Morazen Surabaya

Hotels
Traveloka Preferred Partner
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271
See Map

About Accommodation

See more
Staying at Morazen Surabaya is a good choice when you are visiting Genteng. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.

Main Facilities

See more
AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi

What Guests Say About Their Stay

See All Reviews
9.7
/ 10
Denny I.
Grand Dafam Signature Surabaya is located at kayoon street, near Submarine monument, delta plaza, hokky supermarket, and the best branch of warung bu kris. In my opinion, it has a 5-star interior class because the design really looks luxurious. Upon entering the hotel, we first dropped our luggage at the drop-off and then proceeded to the parking lot. The parking lot actually can accommodate a lot of cars, it's just that that day was full because there was an event. The check-in process was no problem and fast, given 2 room keys. The lobby interior is very charming with a touch of dark, grey and gold colour combinations. The building materials used are also quite expensive. We used the elevator to get to our room. The corridor is too dark so the interior is not highlighted. I hope they can add some downlight lighting. Entering the room, it turns out that the key has been given in the key tag so the room is already cold and very comfortable. The rooms are quite spacious, the interior is dominant in wood and grey colours and the facilities are quite complete. The honeymoon set request was granted, and given an elephant art towel and a strawberry cake slice (thank you Grand Dafam). The room is quite clean, unfortunately, there is one spot on our bedside table where dry watermarks have not been cleaned. Mattress size is 2x2 meters with a bed runner, 2 pillows, 2 bolsters and 2 decorative pillows. The mattress was in excellent condition and very comfortable to use so we could rest well. The floor uses granite tiles but the mattress area is equipped with carpet so that when you get out of bed your feet stay warm. Rooms are equipped with armchairs, comfortable chairs and work desks Minibar, TV with HDMI port, SDB, alarm clock, slipper, laundry bag, and a luggage rack. Complimentary 2 bottles of drinking water, tea sachets and coffee are also provided. The bathroom is not too spacious but has a travertine colour with good ambience lighting. The shower is only a hand shower without a rain shower. There is a see-through glass in the room but it is equipped with a roller blind for cover. The amenities of Budi Jaya's production and the packaging are very elegant in black and gold. Other facilities include a semi-indoor semi-outdoor swimming pool of sufficient size, a very minimalist kids club, a podium with synthetic grass, a gym with complete equipment with a life fitness brand but locked, and a restaurant that is quite spacious with a luxury interior. What's even more surprising is that the emergency stairs are painted with a peacock motif. Breakfast is served as a buffet with service hours from 06.00 to 10. It's not difficult to get a seat because the restaurant has a lot of seating. In my opinion, the food variants are complete even for 5 stars and the taste is very suitable for my tongue, especially the Asian food. The types of food include Fresh juice and healthy drink, chilled juice and infused water, coffee and tea, slice fruit, salad bar, buffet line (fried rice with sausage, fried vermicelli, stir-fried long beans, green chilli chicken, fish with sambal match, various chilli sauces, various crackers, Indomie, sausage and egg corner, porridge, western food (potatoes, tomatoes, beans), yellow rice, gluten chicken soup, bakery pastry, French toast, ice cream, cookies, cereal, Madura porridge, pudding.

Location Info

Discover More Places
Jl. Kayon No.4-10, Embong Kaliasin, Genteng, Genteng, Surabaya, Jawa Timur, Indonesia, 60271

9

Strategic Location
Lobby Morazen Surabaya
Accommodation Services 2 Morazen Surabaya

Discover More About Morazen Surabaya

Location


Staying at Morazen Surabaya is a good choice when you are visiting Genteng.

The hotel has a very good location, also near the Juanda International Airport (SUB), which is only 13.25 km away.

The hotel is located only 8.01 km away from Pelabuhan Tanjung Perak.

This hotel is very easy to find since it is strategically positioned close to public facilities.

About Morazen Surabaya

Whether you are planning an event or other special occasions, Morazen Surabaya is a great choice for you with a large and well-equipped function room to suit your requirements.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Morazen Surabaya.

Morazen Surabaya is the splendid choice for you who are seeking a luxurious treat for your holiday. Get pampered with the most excellent services and make your holiday memorable by staying here.

