Marbella Place Anyer by Jayakarta

Hotels
Preferred Partner Plus
7.5
/10
Pleasant
5,638 reviews

What Guests Say About Their Stay

Accessibility (104)
Staff Friendliness (101)
Room Space (93)
Family Friendly (91)
Hamid A.
9.4
/ 10
We had a pleasant stay. The staff was friendly and helpful, with easy access to local food and places, wherever your interest is. I definitely recommend this stay for family and friends. Thank you, Marbella, may your business be more fruitful in many years to come. T.A.Hamid 🇸🇬🇮🇩❤️🌹
Widianto A.
10.0
/ 10
With very affordable prices, good and friendly service, a view that is very pleasing to the eye, clean and comfortable rooms, it is highly recommended for a honeymoon or vacation with family.
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I***a
10.0
/ 10
The hotel staff, from the front desk to the restaurant, the swimming pool staff are all very friendly, the security guards are also friendly and smiley. The breakfast menu is also varied. The rooms are spacious and clean. The distance is still close to the city center. Access to the beach is also very easy, there are also many minimarkets and eateries in front of the hotel. The hotel was crowded with visitors when we checked in and checked out, there were gatherings there, cool. Alhamdulillah, the kids are satisfied, next time in shaa Allah will return to Marbella by Jayakarta, hopefully it will be even cooler with the renovations 🥰
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wahyuni
8.8
/ 10
A legendary hotel, yet still very comfortable and spacious. Complete amenities, delicious breakfast, and plenty of delicious food and snacks in front of the hotel. Overall, it's a perfect location, and the most popular is the beach in front of the hotel 🥰
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n***n
8.2
/ 10
The location is strategic, across from the hotel there are 3 minimarkets, if you book a room only, you don't have to worry because there are many breakfast sellers across from the hotel, even though the hotel is old, the room is comfortable and the facilities are complete, there is a sofa bed and a small refrigerator that can fit a lot, the beach is also clean and there are no corals, the swimming pool is also large, it is very suitable for a family staycation
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In the Area
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Jalan Raya Karang Bolong KM. 135 Desa Bandulu, Anyer, Anyer, Serang, Banten, Indonesia, 42466

Main Facilities

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AC
Restaurant
Swimming Pool
24-Hour Front Desk
Parking
Elevator
WiFi
Highlights at This Property
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As a Preferred Partner Plus, this hotel has an outstanding performance that is regularly verified by Traveloka.
Great value in its class
Located in Beachside
Excellent Swimming Pool
+2 more
Marbella Place Anyer by Jayakarta is located in area / city Anyer. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Marbella Place Anyer by Jayakarta Address: Map & Location

Jalan Raya Karang Bolong KM. 135 Desa Bandulu, Anyer, Anyer, Serang, Banten, Indonesia, 42466
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Lobby Marbella Place Anyer by Jayakarta
Exterior 2 Marbella Place Anyer by Jayakarta

Discover More About Marbella Place Anyer by Jayakarta

Location


Marbella Place Anyer by Jayakarta is located in area / city Anyer.

About Marbella Place Anyer by Jayakarta

Not only located within easy reach of various places of interests for your adventure, but staying at Marbella Place Anyer by Jayakarta will also give you a pleasant stay.

Marbella Place Anyer by Jayakarta is highly recommended for backpackers who want to get an affordable stay yet comfortable at the same time.

When staying at a hotel, the design and architecture are two important factors that can spoil your eyes. With its unique setting, Marbella Place Anyer by Jayakarta provides a pleasant accommodation for your stay.

For you, travelers who wish to travel comfortably on a budget, Marbella Place Anyer by Jayakarta is the perfect place to stay that provides decent facilities as well as great services.

From business event to corporate gathering, Marbella Place Anyer by Jayakarta provides complete services and facilities that you and your colleagues need.

Whether you are planning an event or other special occasions, Marbella Place Anyer by Jayakarta is a great choice for you with a large and well-equipped function room to suit your requirements.

Have fun with various entertaining facilities for you and the whole family at Marbella Place Anyer by Jayakarta, a wonderful accommodation for your family holiday.

