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Hotel Santika Premiere ICE - BSD City
Hotels
Preferred Partner
8.7
/10
Very Good
6,640 reviews
What Guests Say About Their Stay
Staff Friendliness (97)
Bedroom (86)
Variety (84)
Accessibility (80)
I***s
9.7
/ 10
The staffs are very friendly, the room is clean and tidy. Great view. The shuttle feature to the mall is very convenient. I really enjoy my stay. Great for staycation 🫰
M***k
9.7
/ 10
It was a great experience. Plus, the staff are very welcoming! Can't wait to stay there again on my next visit to Jakarta.
Riri Z.
9.1
/ 10
Staff were friendly and helpful. No hassle when checking in/out. Great location, especially because I was attending an expo on ICE.
Lina
10.0
/ 10
the hotel staff is very friendly, it will definitely be a place to stay if there are activities around bsd
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O***a
10.0
/ 10
The location is very strategic, close to ICE if there is a concert staying here is very worth it, just walk through the outer road or basement. To Aeon Mall and Pagi Sore are also close. The rooms are clean and tidy. For the service is very very satisfying, yesterday my friend's facial wash was left behind and when contacted by CS confirmed that the item was there and even offered to send it. The food at the restaurant is also very delicious and varied. It was very pleasant to stay at the Hotel Santika Premiere
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In the Area
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Jalan. BSD Grand Boulevard, BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15339
Main Facilities
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Laundry service
Restaurant
Luggage storage
Elevator
AC
Multilingual staff
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Available Room Types in Hotel Santika Premiere ICE - BSD City
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Hotel Santika Premiere ICE - BSD City Address: Map & Location
Jalan. BSD Grand Boulevard, BSD City, Serpong, Tangerang Selatan, Banten, Indonesia, 15339
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Discover More About Hotel Santika Premiere ICE - BSD City
Location
Hotel Santika Premiere ICE - BSD City is a hotel in a good neighborhood, which is located at BSD.
About Hotel Santika Premiere ICE - BSD City
From business event to corporate gathering, Hotel Santika Premiere ICE - BSD City provides complete services and facilities that you and your colleagues need.
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Santika Premiere ICE - BSD City exclusively for you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Hotel Santika Premiere ICE - BSD City is a hotel with great comfort and excellent service according to most hotel's guests.
Get precious and unforgettable moment during your stay at Hotel Santika Premiere ICE - BSD City.
All facilities in Hotel Santika Premiere ICE - BSD City
Bar, Cafe and Lounge
Swimming Pool
Fitness Center
Functional Hall
Lobby
Public Facilities
- Parking
- Coffee/tea in lobby
- Elevator
- Restaurant
- Room service
- Safety deposit box
- WiFi in public area
Hotel Services
- Bellhop
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Luggage storage
- Multilingual staff
- Newspaper in lobby
In-room Facilities
- Cable TV
- Desk
- In-room safe
- Shower
- TV
General
- AC
- Connecting rooms
- Non-smoking room
- Smoking area
Food and Drinks
- Breakfast
- Buffet breakfast
Nearby Facilities
- ATM/Banking
- Supermarket
Connectivity
- Free WiFi
Business Facilities
- Meeting facilities
Accommodation Policy & General Information in Hotel Santika Premiere ICE - BSD City
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
General Check-in Instructions
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Due to COVID-19 pandemic, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Additional Policy
You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Due to COVID-19 pandemic, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
Hotel may charge you additional fee for each extra person after reserved room's maximum capacity. Due to COVID-19 pandemic, the property is implementing additional measures to protect the safety of guests and staff. Some services and amenities may be limited or unavailable. Please contact the property for more information.
Complimentary breakfast is provided for children aged 8 years and below when accompanied by a paying adult. Children above 8 years old will be charged at the regular adult breakfast rate.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Santika Premiere ICE - BSD City | 285 |
Number of floors in Hotel Santika Premiere ICE - BSD City | 15 |
Another facilities in Hotel Santika Premiere ICE - BSD City | Parking, Coffee/tea in lobby, Elevator, Restaurant, Room service |
Frequently asked question in Hotel Santika Premiere ICE - BSD City
What Time is Check In & Check Out at Hotel Santika Premiere ICE - BSD City?
Check-in time at Hotel Santika Premiere ICE - BSD City is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Santika Premiere ICE - BSD City provide breakfast?
