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Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Hotels
Preferred Partner
8.2
/10
Very Good
258 reviews

What Guests Say About Their Stay

Dennies
9.4
/ 10
The hotel is in a great location, there are quite a lot of stores nearby (including Starbucks!). The room is also great, even though they need a renovation here and there, but overall the room is good. The main highlight staying here is the hospitality of their staff, my goodness, their hospitality and their service is top-notch! From the front desk, restaurant to the room service! Not forgetting to mention, their food is also hella great! Will definitely be back when I'm around!
Verified traveler
10.0
/ 10
I was so happy that I had chosen Kuku Kupu for a 2 night stay with my visiting niece. It was great getting rides in the hotel bugee to go to the beach. Loved having the choice between eating breakfast at the hotel or at their restaurant on the beach. Food at both places was ample and tasty. All the staff were friendly and made us feel very welcomed.
Michael
10.0
/ 10
Friendly and attentive staff… spacious room… 5min walk to beach… nice buffet breakfast.
Eimear
10.0
/ 10
This place was just wonderful. I stayed in a little duplex with a 24 hour infinity pool out front. Staff were warm, friendly and attentive. The breakfast was amazing, including a variety or French pastries, or English fries and Balinese choices, as well as fresh fruit and cereals. The spa was amazing, with Candra being my awesome masseuse. They offer a golf cart to the beach club, which is just a short an interesting walk away anyway. I cannot recommend this place to stay or the staff or their wecome enough.
In the Area
See Map
Jalan Raya Uluwatu, Banjar Pesalakan , Jimbaran, Badung, Bali, Indonesia, 80361

Main Facilities

See more
AC
Swimming Pool
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
Staying at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane is a good choice when you are visiting Jimbaran. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Clean Stay for Your Worry-Free Journey

Enjoy your trip with a peace of mind as your health and safety are guaranteed through these standardized protocols.
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CHSE-certified accommodations for applying hygiene protocol from Kemenparekraf.Learn more
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Staff Trained in Health Protocol
Temperature Check

Kupu Kupu Jimbaran Beach Club & Spa by Loccitane Address: Map & Location

Jalan Raya Uluwatu, Banjar Pesalakan , Jimbaran, Badung, Bali, Indonesia, 80361
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Lobby Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Lobby 2 Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Discover More About Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Location


Staying at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane is a good choice when you are visiting Jimbaran.

About Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Kupu Kupu Jimbaran Beach Club & Spa by Loccitane provides a pleasant accommodation for your stay.

From business event to corporate gathering, Kupu Kupu Jimbaran Beach Club & Spa by Loccitane provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane, a wonderful accommodation for your family holiday.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane.

If you plan to have a long-term stay, staying at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

Spa treatment is one of the main features of the hotel. Pamper yourself with the relaxing treatment that rejuvenates you.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Kupu Kupu Jimbaran Beach Club & Spa by Loccitane exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Kupu Kupu Jimbaran Beach Club & Spa by Loccitane is a hotel with great comfort and excellent service according to most hotel's guests.

Get precious and unforgettable moment during your stay at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane.

All facilities in Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Swimming Pool Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Swimming Pool
Entertainment Facility Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Entertainment Facility
Common Space Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Common Space
Lobby Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Lobby
Bedroom Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Bedroom

In-room Facilities

  • Bathrobe
  • Desk
  • Hairdryer
  • In-room safe
  • Minibar
  • Shower
  • TV

General

  • AC
  • Family room
  • Non-smoking room
  • Swimming pool
  • Smoking area
  • Terrace

Public Facilities

  • Parking
  • Elevator
  • 24-hour room service
  • Restaurant
  • Safety deposit box
  • WiFi in public area

Food and Drinks

  • Breakfast
  • Gala dinner
  • Gluten-free meals
  • Set menu dinner
  • Vegetarian meal

Hotel Services

  • Concierge
  • 24-hour Receptionist
  • Laundry service
  • Luggage storage

Things to Do

  • Massage
  • Outdoor pool
  • Spa

Sports and Recreations

  • Golf course
  • Surfing
  • Water sport

Nearby Facilities

  • Shops
  • Supermarket

Connectivity

  • Free WiFi

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

Additional Policy

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.

