Hotel Ayola Lippo Cikarang

Hotels
8.4
/10
Very Good
2,379 reviews

What Guests Say About Their Stay

Staff Friendliness (56)
Bedroom (51)
Ambiance (50)
Surroundings (42)
Arismunandar S.
10.0
/ 10
🌆Location: Perfectly strategic location—close to everything yet peaceful and secure. Ideal balance for business or leisure stays. 🍽️Meal: Delicious, fresh, and varied meals served beautifully. Every bite reflects quality, flavor, and thoughtful presentation. Truly satisfying dining experience. 💼Service Facility: Excellent facilities with professional, friendly service. Everything runs smoothly, providing full comfort and convenience throughout the stay. 🛏️Room Comfort: Elegant, cozy, and well-designed rooms. Perfect lighting, soft bedding, and peaceful ambiance for total relaxation and rest. 🤝Responsibility: Staff are highly responsible, attentive, and kind. Quick response, polite attitude, and genuine care create a warm experience. 🧼Cleanliness: Impeccably clean in every area. Fresh scent, spotless surfaces, and neat arrangement make the hotel feel perfectly maintained.
S***a
9.1
/ 10
Lovely staff, checking in after midnight and the staff still handle it beautifully. I would definitely be back for another stay.
Anggih H.
9.7
/ 10
Staff-nya ramah-ramah sekali, dengan dibantu oleh FO Bu Inggrid apa Indri ya lupa 😅. Cara bicaranya sangat halus dan sopan, padahal enggak jadi menginap karena salah metode bayar, tapi prosesnya dibantu sampai selesai. Lain waktu akan coba lagi menginap di Ayola karena staff-nya ramah-ramah 😊.
Fasca
10.0
/ 10
I was on a family vacation that week and although this was a business hotel, we felt very cozy and comfortable staying here. The staffs were very friendly and helpful. Room service was great and affordable. We ate Indonesian food from room service and it was delicious. Keep the good service!
V***a
9.4
/ 10
The hotel is nice, the staff is friendly and the room is clean. The location is not too hard to find. Easy to find food, mini markets and reflexology massage places are also around the hotel. The hotel is not too noisy, suitable for those on business trips because it is close to the industrial area. For a staycation it is also ok, only 15 minutes to Lippo Mall and Lippo Citywalk.
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In the Area
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Jalan Sriwijaya Kav 19, Lippo Cikarang, Cikarag Selatan, Cikarang, Bekasi, Jawa Barat, Indonesia, 17550

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel AYOLA Lippo Cikarang Staying at Hotel Ayola Lippo Cikarang is a good choice when you are visiting South Cikarang. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check

Hotel Ayola Lippo Cikarang Address: Map & Location

Jalan Sriwijaya Kav 19, Lippo Cikarang, Cikarag Selatan, Cikarang, Bekasi, Jawa Barat, Indonesia, 17550
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Lobby Hotel Ayola Lippo Cikarang
Lobby 2 Hotel Ayola Lippo Cikarang

Discover More About Hotel Ayola Lippo Cikarang

note: hotel was previously named Hotel AYOLA Lippo Cikarang

Location


Staying at Hotel Ayola Lippo Cikarang is a good choice when you are visiting South Cikarang.

About Hotel Ayola Lippo Cikarang

From business event to corporate gathering, Hotel Ayola Lippo Cikarang provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Hotel Ayola Lippo Cikarang is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Hotel Ayola Lippo Cikarang, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Ayola Lippo Cikarang.

If you plan to have a long-term stay, staying at Hotel Ayola Lippo Cikarang is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

The hotel’s fitness center is a must-try during your stay here.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Hotel Ayola Lippo Cikarang exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Hotel Ayola Lippo Cikarang is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Hotel Ayola Lippo Cikarang.