Yes, Hotel Santika Premiere ICE - BSD City provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Santika Premiere ICE - BSD City?
Hotel Santika Premiere ICE - BSD City is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Santika Premiere ICE - BSD City have?
Hotel Santika Premiere ICE - BSD City has 15 floors.
How many rooms are available at Hotel Santika Premiere ICE - BSD City?
Hotel Santika Premiere ICE - BSD City has 285 rooms in total.
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More Reviews from Other Guests in Hotel Santika Premiere ICE - BSD City
Overall Ratings & Reviews Hotel Santika Premiere ICE - BSD City
Traveloka (6,520)
Other sources (120)
8.7
Very Good
From 6,520 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.7
Service and Facilites
8.7
People often mention about Hotel Santika Premiere ICE - BSD City
All
Staff Friendliness (57)
Bedroom (56)
Accessibility (52)
Variety (52)
Room Space (48)
Bathroom (48)
Ambiance (45)
Hotel Area (45)
Surroundings (44)
Check-in/out Time (42)
Sort by
Most Recent
Format
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Preferences
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Traveler Reviews Hotel Santika Premiere ICE - BSD City
Number of reviews per page
20
40
Customer reviews
A***d
10.0
/10
Reviewed 2 week(s) ago
The check-in process was fast, the rooms were nice, the food was quite varied.
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Accommodation's Reply
21 Oct 2025
Hotel Santika Premiere Ice BSD City would like to extend our warmest regards to you. Thank you for taking the time to share your experience with us at Hotel Santika Premiere Ice BSD City. We hope you had a relaxing and memorable stay at Hotel Santika Premiere Ice BSD City. We look forward to welcoming you back to Hotel Santika Premiere Ice BSD City. For more information about Hotel Santika Premiere Ice BSD City, please do not hesitate to contact us. Higmi Nugraha, General Manager
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AS
Arianto S.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Great and all in all a pleasant stay close to a strategic location.
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Accommodation's Reply
21 Oct 2025
Dear Mr. Arianto S., On behalf of Hotel Santika Premiere ice bsd city, we would like to extend our warmest greetings and appreciation to you. Thank you for taking the time to write an online review of Hotel Santika Premiere ice bsd city. We are very pleased that your stay at Hotel Santika Premiere ice bsd city was pleasant and memorable. We are also glad that you were satisfied with the friendly service of our staff and our breakfast menu. We will pass on your positive feedback to the relevant department. Dear Mr. Arianto, We sincerely hope that you will return to Hotel Santika Premiere ice bsd city and will continue to patronize Hotel Santika Premiere ice bsd city. Should you require any further information about Hotel Santika Premiere ice bsd city, please do not hesitate to contact us. Thank you, Hikmi Nugraha, General Manager
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EF
Erick F.
9.7
/10
Reviewed 5 week(s) ago
The location is very strategic, suitable for exhibitions at ICE BSD
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Accommodation's Reply
01 Oct 2025
Dear Mr. Erick F, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Erick, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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VI
Valery I.
Leisure
8.8
/10
Reviewed 6 week(s) ago
Strategic location with comfortable space and environment
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Accommodation's Reply
25 Sep 2025
Dear Mr. Valery I, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Valery, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
Business
8.5
/10
Reviewed 6 week(s) ago
Comfortable hotel, strategic location near the event venue
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
Business
8.8
/10
Reviewed 6 week(s) ago
Strategic location, very close to the event venue.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards, Hikmat Nugraha. General Manager.
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z***r
Business
10.0
/10
Reviewed 7 week(s) ago
A restaurant that serves a variety of delicious food.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best Regards,. Hikmat Nugraha. General Manager.
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E***a
Business
8.6
/10
Reviewed 7 week(s) ago
Close to Ice BSD, nice staff, nice breakfast, room not soundproof
+2
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
C***i
Business
9.7
/10
Reviewed 8 week(s) ago
So far so good. Great location, easy access to the surrounding area. helpful and friendly staff. cleanliness of hotel area and rooms is good
In my opinion:
1. If the bedroom was more soundproof, it would be better
2. If the breakfast area had better lighting it would be more encouraging to start the day.
+3
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations, your feedback is noted for our consideration development for all hotel facilities mentioned.
