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Hotel Tirta Kencana Cipanas Garut
Resorts
Preferred Partner
8.2
/10
Very Good
3,954 reviews
What Guests Say About Their Stay
Room Space (241)
Staff Friendliness (222)
Family Friendly (221)
Accessibility (217)
Alif N.
10.0
/ 10
This accommodation is really awesome. It is indeed worth the price. It is located in a strategic location which is quite near some attractions in Garut. It also has a clean room and quite good food. We hope this hotel will keep the price and the services consistent.
ade m. s.
10.0
/ 10
The room was nice, clean, spacious, fully equipped, and close to tourist attractions. The breakfast was delicious. The swimming pool was clean and had warm water. I stayed at Villa Bali.
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Nia H.
10.0
/ 10
Clean, comfortable, friendly staff, very kid-friendly. Next time I'll be here again. Friendly service, comfortable, safe. Keep it up. Got a beautiful view even though when I got there it was always foggy, but everything was okay, very comfortable there. Next time I'll stay at this hotel again. For those of you who are looking for accommodation, it's better to stay here because it's super comfortable, nice.
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D***I
8.5
/ 10
the hotel staff is friendly, check in & check out is very easy and fast, cleanliness is standard, the swimming pool is clean and there are several officers on standby at the pool, thank God the kids love swimming.
order through traveloka really has a lot of discounts, it's quite good to get a discount of almost 60%, it's great.
the food is delicious and varied
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I***i
8.5
/ 10
The hotel staff is friendly, quick to respond to complaints about hotel facilities that are not functioning properly, the food is delicious, the atmosphere in the restaurant is very beautiful, suitable for staying with family.
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In the Area
See Map
Jln Cipanas Baru Garut Jawa Barat, Tarogong Kaler, Garut, Jawa Barat, Indonesia, 44151
Main Facilities
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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
WiFi
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Available Room Types in Hotel Tirta Kencana Cipanas Garut
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Hotel Tirta Kencana Cipanas Garut Address: Map & Location
Jln Cipanas Baru Garut Jawa Barat, Tarogong Kaler, Garut, Jawa Barat, Indonesia, 44151
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Discover More About Hotel Tirta Kencana Cipanas Garut
Location
Staying at Hotel Tirta Kencana Cipanas Garut is a good choice when you are visiting Tarogong Kaler.
About Hotel Tirta Kencana Cipanas Garut
Not only located within easy reach of various places of interests for your adventure, but staying at Hotel Tirta Kencana Cipanas Garut will also give you a pleasant stay.
Hotel Tirta Kencana Cipanas Garut is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.
For you, travelers who wish to travel comfortably on a budget, Hotel Tirta Kencana Cipanas Garut is the perfect place to stay that provides decent facilities as well as great services.
Whether you are planning an event or other special occasions, Hotel Tirta Kencana Cipanas Garut is a great choice for you with a large and well-equipped function room to suit your requirements.
This resort is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Hotel Tirta Kencana Cipanas Garut.
From business event to corporate gathering, Hotel Tirta Kencana Cipanas Garut provides complete services and facilities that you and your colleagues need.
Have fun with various entertaining facilities for you and the whole family at Hotel Tirta Kencana Cipanas Garut, a wonderful accommodation for your family holiday.
If you plan to have a long-term stay, staying at Hotel Tirta Kencana Cipanas Garut is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.
While traveling with friends can be a lot of fun, traveling solo has its own perks. As for the accommodation, Hotel Tirta Kencana Cipanas Garut is suitable for you who value privacy during your stay.
This resort is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.
Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Hotel Tirta Kencana Cipanas Garut.
Have an enjoyable and relaxing day at the pool, whether youโre traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
Savor your favorite dishes with special cuisines from Hotel Tirta Kencana Cipanas Garut exclusively for you.
Hotel Tirta Kencana Cipanas Garut is a resort with great comfort and excellent service according to most resort's guests.
With all facilities offered, Hotel Tirta Kencana Cipanas Garut is the right place to stay.