Are you a shopaholic? Staying at Morazen Surabaya will surely spoil you for numerous shopping centers nearby.

From business event to corporate gathering, Morazen Surabaya provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Morazen Surabaya, a wonderful accommodation for your family holiday.

If you plan to have a long-term stay, staying at Morazen Surabaya is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Morazen Surabaya exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Morazen Surabaya is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Morazen Surabaya.

All Facilities

Bar, Cafe and Lounge Morazen Surabaya
Bar, Cafe and Lounge
Fitness Center Morazen Surabaya
Fitness Center
Functional Hall Morazen Surabaya
Functional Hall
Lobby Morazen Surabaya
Lobby
Accommodation Services Morazen Surabaya
Accommodation Services

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Refrigerator
  • Shower
  • TV

Things to Do

  • Children play area
  • Fitness center
  • Hot tub
  • Sauna
  • Spa

Hotel Services

  • Bellhop
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service

Food and Drinks

  • Restaurant with AC
  • Bar
  • Breakfast
  • Poolside bar

General

  • AC
  • Connecting rooms
  • Family room
  • Non-smoking room

Transportation

  • Area shuttle
  • Valet parking

Business Facilities

  • Business center
  • Meeting facilities

Family-friendly Facilities

  • Children pool

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Nearby Facilities

  • ATM/Banking

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Deposit

Deposit IDR 200,000 is required upon check-in. The accommodation accepts cash, debit or credit card.

Minimum Age Policy

Minimum age to check-in is 17. Minor guests must be accompanied by adults upon check-in.
Read All

General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently Asked Questions

What are available facilities at Morazen Surabaya?
There are top facilites at Morazen Surabaya such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Morazen Surabaya?
The standard check-in time at Morazen Surabaya is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Morazen Surabaya provide breakfast?
Yes, Morazen Surabaya provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests

Overall Rating & Reviews

From 2,293 verified guests reviews
8.8
Impressive
Fantastic
1,085
Very Good
933
Satisfying
44
Average
231
Poor
0
Cleanliness
Comfort
Meal
Location
Service
Sort by
Most Helpful
Category
All
Language
English
Show Reviews with Photos
NI
Nashwan I. F.
Staycation
10
/ 10
10 Apr 2022
Speechless. I would say everything is good. The services, facilities, hospitality, food, designs, are on the top. This hotel will be one of the top list on my bucket list. I also would recommend everyone, especially families, try to having their stay in this hotel at least in a day. It will be a + as well if the pool have an outstanding view like city view or something close to.
Read More
Review photo of Morazen Surabaya from Nashwan I. F.
Review photo of Morazen Surabaya 2 from Nashwan I. F.
Review photo of Morazen Surabaya 3 from Nashwan I. F.
Review photo of Morazen Surabaya 4 from Nashwan I. F.
Review photo of Morazen Surabaya 5 from Nashwan I. F.

1 liked this review

Accommodation's Reply
19 Apr 2022
Dear Mr Nashwan, Warmest greetings from Grand Dafam Signature Surabaya. Thank you for taking the time to share your valuable feedback with a perfect score at Traveloka We are glad to know that you have enjoyed your stay with us and our service, facilities, food and design have exceeded your expectation. Thank you for choosing us as your preferred hotel to stay where you spend your time in Surabaya and also for recommending our hotel. We are committed to always giving the best service and product to our guests and making them feel at home during their stay. Our swimming pool is designed semi-outdoor and located on the 6th floor to ensure our guests could see the city view from the swimming pool area. Nonetheless, we appreciate your feedback on this matter. We believe that our commitment to providing “Luxurious Experience Meet Style” and our 5-star facilities such as Jacuzzi, Sauna, and Spa will make your stay even better. We are looking forward to your next visit to Grand Dafam Signature Surabaya Best Regards, Fajar Basuki General Manager
U
UZHMA
Staycation
10
/ 10
18 Mar 2022
Super comfy about the facilities, F&B and service. Really nice interior 😍
Review photo of Morazen Surabaya from Khalifatul U.
Review photo of Morazen Surabaya 2 from Khalifatul U.
Review photo of Morazen Surabaya 3 from Khalifatul U.
Review photo of Morazen Surabaya 4 from Khalifatul U.
Review photo of Morazen Surabaya 5 from Khalifatul U.
Review photo of Morazen Surabaya 6 from Khalifatul U.