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
L***a
10.0
/10
Reviewed 8 week(s) ago
Been here twice for concerts, friendly staff, quick room availability. Nice.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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J***h
Staycation
8.7
/10
Reviewed 11 week(s) ago
the only downside is the restaurant was to crowded due to race event, not enough room & table for breakfast.
Find this review helpful?
Accommodation's Reply
14 Aug 2025
Dear Value Guest,
Greetings From Hotel Santika Premiere ICE BSD City,
Thank you for your valued comments, we apologize for the problems that you encountered during your last stay.
We will definitely take your concerns and communicate with our associates to have an improvement soon
Therefore, I do hope that we can host you again in the future and show you the improvement made.
Sincerely Yours,
Hikmat Nugraha
General Manager.
L***a
Staycation
6.7
/10
Reviewed 12 week(s) ago
It was a shame that our first impression when we checked in was that we had to wait for about an hour. While waiting, my child and I tried to look around the hotel facilities. When we were about to go to bed that night, it turned out that we couldn't sleep all night because there were so many track motorbikes on Saturday night whose noise was very disturbing, we wanted to sleep. We stayed on the 8th floor with a view facing the main road. Honestly, until morning came, we still couldn't sleep well & this was the first time staying in a hotel and not being able to sleep. Finally, we had breakfast, the menu was complete & our disappointment was somewhat alleviated. Thank you for the impression and experience provided.
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Accommodation's Reply
11 Aug 2025
Dear Guest. Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for your feedback, we apologize for the experience you encountered during your visit to Hotel Santika ice bsd city some time ago. With this kind of thing, of course, we will review every point you have conveyed, so that we can learn more to improve our services in the future with the team. The input you have conveyed is certainly very valuable for us to follow up so that in the future we do not encounter problems like this again. Thank you for your time and we look forward to your next visit, with all the improvements we have made. Sincerely, Hikmat Nugraha. General Manager.
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Dwi Y. I.
10.0
/10
Reviewed 12 week(s) ago
Helps when we need duct tape or markers, they are really effrot, thanks yeah
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Accommodation's Reply
14 Aug 2025
Dear Mrs. Dwi, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mrs. Dwi, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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C***a
10.0
/10
Reviewed 16 week(s) ago
Convenient to the ICE exhibition and close to restaurants and entertainment
Find this review helpful?
Accommodation's Reply
14 Jul 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
j***a
Business
8.1
/10
Reviewed 16 week(s) ago
Very close to ICE BSD, the environment is green, the staff is friendly, and the food is delicious and varied, including traditional dishes. It feels like home.
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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EA
Eufrasia A.
Staycation
10.0
/10
Reviewed 18 week(s) ago
Have a great time in Santika Hotel. Gonna back here again.
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Accommodation's Reply
02 Jul 2025
Dear Ibu Eufrasia A,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
U***r
Business
10.0
/10
Reviewed 19 week(s) ago
Great ambiance and great hotel near ICE BSD.
Find this review helpful?
Accommodation's Reply
02 Jul 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
U***r
Business
10.0
/10
Reviewed 19 week(s) ago
Great hotel near ICE BSD and super
Find this review helpful?
Accommodation's Reply
02 Jul 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
CZ
Callista Z. A.
Staycation
10.0
/10
Reviewed 19 week(s) ago
Very comfortable and nice hotel! Stayed yesterday to watch &TEAM concert! Thank you! And the smart TV is also very good.
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Callista, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for the time that Mrs. Callista has taken to give a review of her experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that her experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and impressive. Dear Mrs. Callista, we are always looking forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards, Hikmat Nugraha. General Manager.
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R***a
Leisure
9.7
/10
Reviewed 19 week(s) ago
access to ICE because it's very easy to watch concerts, check-in is the best, very fast, it's ready before 2 o'clock, the food is varied
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Accommodation's Reply
23 Jun 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for the time you have taken to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and impressive. Dear Guest, we are always looking forward to your return to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again if you need further information about Hotel Santika Premiere ice bsd city. Best Regards,. Hikmat Nugraha. General Manager.
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Number of reviews per page
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Overall Ratings & Reviews Hotel Santika Premiere ICE - BSD City
Traveloka (6,520)
Other sources (120)
8.7
Very Good
From 6,520 reviews
Provided by travelers on
Cleanliness
8.8
Room Comfort
8.8
Meal
8.5
Location
8.7
Service and Facilites
8.7
People often mention about Hotel Santika Premiere ICE - BSD City
All
Staff Friendliness (57)
Bedroom (56)
Accessibility (52)
Variety (52)
Room Space (48)
Bathroom (48)
Ambiance (45)
Hotel Area (45)
Surroundings (44)
Check-in/out Time (42)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Santika Premiere ICE - BSD City
Number of reviews per page
20
40
Customer reviews
A***d
10.0
/10
Reviewed 2 week(s) ago
The check-in process was fast, the rooms were nice, the food was quite varied.