All facilities in Hotel Tirta Kencana Cipanas Garut
Swimming Pool
Lobby
Exterior
Bedroom
Others
Hotel Services
- Bellhop
- Welcoming drinks
- Express check-in
- Express check-out
- 24-hour Receptionist
- 24-hour security
- Laundry service
- Medical service
- Multilingual staff
- Newspaper in lobby
- Porter
- Tours
- Wedding service
Food and Drinks
- A la carte breakfast
- Restaurant with AC
- Breakfast
- Breakfast and dinner
- Buffet breakfast
- Cafe
- Halfboard without drinks
- Set menu dinner
- Snack bar
- Snacks
- Vegetarian meal
General
- AC
- Banquet
- Family room
- Fireplace in lobby
- Non-smoking room
- Swimming pool
- Recreation room
- Smoking area
- Terrace
Things to Do
- Garden
- Indoor heated pool
- Indoor pool
- Outdoor heated pool
- Outdoor pool
- Picnic area
- TV lounge
- Waterpark
Accessibilty
- Disabled access friendly
- Accessibility equipment
- Accessible bathroom
- Accessible parking
- Accessible path of travel
- In-room accessibility
- Wheelchair accessible
Public Facilities
- Parking
- Coffee/tea in lobby
- Restaurant
- Breakfast restaurant
- Dinner restaurant
- Lunch restaurant
In-room Facilities
- Bathtub
- Desk
- Kitchenette
- Refrigerator
- Shower
- TV
Nearby Facilities
- ATM/Banking
- Beauty salon
- Hair salon
- Supermarket
Family-friendly Facilities
- Children pool
Transportation
- Secure parking
Connectivity
- Free WiFi
Sports and Recreations
- Pool or Snooker
Accommodation Policy & General Information in Hotel Tirta Kencana Cipanas Garut
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Required Documents
Upon check-in, you are required to bring ID Card. Please bring the required documents in hard copy.
General Information
Popular Facilities | AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Breakfast Availability | Yes, hotel has room that provide breakfast |
Available rooms at Hotel Tirta Kencana Cipanas Garut | 13 |
Number of floors in Hotel Tirta Kencana Cipanas Garut | 2 |
Another facilities in Hotel Tirta Kencana Cipanas Garut | Bellhop, Welcoming drinks, Express check-in, Express check-out, 24-hour Receptionist |
Frequently asked question in Hotel Tirta Kencana Cipanas Garut
What are available facilities at Hotel Tirta Kencana Cipanas Garut?
There are top facilites at Hotel Tirta Kencana Cipanas Garut such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Hotel Tirta Kencana Cipanas Garut?
Check-in time at Hotel Tirta Kencana Cipanas Garut is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Hotel Tirta Kencana Cipanas Garut provide breakfast?
Yes, Hotel Tirta Kencana Cipanas Garut provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Hotel Tirta Kencana Cipanas Garut?
Hotel Tirta Kencana Cipanas Garut is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Hotel Tirta Kencana Cipanas Garut have?
Hotel Tirta Kencana Cipanas Garut has 2 floors.
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More Reviews from Other Guests in Hotel Tirta Kencana Cipanas Garut
Overall Ratings & Reviews Hotel Tirta Kencana Cipanas Garut
Traveloka (3,954)
8.2
Very Good
From 3,954 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.2
Meal
8.0
Location
8.5
Service and Facilites
8.2
People often mention about Hotel Tirta Kencana Cipanas Garut
All
Room Space (199)
Staff Friendliness (190)
Bedroom (188)
Family Friendly (185)
Ambiance (185)
Accessibility (182)
Bathroom (158)
Taste (157)
Variety (157)
Surroundings (155)
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Most Recent
Format
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Traveler Reviews Hotel Tirta Kencana Cipanas Garut
Number of reviews per page
20
40
Customer reviews
MY
M Yusuf
10.0
/10
Reviewed 2 day(s) ago
Everything is ok, facilities are ok, safe
See original
1 people find it helpful
Pudji A.
Staycation
10.0
/10
Reviewed 3 day(s) ago
The room is large with 2 king-size beds, enough for 4 people, the restaurant with views of Mount Cikuray and Mount Batur adds to the comfortable impression.
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m***a
8.5
/10
Reviewed 5 day(s) ago
The room is nice, but the water is warm, not hot, there are lots of food around the hotel, the room is clean, the breakfast is just so-so, there are only a few variations, worth trying for a staycation
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Sandi P.
Staycation
10.0
/10
Reviewed 5 day(s) ago
Not the first but not the last... The holiday here was very enjoyable.
