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Hotel Citradream Tugu Yogyakarta
Hotels
Preferred Partner Plus
8.4
/10
Very Good
5,362 reviews
What Guests Say About Their Stay
Distance To City Center (39)
Bedroom (33)
Staff Friendliness (32)
Accessibility (31)
J***s
10.0
/ 10
clean, comfortable, friendly employee service
See original
A***o
8.8
/ 10
The location is close to traditional markets, Kranggan Market, Pathuk Market, and other markets that offer delicious, must-try traditional cuisine.
The rooms are generally comfortable and clean.
For those who enjoy morning walks, explore Malioboro, Pathuk, markets, and the promising city center of Yogyakarta.
If we ever visit Yogyakarta again, this hotel will be our favorite destination.
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B***B
9.7
/ 10
When checking in, we got a smoking room because we were allergic, so we asked to change to a non-smoking room. The receptionist responded well and quickly changed us to a non-smoking room. For us, that was an excellent service, we got a clean and good room. Thank you.
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I***I
10.0
/ 10
The receptionist was very friendly. The atmosphere of the room is very comfortable, quite spacious, clean and there is a smart TV too. Strategic location, lots of snacks around the hotel. It's really worth it to stay here. Maintain and improve continuously.
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I***i
10.0
/ 10
The staff are all friendly, I left my stuff, thank God they are trustworthy, even after checking out I wanted to go around Jogja and left my stuff still safe. The room is just right, not too big, not too small, stayed for 3 days, on the second day the room was cleaned without being asked. The towels were also changed. Close to Tugu St so it's safe. The AC is cold, the bathroom is clean, the hot water also works. Next time I go to Jogja, it's better to book here, the price is affordable and the location is also strategic!
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In the Area
See Map
Jl. A. M. Sangaji No. 28, Jetis, Yogyakarta, Yogyakarta Province, Indonesia, 55233
Main Facilities
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Laundry service
Restaurant
Luggage storage
Elevator
AC
Multilingual staff
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
High-quality service
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Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Hotel Citradream Tugu Yogyakarta Address: Map & Location
Jl. A. M. Sangaji No. 28, Jetis, Yogyakarta, Yogyakarta Province, Indonesia, 55233
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Discover More About Hotel Citradream Tugu Yogyakarta
note: hotel was previously named Hotel Citradream Yogyakarta
Location
Hotel Citradream Tugu Yogyakarta is located in area / city Jetis.
About Hotel Citradream Tugu Yogyakarta
For you, travelers who wish to travel comfortably on a budget, Hotel Citradream Tugu Yogyakarta is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Citradream Tugu Yogyakarta provides complete services and facilities that you and your colleagues need.
Hotel Citradream Tugu Yogyakarta is the smartest choice for you who are looking for affordable accommodation with outstanding service.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Citradream Tugu Yogyakarta exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Citradream Tugu Yogyakarta is a hotel with great comfort and excellent service according to most hotel's guests.
Hotel Citradream Tugu Yogyakarta is the ideal choice for you who are looking for a comfortable yet affordable accommodation.
All facilities in Hotel Citradream Tugu Yogyakarta
Functional Hall
Lobby
Exterior
Bedroom
Restaurant
Public Facilities
- Parking
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Concierge
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- 24-hour Receptionist
Food and Drinks
- Restaurant with AC
- Breakfast
- Breakfast and lunch
- Buffet breakfast
- No alcohol
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
Business Facilities
- Business center
- Conference room
- Meeting facilities
- Projector
General
- AC
- Non-smoking room
- Smoking area
Connectivity
- Internet point
- LAN Internet
Transportation
- Valet parking
Nearby Facilities
- Supermarket
Accommodation Policy & General Information in Hotel Citradream Tugu Yogyakarta
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
Based on local goverment rules, all guests that stay 21 December 2020 until 08 January 2021 are required to bring a valid negative result of Non Reactive,Rapid test antigen or Negative Swab PCR Test
We do not accommodate self isolation for COVID-19 and you are required to present a negative result of Non Reactive, Rapid test antigen or Negative Swab PCR Test prior to your stay (minimum 3 night stay)
Based on local goverment rules, all guests that stay 21 December 2020 until 08 January 2021 are required to bring a valid negative result of Non Reactive,Rapid test antigen or Negative Swab PCR Test
We do not accommodate self isolation for COVID-19 and you are required to present a negative result of Non Reactive, Rapid test antigen or Negative Swab PCR Test prior to your stay (minimum 3 night stay)
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
We do not accommodate self isolation for COVID-19 and you are required to present COVI-19 test prior to your stay (minimum 3 night stay)
We do not accommodate self isolation for COVID-19 and you are required to present COVI-19 test prior to your stay (minimum 3 night stay)
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Citradream Tugu Yogyakarta | 110 |
Number of floors in Hotel Citradream Tugu Yogyakarta | 7 |
Another facilities in Hotel Citradream Tugu Yogyakarta | Parking, Elevator, Restaurant, Room service, Safety deposit box |
Frequently asked question in Hotel Citradream Tugu Yogyakarta
What Time is Check In & Check Out at Hotel Citradream Tugu Yogyakarta?
