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Novotel Solo
8.6
/10
Very Good
2,937 reviews
What Guests Say About Their Stay
Distance To City Center (98)
Staff Friendliness (97)
Room Space (92)
Bedroom (92)
n***i
9.1
/ 10
The location is strategic; you can easily walk to popular food spots like Pak Manto's satay, Triwindu soto, nasi liwet, Keprabon seafood, Keprabon coffee, the legendary Solo ice cream, Titoti meatballs, and Manahan branch siomay. For those who like McDonald's and KFC, they're nearby as well. It's also close to Mangkunegara Palace, the antique market, and more. The staff are friendly and very helpful. The executive rooms are affordably priced. On Saturday nights, you can watch some attractions at the Slamet Riyadi street intersection. Novotel is the best!
Zahid H.
9.7
/ 10
It's an amazing experience to stay with Novotel. I am frequently traveling across Indonesia, and every few months I travel solo and always stay at Novotel. Their service is very nice and very friendly.
Tania K.
9.7
/ 10
Kamar super luas, datang lebih awal sebelum jam 3 eh ternyata kamarnya sudah ready, kami langsung boleh masuk, staff-nya ramah, kolam renangnya ada 2 pilihan dan gym-nya super luas, kami jelas akan balik ke Novotel di rekreasi Solo berikutnya. Thank you Novotel Solo for the great experience!
N***i
10.0
/ 10
Staff ramah, makanan enak, lokasi hotel strategis, kasur empuk, kalau ke Solo akan kembali ke sini lagi, anak-anak senang. Terima kasih Novotel.
Lukas B. S.
9.4
/ 10
Strategic location, friendly staff, spacious rooms, if you are on holiday in Solo, Novotel Hotel is the perfect choice for a place to stay.
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In the Area
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JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141
Main Facilities
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This accommodation offers:
Outdoor pool
Children play area
Swimming pool
Airport transfer
Express check-out
ATM/Banking
24-hour Receptionist
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Available Room Types in Novotel Solo
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Novotel Solo Address: Map & Location
JL. SLAMET RIYADI 272, Central Java, Banjarsari, Solo, Jawa Tengah, Indonesia, 57141
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Discover More About Novotel Solo
Location
Novotel Solo is located in area / city Timuran.
About Novotel Solo
Be ready to get the unforgettable stay experience by its exclusive service, completed by a full range of facilities to cater all your needs.
Have an enjoyable and relaxing day at the pool, whether you’re traveling solo or with your loved ones.
24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
WiFi is available within public areas of the property to help you to stay connected with family and friends.
Novotel Solo is a hotel with great comfort and excellent service according to most hotel's guests.
Enjoy luxurious treats and incomparable experience by staying at Novotel Solo.
All facilities in Novotel Solo
Others
Hotel Services
- Concierge
- Express check-in
- Express check-out
- 24-hour Receptionist
Transportation
- Bus/truck parking
- Valet parking
- Airport transfer
Things to Do
- Outdoor pool
- Children play area
Public Facilities
- Parking
- WiFi in public area
General
- Swimming pool
In-room Facilities
- TV
Nearby Facilities
- ATM/Banking
Accommodation Policy & General Information in Novotel Solo
Check-in/Check-out Time
Check-in:
From 14:00
Check-out:
Before 12:00
Hotel policy is not yet available.
General Information
Popular Facilities | |
Check-In / Check-Out Time | From 14:00 - to 12:00 |
Number of floors in Novotel Solo | 8 |
Another facilities in Novotel Solo | Concierge, Express check-in, Express check-out, 24-hour Receptionist, Bus/truck parking |
Frequently asked question in Novotel Solo
What Time is Check In & Check Out at Novotel Solo?
Check-in time at Novotel Solo is staring from From 14:00 while the latest check-out time is at before Before 12:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking.
Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Novotel Solo?
Novotel Solo is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Novotel Solo have?
Novotel Solo has 8 floors.
Does Novotel Solo provide parking?
Yes, Novotel Solo provides parking. Please confirm details directly with the hotel.
Does Novotel Solo have a swimming pool?
Yes, a swimming pool is available at Novotel Solo.