All facilities in Hotel Ayola Lippo Cikarang

Bar, Cafe and Lounge Hotel Ayola Lippo Cikarang
Bar, Cafe and Lounge
Fitness Center Hotel Ayola Lippo Cikarang
Fitness Center
Lobby Hotel Ayola Lippo Cikarang
Lobby
Exterior Hotel Ayola Lippo Cikarang
Exterior
Bedroom Hotel Ayola Lippo Cikarang
Bedroom

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Limited hours room service
  • Luggage storage
  • Wedding service

General

  • AC
  • Ballroom
  • Banquet
  • Connecting rooms
  • Family room
  • Non-smoking room
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Beauty salon
  • Grocery
  • Hair salon
  • Laundry
  • Shops
  • Supermarket

Food and Drinks

  • Restaurant with AC
  • A la carte dinner
  • A la carte lunch
  • Bar
  • Breakfast
  • Buffet lunch

In-room Facilities

  • Cable TV
  • Desk
  • In-room safe
  • Minibar
  • Shower
  • TV

Business Facilities

  • Business facilities
  • Conference room
  • Meeting facilities
  • Photocopier
  • Projector

Accessibilty

  • Accessibility equipment
  • Accessible bathroom
  • Wheelchair accessible

Transportation

  • Area shuttle with surcharge
  • Secure parking

Things to Do

  • Fitness center
  • Massage

Sports and Recreations

  • Fitness center

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Hotel Ayola Lippo Cikarang

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

Dear Guest, For the safety in health, our hotel has a policy that every guest is required to wear a mask while staying at the hotel. don't raise and do the crowd.
For guests who stay more than 2 nights, must show the results of the antigen and Vaccine card.

Deposit

Deposit IDR 100,000 is required upon check-in. The accommodation accepts cash, debit or credit card.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Hotel Ayola Lippo Cikarang
170
Number of floors in Hotel Ayola Lippo Cikarang
10
Another facilities in Hotel Ayola Lippo Cikarang
Coffee shop, 24-hour room service, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Hotel Ayola Lippo Cikarang

What are available facilities at Hotel Ayola Lippo Cikarang?
There are top facilites at Hotel Ayola Lippo Cikarang such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Ayola Lippo Cikarang?
Check-in time at Hotel Ayola Lippo Cikarang is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Ayola Lippo Cikarang provide breakfast?
Yes, Hotel Ayola Lippo Cikarang provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Ayola Lippo Cikarang?
Hotel Ayola Lippo Cikarang is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Ayola Lippo Cikarang have?
Hotel Ayola Lippo Cikarang has 10 floors.
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More Reviews from Other Guests in Hotel Ayola Lippo Cikarang

Overall Ratings & Reviews Hotel Ayola Lippo Cikarang

Traveloka (2,260)
Other sources (119)
8.5
Very Good
From 2,260 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

People often mention about Hotel Ayola Lippo Cikarang
All
Staff Friendliness (35)
Bedroom (35)
Ambiance (31)
Surroundings (27)
Hotel Area (27)
Bathroom (26)
Accessibility (24)
Room Space (22)
Variety (22)
Check-in/out Time (21)
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Traveler Reviews Hotel Ayola Lippo Cikarang

