Luminor Hotel Palembang By WH

Hotels
Preferred Partner
8.9
/10
Very Good
821 reviews

What Guests Say About Their Stay

N***o
10.0
/ 10
One of the favorite hotels in Palembang with friendly service from all staff, spacious rooms, fragrant hotel aroma, and a varied breakfast.
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Z***t
10.0
/ 10
The hotel staff is friendly, the rooms are clean and large, and very comfortable. It's strategically located in the city center.
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Verified Traveler
10.0
/ 10
Thank you, Luminor, for your excellent service. Thank you also to Mr. Marcel for serving us with a smile.
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Zulrahmat
9.7
/ 10
It was a great stay. The location is strategically located in the city center, the rooms are clean and quite spacious, the food is delicious and varied, and the hotel staff is very friendly.
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syafrizal f.
10.0
/ 10
Luminor hotel, the service is very good. Moreover, the restaurant staff is very helpful (Bima if I'm not mistaken). The best service overall... 5 stars, 5 thumbs up.
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In the Area
See Map
Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128

Main Facilities

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AC
Restaurant
Parking
WiFi
note: hotel was previously named Luminor Hotel Palembang by WH Luminor Hotel Palembang By WH is located in area / city Ilir Timur I. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Luminor Hotel Palembang By WH Address: Map & Location

Jl. Jend. Sudirman No.1111A, Sungai Pangeran, Kec. Ilir Tim. I, Ilir Timur I, Palembang, Sumatera Selatan, Indonesia, 30128
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Lobby Luminor Hotel Palembang By WH
Lobby 2 Luminor Hotel Palembang By WH

Discover More About Luminor Hotel Palembang By WH

note: hotel was previously named Luminor Hotel Palembang by WH

Location


Luminor Hotel Palembang By WH is located in area / city Ilir Timur I.

About Luminor Hotel Palembang By WH

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Luminor Hotel Palembang By WH provides a pleasant accommodation for your stay.

From business event to corporate gathering, Luminor Hotel Palembang By WH provides complete services and facilities that you and your colleagues need.

Have fun with various entertaining facilities for you and the whole family at Luminor Hotel Palembang By WH, a wonderful accommodation for your family holiday.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Get the best deal for finest quality of spa treatment to unwind and rejuvenate yourself.

Savor your favorite dishes with special cuisines from Luminor Hotel Palembang By WH exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Luminor Hotel Palembang By WH is a hotel with great comfort and excellent service according to most hotel's guests.

Enjoy luxurious treats and incomparable experience by staying at Luminor Hotel Palembang By WH.

All facilities in Luminor Hotel Palembang By WH

Bar, Cafe and Lounge Luminor Hotel Palembang By WH
Bar, Cafe and Lounge
Functional Hall Luminor Hotel Palembang By WH
Functional Hall
Common Space Luminor Hotel Palembang By WH
Common Space
Lobby Luminor Hotel Palembang By WH
Lobby
Exterior Luminor Hotel Palembang By WH
Exterior

Public Facilities

  • Parking
  • Coffee shop
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Safety deposit box
  • WiFi in public area

General

  • AC
  • Family room
  • Heater
  • Non-smoking room
  • Smoking area
  • Smoke-free

In-room Facilities

  • Cable TV
  • In-room safe
  • Separate shower and tub
  • Shower
  • TV

Hotel Services

  • Concierge
  • 24-hour security
  • Laundry service
  • Luggage storage

Connectivity

  • LAN Internet
  • Free WiFi
  • WiFi in public area (surcharge)

Things to Do

  • Massage
  • Spa

Food and Drinks

  • Bar

Transportation

  • Valet parking

Nearby Facilities

  • ATM/Banking

Accommodation Policy & General Information in Luminor Hotel Palembang By WH

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
14:00 - 14:00
Check-out:
12:00 - 12:00

General Information

Popular Facilities
AC, Restaurant, Parking, WiFi
Check-In / Check-Out Time
From 14:00 - 14:00 - to 12:00 - 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Luminor Hotel Palembang By WH
72
Number of floors in Luminor Hotel Palembang By WH
7
Another facilities in Luminor Hotel Palembang By WH
Coffee shop, Breakfast restaurant, Dinner restaurant, Safety deposit box, WiFi in public area