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N***a
Staycation
9.4
/10
Reviewed 1 week(s) ago
I booked a VIP hotel on the 2nd floor with 2 beds for 4 adult guests + breakfast + waterboon..we were on vacation with 6 people, 4 adults, 1 child aged 3 years and 1 child aged 10 years. There was no charge for the room, only for breakfast, there was a charge of 50,000 for the 10 year old child...the water was not that hot, but very hot. The service was friendly and access to the swimming pool was also free.
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DS
Dian S. K.
Staycation
9.7
/10
Reviewed 1 week(s) ago
Staying here with my family was so enjoyable, the kids didn't want to leave, haha.
Pros:
1. The price is relatively affordable considering the facilities provided.
2. Ample parking and prompt staff.
3. Check-in is easy and fast.
4. The room is spacious and clean, with a balcony overlooking the pool (I booked a VIP room).
5. There's a hot tub in the room, so the kids can have even more fun playing in the water.
6. Strategic location, close to the city center and tourist attractions around Cipanas.
What still needs upgrading:
1. The faucet and shower in the bathroom seem to need repair/updated as the shower doesn't drain smoothly.
2. There are mosquitoes in the room, possibly because the balcony opens, allowing mosquitoes to enter, and the room is a bit damp due to the proximity to the pool.
3. The restaurant's amenities need to be improved, as some of the chairs and tablecloths look outdated, making them a bit unsightly. There are also no baby chairs available for families with babies. 4. The breakfast menu lacks variety and the taste needs improvement. Yesterday, fresh vegetables were provided, but they didn't match the main course, and there was no chili sauce either.
5. The pool at the water park wasn't heated, only a small portion, perhaps close to the hot spring, was heated. However, the children's pool had cold water, making it uncomfortable for the kids.
Overall, it's okay, and don't hesitate to stay at Tirta Kencana with your family!
Read More
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y***a
Staycation
8.5
/10
Reviewed 1 week(s) ago
4th time here, still the best choice. Sorry I often complain, and the staff are quick.
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1 people find it helpful
y***a
Staycation
9.1
/10
Reviewed 1 week(s) ago
In the suite room the internet is slow and the hot water is not enough, in the other rooms it is good,
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y***a
Staycation
8.8
/10
Reviewed 1 week(s) ago
Comfortable, large room.. Makes you feel at home.. Some of the furniture is damaged.
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Faridatus S.
8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable, clean, the breakfast is quite good, and the staff are also friendly, unfortunately yesterday I didn't enjoy it because my child had a fever.
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S***a
Leisure
8.8
/10
Reviewed 2 week(s) ago
Everything is okay.. yesterday I got room 209.. the service is okay, the room is comfortable and clean, practically hassle-free because it includes wifi, breakfast and entrance to the waterboom.. you could say it's a very family-friendly hotel.. next trip to Garut I think I'll go to Tirta Kencana again ๐
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A***a
8.4
/10
Reviewed 2 week(s) ago
The pool isn't very warm, but the water is quite clean. The slides seem poorly maintained.
The room was quite comfortable, with cool air conditioning. Breakfast, although not a wide selection, was delicious. Overall, it was good.
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R***n
Leisure
8.8
/10
Reviewed 2 week(s) ago
The location is quite easy to find, and the receptionist greeted us warmly. Check-in was easy, with a 50,000 IDR deposit or ID card payment. Several attendants were very helpful with carrying bags and suitcases.
I stayed in a VIP room in the corner of the second floor. My first impression was that the room was quite nice, but upon checking the floor, there were still some dirty spots that hadn't been mopped (photo attached).
I found other facilities to be quite functional, including the AC, water heater, and hair dryer. Because of the corner room, the Wi-Fi was difficult to get, but everything worked except the flush. The toilet couldn't be flushed, requiring a long wait before it could work. Finally, we usually tuck our key card near the entrance to the room, but this wasn't the case.
Breakfast was standard, with a good variety: fried rice, white rice, fried chicken, chicken porridge, fried snacks, cassava, orange and guava juice, and bread.
The rest of the hotel's facilities were enjoyable, including swimming in the heated pool, which has a mini water park for both children and adults. Hopefully, they can continue to improve.
Read More
See original
1 people find it helpful
ap
artharino p. p.