Number of reviews per page
20
40
Customer reviews
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The food menu is varied and delicious, close to malls and cafes
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang. Thank you very much for your positive review and compliments on Ayola Hotel. We are delighted that you enjoyed our food variety and taste, and also enjoyed our convenient location near shopping malls and cafes. Guest satisfaction is our top priority, and feedback like this is a great motivation for our team to continue to maintain the quality of our food and provide the utmost comfort to all our guests. We sincerely hope to welcome you back again and provide you with an even more memorable stay. Sincerely, Indri L. Assistant Front Office Manager
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Arismunandar S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
🌆Location: Perfectly strategic location—close to everything yet peaceful and secure. Ideal balance for business or leisure stays. 🍽️Meal: Delicious, fresh, and varied meals served beautifully. Every bite reflects quality, flavor, and thoughtful presentation. Truly satisfying dining experience. 💼Service Facility: Excellent facilities with professional, friendly service. Everything runs smoothly, providing full comfort and convenience throughout the stay. 🛏️Room Comfort: Elegant, cozy, and well-designed rooms. Perfect lighting, soft bedding, and peaceful ambiance for total relaxation and rest. 🤝Responsibility: Staff are highly responsible, attentive, and kind. Quick response, polite attitude, and genuine care create a warm experience. 🧼Cleanliness: Impeccably clean in every area. Fresh scent, spotless surfaces, and neat arrangement make the hotel feel perfectly maintained.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest Warmest Greeting from Hotel Ayola Lippo Cikarang Thank you very much for taking the time to share such a detailed and thoughtful review about your stay at Ayola Hotel. We are truly delighted to know that you had an excellent experience and appreciated every aspect of our service — from the strategic location, delicious meals, and comfortable rooms to the professionalism and attentiveness of our team. Your kind words about the cleanliness, food quality, and the overall atmosphere mean a lot to us. We take great pride in maintaining high standards in every detail to ensure each guest feels comfortable, relaxed, and well taken care of throughout their stay. We will also make sure to share your appreciation with our entire team as it serves as great motivation to continue providing exceptional hospitality. We truly look forward to welcoming you back soon for another memorable and pleasant stay at Ayola Hotel. Warm Regards Indri L Assistant Front Office Manager
b***c
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The location is very strategic. Highly recommended. The perfect choice for a stay in the Cikarang area, no doubt.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang. Thank you for your positive review and for choosing Ayola Hotel Cikarang as your accommodation choice. We are very glad that you enjoyed our hotel’s location and that Ayola is the right choice for your stay in Cikarang. These reviews mean a lot to us as they are a great encouragement for our team to maintain and improve the quality of our services and the comfort of our facilities and amenities. We are committed to providing a satisfying, comfortable and memorable stay experience for all our guests. We hope that on your next visit we will be able to welcome you with even better service. Sincerely, Indri L. Assistant Front Office Manager
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Uus h.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Great, clean, tidy, close location. Friendly
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Lippo Cikarang Hotel. Thank you for your short but meaningful review. We are delighted that you enjoyed our hotel's cleanliness, tidiness, and excellent location. We also appreciate your appreciation for our team's friendliness, which is a key motivation for all staff to continue to provide the best service to all our guests. We hope to welcome you back soon and provide you with an even more comfortable and memorable stay. Sincerely, Indri L. Assistant Front Office Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
From morning to evening, the temperature in the Main Lobby and Restaurant was very hot. This was likely because not all the air conditioners were turned on.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Ayora Lipo Hotel (Cikaron) Warm regards from all staffs. Thank you for your attention and feedback. We apologize for any inconvenience caused by the temperature issue in the lobby and restaurants. Your valuable feedback will be very valuable for our evaluation and improvement. Our technical team will promptly check the air conditioning system thoroughly to ensure that all guests have the most comfortable experience in all areas of the hotel. We are committed to making sure all guests have a comfortable experience from the time they arrive at the hotel to the time they leave. We look forward to welcoming you back again and hope that you will have an even more satisfying stay. Thank you! Indre L, Assistant Front Office Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
For complete facilities, the food is delicious, the staff is friendly.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang Thank you for your review and choosing Ayola Hotel Cikarang as your accommodation choice. We are very glad that you were satisfied with our facilities, delicious food and friendly service from all our staffs. Such positive feedback is an important motivation for us to strive to provide the best possible experience for all our guests. We hope to welcome you back again in the future and provide you with even better comfort and service. Best regards, Indri L. Assistant Front Office Manager