Experience a unique stay at the historical building of Marbella Place Anyer by Jayakarta, which you rarely find in other places.

This hotel is the perfect choice for couples seeking a romantic getaway or a honeymoon retreat. Enjoy the most memorable nights with your loved one by staying at Marbella Place Anyer by Jayakarta.

If you plan to have a long-term stay, staying at Marbella Place Anyer by Jayakarta is the right choice for you. Providing wide range of facilities and great service quality, this accommodation certainly makes you feel at home.

This hotel is the best spot for you who desire a serene and peaceful getaway, far away from the crowds.

Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.

Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Marbella Place Anyer by Jayakarta exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Enjoy luxurious treats and incomparable experience by staying at Marbella Place Anyer by Jayakarta.

All facilities in Marbella Place Anyer by Jayakarta

Bar, Cafe and Lounge Marbella Place Anyer by Jayakarta
Bar, Cafe and Lounge
Swimming Pool Marbella Place Anyer by Jayakarta
Swimming Pool
Entertainment Facility Marbella Place Anyer by Jayakarta
Entertainment Facility
Fitness Center Marbella Place Anyer by Jayakarta
Fitness Center
Common Space Marbella Place Anyer by Jayakarta
Common Space

Public Facilities

  • Parking
  • Coffee/tea in lobby
  • Coffee shop
  • Elevator
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • WiFi in public area

Sports and Recreations

  • Banana boat
  • Basketball
  • Billiard
  • Jet ski
  • Outdoor tennis court
  • Table tennis
  • Waterskiing
  • Water sport

Hotel Services

  • Bellhop
  • 24-hour Receptionist
  • 24-hour security
  • Laundry service
  • Luggage storage

In-room Facilities

  • Cable TV
  • Desk
  • Minibar
  • Shower
  • TV

Food and Drinks

  • Restaurant with AC
  • Breakfast
  • Buffet breakfast
  • Poolside bar

Things to Do

  • Children play area
  • Garden
  • Outdoor pool
  • Private beach

General

  • AC
  • Swimming pool
  • Smoking area

Nearby Facilities

  • ATM/Banking
  • Grocery
  • Supermarket

Family-friendly Facilities

  • Kids club
  • Children pool

Business Facilities

  • Conference room
  • Meeting facilities

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Marbella Place Anyer by Jayakarta

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Required Documents

Upon check-in, you are required to bring ID Card. The required documents can be in the form of soft copy.

General Check-in Instructions

You may be required to present valid government-issued identification at check-in, along with credit card or cash to cover deposits and incidentals. Special request may depend on hotel's availability at check-in and may cost extra fee. Special request availability is not guaranteed. Hotel may charge you additional fee for each extra person after reserved room's maximum capacity.
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General Information

Popular Facilities
AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Marbella Place Anyer by Jayakarta
100
Number of floors in Marbella Place Anyer by Jayakarta
8
Another facilities in Marbella Place Anyer by Jayakarta
Coffee/tea in lobby, Coffee shop, Breakfast restaurant, Dinner restaurant, Lunch restaurant

Frequently asked question in Marbella Place Anyer by Jayakarta

What are available facilities at Marbella Place Anyer by Jayakarta?
There are top facilites at Marbella Place Anyer by Jayakarta such as AC, Restaurant, Swimming Pool, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Marbella Place Anyer by Jayakarta?
Check-in time at Marbella Place Anyer by Jayakarta is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Marbella Place Anyer by Jayakarta provide breakfast?
Yes, Marbella Place Anyer by Jayakarta provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Marbella Place Anyer by Jayakarta?
Marbella Place Anyer by Jayakarta is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Marbella Place Anyer by Jayakarta have?
Marbella Place Anyer by Jayakarta has 8 floors.
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More Reviews from Other Guests in Marbella Place Anyer by Jayakarta

7.6
Pleasant
From 5,595 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.2

Meal

7.6

Location

8.2

Service and Facilites

7.5

People often mention about Marbella Place Anyer by Jayakarta
All
Ambiance (118)
Staff Friendliness (102)
Accessibility (99)
Bedroom (99)
Bathroom (92)
Hotel Area (90)
Family Friendly (88)
Surroundings (86)
Taste (84)
Room Space (82)
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Traveler Reviews Marbella Place Anyer by Jayakarta

