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Grand Inna Samudra Beach
Hotels
Preferred Partner Plus
8.2
/10
Very Good
2,035 reviews
What Guests Say About Their Stay
Staff Friendliness (65)
Ambiance (58)
Hotel Area (57)
Surroundings (54)
Tien S.
8.5
/ 10
Kami sekeluarga baru pertama kali menginap di sini, sangat menyenangkan dan ingin lagi menginap di sini. Staf hotel ramah dan sangat baik. Pengalaman liburan yang sangat memuaskan.
Ria A.
9.4
/ 10
Me and my family enjoy spending weekend here. It probably the best hotel in the area with beautiful sunrise and sunset view. The hotel room is spacious with good air circulation. The staff is very friendly
Rina M.
8.8
/ 10
Nice place,view and good service.
S***n
10.0
/ 10
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
See original
R Hanni A.
9.4
/ 10
It was a truly delightful stay at this hotel. The rooms offer direct views of the beach. Access to the beach is also easy. The kids are hooked on staying here again.
See original
In the Area
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Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365
Main Facilities
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This accommodation offers:
Snorkeling
Water sport
Bar
Children pool
Swimming pool
Laundry service
Restaurant
Elevator
Family room
Garden
Picnic area
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Available Room Types in Grand Inna Samudra Beach
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Grand Inna Samudra Beach Address: Map & Location
Jalan Raya Cisolok KM 7 Palabuhanratu , Pelabuhan Ratu, Sukabumi, Jawa Barat, Indonesia, 43365
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Discover More About Grand Inna Samudra Beach
note: hotel was previously named Inna Samudra Beach
Location
Grand Inna Samudra Beach is a hotel in a good neighborhood, which is located at Pelabuhan Ratu.
About Grand Inna Samudra Beach
Have fun with various entertaining facilities for you and the whole family at Grand Inna Samudra Beach, a wonderful accommodation for your family holiday.
Experience a unique stay at the historical building of Grand Inna Samudra Beach, which you rarely find in other places.
This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Grand Inna Samudra Beach exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Grand Inna Samudra Beach is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Grand Inna Samudra Beach.
All facilities in Grand Inna Samudra Beach
Bar, Cafe and Lounge
Swimming Pool
Lobby
Exterior
Others
Food and Drinks
- A la carte breakfast
- A la carte dinner
- A la carte lunch
- Bar
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Breakfast (surcharge)
- Buffet dinner
- Cafe
- Set menu dinner
- Snacks
Public Facilities
- Parking
- Coffee/tea in lobby
- Coffee shop
- Elevator
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
- Room service
- Safety deposit box
- WiFi in public area
In-room Facilities
- Cable TV
- Desk
- Hairdryer
- In-room safe
- Minibar
- Refrigerator
- Separate shower and tub
- Shower
- TV
Hotel Services
- Front desk
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Tours
- Wedding service
General
- AC
- Ballroom
- Connecting rooms
- Family room
- Swimming pool
Sports and Recreations
- Beach volleyball
- Snorkeling
- Water sport
Things to Do
- Garden
- Karaoke
- Picnic area
Nearby Facilities
- ATM/Banking
- Supermarket
Family-friendly Facilities
- Children pool
Transportation
- Car rental
Business Facilities
- Meeting facilities
Connectivity
- Free WiFi
Shuttle Service
- Airport transfer (surcharge)
Accommodation Policy & General Information in Grand Inna Samudra Beach
Check-in/Check-out Time
Check-in:
From 15:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | |
Check-In / Check-Out Time | From 15:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Grand Inna Samudra Beach | 103 |
Number of floors in Grand Inna Samudra Beach | 8 |
Another facilities in Grand Inna Samudra Beach | A la carte breakfast, A la carte dinner, A la carte lunch, Bar, Breakfast |
Frequently asked question in Grand Inna Samudra Beach
What Time is Check In & Check Out at Grand Inna Samudra Beach?