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A comfortable place in Cikarang, located close to the center of activity in the industrial city.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, From all staffs at Ayola Lipo Cikarang Hotel, we would like to extend our warmest greetings to you. Thank you for your positive review and for your trust in Ayola Lipo Hotel. We are pleased that you enjoyed your stay and enjoyed our excellent location (next to various activity centers in the Cikarang Industrial Area). We always prioritize transportation and convenience, and are committed to providing a comfortable and relaxing stay for all our guests. We sincerely hope to welcome you back to experience our services and facilities even further. Thank you! Indre L, Assistant Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Really worth it, for the facilities and service
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Accommodation's Reply
19 Sep 2025
Dear Guests, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very pleased to know that you are satisfied and that our facilities and services are commensurate with your stay experience. Comments like this are a great motivation for our team to continue to maintain standards of cleanliness, comfort, and friendly and professional service. We will always strive to provide the best experience so that every guest feels at home during their stay at our hotel. We look forward to welcoming you back on your next visit with even better service. Warm Regards. Indri L. Assistant Front Office Manager
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Navra E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
Friendly hotel staff, clean rooms
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Accommodation's Reply
12 Sep 2025
Dear Valued Guest Warmest Greeting from Hotel Ayola Lippo Cikarang Thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room clean during your stay. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future. Warm Regards Indri L Assistant Front Office Manager
S***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Good location, comfortable, clean, friendly staff and fast check-in process
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear valued guest, Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for sharing your experience staying at our hotel. We are very pleased to hear that you were satisfied with the hotel's location, comfort, cleanliness, friendly staff, and fast check-in process. This review motivates our team to continue maintaining our service standards. We look forward to welcoming you back on your next visit. Best regards, Indri L. Asst. Front Office Manager
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C***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best service stay here
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Accommodation's Reply
15 Aug 2025
Dear Guests, Warmest Greetings from Hotel Ayola Lippo Cikarang. Thank you for your appreciation and trust in choosing to stay at our hotel. It is a pleasure for our entire team to know that our service has made your stay enjoyable and memorable. We always strive to provide the best service from check-in to check-out, ensuring every detail meets and even exceeds your expectations. Positive feedback like this is a great motivation for us to continue to maintain the standard of service and quality of facilities for your comfort on every visit. We hope to welcome you again in the future and provide the same, or even better, stay experience. Once again, thank you for your support and appreciation. Warm Regards. Indri L. Assistant Front Office Manager
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
All good, but maybe the room tiles could be mopped a little cleaner. Because I tried mopping with a wet tissue, there was still dirt.
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guests, Warmest Greetings from Ayola Lippo Cikarang Hotel. Good afternoon, Sir/Madam. Thank you for your review and very constructive feedback. We are pleased to know that your overall stay was a good experience, and we apologize if the cleanliness of the room floor was not as optimal as expected. We have forwarded this feedback to the housekeeping team so that the cleaning process will be more thorough and thorough in the future. We hope that on your next visit you will experience our improved service. Thank you for your trust. Warm Regards. Indri L. Assistant Front Office Manager
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Ariel S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 18 week(s) ago
I had a bad experience staying here, especially regarding being charged/fined for dirty doormats/footwear.
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Accommodation's Reply
15 Aug 2025
Dear Mr. Ariel S. Warmest greetings from Hotel Ayola Lippo Cikarang. Thank you for your feedback and apologize for the unpleasant experience, especially regarding the fees/fines for dirty doormats or footwear. We understand this certainly causes inconvenience. We need to convey that this policy is implemented solely to maintain the quality and cleanliness of room amenities for future guests, however, we will reevaluate the procedures and communication methods to be clearer and more comfortable for guests. Once again, we apologize for this inconvenience and look forward to welcoming you back with a better experience in the future. Warmest Regards. Indri L. Assistant Front Office Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Clean rooms. Delicious and complete food. Good for everyone.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Guest, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you for this brief but meaningful review. We are very pleased to know that you were satisfied with the cleanliness of your room and the quality and variety of our food. Your satisfaction is our priority, and positive comments like this encourage the entire team to continuously improve our services and facilities. We hope you had a pleasant overall stay, and we would be delighted to welcome you back in the future. Thank you for choosing to stay with us. Warmest Regards. Indri L. Assistant Front Office Manager