Number of reviews per page
20
40
Customer reviews
Ayu D. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 15 hour(s) ago
The most exciting hotel because it is close to the beach, just a short walk away. But it is understandable that the building is old, many empty rooms are no longer used, and not maintained, we were on the 4th floor, everything felt empty, because we took 3 rooms so it was not too scary. For the food, there was not much variety, maybe because there were not many visitors that day and the taste was just standard. When checking out, I said, my child broke the coffee stir stick in the room and was fined 30k, but I checked in the orange basket, the price was less than 1k, and I felt sorry for it so I was only charged 10k for the fine. Thank you for the policy. Want to come back again but afraid to get a room with a deserted floor....
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Widianto A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
With very affordable prices, good and friendly service, a view that is very pleasing to the eye, clean and comfortable rooms, it is highly recommended for a honeymoon or vacation with family.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Our family stayed at Marbela Place on November 21-23, 2025. We were given a room in Nakula Tower, room 5508. The room itself was quite comfortable. The AC was cold, the hot water worked well, and there was a smart TV. Overall, we were quite satisfied with the service provided. Please improve the cleanliness and friendliness. Hopefully, Marbela Place will be even more "Light" under the new management. Thank you, Marbela.
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+5
4 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at our hotel. We are very pleased that you and your family enjoyed your holiday at Marbella Place Anyer. Your comments on the service and cleanliness are a testament to our commitment to continue providing the best service. We and all our staff welcome you and your family to stay at Marbella Place Anyer again in the future. Best regards, Room Manager
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Arief H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
mantulllllllllllllllllllllllllll
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Accommodation's Reply
02 Dec 2025
Dear Mr. Arif H, Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you and your family enjoyed your stay at Marbella Place Anyer. All of our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Gede Paksi W.B. | Room Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's ok. Direct view of the sea.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you and your family enjoyed your stay at Marbella Place Anyer. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Yohanes A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Unprofessional Staff. When checking in, the room didn't meet our request, we were given the wrong key, and when we asked for extra sheets, we weren't in the room. The staff entered the room without permission while we were out, which was rude. The hotel building needs a lot of repairs.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Yohanes, Thank you for taking the time to write us a review. We apologize for the inconvenience caused during your stay at our hotel. Your feedback is very important to us. Issues regarding room requests and staff service will be taken into consideration and will be used for future improvements. We hope that in the future we will be able to provide you and your family with an even better experience. Best regards, i gede Paksi w b | Rooms Manager
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Ferry W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's an older hotel, but still a good place for a family vacation. It has a swimming pool, playground, and restaurant, all fully equipped. It's not as scary as people say, maybe that's just a suggestion. Thank God, my wife and kids are happy.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Ferry W, Thank you for sharing your experience staying at our hotel. We are so glad that you and your family enjoyed your holiday and the facilities at Marbella Place Anyer. This will be an encouragement to us and all our staff to continue to provide the best service so that we can welcome you and your family to stay at Marbella Place Anyer in the future. Best regards, Room Manager
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RUSLI U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The whole room was dusty, clearly not cleaned before we check in, have to call room service before we could settled down. The room could not be locked, have to call maintenance to change the lock. Overall maintenance was not up to expectation.
1 people find it helpful
V***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Access to the Marbella Hotel is very easy, as it's located on the side of the road. The hotel is very spacious, and some of the buildings are currently undergoing renovations. The staff are friendly and helpful. There's a playground and swimming pool, which are quite child-friendly. The breakfast menu is quite varied and tasty. Bringing children aged 6 and 5 is free of charge. The room was in good condition, with only a slight issue with the door being a bit difficult to open from the outside. Otherwise, everything was great. And, of course, there's direct access to the sandy beach. Trying banana boat rides, donut rides, or jet skis is easy here.
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+5
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for choosing to stay at Marbella and for sharing your wonderful experience during your stay at our hotel. We are so glad that you and your family enjoyed our beachfront atmosphere, Kidz Zone, breakfast and all our hotel facilities. Regarding the issue with your room door, we apologize for the inconvenience and will fix it for your comfort. All our staff and staff look forward to welcoming you and your family back to Marbella Place Anyer for an even better stay in the future. Best regards, Room Manager
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eko s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
So far so good, when I first checked in, the electricity in the room was down, but the staff quickly turned it on even though I checked in early in the morning. The TV is a smart TV, but it can't connect to WiFi or there is no internet connection. WiFi is so bad, so I just want to use a cellphone connection to use the smart TV. Other facilities are really good, the beach is friendly for children, and the water sports are complete.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Ego S., Thank you for taking the time to write a review of our hotel. We are so glad that you and your family enjoyed your time at Marbella Beach. Your feedback means a lot to us. Although there is no internet access for Smart TVs in the rooms, we hope that in the future we will be able to utilize the internet access for Smart TVs to provide better services. We hope that in the future we will be able to provide you and your family with a better stay experience. Gedew | Paksim, Rooms Manager