Check-in time at Grand Inna Samudra Beach is staring from From 15:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Grand Inna Samudra Beach provide breakfast?
Yes, Grand Inna Samudra Beach provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Grand Inna Samudra Beach?
Grand Inna Samudra Beach is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Grand Inna Samudra Beach have?
Grand Inna Samudra Beach has 8 floors.
How many rooms are available at Grand Inna Samudra Beach?
Grand Inna Samudra Beach has 103 rooms in total.
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More Reviews from Other Guests in Grand Inna Samudra Beach
Overall Ratings & Reviews Grand Inna Samudra Beach
Traveloka (2,035)
8.2
Very Good
From 2,035 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.2
Meal
7.9
Location
8.6
Service and Facilites
8.3
People often mention about Grand Inna Samudra Beach
All
Staff Friendliness (68)
Bedroom (62)
Hotel Area (61)
Ambiance (60)
Family Friendly (59)
Variety (59)
Taste (58)
Room Space (57)
Surroundings (55)
Bathroom (53)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Grand Inna Samudra Beach
Number of reviews per page
20
40
Customer reviews
Virda E.
Leisure
10.0
/10
Reviewed 13 hour(s) ago
The hotel staff is friendly and very helpful, the room is clean and comfortable, the view is beautiful, you can catch the sunset and sunrise, the beach is clean, the breakfast is delicious and there are many choices.
If I vacation in Pelabuhan Ratu again, I will definitely stay here.
See original
Find this review helpful?
neni n.
9.7
/10
Reviewed 5 day(s) ago
really enjoy the great time here with my family, had connecting rooms which is nice, so much space in the room and balcony, the beach is just right in front of the Hotel, the breakfast menu were so variative, and i was impressed that the restaurant provided the Beras Kencur and Kunyit ( which is Indonesia traditional herbal drinks). Definitely will be back here with family for vacation in Pelabuan Ratu..
Great Job for all the staff, very friendly and attentive,
Also the live band Soundaru, their music and voices are so good and very nice to hear,. very entertaining..
The best is the SUNSET TIME, please never miss this sunset time.. we were so lucky when we were there to see that georgeous view..
Read More
+5
Find this review helpful?
ST
Salsabila T. a.
10.0
/10
Reviewed 1 week(s) ago
Thank God, I was very satisfied staying here. The view is top-notch! The facilities are complete, so I never get bored here. I hope I can stay here again! The staff are all really friendly!
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a***s
10.0
/10
Reviewed 2 week(s) ago
Cool, beautiful, interesting and amazing hotel.
See original
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Elang H.
Staycation
10.0
/10
Reviewed 4 week(s) ago
It's my favorite place, I will always come here
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Elang,
Thank you for your kind words. We are delighted to hear that Grand Inna Samudra Beach Hotel is your favorite place, and we look forward to welcoming you back for many more enjoyable stays.
Warm Regards,
Grand Inna Samudra Beach Hotel
S***n
Staycation
10.0
/10
Reviewed 4 week(s) ago
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted to hear that you were impressed with our service, friendly staff, clean beach and comfortable family vacation. We hope that your next visit will be even more enjoyable. Best regards, Grand Inna Samudra Beach Hotel
See original
y***a
9.7
/10
Reviewed 5 week(s) ago
Direct access to the beach
Great
Strategic location
Food is quite varied and tastes good
Clean, comfortable hotel, not scary
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your short review. We are very glad that you enjoyed our hotel's convenient location and direct beach access. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samut Beach Hotel
See original
JC
Jake C.
Leisure
5.0
/10
Reviewed 5 week(s) ago
This is a nice location the actual hotel is dated for the price. Also I got shigella from this hotel I was in the hospital for a day and missed work for a week, and my wife also was very ill for many days because of this places food. I’m very disappointed as this was our honeymoon and me and my wife were both very ill
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Jake,
We are very concerned to hear about your experience and sincerely apologize for the serious issues you and your wife encountered during your stay. Guest safety and satisfaction are our top priorities, and we deeply regret that your honeymoon was affected in this way.