General Information

Popular Facilities
AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
31
Number of floors in Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
3
Another facilities in Kupu Kupu Jimbaran Beach Club & Spa by Loccitane
Bathrobe, Desk, Hairdryer, In-room safe, Minibar

Frequently asked question in Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

What are available facilities at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane?
There are top facilites at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane such as AC, Swimming Pool, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane?
Check-in time at Kupu Kupu Jimbaran Beach Club & Spa by Loccitane is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Kupu Kupu Jimbaran Beach Club & Spa by Loccitane provide breakfast?
Yes, Kupu Kupu Jimbaran Beach Club & Spa by Loccitane provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Kupu Kupu Jimbaran Beach Club & Spa by Loccitane?
Kupu Kupu Jimbaran Beach Club & Spa by Loccitane is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Kupu Kupu Jimbaran Beach Club & Spa by Loccitane have?
Kupu Kupu Jimbaran Beach Club & Spa by Loccitane has 3 floors.
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More Reviews from Other Guests in Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

8.2
Very Good
From 241 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Number of reviews per page
20
40
Top reviews
Lois
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place to stay and the rooms were well serviced. The place was a bit run down and not actually on the beach as suggested by the title. The beach was about 5mins walk away. There was not too much in the immediate area. The restaurant was average. The staff were lovely and kind and I liked the pool and the room. Plenty of space in the room and bathroom.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was so happy that I had chosen Kuku Kupu for a 2 night stay with my visiting niece. It was great getting rides in the hotel bugee to go to the beach. Loved having the choice between eating breakfast at the hotel or at their restaurant on the beach. Food at both places was ample and tasty. All the staff were friendly and made us feel very welcomed.
Read More
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly and attentive staff… spacious room… 5min walk to beach… nice buffet breakfast.
Arwin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great service!
Holden
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

great!
Eimear
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place was just wonderful. I stayed in a little duplex with a 24 hour infinity pool out front. Staff were warm, friendly and attentive. The breakfast was amazing, including a variety or French pastries, or English fries and Balinese choices, as well as fresh fruit and cereals. The spa was amazing, with Candra being my awesome masseuse. They offer a golf cart to the beach club, which is just a short an interesting walk away anyway. I cannot recommend this place to stay or the staff or their wecome enough.
Read More
Eric
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I liked how quite it is, the staff are very friendly, the deluxe suites are very nice, the complimentary massage from the spa was great, and the facilities are very clean.
Susendran
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good
Katie
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The most beautiful villa so spacious with a beautiful bed, huge bath, separate shower and toilet room, our own sunbed by the pool at the front of the villa, very friendly staff at the hotel and beach part of the hotel which has a free shuttle from The hotel. The spa looks amazing but we didn’t use as we were only here for a couple of days, Roof top pool Good value for money We paid 150,000irp for a floating breakfasts which was really nice. Overall a very nice quite relaxing stay, close to lots of beach front seafood restaurants.
Read More
Michael J
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Visit on October 2024 was really great. The staff and crew of Kupu Kupu were all very friendly and at the same time, very professional. They are always ready to serve and accommodate our needs.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The hotel was very comfortable, clean and well maintained. The staff was exceptionally friendly, and the grounds were beautiful. Our complimentary breakfast each day was delicious, and we had plenty of choices. The location was not the best for us, since we had no car to get around, although the hotel did have a shuttle that took us where we wanted to go. There weren't many restaurants nearby and the roads were very congested and we felt unsafe walking around because of the traffic.
Read More
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Good location for airport only 20mins away, cute shops walking to local beach. Hotel is a little dated but very clean & great staff! Nice breakfast, again staff can’t do enough for you! Gorgeous pool and was lucky to get an upgrade on my room. Would stay again :)
Irene
icon-Leisure
Leisure
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Beautiful hotel, clean, modern, luxurious with a super helpful and attentive staff! Lovely pool and bathrooms! 5 minute walk to the beach and all the bbq places there, but the road around it is very busy and not super for walking. I would definitely stay here again if I wanted to be in that area.
jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The staff is excellent!! They responded very quickly to questions prior to the trip and also on WhatsApp. They schedule a pick up from the airport that was very convenient and easy. We stayed in the private Villa and was super quiet. Breakfast every morning was great and again the staff was amazing. The shuttle to the beach club was easy and the walk isn’t bad either. After a day in the beach at the beach club we highly recommend a walk down the beach at sunset to one of the many restaurants with tables on the beach it fill the entire beach and food is amazing and very reasonable. We used this as our first place in Bali for two nights before venturing to other locations. If you are thinking about it just stop scrolling and book it you won’t regret it.
Read More
Indra Mantik
icon-Business
Business
8.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Stayed in December 12-17, 2022, this hotel is quite unique. The location near street crossing nevertheless kinda confusing to find the lobby since it is not visible directly from outside Fast and Convenience Check in with Extraordinary Service (really a Five Star one), we feels as individually precious. Anything you need just WA to the staff....someting that you didn't find in most big hotels. Staying in Rooftop Villa which has 2 floor witch spacious room....you might occupied with 6-8 person instead of 2. Clean, cozy, and exotic with some best quality bed and pillow made resting everyday very enjoyable. One note, the bath tub water was not clear and clean, seems that the hotel in a recovery phase after a long sleep. I Hope future experience will be better As Additional, there are 3 pools here (including one in front of my room) with Pool towel is exchanged everyday. The Breakfast was delicious, a la carte with big plenty portion, thus we only need to sit and everything will be done nicely. The Coffee was really good, give a spirit in a dull hard working day... Really Worthed...^^
Read More
Saumil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Room was nice and hotel is nice. The breakfast place on the beach I wish they had a shuttle
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The tub was broken as the drain was not holding the water when closed. Not a big deal to us but disappointing. The first night was extremely noisy as there was a local ceremony next door. Music was blasting all night and we finally complained after midnight which they accommodated with switching rooms for one night. The second night I saw a rat run across one of the ledges in the room. This was the original room that we went back to. They tried to compensate for the noisy first night with a free massage but it felt like one thing after the other. Also, upon check out they held up our taxi to the airport because they couldn’t figure out if we paid or not even though I showed them a paid receipt. We were cutting it close for our flight since it was a very early morning flight but that is something that should have been handled beforehand. I would not come back or recommend.
Read More
Anonymous
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