8.5
/10
Reviewed 2 week(s) ago
The swimming pool at Villa Legian 2 is really worth it, the water is clean and warm. There was a slight problem when I wanted to check out, the water in the bathroom was turned off. After informing the staff, it was immediately followed up. Thank you. Oh yes, one more input, please pay more attention to cleanliness and improve it. Apart from that, everything is very good.
Read More
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ap
artharino p. p.
8.5
/10
Reviewed 2 week(s) ago
nice hotel and very friendly staff
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ap
artharino p. p.
8.5
/10
Reviewed 2 week(s) ago
the hotel staff is very friendly and helpful
See original
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BS
Buang S.
Staycation
7.3
/10
Reviewed 2 week(s) ago
The hotel is not as pictured.
The arrival was very different from the picture.
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H***n
Staycation
8.8
/10
Reviewed 2 week(s) ago
Comfortable room for 4 adult guests
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IR
Ita R.
8.5
/10
Reviewed 2 week(s) ago
The hot water isn't hot, just lukewarm.
The swimming pool isn't hot.
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G***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, and breakfast can directly see the view of Mount Guntur.
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Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Hotel Tirta Kencana Cipanas Garut
Traveloka (3,954)
8.2
Very Good
From 3,954 reviews
Provided by travelers on
Cleanliness
8.0
Room Comfort
8.2
Meal
8.0
Location
8.5
Service and Facilites
8.2
People often mention about Hotel Tirta Kencana Cipanas Garut
All
Room Space (199)
Staff Friendliness (190)
Bedroom (188)
Family Friendly (185)
Ambiance (185)
Accessibility (182)
Bathroom (158)
Taste (157)
Variety (157)
Surroundings (155)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Hotel Tirta Kencana Cipanas Garut
Number of reviews per page
20
40
Customer reviews
MY
M Yusuf
10.0
/10
Reviewed 2 day(s) ago
Everything is ok, facilities are ok, safe
See original
1 people find it helpful
Pudji A.
Staycation
10.0
/10
Reviewed 3 day(s) ago
The room is large with 2 king-size beds, enough for 4 people, the restaurant with views of Mount Cikuray and Mount Batur adds to the comfortable impression.
See original
Find this review helpful?
m***a
8.5
/10
Reviewed 5 day(s) ago
The room is nice, but the water is warm, not hot, there are lots of food around the hotel, the room is clean, the breakfast is just so-so, there are only a few variations, worth trying for a staycation
See original
Find this review helpful?
Sandi P.
Staycation
10.0
/10
Reviewed 5 day(s) ago
Not the first but not the last... The holiday here was very enjoyable.
See original
Find this review helpful?
N***a
Staycation
9.4
/10
Reviewed 1 week(s) ago
I booked a VIP hotel on the 2nd floor with 2 beds for 4 adult guests + breakfast + waterboon..we were on vacation with 6 people, 4 adults, 1 child aged 3 years and 1 child aged 10 years. There was no charge for the room, only for breakfast, there was a charge of 50,000 for the 10 year old child...the water was not that hot, but very hot. The service was friendly and access to the swimming pool was also free.
Read More
See original
Find this review helpful?
DS
Dian S. K.
Staycation
9.7
/10
Reviewed 1 week(s) ago
Staying here with my family was so enjoyable, the kids didn't want to leave, haha.
Pros:
1. The price is relatively affordable considering the facilities provided.
2. Ample parking and prompt staff.
3. Check-in is easy and fast.
4. The room is spacious and clean, with a balcony overlooking the pool (I booked a VIP room).
5. There's a hot tub in the room, so the kids can have even more fun playing in the water.
6. Strategic location, close to the city center and tourist attractions around Cipanas.
What still needs upgrading:
1. The faucet and shower in the bathroom seem to need repair/updated as the shower doesn't drain smoothly.
2. There are mosquitoes in the room, possibly because the balcony opens, allowing mosquitoes to enter, and the room is a bit damp due to the proximity to the pool.
3. The restaurant's amenities need to be improved, as some of the chairs and tablecloths look outdated, making them a bit unsightly. There are also no baby chairs available for families with babies. 4. The breakfast menu lacks variety and the taste needs improvement. Yesterday, fresh vegetables were provided, but they didn't match the main course, and there was no chili sauce either.