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alex s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The room is clean and comfortable. Thank you.
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Accommodation's Reply
29 Jul 2025
Dear Guest, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very pleased to know that you felt comfortable and satisfied with the cleanliness and comfort of your room during your stay at our hotel. Comments like this mean a lot to us and encourage us to continue maintaining the quality of our service and room cleanliness for the comfort of our guests. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel as your place to stay. Warmest Regards. Indri L. Assistant Front Office Manager
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The W. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Okay. Friendly, polite, clean, comfortable, and safe.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you for this short but meaningful review, We are glad to know that you feel good in a positive sense, and that our friendly and polite service, as well as the cleanliness, comfort, and security of our hotel left a good impression. Reviews like this motivate us to continue to maintain and improve the quality of our services. We hope to welcome you back on the next occasion. Warm Regards. Indri L. Assistant Front Office Manager. Ask ChatGPT.
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V***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel is nice, the staff is friendly and the room is clean. The location is not too hard to find. Easy to find food, mini markets and reflexology massage places are also around the hotel. The hotel is not too noisy, suitable for those on business trips because it is close to the industrial area. For a staycation it is also ok, only 15 minutes to Lippo Mall and Lippo Citywalk.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Valued Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this very informative and positive review! We are delighted to know that you were satisfied with your stay at our hotel. The comments regarding the cleanliness of the room, the friendliness of the staff, and the accessibility of the location truly reflect what we aim to offer to every guest — comfort, convenience, and peace of mind during their stay. We also appreciate that you highlighted our location’s proximity to the industrial area, making it ideal for business travel, while still being convenient for a staycation with quick access to shopping centers such as Lippo Mall and Citywalk. We hope to welcome you back in the future, whether for business or leisure. Warm Regards. Indri L. Assistant Front Office Manager.
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Miasih
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Good service, polite, delicious food.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this short but very pleasant review, We are very happy to hear that you are satisfied with our polite service and enjoyed the dishes we serve. Guest satisfaction is our top priority, and positive comments like this are an encouragement for our team to continue to provide the best. Hopefully we can welcome you back on another occasion for an equally pleasant stay experience. Warm Regards. Indri L. Assistant Front Manager
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T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 26 week(s) ago
The food in the morning was not very tasty, there was very little variety, few choices of drinks, and only a few main menus.
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3 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear valued guest. Warm greetings from Ayola Lippo Cikarang Hotel. Thank you for giving us your review and feedback. We highly value every opinion from our guests, as it is a very important evaluation material for us in improving the quality of service and facilities that we offer. We sincerely apologize if the breakfast we provide has not met your expectations, both in terms of taste, menu variety, beverage choices, and the number of main menus available. We understand that breakfast is an important part of the stay experience, and therefore we will immediately follow up on your feedback with our Food & Beverage team so that improvements and enhancements can be made in the future, both in terms of more diverse menu variations and more satisfying taste quality. We hope that on the next occasion you will be willing to stay with us again, and we are committed to providing a much better experience in all aspects of service. Once again, thank you for your attention and trust in us. Warm Regards. Indri L. Assistant Front Office Manager
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Nova W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
selalu balik ke hotel ini karena makanannya...thank you Ayola Lippo Cikarang
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Accommodation's Reply
25 May 2025
Dear Mrs. Nova. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your loyalty and warm review, We are very pleased to know that our food is one of the main reasons you keep coming back to Ayola Lippo Cikarang Hotel. Comments like this really motivate our team, especially the kitchen team, to continue serving the best dishes for our guests. We look forward to your next visit, and may every stay experience always be pleasant. Warm Regards. Indri L. Assistant Front Office Manager
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Number of reviews per page
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Overall Ratings & Reviews Hotel Ayola Lippo Cikarang

