan provide breakfast?

Yes, Grand City Hall Medan provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is The Star Hotel Classification of Grand City Hall Medan?

Grand City Hall Medan is officially classified as a 5.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.

How many floors does Grand City Hall Medan have?

Grand City Hall Medan has 15 floors.

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More Reviews from Other Guests in Grand City Hall Medan

Overall Ratings & Reviews Grand City Hall Medan

Traveloka (2,989)

9.0

Exceptional

From 2,989 reviews

Provided by travelers on

Cleanliness

9.2

Room Comfort

9.2

Meal

9.3

Location

9.3

Service and Facilites

9.2

People often mention about Grand City Hall Medan

All

Staff Friendliness (656)

Bedroom (650)

Distance to City Center (646)

Ambiance (646)

Room Space (646)

Variety (646)

Taste (644)

Family Friendly (637)

Bathroom (633)

Hotel Area (633)

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Traveler Reviews Grand City Hall Medan

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Customer reviews

Kojek B.

Staycation

10.0

/10

Reviewed 4 day(s) ago

Decided to stay at Grand Cityhall for business, and the overall hotel was well worth it. Starting with the friendly and helpful staff. The rooms were comfortable, and the breakfast was delicious. Overall, I highly recommend it.

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Vira V.

10.0

/10

Reviewed 4 day(s) ago

The staff here are incredibly humble, making it incredibly comfortable. I always recommend coming back.

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Lili A.

10.0

/10

Reviewed 5 day(s) ago

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Stefanus M. H.

9.7

/10

Reviewed 1 week(s) ago

The hotel staff was very helpful during the early check-in process. We were able to enter our room before 11 am.

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S***a

Business

10.0

/10

Reviewed 1 week(s) ago

good experience.................

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Regina C.

Staycation

10.0

/10

Reviewed 1 week(s) ago

I've stayed in their apartment before, this time I'm staying in their hotel room, so far it's been comfortable during my stay here, the breakfast is delicious, the location also makes it easy to get everywhere.

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Farhan Z.

10.0

/10

Reviewed 1 week(s) ago

Breakfast here is the best of the best! The staff is also very nice, from check-in to check-out. Their hospitality is impeccable. Highly recommended.

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Aida S.

10.0

/10

Reviewed 1 week(s) ago

Overall okeeee..,..........:::::

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Dwi J. S.

Staycation

10.0

/10

Reviewed 1 week(s) ago

My favorite hotel, I like the variety and taste of the breakfast, the facilities are also complete, the kids don't get bored either.

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I***l

Staycation

10.0

/10

Reviewed 1 week(s) ago

I stay at the hotel quite often, the location is comfortable, the breakfast is also suitable, the room is safe and comfortable.

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Nur A.

10.0

/10

Reviewed 1 week(s) ago

All satisfactory!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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Pinta R. S.

10.0

/10

Reviewed 2 week(s) ago

Having stayed here before, there's no need to hesitate in terms of room comfort and service. It's truly the best here.

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Lisa J.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Our stay was smooth, with a safe and comfortable room, complete facilities, and a full range of amenities. The bed was comfortable, and the breakfast was adequate.

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Novli A.

Staycation

10.0

/10

Reviewed 2 week(s) ago

During my stay, I was happy, the breakfast was delicious overall, the room was comfortable and okay, there were no problems with cleanliness and facilities.

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Abednego K. P.

10.0

/10

Reviewed 2 week(s) ago

So far, my stay here has been smooth sailing. Everything is great, from the service to the comfortable rooms.

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sofyan s. s.

Staycation

10.0

/10

Reviewed 2 week(s) ago

The staycation at the hotel was quite comfortable, the breakfast was satisfying, the location was strategic, and the service staff was also good.

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Yoni E.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Overall everything is good... Next time I will stay again...

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Fatih A.

10.0

/10

Reviewed 2 week(s) ago

The hotel is very suitable for families. It's clean and comfortable. The service is also very friendly and helpful. If you're looking for a staycation in Medan, this hotel is perfect.

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Lydia G.

Staycation

10.0

/10

Reviewed 2 week(s) ago

Stayed on the 9th floor, nice room, good breakfast, service is also 5 star standard. So feel comfortable with the hotel

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Muhardiansyah

Staycation

10.0

/10

Reviewed 2 week(s) ago

The room is comfortable and clean, the facilities and location are also okay.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.