Frequently asked question in Luminor Hotel Palembang By WH

What are available facilities at Luminor Hotel Palembang By WH?
There are top facilites at Luminor Hotel Palembang By WH such as AC, Restaurant, Parking, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Luminor Hotel Palembang By WH?
Check-in time at Luminor Hotel Palembang By WH is staring from 14:00 - 14:00 while the latest check-out time is at before 12:00 - 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Luminor Hotel Palembang By WH provide breakfast?
Yes, Luminor Hotel Palembang By WH provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Luminor Hotel Palembang By WH?
Luminor Hotel Palembang By WH is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Luminor Hotel Palembang By WH have?
Luminor Hotel Palembang By WH has 7 floors.
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More Reviews from Other Guests in Luminor Hotel Palembang By WH

8.9
Very Good
From 821 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Luminor Hotel Palembang By WH
All
Staff Friendliness (86)
Bedroom (79)
Ambiance (78)
Distance to City Center (77)
Bathroom (70)
Room Space (66)
Accessibility (65)
Taste (65)
Hotel Area (64)
Variety (62)
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Traveler Reviews Luminor Hotel Palembang By WH

Number of reviews per page
20
40
Customer reviews
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
siiiipppp fun and relaxing
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s***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 day(s) ago
This hotel is greatly improved by its friendly service and strategic location, but honestly, the room comfort is really lacking. Hard pillows, hard mattress, dim bathroom lighting. The breakfast quality is really lacking in my opinion. Honestly, I think there needs to be a lot of improvement in the quality of the taste and freshness of the breakfast so that we as guests will want to try the restaurant's food. Honestly, the breakfast is really lacking. 🙏
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Accommodation's Reply
03 Dec 2025
Dear Mr. S*i, On behalf of the Management of Luminer Hotel Palembang, we would like to thank you for choosing to stay at Luminer Hotel Palembang. We apologize for the inconvenience caused and that your experience did not meet your expectations. We will work hard to improve our services. On behalf of the Management of Luminer Hotel Palembang, we would like to thank you for your positive feedback. It will be an encouragement for our team to provide the best service to all our guests. We look forward to welcoming you back to Luminer Hotel Palembang. Sincerely, Hapozan Situmorang General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
One of the favorite hotels in Palembang with friendly service from all staff, spacious rooms, fragrant hotel aroma, and a varied breakfast.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Mr. No, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good hotel, affordable price, spacious room, spacious bathroom, good breakfast, all the staff are friendly.
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Accommodation's Reply
03 Dec 2025
Dear Mr. No, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, the rooms were clean and comfortable. The food was varied and delicious. Quite satisfying.
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Accommodation's Reply
23 Nov 2025
Dear Mr. D*n, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for staying at Luminor Hotel Palembang and for sharing your experience with us. We are so glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is close to the city center, the service is friendly, the cleanliness is maintained, the breakfast food is varied, it is satisfying to stay here.
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Accommodation's Reply
23 Nov 2025
Dear A*d. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are spacious, comfortable and all the staff are friendly.
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Accommodation's Reply
20 Nov 2025
Dear Mr. No, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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u***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Strategic location, in the city center, close to everything. Very close to Martabak Har and Mie Celor Ilir 26, just a short walk away. The staff is very helpful. The room is clean, the room smells good, the bedding is clean, only the vinyl on the floor is peeling and needs repair. The bathroom door can't be closed properly. I stayed for 2 nights and the breakfast didn't change much. There is no typical Palembang breakfast, the menu is not very varied.
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Ms. U*, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to welcome you back to Luminor Hotel Palembang Managed by Waringin Hospitality again. Sincerely, Hapozan Situmorang General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Affordable, stay 4 days with a good experience
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Accommodation's Reply
20 Nov 2025
Dear Mr. R***a, Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Haposan Situmorang General Manager
A***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff are friendly, the CS when we checked out was a sweet girl, gentle even though the queue at CS was busy, a 3 star hotel but complete with a bath tub, hair dryer, TV with Wi-Fi, so far I'm satisfied.
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Accommodation's Reply
20 Nov 2025
Dear Ms. A*u, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Z***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean and large, and very comfortable. It's strategically located in the city center.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Z*t. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your stay experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
the view is very beautiful
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Accommodation's Reply
20 Nov 2025
Dear Mr. R*U, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your stay experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Galih H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything was good, from the restaurant to the rooms. The receptionist was also friendly.
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Accommodation's Reply
20 Nov 2025
Ms. Galih H. Best regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to welcome you back to Luminor Hotel Palembang Managed by Waringin Hospitality again. Sincerely, Haposan Situmorang General Manager
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Eko Y. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My group and I really enjoyed staying here, the staff are always friendly, especially the guy who helped check in.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Ego Y.P., Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Close to culinary places and mosques and easy access to everywhere
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Ms. Ni*i, Sincerely yours, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality again. Best regards, Hapozan Situmorang General Manager
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E***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable and the staff are very friendly, close to everywhere and the location is strategic.
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Accommodation's Reply
20 Nov 2025
Dear E*m, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is good but unfortunately the floor is already torn, uneven, dangerous, can hurt your feet especially if you bring children / tear your bag, suggestions can be given carpet for the entire room, the breakfast menu is small but it is enough, the staff are just ordinary, tend to be indifferent, except for the security section which is garfast, I don't know why the review on Traveloka can get high points, sorry, not to criticize but hopefully this can be a positive input for progress. thx
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Accommodation's Reply
20 Nov 2025
Dear Mr. D*n: On behalf of Luminor Hotel Palembang, thank you for choosing to stay at Luminor Hotel Palembang. We apologize for the inconvenience caused by not being able to meet your expectations. We will continue to strive to improve our customer service and thank you for your positive feedback. Your valuable comments will serve as a driving force for our team to strive to provide even better services to all our guests. We sincerely hope to welcome you back soon. Best regards, Haposang Situmoran General Manager
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Ajeng G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I really like it here, I'm always happy to come here because of the friendly service from the CS.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Ajeng G., Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Praditya M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you Luminor, I always stay here. The service in the lobby is very good.
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Accommodation's Reply
11 Nov 2025
Ms. Praditya M. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Yola A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's a pleasure to be here. The receptionist is always friendly in the afternoon.
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Accommodation's Reply
20 Nov 2025
Ms. Yola A. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will strive to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Lobby 4 Luminor Hotel Palembang By WH

