Horison Grand Serpong

Hotels
Traveloka Preferred Partner

8.1

Convenient
From 5,687 verified guests reviews

What Guests Say About Their Stay

Strategic Location (49)
Friendly Staffs (27)
Clean Room (42)
Affordable Price (2)
Anang T. W.
9.7
/ 10
Great experience stay here, good staff, good facilities and good ambience. The breakfast is yum. I will come back to this place again. I promise
Shella A.
9.7
/ 10
A really great ans awesome place to stay, friendly staff, cozy room! almost perfect 😊 thank you Horison and traveloka!
Raden M. P. W.
9.6
/ 10
It was a very nice to stay at Grand Serpong Hotel the room is so comfy, and wonderful, clean, and homey, service is also great
In the Area
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Jl. MH. Thamrin KM 2,7 Kebon Nanas, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Horison Grand Serpong is a hotel in a good neighborhood, which is located at Tangerang City Center. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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What's around Horison Grand Serpong

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Jl. MH. Thamrin KM 2,7 Kebon Nanas, Serpong, Tangerang City Center, Tangerang, Banten, Indonesia, 15143
Lobby Horison Grand Serpong
Lobby 2 Horison Grand Serpong

Discover More About Horison Grand Serpong

Location


Horison Grand Serpong is a hotel in a good neighborhood, which is located at Tangerang City Center.

About Horison Grand Serpong

From business event to corporate gathering, Horison Grand Serpong provides complete services and facilities that you and your colleagues need.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Horison Grand Serpong exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Horison Grand Serpong is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Horison Grand Serpong.

All facilities in Horison Grand Serpong

Bar, Cafe and Lounge Horison Grand Serpong
Bar, Cafe and Lounge
Functional Hall Horison Grand Serpong
Functional Hall
Common Space Horison Grand Serpong
Common Space
Lobby Horison Grand Serpong
Lobby
Exterior Horison Grand Serpong
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Doorman
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage
  • Wedding service

In-room Facilities

  • Bathrobe
  • Cable TV
  • Desk
  • In-room safe
  • Refrigerator
  • Shower
  • TV

General

  • AC
  • Banquet
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area

Food and Drinks

  • Bar
  • Breakfast
  • Brunch
  • Early bird breakfast
  • Set menu dinner

Business Facilities

  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector
  • Theatre/auditorium

Nearby Facilities

  • ATM/Banking
  • Shops

Things to Do

  • Outdoor pool

Connectivity

  • Free WiFi

Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Accommodation Policy & General Information in Horison Grand Serpong

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.

Late Check-out

You're allowed to check-out past the accommodation's check-out time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - Before 12:00
Breakfast Availability
Yes, some room provide breakfast

Frequently asked question in Horison Grand Serpong

What are available facilities at Horison Grand Serpong?
There are top facilites at Horison Grand Serpong such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What is normal check-in & check-out time at Horison Grand Serpong?
The standard check-in time at Horison Grand Serpong is starting from From 14:00 while the latest check-out time is at Before 12:00
Does Horison Grand Serpong provide breakfast?
Yes, Horison Grand Serpong provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

More Reviews from Other Guests in Horison Grand Serpong

Overall Rating & Reviews

From 5,687 verified guests reviews
8.1
Convenient
Fantastic
1,218
Very Good
3,016
Satisfying
356
Average
1,097
Poor
0
Cleanliness
Comfort
Meal
Location
Service

Show reviews that mention...

All
strategic location (49)
friendly staffs (27)
clean room (42)
affordable price (2)
tasty breakfast (12)
easy access (8)
complete facilities (6)
tasty food (13)
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Language
English
Show Reviews with Photos
mamik w.
This is a private profile
Transit
8.8
/ 10
14 May 2024
Strategic location, spacious room. But equipment looks old already.