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More Reviews from Other Guests in Novotel Solo
Overall Ratings & Reviews Novotel Solo
Traveloka (2,832)
Other sources (105)
8.6
Very Good
From 2,832 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
8.9
Service and Facilites
8.7
People often mention about Novotel Solo
All
Bedroom (61)
Staff Friendliness (60)
Ambiance (59)
Room Space (59)
Distance to City Center (58)
Bathroom (53)
Accessibility (50)
Hotel Area (49)
Surroundings (45)
Family Friendly (45)
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Traveler Reviews Novotel Solo
Number of reviews per page
20
40
Customer reviews
a***s
Business
6.2
/10
Reviewed 4 day(s) ago
Hot water is off, towels are dirty, wifi is bad
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F***i
Leisure
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly in every service.
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Accommodation's Reply
24 Oct 2025
Dear Guest, Thank you so much for your valuable review and feedback. We are delighted to hear that you enjoyed the warm hospitality of our staff during your stay. We hope this wonderful experience will bring you back to Novotel Solo. We look forward to seeing you again! Thank you. Ningrum Arupadatu, Assistant Manager
See original
SS
Sugianto S.
Leisure
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly & very helpful during the check-in process, also during the check-out process...
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Accommodation's Reply
24 Oct 2025
Dear Mr. Suchianto, Thank you very much for your excellent rating and review. We are very glad that you were satisfied with the service provided by our staff both during check-in and check-out. Positive feedback like this motivates us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back to Novotel Solo soon. Best regards, Ningram Arupathu, Assistant Manager
See original
yd
yosida d.
Staycation
10.0
/10
Reviewed 2 week(s) ago
I happened to get a room that was a connecting room so it felt noisy, I could hear the noise in the next room which happened to be very crowded. So it's just lacking in soundproofing. Everything else was okay👍
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Accommodation's Reply
18 Oct 2025
Dear Ms. Yosita D., Thank you for taking the time to let us know about your experience at Novotel Solo. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies. At Novotel, we are committed to delivering excellent service to all our guests and your feedback is extremely important to us. We will share your comments with our team. We are sure that this will be an encouragement to all our staff as we strive to continuously improve the quality of our service. We appreciate you sharing your concerns with us and hope that we will give us the opportunity to serve you even better in the near future. Sincerely, Dini Fitri H. Assistant Front Office Manager
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D***i
Leisure
9.1
/10
Reviewed 2 week(s) ago
The hotel is conveniently located in the city center and close to the culinary scene. It's the perfect place for a solo trip.
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Accommodation's Reply
18 Oct 2025
Dear D*i, Thank you for taking the time to write a review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon for an even more enjoyable experience. Best regards, Dini Fitri H., Assistant Front Office Manager
See original
Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
Happy to stay at Novotel Solo, good services.
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Solo.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dini Fitri H
Assistant Front Office Manager
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
The hotel is located in the city center, making it very close to tourist attractions and malls. The hotel interior is beautiful and the service is excellent.
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+2
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Accommodation's Reply
18 Oct 2025
Thank you for sharing your valuable experience at Novotel Solo. We are very happy to receive positive feedback. We will take your valuable comments to share with our team. Your feedback is a great motivation for all of us to continue improving the quality of our services. Thank you for sharing your valuable experience. Thank you, Deanie Fitri H. Assistant Front Office Manager
See original
Verified Traveler
Leisure
8.5
/10
Reviewed 4 week(s) ago
Overall, it is in a good and strategic location. The problem is related to one of the elevators which sometimes malfunctions. Please maintain it because the elevator is very vital for guest access and safety functions.
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Accommodation's Reply
18 Oct 2025
Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Solo. At Novotel, we are committed to delivering excellent service to all our guests and your feedback is very important to us. We would like to assure you that we have taken steps to address this issue and prevent any future issues. We appreciate you bringing your concerns to our attention and hope that we will give you the opportunity to serve you even better in the near future. Best regards, Dini Fitri H. Assistant Front Office Manager
See original
M***U
Leisure
6.7
/10
Reviewed 4 week(s) ago
The staff was friendly enough but the building was old and not so in good condition.
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear M***U,
Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dini Fitri H
Assistant Front Office Manager
t***o
8.2
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. The swimming pool and basement parking are shared with the hotel next door.
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Accommodation's Reply
03 Oct 2025
Dear t*o, We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
H***i
Staycation
9.7
/10
Reviewed 7 week(s) ago
Access to various tourist destinations is quite easy, very close to the city center.