Check-in time at Hotel Citradream Tugu Yogyakarta is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Citradream Tugu Yogyakarta provide breakfast?
Yes, Hotel Citradream Tugu Yogyakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Citradream Tugu Yogyakarta?
Hotel Citradream Tugu Yogyakarta is officially classified as a 2.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Citradream Tugu Yogyakarta have?
Hotel Citradream Tugu Yogyakarta has 7 floors.
How many rooms are available at Hotel Citradream Tugu Yogyakarta?
Hotel Citradream Tugu Yogyakarta has 110 rooms in total.
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More Reviews from Other Guests in Hotel Citradream Tugu Yogyakarta
Overall Ratings & Reviews Hotel Citradream Tugu Yogyakarta
Traveloka (5,344)
Other sources (18)
8.4
Very Good
From 5,344 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.0
Location
8.7
Service and Facilites
8.4
People often mention about Hotel Citradream Tugu Yogyakarta
All
Bedroom (30)
Staff Friendliness (29)
Distance to City Center (27)
Bathroom (27)
Accessibility (26)
Ambiance (25)
Surroundings (23)
Check-in/out Time (20)
Room Space (20)
Soundproof (20)
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Most Recent
Format
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Traveler Reviews Hotel Citradream Tugu Yogyakarta
Number of reviews per page
20
40
Customer reviews
Stefan P.
Staycation
6.7
/10
Reviewed 6 day(s) ago
I stayed here for two days. I often entered and exited through the lobby, and the front office staff never greeted or even said hello. They were indifferent to guests. They weren't very friendly when asked questions. I think I'm the only one who felt that way, but my friend felt the same way. The last room service order was 8, but they were already closed at 5:30.
The bathroom needs a periodic general cleaning to keep it clean and not yellow. The linens are okay, but the furniture, especially the wardrobe, is still dirty, especially the top one, which is very dirty.
The housekeeping staff was very welcoming and provided what we wanted.
I hope Citradream will develop and improve the quality of the rooms and human resources. Periodic training regarding hospitality is probably needed.
Read More
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Accommodation's Reply
29 Oct 2025
Dear Mr. Stefan P., Thank you for staying at Citra Dream Hotel Yogyakarta. We will take your positive comments and suggestions into consideration to improve our service in the future. We hope to welcome you back again. Thank you. Best regards, Hotel Manager
See original
J***s
10.0
/10
Reviewed 1 week(s) ago
clean, comfortable, friendly employee service
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Accommodation's Reply
27 Oct 2025
Dear Mr. J*s, Thank you for staying at Citradream Hotel Yogyakarta. Your positive review has inspired our entire team to continue to strive to improve our service. We hope to welcome you back again. Best regards, Hotel Manager
See original
Andreas
Business
9.7
/10
Reviewed 1 week(s) ago
Friendly hotel staff. Nearby dining options. Ample parking.
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Accommodation's Reply
26 Oct 2025
Andreas S. Thank you for staying at Citradream Hotel Yogyakarta. Your positive review has inspired our entire team to continue to strive for even better service. We hope to welcome you back again. Best regards, Hotel Manager
See original
Andreas
Business
9.7
/10
Reviewed 3 week(s) ago
Friendly hotel staff.