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Accommodation's Reply
26 May 2024
Dear Mrs. Mamik Wahyuningsih, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
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E***n
This is a guest profile.
9.1
/ 10
12 May 2024
The building itself looked old, and the parking accessibility was rather spooky, since there were floods here and there. And also, if you park the car inside the building, You first need to check in first to get direct access to the hotel, or you can ask security to open the door. Check in was smooth, check out was smooth, and waiting time for the lift was rather quick. No problem whatsoever once you get the access to access the lift and the room. Furnitures inside the room was rather old but okay, no strange smell of some sort. The room was very spacious, the sofa was nice, and there were 2 TVs; 1 at the living room, and the other at the bedroom. The downsides for the room however, were, the wifi, since I found it rather hard to gain the access, and when the wifi was finally connected, the speed was unbelievably slow. And the other downside was, the warm water was somehow on and off, so it would be best to take a bath not in the evening or early morning. Breakfast experience was good, plenty of empty seats, and the food selection was also many. The staffs were also very helpful and polite, and despite the restaurant was located in an old building, the restaurant ambient felt quite modern.
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Review photo of Horison Grand Serpong from E***n
Review photo of Horison Grand Serpong 2 from E***n
Review photo of Horison Grand Serpong 3 from E***n

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Accommodation's Reply
26 May 2024
Dear Mr. Edwin, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
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K***o
This is a guest profile.
10
/ 10
05 Apr 2024
Mungkin daripada 2 ac untuk ruangan 45m2 lebih baik AC dengan PK lebih besar jadi g ribet.

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Hamami
Transit
8.5
/ 10
24 Jan 2024
Not bad for just sleeping for 1 night. No more.
Review photo of Horison Grand Serpong from Hamami H.
Review photo of Horison Grand Serpong 2 from Hamami H.

1 liked this review

Accommodation's Reply
04 Feb 2024
Dear Mr. Hamami, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
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MH
Muhammad H.
9.1
/ 10
19 Jan 2024
Nce food and close to tol exit.

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Accommodation's Reply
30 Jan 2024
Dear Mr. M hardiyansyah, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
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Sherly C. S.
Staycation
8.5
/ 10
10 Jan 2024
First time here with my own family bringing a baby. Not bad for the comfy bed and good breakfast

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S
Susanna
Holiday
9.4
/ 10
07 Jan 2024
Nice place, good service and friendly staff. The breakfast is good.

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Accommodation's Reply
08 Jan 2024
Dear Mrs. Susanna, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
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AS
Agus S.
Holiday
8.5
/ 10
22 Nov 2023
Review photo of Horison Grand Serpong from Agus S.

2 liked this review

Accommodation's Reply
04 Dec 2023
Dear Mr. Augs Supriadi, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
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G
Guest
Staycation
10
/ 10
22 Oct 2023
Can see city view from 22nd floor. And with a big room make more comfortable to stay. Unfortunally don't have stove and sink.

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Accommodation's Reply
30 Oct 2023
Dear Mrs. Diah Mintarsih, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write this positive review. We are very happy to hear that you are satisfied and comfortable with our facilities and services. Your input and complaints are very important for us, to improve our services. It is an honor for us to be able to serve you and we look forward to welcoming you back here. Sincerely, Yos Andri. General Manager.
S
Saptomo
Staycation
6.2
/ 10
26 Sep 2023
Broken/leaking AC. Other than that it was an OK stay experience.

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Accommodation's Reply
17 Oct 2023
Dear Mr. Saptomo, Warm greetings from Hotel Horison Grand Serpong. Thank you for choosing Hotel Horison Grand Serpong as your place to stay and thank you for taking the time to write a review for us. We apologize for your stay experience which did not meet your expectations, we will try to provide and improve the best service for every guest in the future. Your feedback and complaints are very important to us, please rest assured that we will take appropriate action to resolve your inconvenience during your stay and prevent this from happening again in the future, we really appreciate your opinion and we hope to have another opportunity to serve you better in the near future. Sincerely, Yos Andri. General Manager.
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Exterior 4 Horison Grand Serpong

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.