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Karina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice place, outside the hotel have alot stall and attraction ,seller there really kind, bar tender on the swimming pool also very friendly
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Rina K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It was quite a pleasant stay at Marbella, although it felt a bit less tenuous, but since I was staying with my husband, it was fun. The buffet breakfast was quite varied. Try dinner at the restaurant too, the portions are large and delicious for 2 people, and it's also cheap. Behind the hotel, you can play in the sand and go ATV, 50,000 rupiah for a 4-way trip, quite expensive compared to Pangandaran. Overall, it's ok.
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Accommodation's Reply
02 Dec 2025
Dear Rina, Thank you for sharing your experience staying at our hotel. We are glad that you and your family had a great time and enjoyed your dinner and breakfast during your stay at Marbella Place Anyer. We and all the staff look forward to welcoming you and your family back to Marbella Place Anyer again in the future. Best regards, Room Manager
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Ati p. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's getting more comfortable, the service is okay.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Khun Ati P.F., Thank you for sharing your experience of your stay at our hotel. We are very glad that you and your family enjoyed your stay at Marbella Place Anyer. All of our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Sukarta S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
My stay here was quite memorable, thanks to the variety of food and the location right on the beach. I'd recommend it to colleagues.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Ms. Sukarta S., Thank you for your review and sharing your experience of staying at our hotel. We are very glad that you and your family enjoyed your stay at Marbella Place Anyer. All of our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Leni N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, right on the main road, easy to find because the hotel is surrounded by buildings. This is my second time checking in here, and nothing disappoints. The rooms are spacious and clean, the staff are all friendly, the facilities are complete, the swimming pool is spacious, the beach is very close behind the hotel, the breakfast is delicious and the menu is varied. In short, it's very comfortable here, one night is not enough 😍
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Accommodation's Reply
02 Dec 2025
Dear Ms. Leni N., Thank you for taking the time to write us a review. We are so glad that you and your family enjoyed our facilities and delicious breakfast. We hope that Marbella Place will be your favorite hotel whenever you visit Anyer. We and all our staff welcome you and your family to stay at Marbella Place Anyer again in the future. Best regards, Room Manager
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alfa f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The hotel is severely under-maintained. It feels rudimentary. The AC in the room wasn't cooling, but fortunately, the AC in the living room was still working. There are many loose tiles in the pool area, which can cause cuts if they come into contact with skin. Our child's foot was cut and bled. The service was quite good (by receptionist Cece). We were lent a wheelchair during our stay and were allowed to check in before 2 p.m.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Alpha, Thank you for taking the time to write us a review. Your comments mean a lot to us. We apologize for the inconvenience caused to the child who was injured by a scratch on our pool tiles. This assessment will be an assessment for us and the owner so that we can improve the pool better in the future. Hopefully, in the future, we will be able to provide you and your family with an even better experience. Best regards, i gede Paksi w b | Room Manager
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T***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
in front of the beach hotel... the location is close to everywhere, it's great for bringing the family
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at our hotel. We are very pleased that you and your family enjoyed your stay at our hotel. All our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Hopefully it can be renovated soon, at least the wall paint, lighting and some parts that need to be tidied up so that it doesn't look scary... because the building is very big and has many corridors...
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We apologize for the inconvenience caused during your stay at our hotel. Your comments are very important to us. Regarding the condition of the building and corridors of the hotel, we will take them into consideration for future improvements. We hope that in the future we will be able to provide you and your family with an even better experience. Best regards, Rooms Manager
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r***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, clean hotel, clean swimming pool
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for your review and for your stay at Marbella Place Anyer. We are delighted that you and your family enjoyed your stay in Marbella and the excellent service provided by our staff. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, i gede Paksi w b | Room Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
An old hotel currently undergoing renovations. The receptionist was friendly and very helpful in selecting a room according to your request. The swimming pool was large and there was a foam party. Kids' activities were good for kids (drawing, decorating donuts). Breakfast wasn't very varied, but the food was quite good. Cons: 1. The TV in the room had poor channels. There was an internet connection, but Netflix, etc., couldn't be used. 2. The AC was cold but very noisy. 3. The shower leaked. 4. The toilet flush was small. 5. The bathtub didn't have a lid. 6. There was only one toothbrush holder. 7. There was no clothesline. Hopefully, things will improve in the future...thank you.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your complete experience of your stay at our hotel. Your comments and opinions mean a lot to us. We apologize for the inconvenience caused during your stay. This feedback will be used for our evaluation and improvement. We are continuously working to improve our hotel facilities and hope that in the future we will be able to provide you and your family with an even better stay experience. Best regards, Rooms Manager
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Number of reviews per page
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Exterior 4 Marbella Place Anyer by Jayakarta