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.9
Very Good
From 821 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.7

Location

9.1

Service and Facilites

8.8

People often mention about Luminor Hotel Palembang By WH
All
Staff Friendliness (86)
Bedroom (79)
Ambiance (78)
Distance to City Center (77)
Bathroom (70)
Room Space (66)
Accessibility (65)
Taste (65)
Hotel Area (64)
Variety (62)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Luminor Hotel Palembang By WH

Number of reviews per page
20
40
Customer reviews
R***n
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
siiiipppp fun and relaxing
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s***i
icon-Medical
Medical
icon-origin-TRAVELOKA
6.5
/10
Reviewed 4 day(s) ago
This hotel is greatly improved by its friendly service and strategic location, but honestly, the room comfort is really lacking. Hard pillows, hard mattress, dim bathroom lighting. The breakfast quality is really lacking in my opinion. Honestly, I think there needs to be a lot of improvement in the quality of the taste and freshness of the breakfast so that we as guests will want to try the restaurant's food. Honestly, the breakfast is really lacking. 🙏
Read More
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Accommodation's Reply
03 Dec 2025
Dear Mr. S*i, On behalf of the Management of Luminer Hotel Palembang, we would like to thank you for choosing to stay at Luminer Hotel Palembang. We apologize for the inconvenience caused and that your experience did not meet your expectations. We will work hard to improve our services. On behalf of the Management of Luminer Hotel Palembang, we would like to thank you for your positive feedback. It will be an encouragement for our team to provide the best service to all our guests. We look forward to welcoming you back to Luminer Hotel Palembang. Sincerely, Hapozan Situmorang General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
One of the favorite hotels in Palembang with friendly service from all staff, spacious rooms, fragrant hotel aroma, and a varied breakfast.
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1 people find it helpful
Accommodation's Reply
03 Dec 2025
Dear Mr. No, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
Good hotel, affordable price, spacious room, spacious bathroom, good breakfast, all the staff are friendly.
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Accommodation's Reply
03 Dec 2025
Dear Mr. No, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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D***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The staff was friendly, the rooms were clean and comfortable. The food was varied and delicious. Quite satisfying.
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Accommodation's Reply
23 Nov 2025
Dear Mr. D*n, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for staying at Luminor Hotel Palembang and for sharing your experience with us. We are so glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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A***d
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
The location is close to the city center, the service is friendly, the cleanliness is maintained, the breakfast food is varied, it is satisfying to stay here.
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Accommodation's Reply
23 Nov 2025
Dear A*d. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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N***o
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The rooms are spacious, comfortable and all the staff are friendly.
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Accommodation's Reply
20 Nov 2025
Dear Mr. No, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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u***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 3 week(s) ago
Strategic location, in the city center, close to everything. Very close to Martabak Har and Mie Celor Ilir 26, just a short walk away. The staff is very helpful. The room is clean, the room smells good, the bedding is clean, only the vinyl on the floor is peeling and needs repair. The bathroom door can't be closed properly. I stayed for 2 nights and the breakfast didn't change much. There is no typical Palembang breakfast, the menu is not very varied.
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2 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Ms. U*, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to welcome you back to Luminor Hotel Palembang Managed by Waringin Hospitality again. Sincerely, Hapozan Situmorang General Manager
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R***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
Affordable, stay 4 days with a good experience
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Accommodation's Reply
20 Nov 2025
Dear Mr. R***a, Warmest Greetings from Luminor Hotel Palembang, Managed by Waringin Hospitality. Thank you for staying at Luminor Hotel Palembang and for sharing your experience during your time with us. We are delighted to hear that you had an exceptional experience with the services provided by Luminor Hotel Palembang. We will continue to maintain and further improve the quality of our services. We would greatly appreciate it if you would kindly recommend Luminor Hotel Palembang to your family and colleagues. We look forward to warmly welcoming you back to Luminor Hotel Palembang, Managed by Waringin Hospitality. Best regards, Haposan Situmorang General Manager