We take your feedback regarding food safety extremely seriously and will investigate this matter thoroughly to prevent any recurrence. Please know that your comments have been immediately escalated to our management team.
We truly regret the distress this caused and hope you might give us an opportunity to restore your confidence in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
R
Rohmatullah
Leisure
10.0
/10
Reviewed 6 week(s) ago
Check in at Samudra Ina, check out life's problems ✌️🌴 #SantuyModeOn
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Rohmatullah, thank you for your brief review. We're glad you enjoyed your stay at the Grand Inna Samudra Beach Hotel. We hope your next visit will be even more enjoyable and convenient. Thank you. Grand Inna Samudra Beach Hotel
See original
Verified Traveler
Leisure
8.7
/10
Reviewed 6 week(s) ago
hotel is quite clean
the taste of breakfast food is not good
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review and feedback. We are very glad that you were satisfied with our hotel and we will take your feedback on the breakfast quality into consideration to improve your stay. Best regards, Grand Inna Samutra Beach Hotel
See original
BI
Bp Indra
Leisure
9.7
/10
Reviewed 7 week(s) ago
A beautiful situation for swimming activities at the hotel or beach, or just hanging out in a cafe while looking at the sea...
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the beautiful atmosphere, swimming at the hotel or beach, and relaxing at the cafe with a sea view. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samutra Beach Hotel
See original
G***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
The best hotel in the Pelabuhan Ratu area, the staff are friendly, and make things very easy for customers there. Good job Grand Inna
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for your excellent review. We are delighted to hear that you were satisfied with our service, especially the friendliness of our staff and the convenience we provide to our guests. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm Regards, Grand Inna Samudra Beach Hotel
See original
MY
Media Y. K.
Leisure
9.4
/10
Reviewed 8 week(s) ago
This hotel is older than me...however staying in this hotel is worth in every penny since the view and location is amazing.
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Ms. Media,
Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and found the experience worthwhile, especially with our beautiful views and amazing location.
We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.
Warm Regards,
Grand Inna Samudra Beach Hotel
T***o
8.3
/10
Reviewed 8 week(s) ago
very haunted
spooky place
strange noises and smells
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Mr./Ms.,
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and the discomfort you felt during your stay.
Please be assured that we take your comments very seriously and will look into this matter immediately to ensure a more comfortable and pleasant environment for our guests.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
sr
sinta r.
Staycation
10.0
/10
Reviewed 8 week(s) ago
In short, staying here makes you feel at home, you don't want to go home 🫶
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Ms. Sinta, Thank you for your warm review. We are very happy to hear that your stay was so enjoyable that you didn't want to leave. 🫶 We hope to welcome you back to enjoy another memorable moment at our hotel. Warm Regards, Grand Inna Samudra Beach Hotel
See original
D***i
Staycation
9.6
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the facilities are quite good, the location is easy to find, and there are now many culinary options around the hotel. However, the food variety is lacking and the taste needs to be improved. I tried the food a year ago and it was quite good, but this time it was a bit lacking.
See original
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the hotel's strategic location, surrounded by a growing variety of culinary options. We also greatly appreciate your feedback regarding the variety and taste of our food. This feedback will be taken into consideration as we strive to improve the quality of our dishes to ensure a more satisfying culinary experience at our hotel, just as you experienced before. We look forward to welcoming you back and providing an even better experience on your next visit. Warm Regards, Grand Inna Samudra Beach Hotel
See original
Y***h
Business
8.6
/10
Reviewed 9 week(s) ago
The hotel staff was friendly. The bathroom faucet was broken and the cleanliness was poor.
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We are pleased to hear that you were satisfied with the friendliness of our staff. However, we apologize for the inconvenience caused by the condition of the faucet in the bathroom and the less than optimal cleanliness. We have passed on your feedback to the relevant team for immediate follow-up and improvement to prevent a recurrence in the future. We greatly appreciate your feedback and look forward to welcoming you back for a more enjoyable stay. Warm regards, Grand Inna Samudra Beach Hotel
See original
N***n
10.0
/10
Reviewed 10 week(s) ago
Very friendly staff, delicious food
See original
Find this review helpful?
Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to hear that you were satisfied with the friendliness of our staff and enjoyed the food we served. This review motivates us to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Grand Inna Samudra Beach Hotel
See original
RH
R Hanni A.
Staycation
9.4
/10
Reviewed 10 week(s) ago
It was a truly delightful stay at this hotel. The rooms offer direct views of the beach. Access to the beach is also easy. The kids are hooked on staying here again.
See original
2 people find it helpful
Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that you and your family felt comfortable during your stay, enjoyed the view from your room overlooking the beach, and the easy access to the beach. It's especially great to hear that your children also enjoyed their stay and want to stay here again. We look forward to welcoming you and your family back for another memorable experience in the future. Best regards, Grand Inna Samudra Beach Hotel
See original
Syufriyanni S.
10.0
/10
Reviewed 10 week(s) ago
Recommended tourist attractions & accommodation for kids
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Accommodation's Reply
04 Sep 2025
Dear Ms. Syufriyanni, Thank you for your positive review. We are pleased to hear that our attractions and accommodations provided a pleasant and memorable experience, especially for children. This feedback motivates us to continue improving the quality of our services and facilities. We look forward to welcoming you and your family back in the future. Best regards, Grand Inna Samudra Beach Hotel
See original
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Grand Inna Samudra Beach
Traveloka (2,035)
8.2
Very Good
From 2,035 reviews
Provided by travelers on
Cleanliness
8.1
Room Comfort
8.2
Meal
7.9
Location
8.6
Service and Facilites
8.3
People often mention about Grand Inna Samudra Beach
All
Staff Friendliness (68)
Bedroom (62)
Hotel Area (61)
Ambiance (60)
Family Friendly (59)
Variety (59)
Taste (58)
Room Space (57)
Surroundings (55)
Bathroom (53)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Grand Inna Samudra Beach
Number of reviews per page
20
40
Customer reviews
Virda E.
Leisure
10.0
/10
Reviewed 13 hour(s) ago
The hotel staff is friendly and very helpful, the room is clean and comfortable, the view is beautiful, you can catch the sunset and sunrise, the beach is clean, the breakfast is delicious and there are many choices.
If I vacation in Pelabuhan Ratu again, I will definitely stay here.
See original
Find this review helpful?
neni n.
9.7
/10
Reviewed 5 day(s) ago
really enjoy the great time here with my family, had connecting rooms which is nice, so much space in the room and balcony, the beach is just right in front of the Hotel, the breakfast menu were so variative, and i was impressed that the restaurant provided the Beras Kencur and Kunyit ( which is Indonesia traditional herbal drinks). Definitely will be back here with family for vacation in Pelabuan Ratu..
Great Job for all the staff, very friendly and attentive,
Also the live band Soundaru, their music and voices are so good and very nice to hear,. very entertaining..
The best is the SUNSET TIME, please never miss this sunset time.. we were so lucky when we were there to see that georgeous view..
Read More
+5
Find this review helpful?
ST
Salsabila T. a.
10.0
/10
Reviewed 1 week(s) ago
Thank God, I was very satisfied staying here. The view is top-notch! The facilities are complete, so I never get bored here. I hope I can stay here again! The staff are all really friendly!
See original
Find this review helpful?
a***s
10.0
/10
Reviewed 2 week(s) ago
Cool, beautiful, interesting and amazing hotel.
See original
Find this review helpful?
Elang H.
Staycation
10.0
/10
Reviewed 4 week(s) ago
It's my favorite place, I will always come here
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Elang,
Thank you for your kind words. We are delighted to hear that Grand Inna Samudra Beach Hotel is your favorite place, and we look forward to welcoming you back for many more enjoyable stays.
