What is normal check-in & check-out time at Muara Inn?

The standard check-in time at Muara Inn is starting from From 14:00 while the latest check-out time is at Before 12:00

How many rooms are available at Muara Inn?

Muara Inn has 34 rooms in total.

What do past guests say about Muara Inn?

Muara Inn is well-known for its Location, Service and Facilites, Cleanliness, as reviewed by verified Traveloka guests.

Muara Inn

Name: Muara Inn
Address: Jl. Seruni No.88 Ternate Tengah - Ternate, Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97751, Jl. Seruni No.88 Ternate Tengah - Ternate, Maluku Utara, 97751, Indonesia
Rating: 8.3

Hotels

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8.3

/10

Very Good

1,107 reviews

What Guests Say About Their Stay

Guntur P.

8.8

/ 10

Strategically located in the center of Ternate, with easy access thanks to numerous public transportation options. Clean environment, friendly staff, delicious breakfast, and easy service. Recommended hotel in central Ternate.

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H***s

9.7

/ 10

Staff and atmosphere are highly recommended for staying or business purposes.

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erni m.

8.5

/ 10

This is the 4th time I have stayed at this hotel. The staff is friendly, the room is clean and comfortable, and every food for breakfast is delicious 🥰

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B***r

10.0

/ 10

Friendly staff and satisfactory service

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Islamuddin A.

8.5

/ 10

I stayed from the 5th / 7th of April 2019, this was the second time I stayed. The hotel is clean, comfortable, affordable. The receptionists and housekeeping are very friendly and kind. Wi-Fi is great, I ordered room 101 to be stored. The hotel is recommended to try if a holiday to Ternate is close to the city center. Recommended, thanks Muara Inn Hotel.

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In the Area

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Jl. Seruni No.88 Ternate Tengah - Ternate, Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97751

Muara Inn is a 2-star hotels.

What's around Muara Inn

Jl. Seruni No.88 Ternate Tengah - Ternate, Ternate Tengah, Ternate, Maluku Utara, Indonesia, 97751

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Discover More About Muara Inn

General Information

Muara Inn is a 2-star hotels.

Location

Located at Jl. Seruni No.88 Ternate Tengah - Ternate in Ternate, Indonesia. Those looking to explore will find Taman Nukila, Taman I Love Moya Puncak, and Maitara Views nearby. Closest airport is Sultan Babullah, 5.333 km away from the accommodation.

Facilities & Amenities

Muara Inn has _24_HOUR_FRONT_DESK.

Contact

Email: vitra.marhan@muaragroup.co
Phone number: +6281276489885

All facilities in Muara Inn

Others

Guest Services

24-hour front desk

Accommodation Policy & General Information in Muara Inn

Check-in/Check-out Time

Check-in time: 14:00
Check-out time: 12:00

General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - to 12:00
Available rooms at Muara Inn	34
Another facilities in Muara Inn	24-hour front desk

More Reviews from Other Guests in Muara Inn

Overall Ratings & Reviews Muara Inn

Traveloka (1,107)

8.3

Very Good

From 1,107 reviews

Provided by travelers on

Cleanliness

8.3

Room Comfort

8.2

Meal

8.3

Location

8.5

Service and Facilites

8.4

People often mention about Muara Inn

All

Distance to City Center (43)

Bedroom (43)

Staff Friendliness (42)

Taste (37)

Bathroom (35)

Ambiance (32)

Accessibility (31)

Room Space (29)

Hotel Area (28)

Wifi (27)

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Traveler Reviews Muara Inn

Number of reviews per page

20

40

Customer reviews

F***n

10.0

/10

Reviewed 3 week(s) ago

Maybe the AC needs to be checked again, because there is an AC that is not cold.

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1 people find it helpful

Verified Traveler

Transit

10.0

/10

Reviewed 5 week(s) ago

The room wasn't particularly large, but it was adequate since I was staying alone. The only downside was the hot water didn't work, and it felt quite cold to shower in the morning.

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Y***a

Leisure

9.1

/10

Reviewed 14 week(s) ago

During my stay, the facilities were okay. I got a room on the second floor, but the AC was leaking and not cooling, so I was moved to the first floor. The food was decent, and the facilities were all good. The night shift staff was a bit rude, but the morning staff were very friendly. Thank you.

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Accommodation's Reply

07 Aug 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate investigation and evaluation to improve our services. Thank you for taking the time to share your experience staying at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more pleasant stay.

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LF

Leo F.

8.7

/10

Reviewed 16 week(s) ago

Overall, it's still okay. Our first stay was on the 3rd floor, and there were baby cockroaches, as pictured above. When we moved to the 1st floor, we got a spacious and clean room. Please add more variety to the breakfast. Thank you for your hospitality, smiles, and greetings. If I ever return to Ternate, I'll definitely stay at Muara Inn again.

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2 people find it helpful

Accommodation's Reply

25 Jul 2026

Thank you for taking the time to share your experience staying at Muara Inn Ternate. We apologize for any inconvenience you may have experienced. Your feedback is invaluable to us, and we have forwarded it to the relevant team for immediate follow-up and evaluation to improve our services. We hope to welcome you back again and provide you with an even more pleasant stay.

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A***i

Business

8.4

/10

Reviewed 19 week(s) ago

Friendly staff, pretty good breakfast, clean room, close to everywhere, unfortunately the shower faucet leaks, the AC is not cold enough and is a bit noisy, hopefully these shortcomings will be fixed soon.