A***U
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff are friendly, the CS when we checked out was a sweet girl, gentle even though the queue at CS was busy, a 3 star hotel but complete with a bath tub, hair dryer, TV with Wi-Fi, so far I'm satisfied.
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Accommodation's Reply
20 Nov 2025
Dear Ms. A*u, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Z***t
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel staff is friendly, the rooms are clean and large, and very comfortable. It's strategically located in the city center.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Z*t. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your stay experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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R***u
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
the view is very beautiful
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Accommodation's Reply
20 Nov 2025
Dear Mr. R*U, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your stay experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Galih H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Everything was good, from the restaurant to the rooms. The receptionist was also friendly.
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Accommodation's Reply
20 Nov 2025
Ms. Galih H. Best regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to welcome you back to Luminor Hotel Palembang Managed by Waringin Hospitality again. Sincerely, Haposan Situmorang General Manager
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Eko Y. p.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
My group and I really enjoyed staying here, the staff are always friendly, especially the guy who helped check in.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Ego Y.P., Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Close to culinary places and mosques and easy access to everywhere
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1 people find it helpful
Accommodation's Reply
20 Nov 2025
Dear Ms. Ni*i, Sincerely yours, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality again. Best regards, Hapozan Situmorang General Manager
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E***m
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
The hotel is very comfortable and the staff are very friendly, close to everywhere and the location is strategic.
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Accommodation's Reply
20 Nov 2025
Dear E*m, Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and for sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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D***n
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
The hotel is good but unfortunately the floor is already torn, uneven, dangerous, can hurt your feet especially if you bring children / tear your bag, suggestions can be given carpet for the entire room, the breakfast menu is small but it is enough, the staff are just ordinary, tend to be indifferent, except for the security section which is garfast, I don't know why the review on Traveloka can get high points, sorry, not to criticize but hopefully this can be a positive input for progress. thx
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Accommodation's Reply
20 Nov 2025
Dear Mr. D*n: On behalf of Luminor Hotel Palembang, thank you for choosing to stay at Luminor Hotel Palembang. We apologize for the inconvenience caused by not being able to meet your expectations. We will continue to strive to improve our customer service and thank you for your positive feedback. Your valuable comments will serve as a driving force for our team to strive to provide even better services to all our guests. We sincerely hope to welcome you back soon. Best regards, Haposang Situmoran General Manager
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Ajeng G.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
I really like it here, I'm always happy to come here because of the friendly service from the CS.
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Accommodation's Reply
20 Nov 2025
Dear Mr. Ajeng G., Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Praditya M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Thank you Luminor, I always stay here. The service in the lobby is very good.
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Accommodation's Reply
11 Nov 2025
Ms. Praditya M. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will continue to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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Yola A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It's a pleasure to be here. The receptionist is always friendly in the afternoon.
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Accommodation's Reply
20 Nov 2025
Ms. Yola A. Warmest regards, Luminor Hotel Palembang Managed by Waringin Hospitality Thank you for choosing to stay at Luminor Hotel Palembang and sharing your experience with us. We are very glad that you had a great experience with our services at Luminor Hotel Palembang. We will strive to maintain and improve the quality of our services at Luminor Hotel Palembang. We would also appreciate if you would recommend Luminor Hotel Palembang to your family and colleagues. We do hope to have the pleasure of welcoming you back to Luminor Hotel Palembang Managed by Waringin Hospitality. Sincerely, Hapozan Situmorang General Manager
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