DO. NOT. BOOK. HERE! This is not a five star resort. We booked three nights here and left after one. The building feels like a renovated motel from the 60s. Breakfast was included but a disaster. The staff were all so lovely that I feel bad leaving this review but do yourself a favor and book the intercontinental down the street.
Read More
Avinash
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Honeymoon suite is simply awesome. Must try.
Verified traveler
4.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

I feel the hotel is overpriced for what one gets. Some bits are ok but many others need renovation and it doesn’t live up to the possibly quite old marketing photos. Breakfast wasn’t good so we ate elsewhere. The beach club is just as shabby - faded umbrellas, ragged cushions. One can spend less and get a nicer hotel in the area or spend a small amount more for something considerably grander like the Intercontinental.
Read More
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Bedroom 4 Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.2
Very Good
From 241 reviews
Cleanliness

8.6

Room Comfort

8.6

Location

7.8

Service and Facilites

8.8

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Kupu Kupu Jimbaran Beach Club & Spa by Loccitane

Number of reviews per page
20
40
Top reviews
Lois
icon-Leisure with Friends
Leisure with Friends
8.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Nice place to stay and the rooms were well serviced. The place was a bit run down and not actually on the beach as suggested by the title. The beach was about 5mins walk away. There was not too much in the immediate area. The restaurant was average. The staff were lovely and kind and I liked the pool and the room. Plenty of space in the room and bathroom.
Read More
Verified traveler
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

I was so happy that I had chosen Kuku Kupu for a 2 night stay with my visiting niece. It was great getting rides in the hotel bugee to go to the beach. Loved having the choice between eating breakfast at the hotel or at their restaurant on the beach. Food at both places was ample and tasty. All the staff were friendly and made us feel very welcomed.
Read More
Michael
icon-Friends and Family
Friends and Family
10.0
/10
Reviewed 22 week(s) ago

Hotels.com verified review

Friendly and attentive staff… spacious room… 5min walk to beach… nice buffet breakfast.
Arwin
10.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Great service!
Holden
10.0
/10
Reviewed 26 week(s) ago

Expedia Group verified review

great!
Eimear
icon-Leisure
Leisure
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

This place was just wonderful. I stayed in a little duplex with a 24 hour infinity pool out front. Staff were warm, friendly and attentive. The breakfast was amazing, including a variety or French pastries, or English fries and Balinese choices, as well as fresh fruit and cereals. The spa was amazing, with Candra being my awesome masseuse. They offer a golf cart to the beach club, which is just a short an interesting walk away anyway. I cannot recommend this place to stay or the staff or their wecome enough.
Read More
Eric
icon-Leisure with Friends
Leisure with Friends
10.0
/10
Reviewed 43 week(s) ago

Expedia Group verified review

I liked how quite it is, the staff are very friendly, the deluxe suites are very nice, the complimentary massage from the spa was great, and the facilities are very clean.
Susendran
10.0
/10
Reviewed 55 week(s) ago

Expedia Group verified review

Good
Katie
10.0
/10
Reviewed 58 week(s) ago

Hotels.com verified review

The most beautiful villa so spacious with a beautiful bed, huge bath, separate shower and toilet room, our own sunbed by the pool at the front of the villa, very friendly staff at the hotel and beach part of the hotel which has a free shuttle from The hotel. The spa looks amazing but we didn’t use as we were only here for a couple of days, Roof top pool Good value for money We paid 150,000irp for a floating breakfasts which was really nice. Overall a very nice quite relaxing stay, close to lots of beach front seafood restaurants.
Read More
Michael J
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 59 week(s) ago

Expedia Group verified review

Visit on October 2024 was really great. The staff and crew of Kupu Kupu were all very friendly and at the same time, very professional. They are always ready to serve and accommodate our needs.
David
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 86 week(s) ago