Warm Regards,
Grand Inna Samudra Beach Hotel
S***n
Staycation
10.0
/10
Reviewed 4 week(s) ago
Best hotel near the beach, excellent service, friendly staff, very suitable for family vacations and the beach is very clean and well maintained👍
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Ladies/Gentlemen, Thank you for your positive review. We are delighted to hear that you were impressed with our service, friendly staff, clean beach and comfortable family vacation. We hope that your next visit will be even more enjoyable. Best regards, Grand Inna Samudra Beach Hotel
See original
y***a
9.7
/10
Reviewed 5 week(s) ago
Direct access to the beach
Great
Strategic location
Food is quite varied and tastes good
Clean, comfortable hotel, not scary
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your short review. We are very glad that you enjoyed our hotel's convenient location and direct beach access. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samut Beach Hotel
See original
JC
Jake C.
Leisure
5.0
/10
Reviewed 5 week(s) ago
This is a nice location the actual hotel is dated for the price. Also I got shigella from this hotel I was in the hospital for a day and missed work for a week, and my wife also was very ill for many days because of this places food. I’m very disappointed as this was our honeymoon and me and my wife were both very ill
2 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Mr. Jake,
We are very concerned to hear about your experience and sincerely apologize for the serious issues you and your wife encountered during your stay. Guest safety and satisfaction are our top priorities, and we deeply regret that your honeymoon was affected in this way.
We take your feedback regarding food safety extremely seriously and will investigate this matter thoroughly to prevent any recurrence. Please know that your comments have been immediately escalated to our management team.
We truly regret the distress this caused and hope you might give us an opportunity to restore your confidence in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
R
Rohmatullah
Leisure
10.0
/10
Reviewed 6 week(s) ago
Check in at Samudra Ina, check out life's problems ✌️🌴 #SantuyModeOn
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Rohmatullah, thank you for your brief review. We're glad you enjoyed your stay at the Grand Inna Samudra Beach Hotel. We hope your next visit will be even more enjoyable and convenient. Thank you. Grand Inna Samudra Beach Hotel
See original
Verified Traveler
Leisure
8.7
/10
Reviewed 6 week(s) ago
hotel is quite clean
the taste of breakfast food is not good
See original
Find this review helpful?
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review and feedback. We are very glad that you were satisfied with our hotel and we will take your feedback on the breakfast quality into consideration to improve your stay. Best regards, Grand Inna Samutra Beach Hotel
See original
BI
Bp Indra
Leisure
9.7
/10
Reviewed 7 week(s) ago
A beautiful situation for swimming activities at the hotel or beach, or just hanging out in a cafe while looking at the sea...
See original
1 people find it helpful
Accommodation's Reply
13 Oct 2025
Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the beautiful atmosphere, swimming at the hotel or beach, and relaxing at the cafe with a sea view. We hope that your next visit will be an even more memorable experience. Best regards, Grand Inna Samutra Beach Hotel
See original
G***a
Leisure
10.0
/10
Reviewed 8 week(s) ago
The best hotel in the Pelabuhan Ratu area, the staff are friendly, and make things very easy for customers there. Good job Grand Inna
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for your excellent review. We are delighted to hear that you were satisfied with our service, especially the friendliness of our staff and the convenience we provide to our guests. Your support means a lot to us, and we look forward to welcoming you back for another enjoyable stay. Warm Regards, Grand Inna Samudra Beach Hotel
See original
MY
Media Y. K.
Leisure
9.4
/10
Reviewed 8 week(s) ago
This hotel is older than me...however staying in this hotel is worth in every penny since the view and location is amazing.
1 people find it helpful
Accommodation's Reply
10 Sep 2025
Dear Ms. Media,
Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and found the experience worthwhile, especially with our beautiful views and amazing location.
We truly appreciate your kind words and look forward to welcoming you back for another memorable stay.
