Neo Hotel Puri Indah by ASTON

8.4
/10
Very Good
2,261 reviews

What Guests Say About Their Stay

tuti f.
9.7
/ 10
The location is close to the city, and the food is really delicious, the menu has a lot of variations, and the friendliness of the staff, especially Ms. Zahra, really helped us with her service, thank you very much.
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R***d
9.4
/ 10
Strategic location near the mall and many culinary around, comfortable and clean rooms, this is highly recommended for those who are on business in the surrounding area and need a place to stay 👍 Will stay here again next time 👍
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G***t
9.4
/ 10
All the staff are very friendly and always ready to help. This is my second stay here, will stay here again on another occasion. Satisfying👍🏻
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Osvaldo H.
10.0
/ 10
Very comfortable. The hotel staff is very friendly and helpful. The breakfast food is varied and delicious.
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Evi M.
10.0
/ 10
Clean room, okay breakfast. The staff is friendly and there are many food stalls around the hotel… nice💕
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In the Area
See Map
Jl. Raya Kembangan No. 8 Kembangan, Jakarta Barat, Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610

Main Facilities

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AC
Restaurant
24-Hour Front Desk
Parking
Elevator
WiFi
note: hotel was previously named Hotel NEO Puri Indah - Jakarta Neo Hotel Puri Indah by ASTON is located in area / city Puri Kembangan. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you. WiFi is available within public areas of the property to help you to stay connected with family and friends.
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Neo Hotel Puri Indah by ASTON Address: Map & Location

Jl. Raya Kembangan No. 8 Kembangan, Jakarta Barat, Kembangan, Puri Kembangan, Jakarta, Indonesia, 11610
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Lobby Neo Hotel Puri Indah by ASTON
Exterior 2 Neo Hotel Puri Indah by ASTON

Discover More About Neo Hotel Puri Indah by ASTON

note: hotel was previously named Hotel NEO Puri Indah - Jakarta

Location


Neo Hotel Puri Indah by ASTON is located in area / city Puri Kembangan.

About Neo Hotel Puri Indah by ASTON

For you, travelers who wish to travel comfortably on a budget, Neo Hotel Puri Indah by ASTON is the perfect place to stay that provides decent facilities as well as great services.

Splendid service together with wide range of facilities provided will make you complain for nothing during your stay at Neo Hotel Puri Indah by ASTON.

24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

Savor your favorite dishes with special cuisines from Neo Hotel Puri Indah by ASTON exclusively for you.

WiFi is available within public areas of the property to help you to stay connected with family and friends.

Neo Hotel Puri Indah by ASTON is a hotel with great comfort and excellent service according to most hotel's guests.

With all facilities offered, Neo Hotel Puri Indah by ASTON is the right place to stay.

All facilities in Neo Hotel Puri Indah by ASTON

Bar, Cafe and Lounge Neo Hotel Puri Indah by ASTON
Bar, Cafe and Lounge
Functional Hall Neo Hotel Puri Indah by ASTON
Functional Hall
Lobby Neo Hotel Puri Indah by ASTON
Lobby
Exterior Neo Hotel Puri Indah by ASTON
Exterior
Bedroom Neo Hotel Puri Indah by ASTON
Bedroom

Food and Drinks

  • A la carte breakfast
  • A la carte dinner
  • A la carte lunch
  • Restaurant with AC
  • Bar
  • Breakfast
  • Buffet breakfast
  • Cafe
  • Early bird breakfast
  • Set menu dinner
  • Set menu lunch

Public Facilities

  • Parking
  • Coffee shop
  • Elevator
  • 24-hour room service
  • Restaurant
  • Breakfast restaurant
  • Dinner restaurant
  • Lunch restaurant
  • Room service
  • Safety deposit box
  • WiFi in public area

Hotel Services

  • Bellhop
  • Concierge
  • Early Check-in
  • Front desk
  • 24-hour Receptionist
  • 24-hour security
  • Late Check-out
  • Laundry service
  • Luggage storage
  • Newspaper in lobby
  • Wedding service

General

  • AC
  • Banquet
  • Connecting rooms
  • Heater
  • Non-smoking room
  • Rooftop terrace
  • Smoking area