1 liked this review

Accommodation's Reply
30 Mar 2022
Dear Khalifatul, Warmest Greetings from Grand Dafam Signature Surabaya… Thank you for sharing your valuable feedback with a perfect score. We are glad to know that our facilities, delicious food and service have made your stay memorable. The interior design we created to give a luxurious experience to our guests during their stay. We are looking forward to welcoming you back very soon Best Regards, Dawn Basuki General Manager
Translated by Google Icon
MY
Maria Y. P.
Staycation
9.7
/ 10
10 Apr 2023
Our family has stayed here twice. The hotel has spacious room and clean area everywhere. The staffs are nice and helpful. The food is delicious. Swimming pool is clean and my kid really loves it. The hotel is in downtown area so we can walk to delta plaza, submarine monument or balai pemuda to add more fun experiences.
Review photo of Morazen Surabaya from Maria Y. P.

Like this review?

Accommodation's Reply
26 Apr 2023
Dear Maria Puspitasari, Thank you always trusting Grand Dafam Signature Surabaya during your memorable time with the family and have a great second time staying here. It is such a great pleasure to know that you have a pleasant experience, especially some highlights on our spacious room, clean area, the food taste, friendliness of our staff, as well for the strategic location which is at the city center of Surabaya. We have extended your generous feedback to our team to ensure this would be a high-motivating review for others to give the excellent service for all the guests. We always looking forward to welcome you back at Grand Dafam Signature Surabaya. Regards, Fajar Basuki. General Manager.
Am
Ali m.
Business
9.7
/ 10
08 Apr 2023
It was an amazing stay, all facilities worth more then price, also so close to Mall, only 5 min walk distance
Review photo of Morazen Surabaya from Ali M.
Review photo of Morazen Surabaya 2 from Ali M.
Review photo of Morazen Surabaya 3 from Ali M.
Review photo of Morazen Surabaya 4 from Ali M.

1 liked this review

Accommodation's Reply
26 Apr 2023
Dear Ali Masood, Thank you for sharing this perfect review on our Traveloka page. We are delighted to know that our room and facilities have given pleasant experience. We strive to maintain our level of service onto high standard and deliver our Luxurious Experience Meet Style Service to our guests at all times. Once again, thank you for such a wonderful review. We look forward to welcoming you back to Grand Dafam Signature Surabaya in any other future opportunities. Regards, Fajar Basuki. General Manager.
MD
Maria D. F.
Holiday
8.5
/ 10
30 May 2022
Such a pleasant stay here, the room was clean, and the staff was also helpful, just needs a little improvement for the housekeeping team to be more responsive when a customer calls for help. a bit slow but is okay. For breakfast, the food has a lot of variety, the taste is okay but not special. But will be back for sure if revisit Surabaya. Thank you for the hospitality.
Read More
Review photo of Morazen Surabaya from Maria D. F.
Review photo of Morazen Surabaya 2 from Maria D. F.
Review photo of Morazen Surabaya 3 from Maria D. F.

2 liked this review

Accommodation's Reply
09 Jun 2022
Dear Ms. Maria Diona Felicita Thank you for taking the time to share your valuable feedback We are glad that you have had pleasant stay with us recently. Thank you for highlighting our room cleanliness and staff friendliness and helpfulness. It is unfortunate that you found some services that did not meet your expectation. However, we appreciate that you still consider to stay again with us whenever you visit Surabaya. We are looking forward to welcoming you back in your next visit in the near future. Best Regards, Fajar Basuki General Manager
AP
Antoni P.
Staycation
10
/ 10
29 Oct 2023
The breakfast menu is varied and delicious, the service is good and friendly. Nice room & got a good view from the 19th floor. Next time staycation here again. Come on, let's do it.
Translated by Google Icon
Review photo of Morazen Surabaya from Erik S.
Review photo of Morazen Surabaya 2 from Erik S.