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
7.6
Pleasant
From 5,595 reviews
Provided by travelers on
Cleanliness

7.0

Room Comfort

7.2

Meal

7.6

Location

8.2

Service and Facilites

7.5

People often mention about Marbella Place Anyer by Jayakarta
All
Ambiance (118)
Staff Friendliness (102)
Accessibility (99)
Bedroom (99)
Bathroom (92)
Hotel Area (90)
Family Friendly (88)
Surroundings (86)
Taste (84)
Room Space (82)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Marbella Place Anyer by Jayakarta

Number of reviews per page
20
40
Customer reviews
Ayu D. S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 15 hour(s) ago
The most exciting hotel because it is close to the beach, just a short walk away. But it is understandable that the building is old, many empty rooms are no longer used, and not maintained, we were on the 4th floor, everything felt empty, because we took 3 rooms so it was not too scary. For the food, there was not much variety, maybe because there were not many visitors that day and the taste was just standard. When checking out, I said, my child broke the coffee stir stick in the room and was fined 30k, but I checked in the orange basket, the price was less than 1k, and I felt sorry for it so I was only charged 10k for the fine. Thank you for the policy. Want to come back again but afraid to get a room with a deserted floor....
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Widianto A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 day(s) ago
With very affordable prices, good and friendly service, a view that is very pleasing to the eye, clean and comfortable rooms, it is highly recommended for a honeymoon or vacation with family.
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I***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 week(s) ago
Our family stayed at Marbela Place on November 21-23, 2025. We were given a room in Nakula Tower, room 5508. The room itself was quite comfortable. The AC was cold, the hot water worked well, and there was a smart TV. Overall, we were quite satisfied with the service provided. Please improve the cleanliness and friendliness. Hopefully, Marbela Place will be even more "Light" under the new management. Thank you, Marbela.
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+5
4 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for sharing your experience staying at our hotel. We are very pleased that you and your family enjoyed your holiday at Marbella Place Anyer. Your comments on the service and cleanliness are a testament to our commitment to continue providing the best service. We and all our staff welcome you and your family to stay at Marbella Place Anyer again in the future. Best regards, Room Manager
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Arief H.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
mantulllllllllllllllllllllllllll
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Accommodation's Reply
02 Dec 2025
Dear Mr. Arif H, Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you and your family enjoyed your stay at Marbella Place Anyer. All of our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Gede Paksi W.B. | Room Manager
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M***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's ok. Direct view of the sea.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your comments regarding your stay at our hotel. We are delighted that you and your family enjoyed your stay at Marbella Place Anyer. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Yohanes A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
6.9
/10
Reviewed 2 week(s) ago
Unprofessional Staff. When checking in, the room didn't meet our request, we were given the wrong key, and when we asked for extra sheets, we weren't in the room. The staff entered the room without permission while we were out, which was rude. The hotel building needs a lot of repairs.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Yohanes, Thank you for taking the time to write us a review. We apologize for the inconvenience caused during your stay at our hotel. Your feedback is very important to us. Issues regarding room requests and staff service will be taken into consideration and will be used for future improvements. We hope that in the future we will be able to provide you and your family with an even better experience. Best regards, i gede Paksi w b | Rooms Manager
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Ferry W.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
It's an older hotel, but still a good place for a family vacation. It has a swimming pool, playground, and restaurant, all fully equipped. It's not as scary as people say, maybe that's just a suggestion. Thank God, my wife and kids are happy.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Ferry W, Thank you for sharing your experience staying at our hotel. We are so glad that you and your family enjoyed your holiday and the facilities at Marbella Place Anyer. This will be an encouragement to us and all our staff to continue to provide the best service so that we can welcome you and your family to stay at Marbella Place Anyer in the future. Best regards, Room Manager