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1 people find it helpful

Accommodation's Reply

25 Jul 2026

Thank you for taking the time to review your stay at Muara Inn Ternate. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team to take immediate action and evaluate it in order to improve our services. We hope to welcome you back again and provide you with an even more pleasant stay.

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T***a

6.9

/10

Reviewed 22 week(s) ago

Please fix the bathroom door.

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Accommodation's Reply

25 Jul 2026

Thank you for taking the time to review your stay at Muara Inn Ternate. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team to take immediate action and evaluate it in order to improve our services. We hope to welcome you back again and provide you with an even more pleasant stay.

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Anthon T. M. B. C.

10.0

/10

Reviewed 24 week(s) ago

Very satisfying, need to explore in Ternate area

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1 people find it helpful

Accommodation's Reply

25 Jul 2026

Thank you for taking the time to share your experience at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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Verified Traveler

9.7

/10

Reviewed 26 week(s) ago

Overall, it's good. However, please pay attention to the cleanliness of the bathroom.

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1 people find it helpful

Accommodation's Reply

25 Jul 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant department for immediate action and evaluation in order to improve our services. Thank you for taking the time to share your experience during your stay at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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Verified Traveler

Leisure

8.8

/10

Reviewed 30 week(s) ago

The hotel staff is friendly, recommended for a temporary stopover in Ternate City.

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Accommodation's Reply

25 Jul 2026

Thank you for taking the time to share your experience at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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Damayanti

Transit

9.1

/10

Reviewed 30 week(s) ago

The room is comfortable, clean, but the AC is not cold enough, the bottom of the bathroom door is broken and makes your eyes hurt looking at it, it needs to be repaired to make it more comfortable to stay at Muara Inn when transiting in Ternate 😊.

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1 people find it helpful

Accommodation's Reply

25 Jul 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate investigation and evaluation to improve our services. Thank you for taking the time to share your experience during your stay at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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Anto R.

Transit

8.5

/10

Reviewed 30 week(s) ago

Nice and clean, the price is also cheap and includes breakfast.

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Accommodation's Reply

25 Jul 2026

Thank you for taking the time to share your experience at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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Verified Traveler

8.5

/10

Reviewed 31 week(s) ago

Maintain what is good, especially for room cleanliness.

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1 people find it helpful

Accommodation's Reply

25 Jul 2026

Thank you for taking the time to review your experience at Muara Inn Ternate. We hope to welcome you back and provide you with an even more enjoyable stay.

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Verified Traveler

8.5

/10

Reviewed 31 week(s) ago

Maintain what is good, especially for cleanliness.

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Accommodation's Reply

25 Jul 2026

Thank you for taking the time to share your experience at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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A***y

Transit

8.4

/10

Reviewed 32 week(s) ago

Not far from Falajawa beach, located around the city, the room space is a bit narrow

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Accommodation's Reply

25 Jul 2026

Thank you for taking the time to review your stay at Muara Inn Ternate. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team to take immediate action and evaluate it in order to improve our services. We hope to welcome you back again and provide you with an even more pleasant stay.

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Verified Traveler

7.0

/10

Reviewed 33 week(s) ago

I'm used to staying here, but just yesterday, centipedes and worms appeared in the bathroom. Please pay more attention to the cleanliness of the bathroom.

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Accommodation's Reply

25 Jul 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate follow-up and evaluation to improve our services. Thank you for taking the time to share your experience during your stay at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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S***y

Transit

8.5

/10

Reviewed 33 week(s) ago

The hotel staff is friendly and pleasant. The facilities need rejuvenation.

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2 people find it helpful

Accommodation's Reply

25 Jul 2026

Thank you for taking the time to review your stay at Muara Inn Ternate. We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team to take immediate action and evaluate it in order to improve our services. We hope to welcome you back again and provide you with an even more pleasant stay.

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M***d

9.4

/10

Reviewed 34 week(s) ago

The bed was about to collapse, room 211.

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1 people find it helpful

Accommodation's Reply

25 Jul 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate follow-up and evaluation to improve our services. Thank you for taking the time to share your experience during your stay at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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R***y

8.4

/10

Reviewed 34 week(s) ago

The room service was not good, I asked for help to bring the cutlery to the 3rd floor but the hotel staff asked me to take it down myself.

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Accommodation's Reply

25 Jul 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate follow-up and evaluation to improve our services. Thank you for taking the time to share your experience during your stay at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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M***d

9.0

/10

Reviewed 35 week(s) ago

The room on the 3rd floor is too noisy

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Accommodation's Reply

25 Jul 2026

We apologize for any inconvenience you may have experienced. Your feedback is very important to us, and we have forwarded it to the relevant team for immediate follow-up and evaluation to improve our services. Thank you for taking the time to share your experience during your stay at Muara Inn Ternate. We hope to welcome you back again and provide you with an even more enjoyable stay.

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sp

seska p.

Leisure

8.5

/10

Reviewed 37 week(s) ago

Thank you, hopefully we can come here again next holiday.

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Accommodation's Reply

25 Jul 2026

Thank you for taking the time to share your experience staying at Muara Inn Ternate. We apologize for any inconvenience you may have experienced. Your feedback is invaluable to us, and we have forwarded it to the relevant team for immediate follow-up and evaluation to improve our services. We hope to welcome you back again and provide you with an even more pleasant stay.

See original

Number of reviews per page

20

40

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.