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Hotel Santika Premiere Ice BSD City would like to extend our warmest regards to you. Thank you for taking the time to share your experience with us at Hotel Santika Premiere Ice BSD City. We hope you had a relaxing and memorable stay at Hotel Santika Premiere Ice BSD City. We look forward to welcoming you back to Hotel Santika Premiere Ice BSD City. For more information about Hotel Santika Premiere Ice BSD City, please do not hesitate to contact us. Higmi Nugraha, General Manager
See original
AS
Arianto S.
Staycation
9.7
/10
Reviewed 3 week(s) ago
Great and all in all a pleasant stay close to a strategic location.
See original
Find this review helpful?
Accommodation's Reply
21 Oct 2025
Dear Mr. Arianto S., On behalf of Hotel Santika Premiere ice bsd city, we would like to extend our warmest greetings and appreciation to you. Thank you for taking the time to write an online review of Hotel Santika Premiere ice bsd city. We are very pleased that your stay at Hotel Santika Premiere ice bsd city was pleasant and memorable. We are also glad that you were satisfied with the friendly service of our staff and our breakfast menu. We will pass on your positive feedback to the relevant department. Dear Mr. Arianto, We sincerely hope that you will return to Hotel Santika Premiere ice bsd city and will continue to patronize Hotel Santika Premiere ice bsd city. Should you require any further information about Hotel Santika Premiere ice bsd city, please do not hesitate to contact us. Thank you, Hikmi Nugraha, General Manager
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EF
Erick F.
9.7
/10
Reviewed 5 week(s) ago
The location is very strategic, suitable for exhibitions at ICE BSD
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Accommodation's Reply
01 Oct 2025
Dear Mr. Erick F, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Erick, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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VI
Valery I.
Leisure
8.8
/10
Reviewed 6 week(s) ago
Strategic location with comfortable space and environment
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Accommodation's Reply
25 Sep 2025
Dear Mr. Valery I, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mr. Valery, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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M***i
Business
8.5
/10
Reviewed 6 week(s) ago
Comfortable hotel, strategic location near the event venue
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Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
See original
M***i
Business
8.8
/10
Reviewed 6 week(s) ago
Strategic location, very close to the event venue.
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1 people find it helpful
Accommodation's Reply
25 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards, Hikmat Nugraha. General Manager.
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z***r
Business
10.0
/10
Reviewed 7 week(s) ago
A restaurant that serves a variety of delicious food.
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Accommodation's Reply
15 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best Regards,. Hikmat Nugraha. General Manager.
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E***a
Business
8.6
/10
Reviewed 7 week(s) ago
Close to Ice BSD, nice staff, nice breakfast, room not soundproof
+2
1 people find it helpful
Accommodation's Reply
22 Sep 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
C***i
Business
9.7
/10
Reviewed 8 week(s) ago
So far so good. Great location, easy access to the surrounding area. helpful and friendly staff. cleanliness of hotel area and rooms is good
In my opinion:
1. If the bedroom was more soundproof, it would be better
2. If the breakfast area had better lighting it would be more encouraging to start the day.
+3
1 people find it helpful
Accommodation's Reply
15 Sep 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations, your feedback is noted for our consideration development for all hotel facilities mentioned.
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
L***a
10.0
/10
Reviewed 8 week(s) ago
Been here twice for concerts, friendly staff, quick room availability. Nice.
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Accommodation's Reply
08 Sep 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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J***h
Staycation
8.7
/10
Reviewed 11 week(s) ago
the only downside is the restaurant was to crowded due to race event, not enough room & table for breakfast.
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Accommodation's Reply
14 Aug 2025
Dear Value Guest,
Greetings From Hotel Santika Premiere ICE BSD City,
Thank you for your valued comments, we apologize for the problems that you encountered during your last stay.
We will definitely take your concerns and communicate with our associates to have an improvement soon
Therefore, I do hope that we can host you again in the future and show you the improvement made.