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RUSLI U.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The whole room was dusty, clearly not cleaned before we check in, have to call room service before we could settled down. The room could not be locked, have to call maintenance to change the lock. Overall maintenance was not up to expectation.
1 people find it helpful
V***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 3 week(s) ago
Access to the Marbella Hotel is very easy, as it's located on the side of the road. The hotel is very spacious, and some of the buildings are currently undergoing renovations. The staff are friendly and helpful. There's a playground and swimming pool, which are quite child-friendly. The breakfast menu is quite varied and tasty. Bringing children aged 6 and 5 is free of charge. The room was in good condition, with only a slight issue with the door being a bit difficult to open from the outside. Otherwise, everything was great. And, of course, there's direct access to the sandy beach. Trying banana boat rides, donut rides, or jet skis is easy here.
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+5
1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for choosing to stay at Marbella and for sharing your wonderful experience during your stay at our hotel. We are so glad that you and your family enjoyed our beachfront atmosphere, Kidz Zone, breakfast and all our hotel facilities. Regarding the issue with your room door, we apologize for the inconvenience and will fix it for your comfort. All our staff and staff look forward to welcoming you and your family back to Marbella Place Anyer for an even better stay in the future. Best regards, Room Manager
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eko s.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
So far so good, when I first checked in, the electricity in the room was down, but the staff quickly turned it on even though I checked in early in the morning. The TV is a smart TV, but it can't connect to WiFi or there is no internet connection. WiFi is so bad, so I just want to use a cellphone connection to use the smart TV. Other facilities are really good, the beach is friendly for children, and the water sports are complete.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Ego S., Thank you for taking the time to write a review of our hotel. We are so glad that you and your family enjoyed your time at Marbella Beach. Your feedback means a lot to us. Although there is no internet access for Smart TVs in the rooms, we hope that in the future we will be able to utilize the internet access for Smart TVs to provide better services. We hope that in the future we will be able to provide you and your family with a better stay experience. Gedew | Paksim, Rooms Manager
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Karina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice place, outside the hotel have alot stall and attraction ,seller there really kind, bar tender on the swimming pool also very friendly
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Rina K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
It was quite a pleasant stay at Marbella, although it felt a bit less tenuous, but since I was staying with my husband, it was fun. The buffet breakfast was quite varied. Try dinner at the restaurant too, the portions are large and delicious for 2 people, and it's also cheap. Behind the hotel, you can play in the sand and go ATV, 50,000 rupiah for a 4-way trip, quite expensive compared to Pangandaran. Overall, it's ok.
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Accommodation's Reply
02 Dec 2025
Dear Rina, Thank you for sharing your experience staying at our hotel. We are glad that you and your family had a great time and enjoyed your dinner and breakfast during your stay at Marbella Place Anyer. We and all the staff look forward to welcoming you and your family back to Marbella Place Anyer again in the future. Best regards, Room Manager
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Ati p. f.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
It's getting more comfortable, the service is okay.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Khun Ati P.F., Thank you for sharing your experience of your stay at our hotel. We are very glad that you and your family enjoyed your stay at Marbella Place Anyer. All of our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Sukarta S.
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
My stay here was quite memorable, thanks to the variety of food and the location right on the beach. I'd recommend it to colleagues.
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1 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Ms. Sukarta S., Thank you for your review and sharing your experience of staying at our hotel. We are very glad that you and your family enjoyed your stay at Marbella Place Anyer. All of our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Leni N.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Strategic location, right on the main road, easy to find because the hotel is surrounded by buildings. This is my second time checking in here, and nothing disappoints. The rooms are spacious and clean, the staff are all friendly, the facilities are complete, the swimming pool is spacious, the beach is very close behind the hotel, the breakfast is delicious and the menu is varied. In short, it's very comfortable here, one night is not enough 😍