Reduced breakfast menu.
Ample parking.
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Accommodation's Reply
08 Oct 2025
Dear Andreas S, Thank you for staying at Hotel Citradream Yogyakarta. We will follow up on your positive feedback and feedback with all team members to make improvements and provide better service in the future. We look forward to your next visit. Thank you. Sincerely, Hotel Manager
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
The check-in process is fast, room requests are made.
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Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Hotel Citradream Yogyakarta and for your wonderful review. We are delighted to have you as our preferred choice for your stay in Yogyakarta. Your positive feedback is a source of motivation for our entire team to continue providing the best service. We look forward to your next visit. Thank you. Sincerely, Hotel Manager.
See original
D***a
Staycation
5.3
/10
Reviewed 4 week(s) ago
I didn't stay here even though I'd already paid.
The lobby was already uncomfortable, not the staff.
The elevator didn't resemble a hotel elevator like a freight elevator, and there was no scent either.
When I entered the hotel, I was greeted by a dark, eerie atmosphere.
When I arrived in my room, the scent didn't reflect the hotel. There was no calming scent, but rather a musty smell.
The bathroom wasn't pleasing to the eye either.
The room felt very stuffy.
Bad, bad, bad
This is the first time I've had to change hotels.
Read More
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Accommodation's Reply
09 Oct 2025
Dear D*a, Thank you for staying at Hotel Citradream Yogyakarta. We apologize for any inconvenience you experienced during your stay. We have immediately forwarded your complaint regarding the less than ideal facilities to the relevant department for further action. We hope your next visit to our hotel will be a most comfortable one. Best regards, Hotel Manager
See original
A***o
Leisure
8.8
/10
Reviewed 5 week(s) ago
The location is close to traditional markets, Kranggan Market, Pathuk Market, and other markets that offer delicious, must-try traditional cuisine.
The rooms are generally comfortable and clean.
For those who enjoy morning walks, explore Malioboro, Pathuk, markets, and the promising city center of Yogyakarta.
If we ever visit Yogyakarta again, this hotel will be our favorite destination.
Read More
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear A*o, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Hotel Manager.
See original
Arum S.
10.0
/10
Reviewed 5 week(s) ago
Thank you for the friendliness of all Citra Dream staff who have helped me in the regional exam activities, always be healthy for Citra Dream and the team.
See original
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Accommodation's Reply
01 Oct 2025
Dear Arum S, Thank you for staying at Hotel Citradream Yogyakarta and for your wonderful review. We are very pleased to be your first choice for your stay in Yogyakarta. Your positive review is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Sincerely, Hotel Manager.
See original
C***a
6.5
/10
Reviewed 6 week(s) ago
wrong date but no help to reschedule
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Accommodation's Reply
20 Sep 2025
Dear C*a, Thank you for staying at Hotel Citradream Yogyakarta. We apologize for any inconvenience you experienced during your stay. We have immediately forwarded your complaint regarding the less than ideal facilities to the relevant department for further action. We hope your next visit to our hotel will be a most comfortable one. Best regards, Hotel Manager
See original
Ridho S.
Business
10.0
/10
Reviewed 8 week(s) ago
Stayed for 3 nights due to work. Breakfast was delicious, varied, and the spices were delicious. I didn't expect a two-star hotel to have breakfast this good. Bathroom amenities included only toothbrush and toothpaste, no soap or shampoo at all.
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Accommodation's Reply
09 Sep 2025
Dear Ridho S, Thank you for staying at Hotel Citradream Yogyakarta. We will follow up on your good rating and feedback with all team members to make improvements so we can provide better service in the future. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
H***o
Staycation
6.6
/10
Reviewed 9 week(s) ago
The front desk staff didn't greet guests and offered no flexible check-in times. Information coordination between staff members was poor. I hope this will be of concern and improve our service to every customer. Hopefully, Hotel Citra Dream will continue to improve over time.
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Accommodation's Reply
03 Sep 2025
Dear H*o, Thank you for staying at Hotel Citradream Yogyakarta. We will follow up your good rating and feedback with all teams to make improvements so that we can provide better service in the future. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
A***i
10.0
/10
Reviewed 15 week(s) ago
Arrived at 2 o'clock and was allowed to check in, the room was clean and fully equipped, the room was spacious, the price was affordable, breakfast included, I regret not staying here earlier.