1 liked this review

Accommodation's Reply
29 Nov 2023
Dear Antoni Prayuda, We would like to express our appreciation for your extraordinary support in choosing our hotel for your accommodation in Surabaya. Thank you for mentioning some of the good highlights regarding our varied breakfast menu, good and friendly service, and nice rooms with beautiful views from the 19th floor. We will be happy to welcome you next at Grand Dafam Signature Surabaya to have a memorable stay. Best regards, Fajar Basuki. General Manager.
Translated by Google Icon
DA
Didot A.
10
/ 10
15 Apr 2023
Everything is the best from cleanliness to service to friendly, comfortable, fun bar facilities.
Translated by Google Icon
Review photo of Morazen Surabaya from Zaky A.

2 liked this review

Accommodation's Reply
26 Apr 2023
Dear Mr. Zaky Abdillah, thank you for taking the time and giving a perfect rating on our Traveloka page. Ensuring our guests have a memorable experience is our main commitment, and it is a pleasure for us to know that the assessment you gave and the reviews you wrote can represent this, especially in terms of cleanliness and comfort of the hotel as well as the friendliness of the service provided by our staff. We are happy to wait for Mr. Zaky's next visit to Grand Dafam Signature Surabaya. Regards, Fajar Basuki. General Manager.
Translated by Google Icon
Tiwiek G.
10
/ 10
09 Mar 2023
Very good, pleasant spacious rooms, friendly and very helpful staff. Moreover, our room was upgraded. Thank you Grand Dafam always success.
Translated by Google Icon
Review photo of Morazen Surabaya from Tiwiek G. T.

1 liked this review

Accommodation's Reply
14 Mar 2023
Dear Ms. Tiwiek, thank you for taking the time to give us a perfect rating and review and trusting Grand Dafam Signature Surabaya as your choice of accommodation while in Surabaya. It is a pleasure for us to know that Mrs. Tiwiek had a special stay experience, especially for the beauty, comfort and spaciousness of the room that Mrs. Tiwiek lived in, and also we are very grateful for your appreciation for the hospitality of our staff. We are happy to wait for Mrs. Tiwiek's next arrival at Grand Dafam Signature Surabaya. Regards, Fajar Basuki. General Manager.
Translated by Google Icon
DJ
Diana J.
Staycation
9.7
/ 10
23 Dec 2023
Strategic location close to the mall, the rooms are quite spacious, clean and comfortable, unfortunately the Netflix in the room is not satisfactory, it is choppy and the sound doesn't come out. Overall great 👍
Translated by Google Icon
Review photo of Morazen Surabaya from Diana T. W.

2 liked this review

Efien A.
This is a private profile
Holiday
9.7
/ 10
30 Jun 2023
Choose this hotel because there are bolsters. The room feels luxurious. You have to try the breakfast, there are lots of choices. And delicious. The location is really close to the Submarine Museum, just cross over. Next to the museum there is a mall so it's easy to find food.
Translated by Google Icon
Review photo of Morazen Surabaya from Efien A.
Review photo of Morazen Surabaya 2 from Efien A.
Review photo of Morazen Surabaya 3 from Efien A.
Review photo of Morazen Surabaya 4 from Efien A.
Review photo of Morazen Surabaya 5 from Efien A.

Like this review?

Accommodation's Reply
31 Jul 2023
The Honorable Ms. Efien Anggraeni, thank you for entrusting Grand Dafam Signature Surabaya as your accommodation choice and for taking the time to write an excellent review on our Traveloka page, especially highlighting the bolster facilities available, the luxury that feels in the room, the wide variety of choices and delicious flavors served on the breakfast menu, and a strategic location in the heart of Surabaya City. We are happy to look forward to welcoming Ms. Efien back to Grand Dafam Signature Surabaya. Dawn Basuki. General Manager.
Translated by Google Icon
An icon button
1
2
3
...
15
An icon button

Ready to make up your mind?

Book Your Stay Now
Bar, Cafe and Lounge 4 Morazen Surabaya

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.