In-room Facilities

  • Cable TV
  • Desk
  • Hairdryer
  • In-room safe
  • Shower
  • TV

Nearby Facilities

  • ATM/Banking
  • Shops
  • Supermarket

Business Facilities

  • Meeting facilities
  • Photocopier

Things to Do

  • Massage

Transportation

  • Airport transfer

Connectivity

  • Free WiFi

Accessibilty

  • Wheelchair accessible

Shuttle Service

  • Airport transfer (surcharge)

Accommodation Policy & General Information in Neo Hotel Puri Indah by ASTON

Check-in/Check-out Time

Check-in:
From 14:00
Check-out:
Before 12:00

Minimum Age Policy

Minimum age to check-in is 18. Minor guests must be accompanied by adults upon check-in.

Early Check-in

You're allowed to check-in before the accommodation’s check-in time. If you wish to do so, please contact the accommodation. Additional charges apply.
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General Information

Popular Facilities
AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi
Check-In / Check-Out Time
From 14:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at Neo Hotel Puri Indah by ASTON
96
Number of floors in Neo Hotel Puri Indah by ASTON
11
Another facilities in Neo Hotel Puri Indah by ASTON
A la carte breakfast, A la carte dinner, A la carte lunch, Restaurant with AC, Bar

Frequently asked question in Neo Hotel Puri Indah by ASTON

What are available facilities at Neo Hotel Puri Indah by ASTON?
There are top facilites at Neo Hotel Puri Indah by ASTON such as AC, Restaurant, 24-Hour Front Desk, Parking, Elevator, WiFi. (some may require extra charges)
What Time is Check In & Check Out at Neo Hotel Puri Indah by ASTON?
Check-in time at Neo Hotel Puri Indah by ASTON is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
Does Neo Hotel Puri Indah by ASTON provide breakfast?
Yes, Neo Hotel Puri Indah by ASTON provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is The Star Hotel Classification of Neo Hotel Puri Indah by ASTON?
Neo Hotel Puri Indah by ASTON is officially classified as a 3.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Neo Hotel Puri Indah by ASTON have?
Neo Hotel Puri Indah by ASTON has 11 floors.
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More Reviews from Other Guests in Neo Hotel Puri Indah by ASTON

8.5
Very Good
From 2,251 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Neo Hotel Puri Indah by ASTON
All
Staff Friendliness (45)
Bedroom (43)
Ambiance (41)
Bathroom (37)
Room Space (36)
Accessibility (32)
Surroundings (30)
Hotel Area (29)
Distance to City Center (27)
Check-in/out Time (27)
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Traveler Reviews Neo Hotel Puri Indah by ASTON