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Accommodation's Reply
25 Jul 2025
Dear A*i, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
Y***i
8.5
/10
Reviewed 16 week(s) ago
The breakfast is delicious and there are several menus, there is tea, coffee too.
See original
2 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Y*i, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for staying while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S front Office Leader
See original
A***a
Leisure
8.5
/10
Reviewed 16 week(s) ago
The location is quite close to the station and close to iconic Yogyakarta attractions.
The staff is friendly.
If you need comfortable accommodation at an affordable price, this hotel could be an option.
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Accommodation's Reply
19 Jul 2025
Dear A*a, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S front Office Leader
See original
Y***f
Leisure
8.8
/10
Reviewed 16 week(s) ago
The hotel is strategically located near the Jogja Monument. The price is not too expensive, but it's quite comfortable.
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Accommodation's Reply
14 Jul 2025
Dear Y*f, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
R***e
Staycation
9.4
/10
Reviewed 16 week(s) ago
Close to Malioboro, just walk
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Accommodation's Reply
14 Jul 2025
Dear R*e, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
T***a
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, in the middle of the city and a comfortable atmosphere
Although small for breakfast it is very tasty
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear T*a, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
D***s
10.0
/10
Reviewed 17 week(s) ago
Comfortable, friendly staff, varied food
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear D*s, Thank you for staying at Hotel Citradream Yogyakarta and giving a good review, We are very happy to be your main choice to stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue to provide the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
See original
D***y
5.9
/10
Reviewed 24 week(s) ago
dirty room, very dirty bathroom, lots of animals.
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3 people find it helpful
Accommodation's Reply
23 May 2025
Dear D*y. Thank you for staying at Hotel Citradream Yogyakarta, We apologize for your inconvenience during your stay at the hotel. Your complaint regarding the uncomfortable facilities, we will immediately forward to the relevant department for follow-up. We hope your next visit to our hotel, is the most comfortable visit. Best regards, Winarno. S. Front Office Leader.
See original
DA
Deasy A. R.
Business
8.5
/10
Reviewed 27 week(s) ago
The service is satisfactory, the food is delicious and comfortable
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Accommodation's Reply
28 Apr 2025
Dear Deasy A. R, Thank you for staying at Hotel Citradream Yogyakarta, Your good rating is a motivation for the entire team to continue providing better service. We look forward to your next visit. Best regards, Winarno. S. Front Office Leader
See original
Number of reviews per page
20
40
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Overall Ratings & Reviews Hotel Citradream Tugu Yogyakarta
Traveloka (5,344)
Other sources (18)
8.4
Very Good
From 5,344 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.0
Location
8.7
Service and Facilites
8.4
People often mention about Hotel Citradream Tugu Yogyakarta
All
Bedroom (30)
Staff Friendliness (29)
Distance to City Center (27)
Bathroom (27)
Accessibility (26)
Ambiance (25)
Surroundings (23)
Check-in/out Time (20)
Room Space (20)
Soundproof (20)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Citradream Tugu Yogyakarta
Number of reviews per page
20
40
Customer reviews
Stefan P.
Staycation
6.7
/10
Reviewed 6 day(s) ago
I stayed here for two days. I often entered and exited through the lobby, and the front office staff never greeted or even said hello. They were indifferent to guests. They weren't very friendly when asked questions. I think I'm the only one who felt that way, but my friend felt the same way. The last room service order was 8, but they were already closed at 5:30.
The bathroom needs a periodic general cleaning to keep it clean and not yellow. The linens are okay, but the furniture, especially the wardrobe, is still dirty, especially the top one, which is very dirty.
The housekeeping staff was very welcoming and provided what we wanted.
I hope Citradream will develop and improve the quality of the rooms and human resources. Periodic training regarding hospitality is probably needed.
Read More
See original
Find this review helpful?