Please ask security to assist cars entering and exiting the hotel, as traffic around the hotel is quite chaotic.
See original
1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear H*i, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
R***n
8.2
/10
Reviewed 8 week(s) ago
Check-in was late. Arrived at 2:45 PM and the room wasn't ready yet.
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Accommodation's Reply
03 Oct 2025
Dear R*n, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and we hope to see you again soon. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
D***h
Staycation
8.8
/10
Reviewed 9 week(s) ago
The hotel staff were all friendly and our room was nicely decorated. We also got a delicious free cake. The hotel is strategically located in the city center and close to everywhere.
See original
+2
2 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear D*h, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
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T***a
Leisure
10.0
/10
Reviewed 10 week(s) ago
Here you can rest peacefully.
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Accommodation's Reply
26 Aug 2025
Dear T*a, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri, Assistant FOM
See original
AH
Alfon H. M.
Leisure
9.0
/10
Reviewed 11 week(s) ago
Stayed again at this hotel for 3 days, it was very pleasant.. the access and location of the hotel are very strategic, the hotel is clean and the facilities are pleasant.. my small note is that the taste of breakfast can still be improved, as well as pastries that could be better than now.. well.. it was a pleasant stay at Novotel Solo, we will be back. thank you
Read More
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Accommodation's Reply
21 Aug 2025
Dear Alfon H. M., We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
See original
WR
Wiryanti R.
10.0
/10
Reviewed 11 week(s) ago
The location and ambiance of the hotel are good, will come back again.
See original
1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Wiryanti R, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
See original
Lindiawati S.
Leisure
10.0
/10
Reviewed 13 week(s) ago
My big family always enjoys staying at the Novotel Hotel because the location is very strategic in the center of Solo, everywhere you want to go is close and the service is always friendly 😉😎🙂
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Accommodation's Reply
06 Aug 2025
Dear Lindiawati S, Thank you for choosing Novotel Solo and for leaving us a great review. It is encouraging to hear that our service and hospitality standards met your expectations. We continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Best regards, Dini Fitri Hastuti, Assistant Front Office Manager
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A***h
Business
9.1
/10
Reviewed 14 week(s) ago
Very comfortable, clean, friendly staff, and very spacious parking. Suitable for bringing private vehicles and large families.
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Accommodation's Reply
01 Aug 2025
Dear A*h, Thank you for your kind review of our hotel! We are very pleased that our services and facilities met your expectations. We will share your comments with our entire team as encouragement to improve the quality of our services. We hope to see you again soon for a more pleasant visit. Best regards, Dini Fitri Hastuti, Assistant Front Office Manager.
See original
PW
Pria W.
Leisure
9.7
/10
Reviewed 16 week(s) ago
The staff is very friendly, and parking is adequate.
Thank you.
See original
1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. W, Thank you for choosing Novotel Solo and for leaving us a great review. It is very encouraging to hear that our standard of service and hospitality met your expectations. We continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Best regards, Dini Fitri h. Assistant Front Office Manager
See original
l***a
Business
9.3
/10
Reviewed 16 week(s) ago
coffee machine was broken due to overheating? c'mon.....
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Accommodation's Reply
15 Jul 2025
Dear l***a,
Thank you for taking the time to tell us about your experience at the Novotel Solo.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback regarding the quality our coffee machine is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dini Fitri Hastuti
Assistant Front Office Manager
Number of reviews per page
20
40
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Disclaimer
Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
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Overall Ratings & Reviews Novotel Solo
Traveloka (2,832)
Other sources (105)
8.6
Very Good
From 2,832 reviews
Provided by travelers on
Cleanliness
8.7
Room Comfort
8.7
Meal
8.4
Location
8.9
Service and Facilites
8.7
People often mention about Novotel Solo
All
Bedroom (61)
Staff Friendliness (60)
Ambiance (59)
Room Space (59)
Distance to City Center (58)
Bathroom (53)
Accessibility (50)
Hotel Area (49)
Surroundings (45)
Family Friendly (45)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews
Traveler Reviews Novotel Solo
Number of reviews per page
20
40
Customer reviews
a***s
Business
6.2
/10
Reviewed 4 day(s) ago
Hot water is off, towels are dirty, wifi is bad
See original
Find this review helpful?