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
The hotel is still relatively new, so it's quite comfortable, but it's a bit small, especially the bathroom.
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Rosaulina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, very informative, the hotel is clean and close to the mall and other food stalls so it's easy to walk too.
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C***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, comfortable, strategic location. Only the room isn't soundproof. The sound of people walking in front of the room, people talking, and the sound of vehicles from outside can be heard. All is good.
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Devita M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are spacious, comfortable, and clean. The staff are all friendly, helpful, and quick to respond. The security guards are excellent, immediately helping with luggage. The breakfast menu is varied and delicious so far. I'll definitely stay again next time 🤩
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M***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful.
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2 people find it helpful
V***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Fun, exciting. Satisfying service.
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1 people find it helpful
L***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The AC is not cold enough, and the room is not soundproof at night. Vehicles from outside can be heard clearly, and the sound from the upstairs room when pulling/moving chairs/tables can be heard clearly.
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
It was quite comfortable staying at this hotel, if I go to Puri again I will stay here again.😊
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Elny R. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
nice place, spacious room, clean
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1 people find it helpful
Harry A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The place is cozy and close to entertainment venues
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2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Actually, everything was fine, with good front desk service, especially the security guard who also doubles as concierge and valet service. However, the AC in the room was quite hot, the corridors were also quite hot, and so was the elevator. Perhaps this could be improved.
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L***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff at breakfast were very friendly, including Cindy and I've forgotten who she was. They were short-haired and tall. But the girl at the reception was a bit arrogant, not so much. The other receptionists were friendly. The room was nice and comfortable, and it was quiet too 🥰
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Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review and feedback. We are pleased to know that you felt comfortable in our room and received friendly service from Ms. Cindy and the team at breakfast. We apologize for the inconvenience you experienced at the reception, this will be taken into account for future evaluation and improvement. We look forward to welcoming you back with an even better experience at Hotel Neo Puri Indah Jakarta. Best regards, Panji Dwiswara | Hotel Manager.
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lusianto p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The breakfast menu and flavors are delicious. There's also a smoking area. However, the breakfast area is quite small.
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Accommodation's Reply
07 Oct 2025
Dear Mr. Lusianto P., Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review and feedback. We are pleased to know that you enjoyed our breakfast menu and flavors, and that we found the smoking area helpful. Your feedback regarding the size of the breakfast area will be taken into consideration for future improvements. We look forward to welcoming you back to Hotel Neo Puri Indah Jakarta. Best regards, Panji Dwiswara | Hotel Manager.
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D***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
This is my first time here. The room was comfortable and clean, the only downside was the air conditioning. I think it wasn't cold enough, hehe, but that's okay, it doesn't detract from the hotel's value. The location is strategic, with lots of food stalls and coffee shops, a gas station, and a mall nearby. The staff are friendly, and they have their own parking space, which is quite spacious. It wasn't disappointing, and I think I'll want to try another room type. Thank you, and good luck!
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for choosing Hotel Neo Puri Indah for your first time. We are delighted to hear that the comfort of our rooms, cleanliness, strategic location, and the friendliness of our team have left a positive impression on you. We apologize for any inconvenience regarding the air conditioning; this feedback will be taken into consideration for improvement. We look forward to welcoming you back and hope your experience trying other room types will be even more memorable. Best regards, Panji Dwiswara | Hotel Manager
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P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Overall, everything was great — clean rooms, friendly staff, and a comfortable stay. The only downside is the limited parking lot.
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Pak Prasetyo , Warmest greetings from Hotel Neo Puri Indah Jakarta Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our clean rooms, friendly staff, and overall comfort during your stay. We truly appreciate your input regarding the parking area, and it will be taken into consideration for future improvements. We look forward to welcoming you back to Hotel Neo Puri Indah for another pleasant stay. Regards, Panji Dwiswara | Hotel Manager
Arya K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
This is my second stay here. Great location, close to the toll gate... The room isn't soundproof, so on Saturday nights, I could still hear the exhaust sound even though I was on the 7th floor. Everything else is great.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. Arya, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for choosing Hotel Neo Puri Indah again for your stay. We are pleased that our hotel's location provides convenient access for you. We apologize for the inconvenience related to outside noise that can still be heard in your room. This feedback is very valuable and will be taken into consideration to improve the quality of guest comfort in the future. We look forward to welcoming you back with an even better experience in the future. Best regards, Panji Dwiswara | Hotel Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The bathtub hole didn't close properly, I filled it with water for a long time, when I turned off the tap I lay down in the room, when I came back to the toilet the water was gone, the power socket was also loose, a hairdryer was provided but I had to hold the plug so that it could be turned on.
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Accommodation's Reply
22 Aug 2025
Dear Ms. Nurul, Warm greetings from Hotel Neo Puri Indah Jakarta. Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We are very sorry to hear about the issues with the bathtub cover, power outlets, and hairdryer. After checking by our team, all facilities are operating normally. However, your feedback remains our concern to ensure guest comfort is always maintained. We appreciate your feedback as it is very helpful in improving the quality of service. We hope to welcome you back with an even better experience in the future. Best regards, Panji Dwiswara | Hotel Manager
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R***d
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Great hotel with a view, and friendly services
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Accommodation's Reply
22 Aug 2025
Dear Mr. Ronald , Warmest greetings from Hotel Neo Puri Indah Jakarta Thank you for your kind words. We’re delighted to know you enjoyed the view and experienced our friendly service. Your appreciation truly motivates us to keep delivering memorable stays. We look forward to welcoming you back soon. Best regards, Panji Dwiswara | Hotel Manager
S***y
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 16 week(s) ago
The hotel location is strategic, cleanliness is okay, staff service is also friendly
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Accommodation's Reply
22 Aug 2025
Dear Ms. Selvy, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for sharing your experience with us. We are delighted to know that you enjoyed the hotel's strategic location, its cleanliness, and the friendly service from our team. This positive feedback motivates us to continue providing the best service on your next visit. Best regards, Panji Dwiswara | Hotel Manager
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Nanang A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
very pleasant and cool atmosphere
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Accommodation's Reply
22 Aug 2025
Dear Mr. Nanang, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your positive review. We are pleased that your review provided a comfortable stay at Hotel Neo Puri Indah Jakarta. We will share this with our management as motivation for our team. Best regards, Panji Dwiswara | Hotel Manager
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Number of reviews per page
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Exterior 4 Neo Hotel Puri Indah by ASTON