Traveloka (2,260)
Other sources (119)
8.5
Very Good
From 2,260 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.4

Location

8.6

Service and Facilites

8.6

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Staff Friendliness (35)
Bedroom (35)
Ambiance (31)
Surroundings (27)
Hotel Area (27)
Bathroom (26)
Accessibility (24)
Room Space (22)
Variety (22)
Check-in/out Time (21)
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Traveler Reviews Hotel Ayola Lippo Cikarang

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Customer reviews
E***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The food menu is varied and delicious, close to malls and cafes
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang. Thank you very much for your positive review and compliments on Ayola Hotel. We are delighted that you enjoyed our food variety and taste, and also enjoyed our convenient location near shopping malls and cafes. Guest satisfaction is our top priority, and feedback like this is a great motivation for our team to continue to maintain the quality of our food and provide the utmost comfort to all our guests. We sincerely hope to welcome you back again and provide you with an even more memorable stay. Sincerely, Indri L. Assistant Front Office Manager
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Arismunandar S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
🌆Location: Perfectly strategic location—close to everything yet peaceful and secure. Ideal balance for business or leisure stays. 🍽️Meal: Delicious, fresh, and varied meals served beautifully. Every bite reflects quality, flavor, and thoughtful presentation. Truly satisfying dining experience. 💼Service Facility: Excellent facilities with professional, friendly service. Everything runs smoothly, providing full comfort and convenience throughout the stay. 🛏️Room Comfort: Elegant, cozy, and well-designed rooms. Perfect lighting, soft bedding, and peaceful ambiance for total relaxation and rest. 🤝Responsibility: Staff are highly responsible, attentive, and kind. Quick response, polite attitude, and genuine care create a warm experience. 🧼Cleanliness: Impeccably clean in every area. Fresh scent, spotless surfaces, and neat arrangement make the hotel feel perfectly maintained.
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Accommodation's Reply
12 Nov 2025
Dear Valued Guest Warmest Greeting from Hotel Ayola Lippo Cikarang Thank you very much for taking the time to share such a detailed and thoughtful review about your stay at Ayola Hotel. We are truly delighted to know that you had an excellent experience and appreciated every aspect of our service — from the strategic location, delicious meals, and comfortable rooms to the professionalism and attentiveness of our team. Your kind words about the cleanliness, food quality, and the overall atmosphere mean a lot to us. We take great pride in maintaining high standards in every detail to ensure each guest feels comfortable, relaxed, and well taken care of throughout their stay. We will also make sure to share your appreciation with our entire team as it serves as great motivation to continue providing exceptional hospitality. We truly look forward to welcoming you back soon for another memorable and pleasant stay at Ayola Hotel. Warm Regards Indri L Assistant Front Office Manager
b***c
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The location is very strategic. Highly recommended. The perfect choice for a stay in the Cikarang area, no doubt.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang. Thank you for your positive review and for choosing Ayola Hotel Cikarang as your accommodation choice. We are very glad that you enjoyed our hotel’s location and that Ayola is the right choice for your stay in Cikarang. These reviews mean a lot to us as they are a great encouragement for our team to maintain and improve the quality of our services and the comfort of our facilities and amenities. We are committed to providing a satisfying, comfortable and memorable stay experience for all our guests. We hope that on your next visit we will be able to welcome you with even better service. Sincerely, Indri L. Assistant Front Office Manager
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Uus h.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 7 week(s) ago
Great, clean, tidy, close location. Friendly
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Lippo Cikarang Hotel. Thank you for your short but meaningful review. We are delighted that you enjoyed our hotel's cleanliness, tidiness, and excellent location. We also appreciate your appreciation for our team's friendliness, which is a key motivation for all staff to continue to provide the best service to all our guests. We hope to welcome you back soon and provide you with an even more comfortable and memorable stay. Sincerely, Indri L. Assistant Front Office Manager
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Y***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.1
/10
Reviewed 8 week(s) ago
From morning to evening, the temperature in the Main Lobby and Restaurant was very hot. This was likely because not all the air conditioners were turned on.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Guest, Ayora Lipo Hotel (Cikaron) Warm regards from all staffs. Thank you for your attention and feedback. We apologize for any inconvenience caused by the temperature issue in the lobby and restaurants. Your valuable feedback will be very valuable for our evaluation and improvement. Our technical team will promptly check the air conditioning system thoroughly to ensure that all guests have the most comfortable experience in all areas of the hotel. We are committed to making sure all guests have a comfortable experience from the time they arrive at the hotel to the time they leave. We look forward to welcoming you back again and hope that you will have an even more satisfying stay. Thank you! Indre L, Assistant Front Office Manager
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S***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
For complete facilities, the food is delicious, the staff is friendly.
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Accommodation's Reply
04 Nov 2025