F***i
Leisure
9.1
/10
Reviewed 2 week(s) ago
The hotel staff is friendly in every service.
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Dear Guest, Thank you so much for your valuable review and feedback. We are delighted to hear that you enjoyed the warm hospitality of our staff during your stay. We hope this wonderful experience will bring you back to Novotel Solo. We look forward to seeing you again! Thank you. Ningrum Arupadatu, Assistant Manager
See original
SS
Sugianto S.
Leisure
9.4
/10
Reviewed 2 week(s) ago
The hotel staff was very friendly & very helpful during the check-in process, also during the check-out process...
See original
Find this review helpful?
Accommodation's Reply
24 Oct 2025
Dear Mr. Suchianto, Thank you very much for your excellent rating and review. We are very glad that you were satisfied with the service provided by our staff both during check-in and check-out. Positive feedback like this motivates us to continue to strive to provide the best service to all our guests. We look forward to welcoming you back to Novotel Solo soon. Best regards, Ningram Arupathu, Assistant Manager
See original
yd
yosida d.
Staycation
10.0
/10
Reviewed 2 week(s) ago
I happened to get a room that was a connecting room so it felt noisy, I could hear the noise in the next room which happened to be very crowded. So it's just lacking in soundproofing. Everything else was okay👍
See original
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear Ms. Yosita D., Thank you for taking the time to let us know about your experience at Novotel Solo. We are sorry that your experience did not meet your expectations. Please accept our sincerest apologies. At Novotel, we are committed to delivering excellent service to all our guests and your feedback is extremely important to us. We will share your comments with our team. We are sure that this will be an encouragement to all our staff as we strive to continuously improve the quality of our service. We appreciate you sharing your concerns with us and hope that we will give us the opportunity to serve you even better in the near future. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
D***i
Leisure
9.1
/10
Reviewed 2 week(s) ago
The hotel is conveniently located in the city center and close to the culinary scene. It's the perfect place for a solo trip.
See original
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear D*i, Thank you for taking the time to write a review of our hotel. We are glad you enjoyed your stay and hope to welcome you back soon for an even more enjoyable experience. Best regards, Dini Fitri H., Assistant Front Office Manager
See original
Verified Traveler
10.0
/10
Reviewed 2 week(s) ago
Happy to stay at Novotel Solo, good services.
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear Guest,
We very much appreciate your comments regarding your stay at the Novotel Solo.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Sincerely,
Dini Fitri H
Assistant Front Office Manager
Verified Traveler
10.0
/10
Reviewed 4 week(s) ago
The hotel is located in the city center, making it very close to tourist attractions and malls. The hotel interior is beautiful and the service is excellent.
See original
+2
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Thank you for sharing your valuable experience at Novotel Solo. We are very happy to receive positive feedback. We will take your valuable comments to share with our team. Your feedback is a great motivation for all of us to continue improving the quality of our services. Thank you for sharing your valuable experience. Thank you, Deanie Fitri H. Assistant Front Office Manager
See original
Verified Traveler
Leisure
8.5
/10
Reviewed 4 week(s) ago
Overall, it is in a good and strategic location. The problem is related to one of the elevators which sometimes malfunctions. Please maintain it because the elevator is very vital for guest access and safety functions.
See original
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear Guest, Thank you for taking the time to tell us about your experience at Novotel Solo. At Novotel, we are committed to delivering excellent service to all our guests and your feedback is very important to us. We would like to assure you that we have taken steps to address this issue and prevent any future issues. We appreciate you bringing your concerns to our attention and hope that we will give you the opportunity to serve you even better in the near future. Best regards, Dini Fitri H. Assistant Front Office Manager
See original
M***U
Leisure
6.7
/10
Reviewed 4 week(s) ago
The staff was friendly enough but the building was old and not so in good condition.
Find this review helpful?
Accommodation's Reply
18 Oct 2025
Dear M***U,
Thank you for taking the time to tell us about your experience at the Novotel Solo. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dini Fitri H
Assistant Front Office Manager
t***o
8.2
/10
Reviewed 6 week(s) ago
The hotel staff is friendly. The swimming pool and basement parking are shared with the hotel next door.
See original
Find this review helpful?
Accommodation's Reply
03 Oct 2025
Dear t*o, We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
H***i
Staycation
9.7
/10
Reviewed 7 week(s) ago
Access to various tourist destinations is quite easy, very close to the city center.