Accommodation's Reply
29 Oct 2025
Dear Mr. Stefan P., Thank you for staying at Citra Dream Hotel Yogyakarta. We will take your positive comments and suggestions into consideration to improve our service in the future. We hope to welcome you back again. Thank you. Best regards, Hotel Manager
See original
J***s
10.0
/10
Reviewed 1 week(s) ago
clean, comfortable, friendly employee service
See original
Find this review helpful?
Accommodation's Reply
27 Oct 2025
Dear Mr. J*s, Thank you for staying at Citradream Hotel Yogyakarta. Your positive review has inspired our entire team to continue to strive to improve our service. We hope to welcome you back again. Best regards, Hotel Manager
See original
Andreas
Business
9.7
/10
Reviewed 1 week(s) ago
Friendly hotel staff. Nearby dining options. Ample parking.
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Andreas S. Thank you for staying at Citradream Hotel Yogyakarta. Your positive review has inspired our entire team to continue to strive for even better service. We hope to welcome you back again. Best regards, Hotel Manager
See original
Andreas
Business
9.7
/10
Reviewed 3 week(s) ago
Friendly hotel staff.
Reduced breakfast menu.
Ample parking.
See original
Find this review helpful?
Accommodation's Reply
08 Oct 2025
Dear Andreas S, Thank you for staying at Hotel Citradream Yogyakarta. We will follow up on your positive feedback and feedback with all team members to make improvements and provide better service in the future. We look forward to your next visit. Thank you. Sincerely, Hotel Manager
See original
Verified Traveler
Leisure
10.0
/10
Reviewed 4 week(s) ago
The check-in process is fast, room requests are made.
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear Guest, Thank you for staying at Hotel Citradream Yogyakarta and for your wonderful review. We are delighted to have you as our preferred choice for your stay in Yogyakarta. Your positive feedback is a source of motivation for our entire team to continue providing the best service. We look forward to your next visit. Thank you. Sincerely, Hotel Manager.
See original
D***a
Staycation
5.3
/10
Reviewed 4 week(s) ago
I didn't stay here even though I'd already paid.
The lobby was already uncomfortable, not the staff.
The elevator didn't resemble a hotel elevator like a freight elevator, and there was no scent either.
When I entered the hotel, I was greeted by a dark, eerie atmosphere.
When I arrived in my room, the scent didn't reflect the hotel. There was no calming scent, but rather a musty smell.
The bathroom wasn't pleasing to the eye either.
The room felt very stuffy.
Bad, bad, bad
This is the first time I've had to change hotels.
Read More
See original
Find this review helpful?
Accommodation's Reply
09 Oct 2025
Dear D*a, Thank you for staying at Hotel Citradream Yogyakarta. We apologize for any inconvenience you experienced during your stay. We have immediately forwarded your complaint regarding the less than ideal facilities to the relevant department for further action. We hope your next visit to our hotel will be a most comfortable one. Best regards, Hotel Manager
See original
A***o
Leisure
8.8
/10
Reviewed 5 week(s) ago
The location is close to traditional markets, Kranggan Market, Pathuk Market, and other markets that offer delicious, must-try traditional cuisine.
The rooms are generally comfortable and clean.
For those who enjoy morning walks, explore Malioboro, Pathuk, markets, and the promising city center of Yogyakarta.
If we ever visit Yogyakarta again, this hotel will be our favorite destination.
Read More
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear A*o, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Hotel Manager.
See original
Arum S.
10.0
/10
Reviewed 5 week(s) ago
Thank you for the friendliness of all Citra Dream staff who have helped me in the regional exam activities, always be healthy for Citra Dream and the team.
See original
Find this review helpful?
Accommodation's Reply
01 Oct 2025
Dear Arum S, Thank you for staying at Hotel Citradream Yogyakarta and for your wonderful review. We are very pleased to be your first choice for your stay in Yogyakarta. Your positive review is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Sincerely, Hotel Manager.
See original
C***a
6.5
/10
Reviewed 6 week(s) ago
wrong date but no help to reschedule
See original
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Accommodation's Reply
20 Sep 2025
Dear C*a, Thank you for staying at Hotel Citradream Yogyakarta. We apologize for any inconvenience you experienced during your stay. We have immediately forwarded your complaint regarding the less than ideal facilities to the relevant department for further action. We hope your next visit to our hotel will be a most comfortable one. Best regards, Hotel Manager
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Ridho S.