Expedia Group verified review

The hotel was very comfortable, clean and well maintained. The staff was exceptionally friendly, and the grounds were beautiful. Our complimentary breakfast each day was delicious, and we had plenty of choices. The location was not the best for us, since we had no car to get around, although the hotel did have a shuttle that took us where we wanted to go. There weren't many restaurants nearby and the roads were very congested and we felt unsafe walking around because of the traffic.
Read More
Donna
icon-Leisure
Leisure
10.0
/10
Reviewed 94 week(s) ago

Expedia Group verified review

Good location for airport only 20mins away, cute shops walking to local beach. Hotel is a little dated but very clean & great staff! Nice breakfast, again staff can’t do enough for you! Gorgeous pool and was lucky to get an upgrade on my room. Would stay again :)
Irene
icon-Leisure
Leisure
10.0
/10
Reviewed 123 week(s) ago

Expedia Group verified review

Beautiful hotel, clean, modern, luxurious with a super helpful and attentive staff! Lovely pool and bathrooms! 5 minute walk to the beach and all the bbq places there, but the road around it is very busy and not super for walking. I would definitely stay here again if I wanted to be in that area.
jonathan
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 129 week(s) ago

Expedia Group verified review

The staff is excellent!! They responded very quickly to questions prior to the trip and also on WhatsApp. They schedule a pick up from the airport that was very convenient and easy. We stayed in the private Villa and was super quiet. Breakfast every morning was great and again the staff was amazing. The shuttle to the beach club was easy and the walk isn’t bad either. After a day in the beach at the beach club we highly recommend a walk down the beach at sunset to one of the many restaurants with tables on the beach it fill the entire beach and food is amazing and very reasonable. We used this as our first place in Bali for two nights before venturing to other locations. If you are thinking about it just stop scrolling and book it you won’t regret it.
Read More
Indra Mantik
icon-Business
Business
8.0
/10
Reviewed 152 week(s) ago

Hotels.com verified review

Stayed in December 12-17, 2022, this hotel is quite unique. The location near street crossing nevertheless kinda confusing to find the lobby since it is not visible directly from outside Fast and Convenience Check in with Extraordinary Service (really a Five Star one), we feels as individually precious. Anything you need just WA to the staff....someting that you didn't find in most big hotels. Staying in Rooftop Villa which has 2 floor witch spacious room....you might occupied with 6-8 person instead of 2. Clean, cozy, and exotic with some best quality bed and pillow made resting everyday very enjoyable. One note, the bath tub water was not clear and clean, seems that the hotel in a recovery phase after a long sleep. I Hope future experience will be better As Additional, there are 3 pools here (including one in front of my room) with Pool towel is exchanged everyday. The Breakfast was delicious, a la carte with big plenty portion, thus we only need to sit and everything will be done nicely. The Coffee was really good, give a spirit in a dull hard working day... Really Worthed...^^
Read More
Saumil
icon-Leisure Family
Leisure Family
8.0
/10
Reviewed 153 week(s) ago

Expedia Group verified review

Room was nice and hotel is nice. The breakfast place on the beach I wish they had a shuttle
Jennifer
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 169 week(s) ago

Expedia Group verified review

The tub was broken as the drain was not holding the water when closed. Not a big deal to us but disappointing. The first night was extremely noisy as there was a local ceremony next door. Music was blasting all night and we finally complained after midnight which they accommodated with switching rooms for one night. The second night I saw a rat run across one of the ledges in the room. This was the original room that we went back to. They tried to compensate for the noisy first night with a free massage but it felt like one thing after the other. Also, upon check out they held up our taxi to the airport because they couldn’t figure out if we paid or not even though I showed them a paid receipt. We were cutting it close for our flight since it was a very early morning flight but that is something that should have been handled beforehand. I would not come back or recommend.
Read More
Anonymous
icon-Leisure with Friends
Leisure with Friends
2.0
/10
Reviewed 300 week(s) ago

Expedia Group verified review

DO. NOT. BOOK. HERE! This is not a five star resort. We booked three nights here and left after one. The building feels like a renovated motel from the 60s. Breakfast was included but a disaster. The staff were all so lovely that I feel bad leaving this review but do yourself a favor and book the intercontinental down the street.
Read More
Avinash
10.0
/10
Reviewed 303 week(s) ago

Hotels.com verified review

Honeymoon suite is simply awesome. Must try.
Verified traveler
4.0
/10
Reviewed 316 week(s) ago

Hotels.com verified review

I feel the hotel is overpriced for what one gets. Some bits are ok but many others need renovation and it doesn’t live up to the possibly quite old marketing photos. Breakfast wasn’t good so we ate elsewhere. The beach club is just as shabby - faded umbrellas, ragged cushions. One can spend less and get a nicer hotel in the area or spend a small amount more for something considerably grander like the Intercontinental.
Read More
Number of reviews per page
20
40