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.5
Very Good
From 2,251 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.3

Location

8.7

Service and Facilites

8.5

People often mention about Neo Hotel Puri Indah by ASTON
All
Staff Friendliness (45)
Bedroom (43)
Ambiance (41)
Bathroom (37)
Room Space (36)
Accessibility (32)
Surroundings (30)
Hotel Area (29)
Distance to City Center (27)
Check-in/out Time (27)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Neo Hotel Puri Indah by ASTON

Number of reviews per page
20
40
Customer reviews
M***a
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
The hotel is still relatively new, so it's quite comfortable, but it's a bit small, especially the bathroom.
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Rosaulina
icon-origin-TRAVELOKA
10.0
/10
Reviewed 1 week(s) ago
The staff is friendly, very informative, the hotel is clean and close to the mall and other food stalls so it's easy to walk too.
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C***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Nice, clean, comfortable, strategic location. Only the room isn't soundproof. The sound of people walking in front of the room, people talking, and the sound of vehicles from outside can be heard. All is good.
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Devita M. S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
The rooms are spacious, comfortable, and clean. The staff are all friendly, helpful, and quick to respond. The security guards are excellent, immediately helping with luggage. The breakfast menu is varied and delicious so far. I'll definitely stay again next time 🤩
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M***h
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly and helpful.
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2 people find it helpful
V***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Fun, exciting. Satisfying service.
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1 people find it helpful
L***y
icon-Medical
Medical
icon-origin-TRAVELOKA
8.1
/10
Reviewed 5 week(s) ago
The AC is not cold enough, and the room is not soundproof at night. Vehicles from outside can be heard clearly, and the sound from the upstairs room when pulling/moving chairs/tables can be heard clearly.
Translated by Google Icon
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Find this review helpful?
F***a
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 week(s) ago
It was quite comfortable staying at this hotel, if I go to Puri again I will stay here again.😊
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Elny R. A.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
nice place, spacious room, clean
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1 people find it helpful
Harry A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The place is cozy and close to entertainment venues
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2 people find it helpful
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
Actually, everything was fine, with good front desk service, especially the security guard who also doubles as concierge and valet service. However, the AC in the room was quite hot, the corridors were also quite hot, and so was the elevator. Perhaps this could be improved.
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Find this review helpful?
L***A
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 9 week(s) ago
The staff at breakfast were very friendly, including Cindy and I've forgotten who she was. They were short-haired and tall. But the girl at the reception was a bit arrogant, not so much. The other receptionists were friendly. The room was nice and comfortable, and it was quiet too 🥰
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Find this review helpful?
Accommodation's Reply
07 Oct 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review and feedback. We are pleased to know that you felt comfortable in our room and received friendly service from Ms. Cindy and the team at breakfast. We apologize for the inconvenience you experienced at the reception, this will be taken into account for future evaluation and improvement. We look forward to welcoming you back with an even better experience at Hotel Neo Puri Indah Jakarta. Best regards, Panji Dwiswara | Hotel Manager.
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lusianto p.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 10 week(s) ago
The breakfast menu and flavors are delicious. There's also a smoking area. However, the breakfast area is quite small.
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Accommodation's Reply
07 Oct 2025
Dear Mr. Lusianto P., Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your review and feedback. We are pleased to know that you enjoyed our breakfast menu and flavors, and that we found the smoking area helpful. Your feedback regarding the size of the breakfast area will be taken into consideration for future improvements. We look forward to welcoming you back to Hotel Neo Puri Indah Jakarta. Best regards, Panji Dwiswara | Hotel Manager.
Translated by Google Icon
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D***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
This is my first time here. The room was comfortable and clean, the only downside was the air conditioning. I think it wasn't cold enough, hehe, but that's okay, it doesn't detract from the hotel's value. The location is strategic, with lots of food stalls and coffee shops, a gas station, and a mall nearby. The staff are friendly, and they have their own parking space, which is quite spacious. It wasn't disappointing, and I think I'll want to try another room type. Thank you, and good luck!