Warm Regards,
Grand Inna Samudra Beach Hotel
T***o
8.3
/10
Reviewed 8 week(s) ago
very haunted
spooky place
strange noises and smells
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Mr./Ms.,
Thank you for sharing your feedback with us. We are truly sorry to hear about your experience and the discomfort you felt during your stay.
Please be assured that we take your comments very seriously and will look into this matter immediately to ensure a more comfortable and pleasant environment for our guests.
We appreciate you bringing this to our attention and hope to have the opportunity to provide you with a much better experience in the future.
Warm Regards,
Grand Inna Samudra Beach Hotel
sr
sinta r.
Staycation
10.0
/10
Reviewed 8 week(s) ago
In short, staying here makes you feel at home, you don't want to go home 🫶
See original
Find this review helpful?
Accommodation's Reply
10 Sep 2025
Dear Ms. Sinta, Thank you for your warm review. We are very happy to hear that your stay was so enjoyable that you didn't want to leave. 🫶 We hope to welcome you back to enjoy another memorable moment at our hotel. Warm Regards, Grand Inna Samudra Beach Hotel
See original
D***i
Staycation
9.6
/10
Reviewed 8 week(s) ago
The hotel staff is friendly, the rooms are clean, the facilities are quite good, the location is easy to find, and there are now many culinary options around the hotel. However, the food variety is lacking and the taste needs to be improved. I tried the food a year ago and it was quite good, but this time it was a bit lacking.
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Accommodation's Reply
10 Sep 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We are delighted to hear that you were satisfied with the friendliness of our staff, the cleanliness of our rooms, and the hotel's strategic location, surrounded by a growing variety of culinary options. We also greatly appreciate your feedback regarding the variety and taste of our food. This feedback will be taken into consideration as we strive to improve the quality of our dishes to ensure a more satisfying culinary experience at our hotel, just as you experienced before. We look forward to welcoming you back and providing an even better experience on your next visit. Warm Regards, Grand Inna Samudra Beach Hotel
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Y***h
Business
8.6
/10
Reviewed 9 week(s) ago
The hotel staff was friendly. The bathroom faucet was broken and the cleanliness was poor.
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Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for sharing your experience with us. We are pleased to hear that you were satisfied with the friendliness of our staff. However, we apologize for the inconvenience caused by the condition of the faucet in the bathroom and the less than optimal cleanliness. We have passed on your feedback to the relevant team for immediate follow-up and improvement to prevent a recurrence in the future. We greatly appreciate your feedback and look forward to welcoming you back for a more enjoyable stay. Warm regards, Grand Inna Samudra Beach Hotel
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N***n
10.0
/10
Reviewed 10 week(s) ago
Very friendly staff, delicious food
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Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are very pleased to hear that you were satisfied with the friendliness of our staff and enjoyed the food we served. This review motivates us to continue providing the best service. We look forward to welcoming you back again in the future. Warm regards, Grand Inna Samudra Beach Hotel
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RH
R Hanni A.
Staycation
9.4
/10
Reviewed 10 week(s) ago
It was a truly delightful stay at this hotel. The rooms offer direct views of the beach. Access to the beach is also easy. The kids are hooked on staying here again.
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Accommodation's Reply
04 Sep 2025
Dear Sir/Madam, Thank you for your positive review. We are delighted to hear that you and your family felt comfortable during your stay, enjoyed the view from your room overlooking the beach, and the easy access to the beach. It's especially great to hear that your children also enjoyed their stay and want to stay here again. We look forward to welcoming you and your family back for another memorable experience in the future. Best regards, Grand Inna Samudra Beach Hotel
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Syufriyanni S.
10.0
/10
Reviewed 10 week(s) ago
Recommended tourist attractions & accommodation for kids
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Accommodation's Reply
04 Sep 2025
Dear Ms. Syufriyanni, Thank you for your positive review. We are pleased to hear that our attractions and accommodations provided a pleasant and memorable experience, especially for children. This feedback motivates us to continue improving the quality of our services and facilities. We look forward to welcoming you and your family back in the future. Best regards, Grand Inna Samudra Beach Hotel
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