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Hotel Neo Denpasar by ASTON
Hotels
All-star Accommodation
8.5
/10
Very Good
2,106 reviews
What Guests Say About Their Stay
Staff Friendliness (115)
Room Space (106)
Bedroom (100)
Ambiance (98)
Graciella L. P.
9.7
/ 10
Comfort place for me and mom. Great food, easy access.
Gusti B. T. G.
9.1
/ 10
The hotel was fantastic, clean and nice location.
In the Area
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Jl. Gatot Subroto Barat, Padangsambian Kaja, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
Main Facilities
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Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
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Available Room Types in Hotel Neo Denpasar by ASTON
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Hotel Neo Denpasar by ASTON Address: Map & Location
Jl. Gatot Subroto Barat, Padangsambian Kaja, Denpasar Barat, Denpasar, Bali, Indonesia, 80117
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Location
Hotel Neo Denpasar by ASTON is a hotel in a good neighborhood, which is located at West Denpasar.
About Hotel Neo Denpasar by ASTON
For you, travelers who wish to travel comfortably on a budget, Hotel Neo Denpasar by ASTON is the perfect place to stay that provides decent facilities as well as great services.
From business event to corporate gathering, Hotel Neo Denpasar by ASTON provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Neo Denpasar by ASTON, a wonderful accommodation for your family holiday.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Neo Denpasar by ASTON.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Neo Denpasar by ASTON exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Neo Denpasar by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.
With all facilities offered, Hotel Neo Denpasar by ASTON is the right place to stay.
All facilities in Hotel Neo Denpasar by ASTON
Swimming Pool
Functional Hall
Lobby
Exterior
Bedroom
Public Facilities
- Parking
- Coffee shop
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- 24-hour Receptionist
- Laundry service
- Luggage storage
- Tours
Things to Do
- Outdoor pool
- Spa
Transportation
- Bicycle rental
- Car rental
Business Facilities
- Business center
- Meeting facilities
Nearby Facilities
- ATM/Banking
- Shops
Family-friendly Facilities
- Children pool
Food and Drinks
- Bar
General
- Smoking area
Shuttle Service
- Airport transfer (surcharge)
Clean Stay for Your Worry-Free Journey
Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
CleanAccommodation
CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
Frequent Disinfection
Staff Trained in Health Protocol
Temperature Check
Accommodation Policy & General Information in Hotel Neo Denpasar by ASTON
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
-
Minimum Age Policy
Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.
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General Information
Popular Facilities | Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi |
Check-In / Check-Out Time | From 14:00 - Before 12:00 |
Available rooms at Hotel Neo Denpasar by ASTON | 112 |
Number of floors in Hotel Neo Denpasar by ASTON | 6 |
Another facilities in Hotel Neo Denpasar by ASTON | Coffee shop, Room service, Safety deposit box, WiFi in public area, 24-hour Receptionist |
Frequently asked question in Hotel Neo Denpasar by ASTON
What are available facilities at Hotel Neo Denpasar by ASTON?
There are top facilites at Hotel Neo Denpasar by ASTON such as Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Neo Denpasar by ASTON?
Check-in time at Hotel Neo Denpasar by ASTON is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Hotel Neo Denpasar by ASTON?
Hotel Neo Denpasar by ASTON is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Neo Denpasar by ASTON have?
Hotel Neo Denpasar by ASTON has 6 floors.
How many rooms are available at Hotel Neo Denpasar by ASTON?
Hotel Neo Denpasar by ASTON has 112 rooms in total.
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More Reviews from Other Guests in Hotel Neo Denpasar by ASTON
Traveloka (2,054)
Other sources (52)
8.5
Very Good
From 2,054 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.5
Meal
8.3
Location
8.6
Service and Facilites
8.6
People often mention about Hotel Neo Denpasar by ASTON
All
Bedroom (66)
Staff Friendliness (64)
Room Space (62)
Ambiance (58)
Bathroom (56)
Accessibility (51)
Distance to City Center (48)
Wifi (39)
Surroundings (38)
Family Friendly (36)
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Traveler Reviews Hotel Neo Denpasar by ASTON
Number of reviews per page
20
40
Customer reviews
P***i
Business
9.4
/10
Reviewed 5 day(s) ago
Stayed 7 days in a suite room, the room was big, clean, bright.
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A***o
Medical
8.7
/10
Reviewed 6 day(s) ago
The facilities are okay for that price. But there are lots of small cockroaches in the room, we found about 6 baby cockroaches.
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Accommodation's Reply
06 Oct 2025
Dear Guest, Thank you for taking the time to share your experience at Hotel Neo Denpasar. We are pleased to hear that you found our facilities to be adequate for the price. However, we apologize for the inconvenience you experienced regarding the presence of small insects in your room. This is certainly not the standard of cleanliness we expect. We have directed our Housekeeping team to conduct a thorough inspection and take additional precautions to prevent a similar incident from happening again. We greatly appreciate your feedback as it helps us continuously improve the quality of our service and room cleanliness. We look forward to welcoming you back to Hotel Neo Denpasar for a much more comfortable experience. Best regards, Ngurah Tisna, General Manager
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DE
Duwi E. W.
9.7
/10
Reviewed 2 week(s) ago
The staff were very helpful and so nice ❤️
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Accommodation's Reply
06 Oct 2025
Dear Ms. Duwi E. W.,
Thank you so much for your kind review!
We’re delighted to know that you found our staff very helpful and friendly during your stay at Hotel NEO Denpasar.
Your feedback truly motivates our team to continue providing the best service to all our guests.