Dear Valued Guest, Warmest regards, Ayola Hotel Lippo Cikarang Thank you for your review and choosing Ayola Hotel Cikarang as your accommodation choice. We are very glad that you were satisfied with our facilities, delicious food and friendly service from all our staffs. Such positive feedback is an important motivation for us to strive to provide the best possible experience for all our guests. We hope to welcome you back again in the future and provide you with even better comfort and service. Best regards, Indri L. Assistant Front Office Manager
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I***I
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
A comfortable place in Cikarang, located close to the center of activity in the industrial city.
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1 people find it helpful
Accommodation's Reply
04 Nov 2025
Dear Valued Guest, From all staffs at Ayola Lipo Cikarang Hotel, we would like to extend our warmest greetings to you. Thank you for your positive review and for your trust in Ayola Lipo Hotel. We are pleased that you enjoyed your stay and enjoyed our excellent location (next to various activity centers in the Cikarang Industrial Area). We always prioritize transportation and convenience, and are committed to providing a comfortable and relaxing stay for all our guests. We sincerely hope to welcome you back to experience our services and facilities even further. Thank you! Indre L, Assistant Front Office Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 11 week(s) ago
Really worth it, for the facilities and service
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Accommodation's Reply
19 Sep 2025
Dear Guests, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very pleased to know that you are satisfied and that our facilities and services are commensurate with your stay experience. Comments like this are a great motivation for our team to continue to maintain standards of cleanliness, comfort, and friendly and professional service. We will always strive to provide the best experience so that every guest feels at home during their stay at our hotel. We look forward to welcoming you back on your next visit with even better service. Warm Regards. Indri L. Assistant Front Office Manager
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Navra E.
icon-Leisure
Leisure
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8.5
/10
Reviewed 12 week(s) ago
Friendly hotel staff, clean rooms
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Accommodation's Reply
12 Sep 2025
Dear Valued Guest Warmest Greeting from Hotel Ayola Lippo Cikarang Thank you for your kind feedback. We’re pleased to hear that you found our staff friendly and the room clean during your stay. Your satisfaction is very important to us, and we appreciate you taking the time to share your experience. We look forward to welcoming you back in the future. Warm Regards Indri L Assistant Front Office Manager
S***s
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Good location, comfortable, clean, friendly staff and fast check-in process
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1 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear valued guest, Warmest greetings from Ayola Hotel Lippo Cikarang. Thank you for sharing your experience staying at our hotel. We are very pleased to hear that you were satisfied with the hotel's location, comfort, cleanliness, friendly staff, and fast check-in process. This review motivates our team to continue maintaining our service standards. We look forward to welcoming you back on your next visit. Best regards, Indri L. Asst. Front Office Manager
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C***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
Best service stay here
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Accommodation's Reply
15 Aug 2025
Dear Guests, Warmest Greetings from Hotel Ayola Lippo Cikarang. Thank you for your appreciation and trust in choosing to stay at our hotel. It is a pleasure for our entire team to know that our service has made your stay enjoyable and memorable. We always strive to provide the best service from check-in to check-out, ensuring every detail meets and even exceeds your expectations. Positive feedback like this is a great motivation for us to continue to maintain the standard of service and quality of facilities for your comfort on every visit. We hope to welcome you again in the future and provide the same, or even better, stay experience. Once again, thank you for your support and appreciation. Warm Regards. Indri L. Assistant Front Office Manager
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A***e
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
All good, but maybe the room tiles could be mopped a little cleaner. Because I tried mopping with a wet tissue, there was still dirt.
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2 people find it helpful
Accommodation's Reply
15 Aug 2025
Dear Guests, Warmest Greetings from Ayola Lippo Cikarang Hotel. Good afternoon, Sir/Madam. Thank you for your review and very constructive feedback. We are pleased to know that your overall stay was a good experience, and we apologize if the cleanliness of the room floor was not as optimal as expected. We have forwarded this feedback to the housekeeping team so that the cleaning process will be more thorough and thorough in the future. We hope that on your next visit you will experience our improved service. Thank you for your trust. Warm Regards. Indri L. Assistant Front Office Manager
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Ariel S.
icon-origin-TRAVELOKA
6.2
/10
Reviewed 18 week(s) ago
I had a bad experience staying here, especially regarding being charged/fined for dirty doormats/footwear.
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Accommodation's Reply
15 Aug 2025
Dear Mr. Ariel S. Warmest greetings from Hotel Ayola Lippo Cikarang. Thank you for your feedback and apologize for the unpleasant experience, especially regarding the fees/fines for dirty doormats or footwear. We understand this certainly causes inconvenience. We need to convey that this policy is implemented solely to maintain the quality and cleanliness of room amenities for future guests, however, we will reevaluate the procedures and communication methods to be clearer and more comfortable for guests. Once again, we apologize for this inconvenience and look forward to welcoming you back with a better experience in the future. Warmest Regards. Indri L. Assistant Front Office Manager
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R***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 20 week(s) ago
Clean rooms. Delicious and complete food. Good for everyone.