5. The pool at the water park wasn't heated, only a small portion, perhaps close to the hot spring, was heated. However, the children's pool had cold water, making it uncomfortable for the kids.
Overall, it's okay, and don't hesitate to stay at Tirta Kencana with your family!
Read More
See original
Find this review helpful?
y***a
Staycation
8.5
/10
Reviewed 1 week(s) ago
4th time here, still the best choice. Sorry I often complain, and the staff are quick.
See original
1 people find it helpful
y***a
Staycation
9.1
/10
Reviewed 1 week(s) ago
In the suite room the internet is slow and the hot water is not enough, in the other rooms it is good,
See original
Find this review helpful?
y***a
Staycation
8.8
/10
Reviewed 1 week(s) ago
Comfortable, large room.. Makes you feel at home.. Some of the furniture is damaged.
See original
Find this review helpful?
Faridatus S.
8.5
/10
Reviewed 1 week(s) ago
The hotel is comfortable, clean, the breakfast is quite good, and the staff are also friendly, unfortunately yesterday I didn't enjoy it because my child had a fever.
See original
Find this review helpful?
S***a
Leisure
8.8
/10
Reviewed 2 week(s) ago
Everything is okay.. yesterday I got room 209.. the service is okay, the room is comfortable and clean, practically hassle-free because it includes wifi, breakfast and entrance to the waterboom.. you could say it's a very family-friendly hotel.. next trip to Garut I think I'll go to Tirta Kencana again ๐
See original
Find this review helpful?
A***a
8.4
/10
Reviewed 2 week(s) ago
The pool isn't very warm, but the water is quite clean. The slides seem poorly maintained.
The room was quite comfortable, with cool air conditioning. Breakfast, although not a wide selection, was delicious. Overall, it was good.
See original
Find this review helpful?
R***n
Leisure
8.8
/10
Reviewed 2 week(s) ago
The location is quite easy to find, and the receptionist greeted us warmly. Check-in was easy, with a 50,000 IDR deposit or ID card payment. Several attendants were very helpful with carrying bags and suitcases.
I stayed in a VIP room in the corner of the second floor. My first impression was that the room was quite nice, but upon checking the floor, there were still some dirty spots that hadn't been mopped (photo attached).
I found other facilities to be quite functional, including the AC, water heater, and hair dryer. Because of the corner room, the Wi-Fi was difficult to get, but everything worked except the flush. The toilet couldn't be flushed, requiring a long wait before it could work. Finally, we usually tuck our key card near the entrance to the room, but this wasn't the case.
Breakfast was standard, with a good variety: fried rice, white rice, fried chicken, chicken porridge, fried snacks, cassava, orange and guava juice, and bread.
The rest of the hotel's facilities were enjoyable, including swimming in the heated pool, which has a mini water park for both children and adults. Hopefully, they can continue to improve.
Read More
See original
1 people find it helpful
ap
artharino p. p.
8.5
/10
Reviewed 2 week(s) ago
The swimming pool at Villa Legian 2 is really worth it, the water is clean and warm. There was a slight problem when I wanted to check out, the water in the bathroom was turned off. After informing the staff, it was immediately followed up. Thank you. Oh yes, one more input, please pay more attention to cleanliness and improve it. Apart from that, everything is very good.
Read More
See original
Find this review helpful?
ap
artharino p. p.
8.5
/10
Reviewed 2 week(s) ago
nice hotel and very friendly staff
See original
Find this review helpful?
ap
artharino p. p.
8.5
/10
Reviewed 2 week(s) ago
the hotel staff is very friendly and helpful
See original
Find this review helpful?
BS
Buang S.
Staycation
7.3
/10
Reviewed 2 week(s) ago
The hotel is not as pictured.
The arrival was very different from the picture.
See original
Find this review helpful?
H***n
Staycation
8.8
/10
Reviewed 2 week(s) ago
Comfortable room for 4 adult guests
See original
Find this review helpful?
IR
Ita R.
8.5
/10
Reviewed 2 week(s) ago
The hot water isn't hot, just lukewarm.
The swimming pool isn't hot.
See original
Find this review helpful?
G***a
Leisure
8.5
/10
Reviewed 2 week(s) ago
The hotel staff is friendly, and breakfast can directly see the view of Mount Guntur.
See original
Find this review helpful?
Number of reviews per page
20
40