Business
10.0
/10
Reviewed 8 week(s) ago
Stayed for 3 nights due to work. Breakfast was delicious, varied, and the spices were delicious. I didn't expect a two-star hotel to have breakfast this good. Bathroom amenities included only toothbrush and toothpaste, no soap or shampoo at all.
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Accommodation's Reply
09 Sep 2025
Dear Ridho S, Thank you for staying at Hotel Citradream Yogyakarta. We will follow up on your good rating and feedback with all team members to make improvements so we can provide better service in the future. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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H***o
Staycation
6.6
/10
Reviewed 9 week(s) ago
The front desk staff didn't greet guests and offered no flexible check-in times. Information coordination between staff members was poor. I hope this will be of concern and improve our service to every customer. Hopefully, Hotel Citra Dream will continue to improve over time.
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Accommodation's Reply
03 Sep 2025
Dear H*o, Thank you for staying at Hotel Citradream Yogyakarta. We will follow up your good rating and feedback with all teams to make improvements so that we can provide better service in the future. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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A***i
10.0
/10
Reviewed 15 week(s) ago
Arrived at 2 o'clock and was allowed to check in, the room was clean and fully equipped, the room was spacious, the price was affordable, breakfast included, I regret not staying here earlier.
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Accommodation's Reply
25 Jul 2025
Dear A*i, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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Y***i
8.5
/10
Reviewed 16 week(s) ago
The breakfast is delicious and there are several menus, there is tea, coffee too.
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2 people find it helpful
Accommodation's Reply
19 Jul 2025
Dear Y*i, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for staying while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S front Office Leader
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A***a
Leisure
8.5
/10
Reviewed 16 week(s) ago
The location is quite close to the station and close to iconic Yogyakarta attractions.
The staff is friendly.
If you need comfortable accommodation at an affordable price, this hotel could be an option.
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Accommodation's Reply
19 Jul 2025
Dear A*a, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S front Office Leader
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Y***f
Leisure
8.8
/10
Reviewed 16 week(s) ago
The hotel is strategically located near the Jogja Monument. The price is not too expensive, but it's quite comfortable.
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Accommodation's Reply
14 Jul 2025
Dear Y*f, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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R***e
Staycation
9.4
/10
Reviewed 16 week(s) ago
Close to Malioboro, just walk
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Accommodation's Reply
14 Jul 2025
Dear R*e, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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T***a
10.0
/10
Reviewed 16 week(s) ago
Friendly staff, in the middle of the city and a comfortable atmosphere
Although small for breakfast it is very tasty
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear T*a, Thank you for staying at Hotel Citradream Yogyakarta and giving us a great review. We are very happy to be your first choice for your stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue providing the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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D***s
10.0
/10
Reviewed 17 week(s) ago
Comfortable, friendly staff, varied food
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1 people find it helpful
Accommodation's Reply
04 Jul 2025
Dear D*s, Thank you for staying at Hotel Citradream Yogyakarta and giving a good review, We are very happy to be your main choice to stay while in Yogyakarta. And your good rating is a motivation for the entire team to continue to provide the best service. We look forward to your next visit, thank you. Best regards, Winarno. S. Front Office Leader.
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D***y
5.9
/10
Reviewed 24 week(s) ago
dirty room, very dirty bathroom, lots of animals.
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3 people find it helpful
Accommodation's Reply
23 May 2025
Dear D*y. Thank you for staying at Hotel Citradream Yogyakarta, We apologize for your inconvenience during your stay at the hotel. Your complaint regarding the uncomfortable facilities, we will immediately forward to the relevant department for follow-up. We hope your next visit to our hotel, is the most comfortable visit. Best regards, Winarno. S. Front Office Leader.
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DA
Deasy A. R.
Business
8.5
/10
Reviewed 27 week(s) ago
The service is satisfactory, the food is delicious and comfortable
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Accommodation's Reply
28 Apr 2025
Dear Deasy A. R, Thank you for staying at Hotel Citradream Yogyakarta, Your good rating is a motivation for the entire team to continue providing better service. We look forward to your next visit. Best regards, Winarno. S. Front Office Leader
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