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1 people find it helpful
Accommodation's Reply
29 Jul 2025
Dear Guest, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you for this brief but meaningful review. We are very pleased to know that you were satisfied with the cleanliness of your room and the quality and variety of our food. Your satisfaction is our priority, and positive comments like this encourage the entire team to continuously improve our services and facilities. We hope you had a pleasant overall stay, and we would be delighted to welcome you back in the future. Thank you for choosing to stay with us. Warmest Regards. Indri L. Assistant Front Office Manager
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alex s.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 21 week(s) ago
The room is clean and comfortable. Thank you.
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Accommodation's Reply
29 Jul 2025
Dear Guest, Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your positive review. We are very pleased to know that you felt comfortable and satisfied with the cleanliness and comfort of your room during your stay at our hotel. Comments like this mean a lot to us and encourage us to continue maintaining the quality of our service and room cleanliness for the comfort of our guests. We look forward to welcoming you back on your next visit. Thank you for choosing our hotel as your place to stay. Warmest Regards. Indri L. Assistant Front Office Manager
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The W. M.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Okay. Friendly, polite, clean, comfortable, and safe.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you for this short but meaningful review, We are glad to know that you feel good in a positive sense, and that our friendly and polite service, as well as the cleanliness, comfort, and security of our hotel left a good impression. Reviews like this motivate us to continue to maintain and improve the quality of our services. We hope to welcome you back on the next occasion. Warm Regards. Indri L. Assistant Front Office Manager. Ask ChatGPT.
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V***a
icon-Medical
Medical
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
The hotel is nice, the staff is friendly and the room is clean. The location is not too hard to find. Easy to find food, mini markets and reflexology massage places are also around the hotel. The hotel is not too noisy, suitable for those on business trips because it is close to the industrial area. For a staycation it is also ok, only 15 minutes to Lippo Mall and Lippo Citywalk.
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1 people find it helpful
Accommodation's Reply
01 Jul 2025
Dear Valued Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this very informative and positive review! We are delighted to know that you were satisfied with your stay at our hotel. The comments regarding the cleanliness of the room, the friendliness of the staff, and the accessibility of the location truly reflect what we aim to offer to every guest — comfort, convenience, and peace of mind during their stay. We also appreciate that you highlighted our location’s proximity to the industrial area, making it ideal for business travel, while still being convenient for a staycation with quick access to shopping centers such as Lippo Mall and Citywalk. We hope to welcome you back in the future, whether for business or leisure. Warm Regards. Indri L. Assistant Front Office Manager.
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Miasih
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
Good service, polite, delicious food.
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Accommodation's Reply
01 Jul 2025
Dear Guest. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for this short but very pleasant review, We are very happy to hear that you are satisfied with our polite service and enjoyed the dishes we serve. Guest satisfaction is our top priority, and positive comments like this are an encouragement for our team to continue to provide the best. Hopefully we can welcome you back on another occasion for an equally pleasant stay experience. Warm Regards. Indri L. Assistant Front Manager
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T***y
icon-Business
Business
icon-origin-TRAVELOKA
9.6
/10
Reviewed 26 week(s) ago
The food in the morning was not very tasty, there was very little variety, few choices of drinks, and only a few main menus.
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3 people find it helpful
Accommodation's Reply
05 Jun 2025
Dear valued guest. Warm greetings from Ayola Lippo Cikarang Hotel. Thank you for giving us your review and feedback. We highly value every opinion from our guests, as it is a very important evaluation material for us in improving the quality of service and facilities that we offer. We sincerely apologize if the breakfast we provide has not met your expectations, both in terms of taste, menu variety, beverage choices, and the number of main menus available. We understand that breakfast is an important part of the stay experience, and therefore we will immediately follow up on your feedback with our Food & Beverage team so that improvements and enhancements can be made in the future, both in terms of more diverse menu variations and more satisfying taste quality. We hope that on the next occasion you will be willing to stay with us again, and we are committed to providing a much better experience in all aspects of service. Once again, thank you for your attention and trust in us. Warm Regards. Indri L. Assistant Front Office Manager
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Nova W.
icon-origin-TRAVELOKA
8.8
/10
Reviewed 28 week(s) ago
selalu balik ke hotel ini karena makanannya...thank you Ayola Lippo Cikarang
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Accommodation's Reply
25 May 2025
Dear Mrs. Nova. Warmest Greetings from Ayola Lippo Cikarang Hotel. Thank you very much for your loyalty and warm review, We are very pleased to know that our food is one of the main reasons you keep coming back to Ayola Lippo Cikarang Hotel. Comments like this really motivate our team, especially the kitchen team, to continue serving the best dishes for our guests. We look forward to your next visit, and may every stay experience always be pleasant. Warm Regards. Indri L. Assistant Front Office Manager
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