Read More
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Accommodation's Reply
11 Sep 2025
Dear Sir/Madam, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you very much for choosing Hotel Neo Puri Indah for your first time. We are delighted to hear that the comfort of our rooms, cleanliness, strategic location, and the friendliness of our team have left a positive impression on you. We apologize for any inconvenience regarding the air conditioning; this feedback will be taken into consideration for improvement. We look forward to welcoming you back and hope your experience trying other room types will be even more memorable. Best regards, Panji Dwiswara | Hotel Manager
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P***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Overall, everything was great — clean rooms, friendly staff, and a comfortable stay. The only downside is the limited parking lot.
1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Pak Prasetyo , Warmest greetings from Hotel Neo Puri Indah Jakarta Thank you for sharing your feedback with us. We’re delighted to hear that you enjoyed our clean rooms, friendly staff, and overall comfort during your stay. We truly appreciate your input regarding the parking area, and it will be taken into consideration for future improvements. We look forward to welcoming you back to Hotel Neo Puri Indah for another pleasant stay. Regards, Panji Dwiswara | Hotel Manager
Arya K.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
This is my second stay here. Great location, close to the toll gate... The room isn't soundproof, so on Saturday nights, I could still hear the exhaust sound even though I was on the 7th floor. Everything else is great.
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1 people find it helpful
Accommodation's Reply
11 Sep 2025
Dear Mr. Arya, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for choosing Hotel Neo Puri Indah again for your stay. We are pleased that our hotel's location provides convenient access for you. We apologize for the inconvenience related to outside noise that can still be heard in your room. This feedback is very valuable and will be taken into consideration to improve the quality of guest comfort in the future. We look forward to welcoming you back with an even better experience in the future. Best regards, Panji Dwiswara | Hotel Manager
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N***l
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 15 week(s) ago
The bathtub hole didn't close properly, I filled it with water for a long time, when I turned off the tap I lay down in the room, when I came back to the toilet the water was gone, the power socket was also loose, a hairdryer was provided but I had to hold the plug so that it could be turned on.
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Accommodation's Reply
22 Aug 2025
Dear Ms. Nurul, Warm greetings from Hotel Neo Puri Indah Jakarta. Dear Guest, Thank you for sharing your experience with us. We apologize for any inconvenience you experienced during your stay. We are very sorry to hear about the issues with the bathtub cover, power outlets, and hairdryer. After checking by our team, all facilities are operating normally. However, your feedback remains our concern to ensure guest comfort is always maintained. We appreciate your feedback as it is very helpful in improving the quality of service. We hope to welcome you back with an even better experience in the future. Best regards, Panji Dwiswara | Hotel Manager
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R***d
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Staycation
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10.0
/10
Reviewed 15 week(s) ago
Great hotel with a view, and friendly services
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Accommodation's Reply
22 Aug 2025
Dear Mr. Ronald , Warmest greetings from Hotel Neo Puri Indah Jakarta Thank you for your kind words. We’re delighted to know you enjoyed the view and experienced our friendly service. Your appreciation truly motivates us to keep delivering memorable stays. We look forward to welcoming you back soon. Best regards, Panji Dwiswara | Hotel Manager
S***y
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Business
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9.4
/10
Reviewed 16 week(s) ago
The hotel location is strategic, cleanliness is okay, staff service is also friendly
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Accommodation's Reply
22 Aug 2025
Dear Ms. Selvy, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for sharing your experience with us. We are delighted to know that you enjoyed the hotel's strategic location, its cleanliness, and the friendly service from our team. This positive feedback motivates us to continue providing the best service on your next visit. Best regards, Panji Dwiswara | Hotel Manager
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Nanang A.
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Leisure
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10.0
/10
Reviewed 16 week(s) ago
very pleasant and cool atmosphere
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Accommodation's Reply
22 Aug 2025
Dear Mr. Nanang, Warm greetings from Hotel Neo Puri Indah Jakarta. Thank you for your positive review. We are pleased that your review provided a comfortable stay at Hotel Neo Puri Indah Jakarta. We will share this with our management as motivation for our team. Best regards, Panji Dwiswara | Hotel Manager
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