Sincerely Yours,
Hikmat Nugraha
General Manager.
L***a
Staycation
6.7
/10
Reviewed 12 week(s) ago
It was a shame that our first impression when we checked in was that we had to wait for about an hour. While waiting, my child and I tried to look around the hotel facilities. When we were about to go to bed that night, it turned out that we couldn't sleep all night because there were so many track motorbikes on Saturday night whose noise was very disturbing, we wanted to sleep. We stayed on the 8th floor with a view facing the main road. Honestly, until morning came, we still couldn't sleep well & this was the first time staying in a hotel and not being able to sleep. Finally, we had breakfast, the menu was complete & our disappointment was somewhat alleviated. Thank you for the impression and experience provided.
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Accommodation's Reply
11 Aug 2025
Dear Guest. Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for your feedback, we apologize for the experience you encountered during your visit to Hotel Santika ice bsd city some time ago. With this kind of thing, of course, we will review every point you have conveyed, so that we can learn more to improve our services in the future with the team. The input you have conveyed is certainly very valuable for us to follow up so that in the future we do not encounter problems like this again. Thank you for your time and we look forward to your next visit, with all the improvements we have made. Sincerely, Hikmat Nugraha. General Manager.
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Dwi Y. I.
10.0
/10
Reviewed 12 week(s) ago
Helps when we need duct tape or markers, they are really effrot, thanks yeah
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Accommodation's Reply
14 Aug 2025
Dear Mrs. Dwi, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Mrs. Dwi, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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C***a
10.0
/10
Reviewed 16 week(s) ago
Convenient to the ICE exhibition and close to restaurants and entertainment
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Accommodation's Reply
14 Jul 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
j***a
Business
8.1
/10
Reviewed 16 week(s) ago
Very close to ICE BSD, the environment is green, the staff is friendly, and the food is delicious and varied, including traditional dishes. It feels like home.
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2 people find it helpful
Accommodation's Reply
21 Jul 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for taking the time to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and memorable. Dear Guest, we always look forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards,. Hikmat Nugraha. General Manager.
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EA
Eufrasia A.
Staycation
10.0
/10
Reviewed 18 week(s) ago
Have a great time in Santika Hotel. Gonna back here again.
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Accommodation's Reply
02 Jul 2025
Dear Ibu Eufrasia A,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
U***r
Business
10.0
/10
Reviewed 19 week(s) ago
Great ambiance and great hotel near ICE BSD.
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
U***r
Business
10.0
/10
Reviewed 19 week(s) ago
Great hotel near ICE BSD and super
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Accommodation's Reply
02 Jul 2025
Dear Valued Guest,
Greetings from Hotel Santika Premiere ICE BSD City,
Thank you for choosing us as your business trip destination.
The Hotel has been designed to complement its surroundings and the location. However, I do apologize if that aspect did not meet your expectations
We are always proud of our associates as we count on them to create a memorable experience for our guests.
Therefore, I do hope that we can host you again in the future.
Best regards
Hikmat Nugraha
General Manager.
CZ
Callista Z. A.
Staycation
10.0
/10
Reviewed 19 week(s) ago
Very comfortable and nice hotel! Stayed yesterday to watch &TEAM concert! Thank you! And the smart TV is also very good.
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Accommodation's Reply
23 Jun 2025
Dear Mrs. Callista, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for the time that Mrs. Callista has taken to give a review of her experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that her experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and impressive. Dear Mrs. Callista, we are always looking forward to welcoming you back to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again, if you need further information about Hotel Santika Premiere ice bsd city. Best regards, Hikmat Nugraha. General Manager.
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R***a
Leisure
9.7
/10
Reviewed 19 week(s) ago
access to ICE because it's very easy to watch concerts, check-in is the best, very fast, it's ready before 2 o'clock, the food is varied
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Accommodation's Reply
23 Jun 2025
Dear Guest, Warm greetings from Hotel Santika Premiere ice bsd city. Thank you for the time you have taken to review your experience while staying at Hotel Santika Premiere ice bsd city. We are proud to hear that your experience while staying at Hotel Santika Premiere ice bsd city was very pleasant and impressive. Dear Guest, we are always looking forward to your return to Hotel Santika Premiere ice bsd city and staying with us again in the future. You can contact us again if you need further information about Hotel Santika Premiere ice bsd city. Best Regards,. Hikmat Nugraha. General Manager.
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