Please ask security to assist cars entering and exiting the hotel, as traffic around the hotel is quite chaotic.
See original
1 people find it helpful
Accommodation's Reply
03 Oct 2025
Dear H*i, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
R***n
8.2
/10
Reviewed 8 week(s) ago
Check-in was late. Arrived at 2:45 PM and the room wasn't ready yet.
See original
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Accommodation's Reply
03 Oct 2025
Dear R*n, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and we hope to see you again soon. Sincerely, Dini Fitri H. Assistant Front Office Manager
See original
D***h
Staycation
8.8
/10
Reviewed 9 week(s) ago
The hotel staff were all friendly and our room was nicely decorated. We also got a delicious free cake. The hotel is strategically located in the city center and close to everywhere.
See original
+2
2 people find it helpful
Accommodation's Reply
05 Sep 2025
Dear D*h, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
See original
T***a
Leisure
10.0
/10
Reviewed 10 week(s) ago
Here you can rest peacefully.
See original
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Accommodation's Reply
26 Aug 2025
Dear T*a, We very much appreciate your comments regarding your stay at Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri, Assistant FOM
See original
AH
Alfon H. M.
Leisure
9.0
/10
Reviewed 11 week(s) ago
Stayed again at this hotel for 3 days, it was very pleasant.. the access and location of the hotel are very strategic, the hotel is clean and the facilities are pleasant.. my small note is that the taste of breakfast can still be improved, as well as pastries that could be better than now.. well.. it was a pleasant stay at Novotel Solo, we will be back. thank you
Read More
See original
Find this review helpful?
Accommodation's Reply
21 Aug 2025
Dear Alfon H. M., We very much appreciate your comments regarding your visit to Novotel Solo. It is always a pleasure to receive positive feedback. We will share your comments with our team. We are confident that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
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WR
Wiryanti R.
10.0
/10
Reviewed 11 week(s) ago
The location and ambiance of the hotel are good, will come back again.
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1 people find it helpful
Accommodation's Reply
21 Aug 2025
Dear Wiryanti R, Thank you for your kind review of our hotel. We are glad you enjoyed your stay and hope to see you again soon. Sincerely, Dini Fitri Hastuti, Assistant Front Office Manager
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Lindiawati S.
Leisure
10.0
/10
Reviewed 13 week(s) ago
My big family always enjoys staying at the Novotel Hotel because the location is very strategic in the center of Solo, everywhere you want to go is close and the service is always friendly 😉😎🙂
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Accommodation's Reply
06 Aug 2025
Dear Lindiawati S, Thank you for choosing Novotel Solo and for leaving us a great review. It is encouraging to hear that our service and hospitality standards met your expectations. We continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Best regards, Dini Fitri Hastuti, Assistant Front Office Manager
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A***h
Business
9.1
/10
Reviewed 14 week(s) ago
Very comfortable, clean, friendly staff, and very spacious parking. Suitable for bringing private vehicles and large families.
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Accommodation's Reply
01 Aug 2025
Dear A*h, Thank you for your kind review of our hotel! We are very pleased that our services and facilities met your expectations. We will share your comments with our entire team as encouragement to improve the quality of our services. We hope to see you again soon for a more pleasant visit. Best regards, Dini Fitri Hastuti, Assistant Front Office Manager.
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PW
Pria W.
Leisure
9.7
/10
Reviewed 16 week(s) ago
The staff is very friendly, and parking is adequate.
Thank you.
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1 people find it helpful
Accommodation's Reply
14 Jul 2025
Dear Mr. W, Thank you for choosing Novotel Solo and for leaving us a great review. It is very encouraging to hear that our standard of service and hospitality met your expectations. We continue to do our best to ensure that all our guests have the best possible stay. We look forward to welcoming you back to our hotel on your next visit! Best regards, Dini Fitri h. Assistant Front Office Manager
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l***a
Business
9.3
/10
Reviewed 16 week(s) ago
coffee machine was broken due to overheating? c'mon.....
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Accommodation's Reply
15 Jul 2025
Dear l***a,
Thank you for taking the time to tell us about your experience at the Novotel Solo.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback regarding the quality our coffee machine is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.
We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Dini Fitri Hastuti
Assistant Front Office Manager
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