LV8 Resort Hotel Bali

2 days ago my family experienced an unpleasant incident at this hotel and was very disappointed that resulted in my family losing their cellphone until a police report, the point is really fed up, and must be careful if the lost item the management does not want to make an effort to help .. Even the management makes it difficult to search and when the cellphone is still active and can still be tracked it is very clear which room the sound comes from but the management seems to protect the person who took my family's cellphone, until the guest checks out then the hotel wants to help but everything is too late .. This hotel should be very responsible for the comfort and security of guests' belongings but what this hotel official did is very disappointing !!!! I have attached evidence of Find My from my family's lost cellphone and it is very clear where it is located .. The procedure is very long-winded and very time-consuming so my family has to make a police report .. The data on the cellphone is very valuable for my family ..