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Accommodation's Reply
02 Dec 2025
Dear Ms. Leni N., Thank you for taking the time to write us a review. We are so glad that you and your family enjoyed our facilities and delicious breakfast. We hope that Marbella Place will be your favorite hotel whenever you visit Anyer. We and all our staff welcome you and your family to stay at Marbella Place Anyer again in the future. Best regards, Room Manager
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alfa f.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 week(s) ago
The hotel is severely under-maintained. It feels rudimentary. The AC in the room wasn't cooling, but fortunately, the AC in the living room was still working. There are many loose tiles in the pool area, which can cause cuts if they come into contact with skin. Our child's foot was cut and bled. The service was quite good (by receptionist Cece). We were lent a wheelchair during our stay and were allowed to check in before 2 p.m.
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Accommodation's Reply
02 Dec 2025
Dear Mr. Alpha, Thank you for taking the time to write us a review. Your comments mean a lot to us. We apologize for the inconvenience caused to the child who was injured by a scratch on our pool tiles. This assessment will be an assessment for us and the owner so that we can improve the pool better in the future. Hopefully, in the future, we will be able to provide you and your family with an even better experience. Best regards, i gede Paksi w b | Room Manager
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T***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
in front of the beach hotel... the location is close to everywhere, it's great for bringing the family
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your experience staying at our hotel. We are very pleased that you and your family enjoyed your stay at our hotel. All our staff and I look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, Room Manager
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Verified Traveler
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
Hopefully it can be renovated soon, at least the wall paint, lighting and some parts that need to be tidied up so that it doesn't look scary... because the building is very big and has many corridors...
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to write us a review. We apologize for the inconvenience caused during your stay at our hotel. Your comments are very important to us. Regarding the condition of the building and corridors of the hotel, we will take them into consideration for future improvements. We hope that in the future we will be able to provide you and your family with an even better experience. Best regards, Rooms Manager
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r***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Friendly hotel staff, clean hotel, clean swimming pool
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3 people find it helpful
Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for your review and for your stay at Marbella Place Anyer. We are delighted that you and your family enjoyed your stay in Marbella and the excellent service provided by our staff. We and all our staff look forward to welcoming you and your family back to Marbella Place Anyer in the future. Best regards, i gede Paksi w b | Room Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
An old hotel currently undergoing renovations. The receptionist was friendly and very helpful in selecting a room according to your request. The swimming pool was large and there was a foam party. Kids' activities were good for kids (drawing, decorating donuts). Breakfast wasn't very varied, but the food was quite good. Cons: 1. The TV in the room had poor channels. There was an internet connection, but Netflix, etc., couldn't be used. 2. The AC was cold but very noisy. 3. The shower leaked. 4. The toilet flush was small. 5. The bathtub didn't have a lid. 6. There was only one toothbrush holder. 7. There was no clothesline. Hopefully, things will improve in the future...thank you.
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Accommodation's Reply
02 Dec 2025
Dear Valued Guest, Thank you for taking the time to share your complete experience of your stay at our hotel. Your comments and opinions mean a lot to us. We apologize for the inconvenience caused during your stay. This feedback will be used for our evaluation and improvement. We are continuously working to improve our hotel facilities and hope that in the future we will be able to provide you and your family with an even better stay experience. Best regards, Rooms Manager
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