We look forward to welcoming you back to Hotel NEO Denpasar soon!
Warm regards,
Ngurah Tisna
General Manager
AK
Asti K.
Leisure
5.0
/10
Reviewed 2 week(s) ago
The worst experience of my life: staying in the DIRTIEST hotel!!!!! There were worms in the bathroom, cockroaches in the room, mosquitoes, and the bathroom was covered in grime. I changed rooms three times, but all were terrible. The building was in such disrepair that it wasn't even worthy of being called a hotel. I booked a room for six days, but couldn't stay because the room was so dirty that it caused my allergies to flare up. I'm currently waiting for the promised refund, but it hasn't been returned. What terrible management. It was a truly traumatic experience. I suffered financial, mental, and health losses!!! I will never stay at a Neo Aston hotel anywhere in Indonesia. I will continue to raise awareness so that others are careful when choosing a hotel.
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Accommodation's Reply
29 Sep 2025
Dear Ms. Asti, Thank you for your review. We sincerely apologize for the very unpleasant experience you had while staying at Hotel Neo Denpasar. Your feedback regarding the cleanliness of the room, facilities, and our service experience is highly appreciated and is a serious concern for management. We are very sorry to learn that your stay caused discomfort. This in no way reflects the standard of service and cleanliness that we always strive for. Our team is currently conducting an in-depth evaluation and taking corrective action to prevent a similar incident from happening again. Regarding the refund, we can inform you that we have forwarded the refund process to the travel agent through which we received your booking, and we will continue to monitor its progress to ensure its prompt resolution. Once again, we apologize for the inconvenience and are committed to improving the quality of service and cleanliness for the comfort of our guests in the future. Best regards, Ngurah Tisna, General Manager
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Very close to the city center so it supports work visits to Denpasar.
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yanuar
Staycation
8.7
/10
Reviewed 3 week(s) ago
The bathroom doesn't have a drain hole so the water pools inside and won't drain.
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Accommodation's Reply
23 Sep 2025
Dear Mr. Yanuar, Thank you for your feedback. We apologize for the inconvenience you experienced with the bathroom, particularly the suboptimal drainage system that resulted in stagnant water. This has been brought to our attention, and our engineering team will immediately make improvements to ensure guest comfort. We look forward to welcoming you back for an even better stay at Hotel Neo Denpasar. Warm regards, Ngurah Tisna, General Manager
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y***i
Leisure
8.8
/10
Reviewed 4 week(s) ago
The room is cozy, clean, and comfortable...one thing that is a bit annoying is mosquitoes in the room..other than that, everything is great..
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Accommodation's Reply
15 Sep 2025
Dear Valued Guest,
Thank you very much for sharing your feedback. We’re delighted to hear that you found the room cozy, clean, and comfortable. Please accept our apologies for the inconvenience caused by mosquitoes in the room.
We have already shared this with our housekeeping team to ensure preventive measures are strengthened, such as regular room treatment and inspection. We truly appreciate your kind words and look forward to welcoming you back for an even more pleasant stay.
Best regards,
Ngurah Tisna
General Manager
B***g
10.0
/10
Reviewed 6 week(s) ago
The hotel staff was friendly when welcoming us.
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A***A
9.4
/10
Reviewed 8 week(s) ago
very convenient, very clean, I am comfortable staying here thank you
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T***o
10.0
/10
Reviewed 9 week(s) ago
The rooms are clean and tidy, there's plenty of toilet paper, and the location is strategic. However, the parking area could be expanded in the future. Overall, it's recommended.
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Accommodation's Reply
07 Aug 2025
Dear Valued Guest, Thank you for taking the time to share your experience with us at Hotel Neo Denpasar. We are pleased to know that you were comfortable with the cleanliness of your room, the completeness of our facilities, and our strategic location. Your feedback regarding the parking area is greatly appreciated and will be taken into consideration for future improvements. We look forward to welcoming you back on your next visit. Warm greetings from the entire Hotel Neo Denpasar team! Thank you, Ngurah Tisna, General Manager
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A***n
Leisure
8.5
/10
Reviewed 10 week(s) ago
Friendly staff, clean hotel, strategic location
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1 people find it helpful
G***a
Transit
9.4
/10
Reviewed 12 week(s) ago
Always come back here when I go to DPS, Mas Rafael and Pak Lanang are the best...
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1 people find it helpful
P***i
9.7
/10
Reviewed 12 week(s) ago
It's really good for those who want to go to Bali on a low budget🤗
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1 people find it helpful
A***d
Business
10.0
/10
Reviewed 13 week(s) ago
It's comfortable to stay here, it's clean and all the staff are friendly, I'm very satisfied
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+3
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I***N
Business
8.4
/10
Reviewed 14 week(s) ago
For the fried rice, please make it with a decent taste, because I always find fried rice bland. I have stayed there 5 times, each time for 2 nights.
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Ni
Staycation
8.5
/10
Reviewed 15 week(s) ago
Strategic location. Clean and comfortable rooms.
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1 people find it helpful
D***y
Business
10.0
/10
Reviewed 16 week(s) ago
The staff is friendly, and have often booked at this hotel.
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E***N
10.0
/10
Reviewed 17 week(s) ago
The room is clean, the food is delicious and the staff is friendly. Hopefully next time we can visit and stay there again.
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A***D
Leisure
9.4
/10
Reviewed 17 week(s) ago
The staff is very friendly, the location is strategic and very clean.
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2 people find it helpful
mw
made w.
10.0
/10
Reviewed 18 week(s) ago
Feel like coming home. All the family members feels the same
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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